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What action can be taken against Account Solutions Group?

Submitted by on Thu, 12/30/2004 - 22:53
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I've been surfing around for information and ran across this page. I am irate over some phone calls I have received do to the rudeness of the people calling. I am not associated with the person they are calling for; I do not even know who it is.

Over the last week or so I have received numerous calls from Account Solutions Group. The first call occurred right before Christmas, the person on the line asked for "Jennifer Maxwell". When I told them that there was no one in our home by that name they asked who they were speaking to. I refused giving them any information and requested that the person identify himself and the company he worked for. The person would not tell me anything other that he was calling from New York from a company he called "Account Solutions." Unimpressed with his answer I told him that I did not have any information for his continued inquiries and asked him to remove me from his do not call list. He told me that he wasn't selling anything and continued to ask me for information. He was able to pull up information on who I was as well as my wife's name and asked me to confirm it. I told him to put me on his do not call list and terminated the call. The call struck me as funny because of the rudeness of the person on the phone and how elusive the person was to any questions about who he was or why he was calling.

Early this week I received a second call from this company. I immediately recognized the call because they again asked for "Jennifer Maxwell". I told the person I had already received a call and asked to be put on their do not call listing. The person again was elusive with any questions about the reason for his call and again pulled up information on myself and my wife. I told him again to put me on their do not call listing and hung up the phone.

Wednesday I received a third call from Account Solutions Group. The person again requested "Jennifer Maxwell". I (at this point extremely frustrated) told the person that I had received numerous calls from his company and had requested to be put on a do not call list. I asked to speak with a supervisor. I was placed on hold and a few moments later told that one was not available. I asked him to take my name out of their listing. He asked to confirm my phone number and address. I told him that I was not interested in confirming my address or any other personal information to him. He told me that if I did not confirm my address he would not remove my phone number from their listing. I told him that was ridiculous. He again started asking questions about "Jennifer Maxwell" and stated that if I did not answer the question he would not take my phone number out of the listing. I told him to remove my listing and told him I would be reporting this incident to the Indiana State Attorney General. I then hung up the phone.

Thursday evening my wife received another call from a company the person would only identify as "ASG". They asked her for "Jennifer Maxwell". When she asked who are they representing they stated, "That depends on who I'm talking to." My wife told them we were not interested and hung up the phone.

I looked the company up on the Internet and found their phone number (the number they gave me during the third call did not work when called.) I noticed a couple of postings on bulletin boards where people said they were "Unlawfully Harassed" by this company. I also found out they are a collection agency of some kind. I called the number on one of the posting and managed to speak to a supervisor. After speaking with her for some time, she said that I am now out of their listings.

I am tired of being called by people like this in the privacy of my home. Even if I did know a Jennifer Maxwell asking to remove from their listing should have been respected by any ethical company. I have enrolled in "Do not call lists" in the past but these people always seem to find a way around the system. What action can be taken to discourage companies like this one?


All of you are full of sh*t!!!! From the collectors who post here, to the members of this forum. I read each of these comments and chuckle to myself. Anthony Lemons, you are the worst! I've seen several of your posts in which you tell people they have no balls because they have'nt registered. You act as if you are this tough cowboy, it's f'ing hillairious. If you really want to be tough, go to the places that you speak out against in person. You can lead a group of protesters right on the company's front doorstep. But you wont do that will you????? Is it because you don't have any balls??? Oh yeah, since I know you will follow my post with this, I do not work in the collection industry. So I close with this, collectors are telephone tough guys, Anthony Lemons is a typing tough guy who may very well descend a pair of balls of his own and go se all these fols in person. Now that would be admirable. So long, have a wonderful day :)


Submitted by on Tue, 05/15/2007 - 14:01

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LMAO guest, and you are a hypocrite because you are acting like such a typing tough guy also. Yeah, you are real tough junior. Of course you could go talk directly to Anthony's face and tell him in person tough guy.


