logo

Debtconsolidationcare.com - the USA consumer forum

Two BIG thumbs up for T & C !!!

Date: Mon, 06/12/2006 - 07:56

Submitted by lunardance2
on Mon, 06/12/2006 - 07:56

Posts: 7 Credits: [Donate]

Total Replies: 30


:D :D :D :) :) I just got off the phone from my first conversation with T&C. The woman I spoke with was SO friendly and helpful. She took my debt information, advised me of the $155.00 retainer fee that will be refunded once I have made all the monthly payments to T&C, and then told me that T&C will pay my creditors the entire amount that they verify they are owed and then in turn I will repay T&C via my monthly payments to them. I feel SO much better!! :D :D . Next on my agenda is to find a job so that I can send the retainer fee to T&C and get this process going. Thanks to everyone here who has been so helpful. I am NOT going to be one of those posters who get T&C's info and then disappear!! I intend to be a part of this community for a long time to come!!


Don't you think that can lead to a misunderstanding? I haven't signed with T&C but I think that the terms and conditions should be clearly explained before the contract is signed. I can assume that the company is making one time payment and later I can pay them in installments. On this thought, I will sign the contract with them and afterwards realize, that's not the case!!!


lrhall41

Submitted by GunsNroses on Mon, 06/12/2006 - 10:11

( Posts: 485 | Credits: )


Not to dispute what anyone is saying but I distincly asked the T&C rep to review the terms of the agreement and I very certainly understood her as saying that T&C pays the verfied amounts in full in advance to the creditors and then T&C is repaid by the person consolidating thier debt. That sounded quite odd to me and I asked the rep how T&C could afford to do businees in this fashion and she assured me that T&C had been in business a long time and that they were a reputable company and that this was thier standard practice of debt consolidation. I was still a bit confused but assumed that things would be cleared up once I received the printed materials T&C is mailing to me. Since so many people here have had positive experiences with T&C it seems highly unlikely that they are engaging in deceptive business practices. I am very curious as to where the breakdown in communication is happening and why people are being provided with this information in thier initial contact with T&C only to discovered later on that it is not the case.


lrhall41

Submitted by lunardance2 on Mon, 06/12/2006 - 11:07

( Posts: 7 | Credits: )


Wow I've been with T&C since last December and NEVER once misunderstood what they meant or even once thought about "deceptive business practices." They are just like a debt consolidation company or consumer credit counseling except they are a debt management company. They don't pay off your accounts in one shot and then you pay them - that would make the a loan company which they are not. We had this issue come up a few months ago with people misunderstanding what they were and we got it cleared up then but now there are new members and more confusion. If you've never been with credit counseling or debt management before maybe that's the problem but they do not pay off your accounts and then you pay them. As you make the payments to T&C they then send out checks to your creditors and make the payments that you are not making yourself.

I don't want to step on anyone's toes but it is very confusing to me why others don't understand the process. When I first called them I understood it and I know others on here did also. They aren't out to cheat anyone they are there to help. T&C is a debt management company not a loan company. And by the way they are one of the best companies I've ever dealt with.

Sue


lrhall41

Submitted by CycloneFan on Mon, 06/12/2006 - 11:51

( Posts: 1155 | Credits: )


I understand what you are saying Sue---I never had the impression that T&C would send my creditors any money unless I sent it first. In fact, I spoke to someone at T&C last Friday and I said "what happens if I can't make the minimum payment to you guys each month?" She said "your creditors just get paid less that month".


lrhall41

Submitted by Lorri on Mon, 06/12/2006 - 12:27

( Posts: 1721 | Credits: )


jentalks, a debt counselor working in your area calls up after you have entered the contact info in the sign up page of this website. The number given here is of the customer care of this website. If you want a consultant to call you back, you need to register here for the free counseling and the system will send the info to your counselor.


lrhall41

Submitted by Justme on Mon, 06/12/2006 - 14:01

( Posts: 479 | Credits: )


T&C. No, they set up an account for you and when you pay them, they send payments (your money) to your creditor. If you quit your program early, you will not get your retainer refunded. They do not pay your creditors up front. I have settled some creditors on my own and just pulled them out of the T&C program. I have very few left so more than likely I will kick them off next month. T&C was good for me at first but alot has changed with my circumstances so I don't need them anymore. But I can assure you, they do not pay your debts in full when you join


lrhall41

Submitted by KittieKat on Mon, 06/12/2006 - 14:11

( Posts: 308 | Credits: )


