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AMO Recoveries - What allegations have people made against them?

Asset Management Outsourcing, Inc. also known as AMO Recoveries, is a collection agency providing strategic accounts receivable management services. The company has its corporate office located in Norcross, GA.

AMO Recoveries - Complaints and solutions to the problems

Despite a good BBB rating, consumers do have a number of complaints against this collection agency (CA). Based on the AMO Recoveries Inc. reviews shared by members and guests in the DebtCC forums, a few such consumer complaints against AMO Recoveries Inc. have been given below:

  • Collection of bills already paid off: A consumer complains that the CA came after him in 2007 to collect a bill he had already paid off in 2005! He sent them documents several times to prove that the bill had been paid off, but the CA would not just listen to that! Read more.

    This is a common complaint consumers have against collection agencies. In order to avoid this situation, it's important that you keep the proof of your payments handy. Unless you have the documents to prove that you've paid off the debt, the collection agency will keep coming after you and will force you to make payments again!
  • Unauthorized withdrawal of money: A person alleges that AMO collections took his debit card information and debited his checking account for $421 without his permission! Check out more.

    If the CA debits your account without your prior authorization, you should contact your bank and check out if the transaction can be reversed. Most importantly, you must close the account to avoid further withdrawals. To avoid such a situation in future, you should never disclose your bank account details to the CA.
  • Collection of false debts: A person says that AMO Recovery Services claimed that he owed $400 on a Discover account. But he says that he never had any sort of Discover account. He also says that CA did this for a second time. They had once tried to collect an auto loan which he never took! Get the details.

    Whenever the CA contacts you to collect an account which you don't quite recall, ask them to validate it. CAs are often accused of collecting debts which are past the Statute of Limitations or which never even existed. A validation will prove whether or not you legally owe the debt.
  • Calling at place of work: People have accused this collection agency of violating the FDCPA laws by calling them at their place of work. One such consumer says that he kept getting harassing calls from the CA even after he told them to not do so. They even called his co-worker and also threatened the consumer of wage garnishment. Know more.

    The FDCPA laws clearly state that the CA cannot call you at your place of work if your office policies do not allow so. If they contact you while you're at work, communicate with them in writing and ask them to stop calling you. If they still call your office, you can take legal action against them for the FDCPA violation.
  • Rude behavior of representatives: Some consumers have complained that the company representatives often behave rudely with them. One such person says an AMO collections representative was rude with him when he contacted the company regarding a discrepancy on the account statement. Know in details.

    Even if you owe the debt, the CA representatives cannot talk to you disrespectfully. In case they do, record the call for an evidence and take legal action against them. If your state laws do not allow such recording, inform the representative that you're going to record the call, at the start of the conversation.
  • Making false promise for settlement: A person says that he settled a Verizon bill with AMO Recoveries a few years back. But when he applied for a new loan, he found out that the debt still shows on his credit report. When he contacted AMO Recoveries Inc. as to why it is still there even though he had settled it with them, he was given a run-around. He says the company lied to him and never settled the account after he had paid them. Learn more...

    It often happens that people agree to settle an unpaid account with the CA verbally. Once it is paid off, the CA comes back again to collect it. You can avoid being ripped off this way, provided you insist on a written agreement from the CA. Do not make a single payment to them unless they give you something in writing. Otherwise, you'd have nothing to prove that you indeed settled the account.

Asset Management Outsourcing, Inc. contact details:

You can get in touch with AMO collection agency using the following information:

Address: 5655, Peachtree Parkway, Suite 213, Norcross, GA 30092.

Phone number: 678-259-9600

Fax: 770-368-1821

Has anyone heard of AMO Recoveries in Norcross, GA...
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Has anyone heard of AMO Recoveries in Norcross, GA? According to the BBB they have an unsatisfactory record. I received an AMO debt collection notice for $32.02 on a credit card and all the letter states is that AMO Recoveries has been informed that the account is past due, and DO YOU INTEND ON PAYING THIS DEBT? Their address is 7067 W Broward Blvd. Suite C Plantation, Florida 33317. I think a debt validation letter is in order. If anyone has heard of AMO Recoveries, please let me know.


Welcome to the forums.

The creditors might have sold the account to this AMO debt collection agency when your account became past due. It is better to pay it off to improve your credit ratings.

Ask the agency to validate the debt. This will help you in knowing some more details about this account and proper calculation of interests. Make payment arrangements and update your information only after the debt gets validated by them. Send all your correspondence through certified mail with return receipt requested. This will help you in keep a record of your correspondence made.