Submitted by ramj70 on Tue, 05/15/2007 - 15:53

ramj70

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wow...lookie here....a guy that can talk of nothing but balls.....I wonder whats on your mind?!?

Ok, ball boy, so you come in here thinking youve got a pair. You, the "guest" who cant even come up with a name to post under? Wow, that takes balls--hiding behind teh intarweb. Speaking of balls, your mommy must be so proud huh?

I find it particularly funny that you put all that effort into being the wannabe e-thug of the day, only to whine about someone else thinking they were tough? You wouldnt know tough if it bit you, well, in the balls. I still dont get it though--talking about the law doesnt make someone tough, nor did I see anyone trying to act like they were tough--that is, until you posted. Good call.

Thanks for posting, and enjoy your balls.


Submitted by skydivr7673 on Tue, 05/15/2007 - 20:36

skydivr7673

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Hey Countrygirl, instead of ducking and dodging ASG, why don't you act like a responsible adult and talk to the person who is calling? Typical debtor...do what you want to do then run and hide when it's time to pay up...then the collection agent is the one who is in the wrong! Gotta love that.

Go to hell scumbag debtors!


Submitted by on Tue, 05/15/2007 - 21:47

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Guest, I have been in the face of many in my life, and the balls, which you so generously speak of, are lacking in your tough talk. Just give me your work information, and I will see what you say when I make a short flight to your job. We'll have a chat about balls, vaginas, or whatever is your fetish that day, tough girl...er...guy. Guest will now give me his work address, so make room everyone.


Submitted by Anthony Lemons on Tue, 05/15/2007 - 21:49

Anthony Lemons

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Quote:

Hey Countrygirl, instead of ducking and dodging ASG, why don't you act like a responsible adult and talk to the person who is calling? Typical debtor...do what you want to do then run and hide when it's time to pay up...then the collection agent is the one who is in the wrong! Gotta love that.

Go to hell scumbag debtors!

Allow me to quote what another poster said on the previous page about ASG:


[quote]I've just encountered ASG this afternoon. They claimed they just recieved a collection from a bank in which I haven't had a n account with for over 4 years. I called the original branch were I opened and closed the account and they told me they have no record of my account having any negative balances or anything to warrant having the account sent to collections. It makes me wonder if these creditors even have the right information. When I tried to obtain information from the representative from ASG, they said they couldn't tell me specifically when or why I owed the money, only a total and that a payment arrangment could be made. They wouldn't even tell me a fax number or mailing address for the company without arguement. They want me to pay them money on some debt I'm totally unaware of from a sorce that says I'm in good standing with them. Without even giving me any info on my own account.
Isn't it the law that they have to give me notification and and a written statement explaining why they're asking for money before I pay them? [/quote]

NEWS FLASH, moron--if the "debtors" are the scumbags, then why is ASG committing illegal acts to try to get money form someone THAT DOESNT OWE ANY MONEY? That isnt even a legitimate debt you retard. NOW, DO TELL, why do people not want to deal with scumbag collectors again?? There are at least three separate violations of federal law committed by ASG right there, and that was in just one phone call!!

AS it has been said many times over, if idiots like you would follow the law, places like this forum wouldnt even exist. But the laws exist because debt collectors are idiots, and these forums exist because those same collectors are still idiots even in the face of that law. There are examples all over this forum of people telling a poster to pay their bill once it is properly and LEGALLY validated as a legitimate debt, so stop whining about "why dont you just pay your bills" already. The quote I put above is a perfect example--ASG is illegally trying to collect on a debt that doesnt even exist.

1--they have no legal right to be collecting on that account--the original creditor themself has stated this.
2--they are required by law to furnish the information about their company if requested, which they refused to do.
3--they are required by law to validate the debt if it is demanded, which they refused to do.

Get lost, "scumbag". I am sure there is some other forum for you to troll around in...