I am calling T&C tomorrow to pay off two more creditors, I will make mention of this misunderstanding and come back to you with info.


lrhall41

Submitted by KittieKat on Mon, 06/12/2006 - 14:21

( Posts: 308 | Credits: )


I just talked to T&C a few minutes ago and told them I could not make a payment this week (I pay them bi-weekly) that my next payment would be June 30. The rep said that is fine. When I asked her do they know who they were going to pay this week she said they really don't know until they get my payment. I thought they know who they pay for the way the proposals are set up. Like they were paying HSBC supposedly on the 18th and when HSBC got their payment late they dropped me from the program. I immediately called T&C-they in turn called HSBC and got back on the program. I then asked that they pay HSBC the first of the month and Jessica she would write that down in my file. I think T&C are very good to work with - they understood that I couldn't pay this week - which I have to pay my overdrawn bank account ot it goes to collection.


lrhall41

Submitted by oh2benc2 on Mon, 06/12/2006 - 16:17

( Posts: 284 | Credits: )


Ok, just one thought bubbled up in my mind. Suppose, I am unable to make my payment to the consolidation company this month, they won't have a problem. But if the credit company holds this point against me, they will turn everything against me because I have defaulted in their payment. Will T&C or any other consolidation company come and take me out of this mess even if I have a court order against me from the credit company.

I am not shaping things against any consolidation company but I am taking things to the extreme


lrhall41

Submitted by Justme on Mon, 06/12/2006 - 16:28

( Posts: 479 | Credits: )


Justme--The way I understand it is..if you get kicked off the Debt Mgmt program you are currently w/ the credit card company will not accept new proposals...they will put the interest rate back at what is was before & begin assessing fees again. I was surprise when you wrote that T&C got HSBC back in.....I didn't think they would do that! I guess that is good news.


lrhall41

Submitted by lgall on Mon, 06/12/2006 - 17:43

( Posts: 186 | Credits: )


We have 3 accounts and I think they are like $200, $220, and maybe a $400 or something like that. We pay them around $100 per month combined for all 3. I had/have a specific lady that I talked to on these before we went w/T&C so that may be part of it also. I know Tammy had a bunch of trouble with them but her balance was higher -- who the heck knows what possesses them to do different things with accounts.


lrhall41

Submitted by CycloneFan on Mon, 06/12/2006 - 20:15

( Posts: 1155 | Credits: )


My balance is about 500 I believe. I was in default with them before I went to T&C. I was surprised they accepted T&C proposal because they are only paying them $10.00 a month. If you ask T&C to do a payment on a certain date they will do it like I did with HSBC instead of paying them around the 18th or whenever they get my second payment for the month(I pay them bi-weekly) I asked them to pay HSBC with the first payment of the month so the payments would not be late with HSBC.


lrhall41

Submitted by oh2benc2 on Tue, 06/13/2006 - 04:39

( Posts: 284 | Credits: )


My balance with HSBC was low til they decided to lie and file a lawsuit agaisnt me claiming they hadn't received any payments and my grandpa ended up paying by the time it was doen over 1600.00 to the crooks. Funny part of it is, HSBC accepted hubby proposal also at 0% interest for $18.00 a month and accepted my proposal at 16.9% with $26.00 a month payments and I am the one they come after.


lrhall41

Submitted by Not so Lucky on Tue, 06/13/2006 - 08:10

( Posts: 3041 | Credits: )


It probably depends on who they are working with at the creditor...

I know that some of my medical bills are handled by a lady named Marina at one agency, and some of them are at another. I LOVE Marina, but they guy at the other place is a jackass. Marina would be happy to set up arrangements, but goofy at the other one always wants to argue with me.


lrhall41

Submitted by Jessi on Tue, 06/13/2006 - 19:19

( Posts: 3361 | Credits: )


I am getting ready to sign up with T&C but I have a question. The intial payment that you send them do you have to send them your payment for the plan for example they have me paying $240.00 a month, do I have to send them the $210.00 set up fee and the $240.00 fee to start this program or do I just send them the $210.00 set up fee and then start sending the $240.00 starting in August. I can't send them any $ until July 3, 2007 as I am on disability and only get paid once a month. I am confused and don't want to call them back a third time and look like a total idiot like I already am. Help me please :?: :oops: Please email me at.. Thanks :lol:

Email removed as per forum rules - Mike


lrhall41

Submitted by ladybug on Mon, 06/18/2007 - 08:57

( Posts: 2753 | Credits: )