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CRS Phone call

Submitted by on Mon, 10/22/2007 - 17:10
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I got a call from a CRS collection agency today, regarding an old bank account that was apparently not closed right. The account was charged service charges, etc. Long story short, this person told me that the bank was getting ready to file suit. She told me that some type of arrangement for payment of 1/3 of the account had to be made, other wise she was putting this down as a refusal to pay. I have no way to pay this until the first week of November, and she said there is no way to know if USAA will keep the account there or move on to court.
She was not pushy or rude like most collectors, but I still wonder how much of what she said is true, and if there is any way to know what the real status of the account is. Any suggestions???


I would contact the original bank, to get the real facts on what happened with your bank account. If it was not closed properly, I am assuming that the account was hit was all sorts of fees. If the account was improperly closed on their side, then they should fix it. They have the ability to reverse all bank fees.

I would also send a cease communication letter to the collection agency ASAP! Let them know you are going to handle this matter directly with the bank. Make sure you mail it certified return receipt.

Good luck!


Submitted by Kelly from NY on Mon, 10/22/2007 - 19:04

Kelly from NY

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JC-If this is now sitting with a collection agency, slap them with a debt validation letter ASAP!!! They have to cease collection activity once you send them a debt validation letter and this will allow you your rights to see what happened with the account.

You can contact the bank, thts fine, but in order to follow the fdcpa, which governs the collection agency, send the debt validation letter.


Submitted by volleyballmom on Mon, 10/22/2007 - 20:33

volleyballmom

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Hi Everyone,

Recently I got a note from Credit report that I need to pay something to a CRS debt collection. I would like to pay it but I even can not find out what is CRS and how I can contact them. Is there any one knows their contact information? Thanks a million.


Submitted by on Mon, 12/22/2008 - 19:20

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Ok......one of the above posts had said, something to the affect that 'if the bank account was no longer in the 'sysytem' that the CA couldn't possibly get information on it' ( paraphrasing this, of couse..). Does THIS 'rule' ALSO go for debts that are SOO old, a CA couldn't get info on it, when they claim they did?


Submitted by sdchargers_63 on Tue, 12/23/2008 - 21:20

sdchargers_63

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If the CA was working for the OC or a first tier debt buyer then the info likely exists in both hard copies and electronic. The hard copies are in a million sqft warehouse and might take a year to retrieve but they do exist. Once you get to the second and third tier JDB's and beyond, their access to the documentation starts to disappear.


Submitted by NASCAR_Devil on Wed, 12/24/2008 - 04:19

NASCAR_Devil

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Bill Collector.....you need to get your head out of your butt. Most people are in debt right now due to the economy....they can barely meet their basic needs let alone settling debts. So sick your head back into your cubbie and make your calls....with an attitude like yours you cannot be a very good collector.


Submitted by SOAPLADY on Mon, 06/15/2009 - 08:26

SOAPLADY

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they just called me and did the same thing saying that i intentionally tried to get a payday loan and were going to take me to court and sue me...they never even wanted to do a payment plan with me which was weird...so i told her to take me to court.


Submitted by on Wed, 09/30/2009 - 08:33

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The company CRS has tried there luck with some many people via text, phone calls etc and from all the messages i've read on "whocallsme" they all appear to be scams. They obvious got my phone number from someone who sold it on (t-mobile etc) didn't have the correct name or address but were still sending text saying Donald was going to visit me. I have never had a single debt, don't answer any numbers i don't regonise anymore, never been left a voicemail and haven't had anything happen


Submitted by on Fri, 11/20/2009 - 08:17

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hi i had made a payment to crs and never got a letter like i was told that they would send me stating that the account was paid in full. now i am fighting with another company because they say that i still owe this money. i am looking for crs in buffalo new jersey. would anyone know that number cause i googled it but can not find the number


Submitted by on Mon, 12/07/2009 - 14:23

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Quote:

Originally Posted by Anonymous
hi i have just had a text off crs saying they will be coming to my premises in the next 48 hrs i dont know what its for or anything the name is donald is this a scam?


they are in virginia.that makes it an empty threat.next time he calls tell him you won't speak to him again.then use the address nascardevil posted above,and get a DV(debt validation)letter out.send it certified mail return receipt.


Submitted by paulmergel on Tue, 12/15/2009 - 05:07

paulmergel

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I got a auto message from these clowns saying they were collecting money for some passed debt. I did a phone number search on whocallsme and found the following posting --

"I just received a call from another person claiming they had received a fax from this number claiming they were trying to serve me papers to appear in court. I asked the guy who called the name of his company and/or organization and he simply stated he worked for himself.
I called my attorney and he said that this was NOT the legal way to serve a summons and that it was most likely a SCAM."

Don't dignify them with a response. BTW, my credit rating is 825 and I have never missed a payment in my life.


Submitted by on Wed, 05/12/2010 - 13:46

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I got a call from a 1-877-431-6840 and they are calling themselves CRS but when I asked the lady what that stood for she said " Charles, Robertson and something"? Like it was some law firm or something. Anyway, I think its B.S. and it may be this company that y'all are talking about called "Capital Recovery Services". This is over a payday loan from ACE Cash which are located in alot of states. They threaten to send a "summons" out to my wife's work. Any help or any knowledge would be appreciated, Thanks!