Submitted by skydivr7673 on Wed, 05/16/2007 - 03:39

skydivr7673

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Sky,Anthony,& Lawstudent are correct.We see consumers getting taking advantage of by collectors&creditors all the time. I have never advocated to not pay a debt legally owed. It is up to the holder of the credit instrument to provide the information required to validate that debt.If a debt is valid,then go ahead and pay it.If a debt is valid,I still advocate that the rules be followed in the actual collection process and in the reporting process.When everyone follows these rules,there will be less need for boards like this.The Federal Trade Commission along with Congress got these laws on the books for a reason.Everyone knows how slow government is to react to a situation and if they saw the need,then we all know how bad it must have been. If guests wish to add something to this topic besides the lame excuse of just paying your bills,I am all ears.I happen to know a few collectors myself and the reason we get along is they follow the law to the letter.The funny thing is they make a huge amount of money and yet still follow the law.


Submitted by cajunbulldog on Wed, 05/16/2007 - 05:18

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Sidekick.....Let me splain......I have answered the phone a number of times and either no one is there, they hang up, or there is a recording. I won't even deal with them when a recorded message comes on, if a live person can not call all the time, don't call at all! I got 2 messages like the one I discribed before, those were live people. But I bet anything if I would have answered they wouldn't have said anything, like they are ducking and dodging ME! So what up with that???? When we had a nurse come in after my S/O's surgery, she answered once and no one was on other end, she hung up and a few seconds later picked up the phone and they were STILL on the line, she said that 'this line must not be tied up in case of emergency'. She then hung up again and right away the phone rang again, caller ID showed it was from the same #, and no one was on the other end AGAIN!!!!! So tell me Sidekick, how to deal with this situation. I was willing to talk to them when they called, but I just refuse to be a fool and answer when they call when I know that I will be breathed to, hung up on or have some recording. And try calling there.....it's another recording..... So SIDEKICK of GUEST, who is running and hiding here????? 8)


Submitted by countrygirl on Wed, 05/16/2007 - 13:24

countrygirl

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I'll tell you who is running and hiding, it is our friendly Guest and his sidekick, Asskick man. I am waiting for them to divulge their correct physical work address, and I am serious about it. I want to show them just how much I want to meet them. So, lets go, tough guys, give up the way to your mouth.


Submitted by Anthony Lemons on Wed, 05/16/2007 - 18:25

Anthony Lemons

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If you want to come meet me, go ahead. I don't really care one way or the other. You can find it online, but I'll save you the trouble.

205 Bryant Woods South
Amherst, NY 14228

I don't know where I earned your enmity, considering I've been nothing but cordial, but hey, if it gets you going, you can come and meet me.


Submitted by doubleclique on Wed, 05/16/2007 - 19:49

doubleclique

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Hey lemonhead...come and track me down, tough guy.
Your threats mean nothing. I would take you out with a karate kick to the head then I would take that lightbulb from your little avtar and shove the damn thing down your throat. How's that taste???


Submitted by on Wed, 05/16/2007 - 20:00

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Quote:

Hey lemonhead...come and track me down, tough guy.
Your threats mean nothing. I would take you out with a karate kick to the head then I would take that lightbulb from your little avtar and shove the damn thing down your throat. How's that taste???

_________________


well, now why in the world would anyone not want to deal with a collector, such as yourself??

gee, I wonder....

here's a little tip for ya, e-thug.....the ones that talk the most about fighting know the least about how to fight. I dont need to tell you how I would kick your ass--if it ever came to that, you would learn it first hand, no explanation would be necessary. Now, this isnt any kind of threat or anything--you are certainly not worth the legal trouble. But you should wise up, champ--really. your statement can easily be shown to be within the gray area of legal/illegal actions. My best advice to you is to do to this forum what the opposite gender does to you--simply walk right on by like it isnt even here. You clearly have no intention here other than to start crap.

