Getting call from a number but does not leave a message

Why are you taking money out of my account ? What company are you with? How did I get an account with this company? How can I stop this? Because I do not rember signing up with this company.

I am sorry to hear about your problem. However, I do not work for this forum. This is a forum discussion where people help others with debt consolidation, and various other debt and credit issues and questions, etc.

Mary,

I am also sorry to hear about your problem. Please see this similar thread posted by you.

http://forums.debtcc.com/forums/about5652.html

We have been receiving many calls from an Alley and others from this (866) 432-0241. NOt only are they rude but in addition they call way after hours. Our last phone call was received 11/18/05 @ 10.15 pm. I already placed a phone call with a local govt agency that will reverse search this # and set up a sting operation to fine these people $10,000 for violating the DO NOT CALL LIST and VIOLATE COLD CALLING GUIDELINES. Every time they call my phone begins to tape these calls and then they get sued for 10k. Sign up on line it costs 29.95 a year to join but speak with your local gov't officials to take frther action like we did. Hope the job pays you well Alley (if that person really even exists)...

Do you know what company it is? They called me twice in one weekend, but I haven;t heard anything for over a week from them.

imon2u,

As you have recorded the phone calls, now you should think of presenting it to your lawyer for filing legal charges. Since these calls are resulting in violations of the Do not call list, you need to take some legal advice.

Also, file your complaints at the FTC and the BBB as well as the state attorney general office. I hope this results some immediate actions.

i love getting these calls from 866-432-0241 and then him/her hanging up on me. what in the hell? who are these people? and i'm only 12. why are they calling me?

i have several of these calls on my cell phone aswell any info on these people is greatly appreciated

collection agencies do not have to follow the 'do not call' lists. those lists are for sales and solicitation calls. in several states you need permission from all parties to record a phone conversation. if you fail to obtain permission and you're in one of those states, you are violating federal law.

This phone number belongs to a company called mortgage pointer. There main number is 800 536 0000.Call and ask for the sales manager.I told him that I would never use his company services due to the rude and obnoxious phone calling.

I got 3 calls from that number last night and all 3 were hangups when I answered. I just called the number dave posted and asked them to stop calling me.

carolyne, if you keep getting 'hang ups' it could be because of their dialing system. if you called in and asked for them to stop calling you, how are they supposed to know who you are? odds are, they making hundreds if not thousands of calls each day. you need to call them back, id yourself, ask why they have been calling you, then take care of it properly from there on. if they are collecting a legitimate debt, they have every right to call you. if you id yourself and they have the wrong #, they need to take your # out of their system and not call you again.

I have the same problem and the last call was at 10:45 in the evening... When I asked the stupid lady why she was calling me so late her response was that I didn't answer my phone earlier. Are you kidding me??? Who do they think they are. I told her to take me off her calling list when guess what... I got another call tonight at 9:21. I called the phone company today and I actually have to pay them to stop these calls. Thanks everyone for your frustration and information on these losers!!!!!

Hi Deanna

Perhaps, you might be getting calls from an automated dialer. Call once again and ask her to give you the mailing address of the company. Once you get this, send a cease and desist letter through certified mail with return receipt requested.

By law, you should not get further calls after the company has received your C&D letter. If they still call, you can take legal actions against them.

Also, submit your complaints at the FTC, BBB and the local attorney general office. We have to send complaints in large numbers so that the company can face legal actions.

Thanks... I actually just rec'd another call from that number and the woman on the other end spoke very broken English and didn't give me her information. However, she did confirm that her company name was Mortgage Pointers. I trace this call and I have reported them. I am not sure why they feel they can call at these late hours and continue to call even when you have asked them not to... I will do anything to stop them from harassing people. Thanks for listening and for your help.

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Deanna

Check the state laws and if it is permissible, start recording the phone calls. If not, inform the caller that the call is being recorded before you start doing it. Present it to your lawyer and he will help you in filing a class action lawsuit against them.