Some more addresses to contact this agency are given below.

AMO RECOVERIES / AMO Recoveries Collection Agency
4425 W. Olive Avenue #203
Glendale, AZ 85302
Principal: Marc Johnston
Customer Service Contact: David Miers (former),
Phone Number: 623-934-6800
Fax Number: 623-934-6842

PO Box 19439
Plantation, FL 33318
Local Phone Number: (866) 859-7064
Fax Number: (954) 321-7780


Sub: #1 posted on Fri, 10/21/2005 - 12:08

roxette roxette

(Posts: 4009 | Credits: )

Yes, they are harrassing me at work after repeatly telling them not to call me at work. They spoke to my daughter one evening and cussed at her. I have given them specific instructions not to call me at work. They have told me they are going to garnish my wages. Then they called and told a co-worker they would be serving me with papers. It is making me nervous and embarrassed. I spoke to supervisor and the calls stop for about two weeks at my workplace. Now they call repeatly so times 5-6 in a row. i don't have the money to pay nor do I want my paycheck garnished. I barely pay my necessities now. What can I do? I can't even afford an lawyer. :( :(

Sub: #2 posted on Wed, 10/26/2005 - 14:52


Send them a cease and desist letter to stop contacting you. As per the fdcpa law, they can't contact you repeatedly after you have requested for the debt to be validated.

Your wages can't be garnished until your debt has been validated. Besides, they have to get orders from the court to take this action. You might be asked to appear in the court. So, if they start garnishing your wages all of a sudden without legal proceedings, you have the federal rights to dispute it.

Send your debt validation letter through certified mail with return receipt requested. This will prove that you have interest to pay this debt and wish to get it validated first.

Seeing this, the court will rule in your favor and ask the company to validate the debt first.

Sub: #3 posted on Wed, 10/26/2005 - 17:40

ben ben

(Posts: 2034 | Credits: )

Thanks. I will do what you suggested and see it that will help. I am so thankful I do not work for a debt collection agency. Sometimes people fall to hard times beyond their control. Thanks again.

Sub: #4 posted on Wed, 10/26/2005 - 20:23



Please keep us updated with the whole process and I am hoping that these collection calls will stop after they receive your letter.

Sub: #5 posted on Thu, 10/27/2005 - 12:10

ben ben

(Posts: 2034 | Credits: )

To Amo Recoveries

I was researching a payment my company received on an already paid debt and found your post regarding [SIZE=3][COLOR=#0000ff][/COLOR][/SIZE]Amo debt collections which is where the payment came from. Coincidentially, this morning I was reading about "Zombie debt collectors" (see web site below). Can this be what is happening to you? Good luck.

Link made inactive as per forum rules - Vikas

Sub: #6 posted on Thu, 11/03/2005 - 15:15



We are not Amo Recoveries. This is one of the pages about the company you are looking for in our website. The community is discussing about AMO Recoveries here and your search for the company resulted to our page in the internet.

So, you need to contact the actual company and place your request.


Sub: #7 posted on Thu, 11/03/2005 - 15:30

roxette roxette

(Posts: 4009 | Credits: )

I already found what I needed on AMO at another site but was hoping to help "mom of twins" with her dealing with AMO. The (now inactive link) mentions this new trend of "zombie collections" and thought that might be what was happening to her. The check we got from AMO was small and the original debt from many years ago has already been paid. We did not sell the debt but suspect a collection agency we formerly dealt with may have.

Sub: #8 posted on Thu, 11/03/2005 - 15:44



After you paid the debt, I hope your credit report might have been updated as 'paid in full'. This is a very important status so that you can prevent from such unwanted collection calls and their illegal actions of tampering with the debt.

Sub: #9 posted on Thu, 11/03/2005 - 15:50

roxette roxette

(Posts: 4009 | Credits: )

The same thing happened to me with these people. I understand they are trying to collect but they are just being rude and condescending. I told them several times not to call at work but that is where they insist on calling me. They told me to try to get a loan to pay off the debt (it's quite substantial) and I did - but then I tried to call them back and they were never available. Now they are calling me again at work telling me that I probably didn't even try to get the loan and pretty much trying to tell me that I was a deadbeat. I'm going to follow Ben's advice and hopefully that will work.

Sub: #10 posted on Fri, 06/09/2006 - 06:24


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