Then again, your fellow caped collector hasnt answered in a while--I bet it has something to do with his fascination with everyone's balls. I wouldnt recommend getting too close to that one--unless you really are that lonely. If these posts from you are any indication of your personality, then chances are good that your most recent dates required a bicycle pump. Either way, thanks for stopping by, and have a nice day. Since you refused to address any of the legal questions posed in your direction, you obviously have no clue about the very law that governs your job. I'm practically begging for you to find my phone number sitting on your computer screen one day soon, so I can sue you for your complete lack of knowledge about this law.

Good day.


Submitted by skydivr7673 on Wed, 05/16/2007 - 20:20

skydivr7673

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I should grow up??? YOU'RE the one threatening people on an internet message board! So is today the day you're going to start your collection agency tour to come and kick all of our ****? Come on, lemondick...we can't wait!

[color=Red]****Adult term removed - Jason[/color]


Submitted by on Thu, 05/17/2007 - 03:33

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Sorry about the typo....I was flabbergasted by the fact that you are an ASG person! Is your Sidekick a coworker? ASG called again today.......and when I answered all I heard was CLICK (they hung up). So this explains why you call yourself doubleclique, it really should be doubleCLICK!
Can you explain why in the heck do they do this all the time???? Why am I to answer the phone when I know that this will happen to me everytime ASG calls? Why in the only letter they sent me was that they have the account and the amount I owe, and that was it!? Why they leave a message for all to hear? Why have a recording when I called there? Why you are in this line of work? Do you EVER talk to anyone you call? And last...why are YOU here on this sight?
You and sidekick are the same person, huh?


Submitted by countrygirl on Thu, 05/17/2007 - 13:43

countrygirl

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Hey countrygirl...that is complete bs....they are not calling you and not saying anything. How in the hell is a collector going to make any fee by calling a debtor and not saying a word? It's more like YOU'RE the one playing the silent game. That happenes to each and every collector numerous times every day. Why don't you talk to the person next time instead of keeping quiet?? Until you do it the calls are going to continue...don't you get that??????


Submitted by on Thu, 05/17/2007 - 14:46

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Hey Sideshow, it is not her responsibility to say a word when she picks up the phone. You see, here in America, we have a right to remain silent, in any case. If they wish to speak to her, than they should at least say something, perhaps a "Hello?". If they truly wish to contact her, than perhaps they can send out a validation of whatever debt they are calling about. Why play games by calling consumers using an auto-dialer? Have a human being on the phone, not some machine that recognizes when a consumer speaks. By the way, are you an unemployed collector, because you sure spend a hell of a lot of time here. You must have been a real failure for a collection company to "let you go".


Submitted by Anthony Lemons on Thu, 05/17/2007 - 18:06

Anthony Lemons

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Let me splain so maybe you can understand...The phone rings, the caller ID has ASG number, I answer 'hello'. and there is either a CLICK, or a recording, or the person on other end does not say anything. And so I hang up, and WITHOUT saying goodbye! If I were playing the silent game, would I say 'hello'??? And talk to the person next time???? Hey I answered the phone, that is NOT playing the silent game. When you say it happens to each and every collector numerous times a day, what, people answer the phone and don't say ANYTHING, not even hello?? If the silent game ASG is playing is caused from an autodialer, then it's time you collectors earn some money and make all the calls yourselves. Because of your CLICKS, RECORDINGS, MESSAGES THAT ALL CAN HEAR, and THE PERSON FROM ASG SAYING NOTHING, I just won't answer the phone when it's ASG.
I will pay this debt when I am able to, I always pay my bills. And this one maybe could have been payed off, but the way you people at ASG are going about collecting, you done did piss lil Ms. Countrygirl off!!!! You all had plenty of chances to talk to me when I answered. Now Mr Sidekick, do tell me, why was ASG sold to a company in INDIA? No one from the USA would waste their time or money on a company that is _____. (you can fill in the blank!)
You know, why in the world would I want to find a man to pay my bills? Did God put men here to pay a womans bills? If he did than I missed something along the way. I made the debt, I will pay, when I can, with my own money, AFTER I eat, pay the insurance, the utilities, house payments, the everyday basic needs.....oops I'm out of any extra to pay you this time around....AGAIN. (shouldn't have pissed lil Ms Countrygirl off, huh?) Is your next step taking me to court?? I best get the caller Id to take along, the recording of the messages you left for all to hear, the nurse who answered the phone and witnessed what ASG does, the letter ASG sent me that says they have the debt and what I owe (not very professional if your after some money), OH and would ASG PLEASE send the person to the court that actually talked TO ME???? Or actually talked at all!??? (there won't be any such person!) I am forgetting somethings, but by court day I WILL be ready!!!!
By the way....the last time I lied (you said my post was BS) was, was......I guess when I was about 6 or 7 years old. I had to...it was either lie or get a spanking.......so I lied, got a spanking anyway cus my Dad knew I was lieing, and got sent to my room for a day. I never BS! The cows across the road do, NOT me. AND maybe you should wipe the corners of your mouth, you still have a little BS on them!!!!! hahahaha