Dave,

How did you cross reference this number to mortgage pointer?

They have been driving me nuts, and I searched many reverse lookups to no avail; also calling back the 866 number only gets a never-ending recording.

I believe this is a technique where a machine makes phone calls and records the time of day when a person answers the phone.

This technique is used to determine the best time of day for a "real" person to call back and get someone at home.

What you can do after answering, if you notice there is no one there, is to immediately start hitting your # button, this might take you to an operator or prompt your for more options since it is an automated phone call. You may try hitting the * button also. Anything is worth a try!

It will be also preferable to call the phone company and make arrangements to block the automated number.

I was getting such types of calls endlessly some time back. I didn't have any other way but to change my phone number.

i just started getting the calls on sundays. apparently they are a little fuzzy on the laws.

Guest, read other's posts in this forum who are getting similar calls. Most of them have been able to stop them by sending a cease and desist letter.

If are sure that you owe nothing to the company, send a cease and desist letter giving it the utmost legal importance. The federal laws states that the collection agency must stop calling further after receiving your C&D letter. Send your letter through certified mail.

Well, as you all seem to know these people are beyond frustrating. Ive have told them twice a day (all calls after 9pm) for over a month, not to call any more, nicely, and not so nicely. They seem not to care, they hang up on you and call back a hour later. Seems there must be something that can be done about this. I dont need any service that they are solicitating. I can handle my own debt, etc. As for you people who are defending them, you must not be getting these calls or are the ones making them. Please cease and desist, get the point!!!!

You should send a cease and desist letter to the company's mailing address and stop them from calling you further.

A cease and desist letter is a very powerful and legal weapon by which the collectors can be kept in their best behavior. Read the samples of this letter available on this board. Once you have sent it in writing to them to stop calling you, they are restricted from calling you further. If they place the call after receiving your letter, it will result in violation of federal laws and you have the rights to sue them. Make sure that you have sent the letter through certified mail with return receipt requested. Doing this, you will be able to track the letter till it gets delivered. You can also track your certified mail through the UPSC website.

These people are driving me crazy too. I've told them to stop and they just call back within a few hours. I'm going to look for the cease and desist letter and try that if I can find their address. Would being on the No Call list for solicitors also work?

Deb, a template of the C&D letter is shown in the link below:

http://forums.debtcc.com/template-cdletter.html

You can't stop the collection calls by registering in the Do Not Call List. They are for stopping all the pre approved credit offers.

That is crazy that everyone is having problems with the same mortage people bugging them late at night. I'm actually on the net now trying to figure out who they are to report them. They just called my house at 10pm and we wanted to talk to their manager and we told them we wanted to get them in trouble they said they would get us in trouble and give our info out to other people so that more people would call us..this is soooo crazy!!!!!!!!!

my2sweetpeas

You must visit your local attorney general office and place your complaint against the mortgage company. They have directly threatened you of selling your personal information to others. The company is violating its privacy policies and you need to take strict actions against them.

Have you ever talked to someone live over the phone? Ask him the reason for calling you. If there is no valid reason, your name should be removed from their system.

hi, I want someone to help me..i am receiving too many calls from this number hich are often late in evenings..they r rudest of all and hangs up as soon as you speak with them..

hi,i am receiving too many calls from 866 4320241 in odd hours. they just hang up if you ask them not to call or connect to supervisor..i am ready to take any action against them ..above all they r very rude

Batra, read other's posts in this forum who are getting similar calls. Most of them have been able to stop them by sending a cease and desist letter.

If are sure that you owe nothing to the company, send a cease and desist letter giving it the utmost legal importance. The federal laws states that the collection agency must stop calling further after receiving your C&D letter. Send your letter through certified mail. Here is a template you can use for the C&D letter.

http://www.debtconsolidationcare.com/template-cdletter.html

What are the time frames that they are allowed to call? Are they allowed to call 7 days a week?

The collection agencies are allowed to place the calls two or three times in a week or if requested by the consumer. There is no such rule for them to call someone seven days a week. Sending a cease and desist letter is perhaps the best choice to stop all such frequent calls.

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The fdcpa law allows the collectors to call on Saturday and Sunday like any other day. But the important thing is that they are not allowed to place the calls before 8 a.m. and after 9 p.m. They can't repeatedly make the calls and use it for harassing people.

The collectors have to consider the time zones where you reside, not from where they are calling in case they are living in a different zone.

Thank you, John. That was exactly what I was asking. I think it's important for everyone to know as well.

I went into their website to get their address, and miraculously two new bookmarks appeared in my Google search bar!! I would be careful of spyware ... don't go into their website!!

That is so gross that they would put that on your computer! Do a full scan and make sure they didn't put some kind of virus on your computer! It is probably some kind of identity theft scan--Calling people knowing they may try to research it online so they can stick spyware/viruses on your computer...Gross!

I too am getting these calls with no one on the other end. Who are these people? I would like to stop them. I spoke with Cingular Wireless and they are investigating the company.

We've had the hangups too. My "favorite" is the one that says, "No one is available to speak to you at the moment..Please hold for an important message." Then you sit and wait, then it disconnects. I'm always like, "Wow...I'm glad I heard that one."

its against the law to record the conversation without the collector or any1 else for that matters permisson....where does everyone come up with the info they have?? you are so misled

Depends on the state you live in whether you have to have both parties permission. In the state I live in, I don't have to inform the other party of the call being reported.

Me too. I don't have to tell them I am recording our conversation.

Prior posts identified the source of the call/hangup phenomenon as the use of the computerized dialing system the debt collectors are beginning to use now. That system comes from a company called Universal Systems, INc. in Eden Prairie MN., and it's true, that's why it's happening. The computer dials more calls than can actually be handled, and hangs up on answer if there's no operator available right then to take the call. And the prior posts are also correct in that the "do not call list" doesn't apply to debt collectors, because they're not "telephone solicitors" as far as the FCC regulations are concerned.

There are, however, two things wrong with the debt collectors' use of predictive dialing systems. One, it may be a violation of your state law, particularly if you're billed for the call, to call and hangup repeatedly, because even though the caller's principle purpose is not to harass, they intentionally take action knowing that to be the result. Secondly, the Fair Debt Collection Practices Act forbids all telephone calling made in a harassing manner, 15 U.S.C. 1692D(3), and in that sense is much stricter than the regulations governing telephone solicitors. If you have informed the debt collector that you no longer wish to be contacted by them at all, then they can no longer call you at all, except for a few very narrowly defined circumstances, 15 U.S.C. 1692C(c). It also forbids making any kind of contact without meaningful disclosure of identity - 15 U.S.C. 1692D(6).

If you are being billed for those calls, e.g., on a cell phone, call your telephone service provider, explain what's happening, and ask them to block that number from calling you. Chances are, the debt collector has that number from a prior user who actually did owe someone money.

Ash, 28 (I believe) out of the 50 states allow the recording of conversations without the knowledge of the other party, you can find that information on the local attorney general's website, and the FTC website. I am in Texas, and according to the Texas Attorney General, we do not have to inform the other party that we are recording the conversation, and it will hold up in court. If you live in a state where it is required to tell the other party, and you do not..then it cannot be used in court.

Please see my earlier post at:

http://www.debtconsolidationcare.com/forums/recordinglaw-il.html

the same number (866-432-0241) has been calling me as well. during school, at home, while i am sleeping. my parents refuse to do anything about it though. they have called me 3 times in the last 24 hours. i am getting very frustrated. any updated information would be greatly appreciated. email at email address removed as per forum rules - Mike


XD

well, it would seem as if im not the only person who this number strikes. everyday at least 4 times this number calls my private cell# but hangs up too quick 4 me to answer. it rings for about a second then stops and when i try to call back i dont even get a ring, it just acts like a hang up. if the owner of this number is found please post here as i wish to press charges of harassment.