Submitted by on Thu, 05/17/2007 - 22:36

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Their attempts at reverse psychology are crazy.Not every woman has a man to take care of her and not every man has the money to give to a collector since there are serious obligations that he or a lady must tale care of first.Among them is food,utilities,medicical care,and shelter for each person in that household. When these collectors seriously pay attention to the needs of a debtor instead of spewing garbage,you would be suprised to find out just how cooperative a consumer can become.As long as consumers are mistreated by collectors and not given the basic information required by law to prove the debt is valid,there is no point in paying a collector. As I have previously stated before,I know quite a few collectors and are on friendly terms with the ones that do their job properly.It is a job just like anything else and there is no point in making it out to be anything else.


Submitted by cajunbulldog on Sun, 05/20/2007 - 10:59

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Account Solutions Group has made the 'avoid these agencies' list:

Bud Says...

Account Solutions Group (ASG) is typical of the many sleazy debt collectors who are now based around Buffalo, NY, which has become the debt collection capital of America.

Using under trained, unprofessional, overzealous debt collectors who use threats of litigation, intimidation, and fear, to collect. ASG has a lousy reputation for responding to disputes involving the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. These are federal laws that were passed to regulate the collection industry and protect consumers from inaccurate information being placed on their credit reports.

This is NOT an agency to be believed or trusted. Owner, Anthony J. Frisicaro seemingly is making too much money to care about the 'little things.' Like most of his WNY counterparts, Frisicaro's ASG appears to be enriching themselves, at whatever the cost. Most of these agency owners pay more attorney fee's as a defendant than they do as a plaintiff, further strengthening their reputation as parasites and bottom-feeders.

A good thing for Frisicaro and other collection agency owners in the Buffalo, NY area is they will never run out of warm bodies to fill those collection seats. Western New York has traditionally suffered with high unemployment rates, which makes for a large pool of job seekers. The bad thing is that Buffalo has become polluted with an epidemic of debt collectors whom have adopted a 'get-fired today', 'hired-tomorrow' attitude that is further spreading the tumor of self-destruction across the Western New York area.

Agency's like Account Solutions Group will one day be, just another boarded up building on that long street of greed-suckers and big ego's that have made this country what it is today. We can all hasten the demise of ASG by using the laws as they were intended, to stop them from EVER contacting you.


Submitted by Anthony Lemons on Sun, 05/20/2007 - 12:46

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wow....and to think--the same witty one that thinks 'sidekick of guest' shows some kind of originality made that comment....lets think this through for a minute. You have already demonstrated a complete lack of knowledge concerning the very law that governs your chosen career.....maybe you arent in the best position to be questioning the intelligence or thinking capacity of others, chief....


Submitted by skydivr7673 on Wed, 05/23/2007 - 21:27

skydivr7673

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