Submitted by on Thu, 05/20/2010 - 17:49

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I received a call too from CRS and asked them what the debt was concerning. They informed me that it was from a credit card I had back in 2000. However I've never had a major credit card ever and then they told me I was lying and they could see my credit report and that I was just avoiding it..I told them if I had that debt why would I answer the call. So the first rep hung up and I called back wanting to know more bout this phantom credit card I had but no one could give me info. So a manager told me if I called back again I would be harassing them. Where can I obtain the info for this credit card or would I be better off disputing it??? I dont know what to do


Submitted by on Fri, 05/21/2010 - 10:03

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You should not ever give those kind of callers any information. They are usually a scam or an expired debt that cant be collected on. Require they give you the original debtors name and contact them instead.

Quote:

Originally Posted by Anonymous
I got a call from a CRS collection agency today, regarding an old bank account that was apparently not closed right. The account was charged service charges, etc. Long story short, this person told me that the bank was getting ready to file suit. She told me that some type of arrangement for payment of 1/3 of the account had to be made, other wise she was putting this down as a refusal to pay. I have no way to pay this until the first week of November, and she said there is no way to know if USAA will keep the account there or move on to court.
She was not pushy or rude like most collectors, but I still wonder how much of what she said is true, and if there is any way to know what the real status of the account is. Any suggestions???


Submitted by on Fri, 05/21/2010 - 16:13

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Also got a call from "CRS" saying it was a 24 hour courtesy call that I was going to be served for some major liability lawsuit....? It was an automated message that left a claim number and told me to contact my legal counsel and call them back. I'm a SAHM, have never been involved in any accident, and my debt is very small. I just got this cell number and stupidly signed up for a ringtone thingy. Lesson learned. I'm sure that is where they got my number. The number was 877-966-0656 I also got another spam call from a different number, they didn't leave any messages, but are also listed online as a spam caller.


Submitted by on Thu, 06/03/2010 - 14:12

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I just filed a formal complaint with the FTC. I received a call from this number. It was automated and it said they were giving me 24 hour courtesy notice that I was going to be served for a major liability case and gave me a case number. I did not call the number back as it was highly suspicious - phishing I assume. I have read a couple other reports of the same thing online. One person said that a foreign sounding woman asked him for his social security number. The phone number that called me was 877-965-0656 but I have also seen this in other countries/from other numbers. The company claims to be CRS - there are over a dozen companies with these initials but I can't find one that handles major liability cases. I also stupidly entered my cell number on a ringtone website and voila the telemarketing begins. And I know better too! Shame on me.


Submitted by on Thu, 06/03/2010 - 15:35

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someone by victora light is calling people that you don't even know anymore she tells them that you used her as a reference that was a lie and that are taking me to court so i know this company is a liar i'm going to find her and let her know i'm going to file a law suit her and the company for false info beware THIS IS FROM CSR COLLECTION AGENCY THEY TELL YOU THEY ARE A LAW FIRM THEIR NOT THEIR IS LAWS ON HOW THEY CAN CONTACT YOU AND FRIENDS AND FAMILY TAPE EVERYTHING THEY CALL IN ON SHE SAID SHE WAS GOING TO COME TO MY HOUSE AND WORK THAT IS AGAINIST THE LAW I GUESS THESE COLLECTIONS AGENCY WANT TO BE SUIT MORE AND MORE


Submitted by on Wed, 07/14/2010 - 23:15

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someone continues to call my wife's job threating her with court subpoena i've asked this guy to send something in the mail but they refuse to give their address. they only want my banking info. How can i stop the phone calls to my wife job. im not comfortable giving out my banking info over the phone. thanks


Submitted by on Tue, 08/17/2010 - 18:56

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Quote:

Originally Posted by Anonymous
someone continues to call my wife's job threating her with court subpoena i've asked this guy to send something in the mail but they refuse to give their address. they only want my banking info. How can i stop the phone calls to my wife job. im not comfortable giving out my banking info over the phone. thanks



Ask them if they are familiar with the FAIR DEBT COLLECTION ACT in your state. In mine NC they canNOT threaten you with this crap tell them you will contact your STATE DISTRICT ATTORNEY'S OFFICE if they continue in this manner tell them to your KNOWLEDGE there is NO DEBTERS JAIL, and in my state the ONLY ONE WHO CAN COLLECT a debt is the original Debt HOLDER. Meaning say Capital One sells your debt to CRS you are under NO OBLIGATION to pay because they are not the original debter that you owe each state is different though..ALSO Tell them you have a recording of them stating they will put out a court subpoena (THIS IS HIGHLY ILLEGAL) and if you send it to the State District Attorney's Office the state will then go after them and it will stop...They cannot threaten you or your Family with legal action ONLY the original Debter can do that and if they've sold your debt you could be clear and free except it will be on your credit report till it drops off 7 yrs down the line


Submitted by on Wed, 08/25/2010 - 08:03

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I have also recv'd a call from CRS on Friday threatening to add fees and interest that will increase the debt from 2087 to 5800 and they will garnish my pay if not paid in full on Tuesday (3 days later) They had a copy of my credit card and were trying hard to get me to put the debt on my Sears card which they said had a 3000 avail balance. This is crazy!! The guy, or girl?? was extremely rude and would not allow me to speak with a manager. The debt is in deispute, my GAP coverage did not pay the difference between what was owed and what the vehicle was worth, more crap!


Submitted by on Mon, 08/30/2010 - 07:23

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Quote:

Originally Posted by Anonymous
hi i have just had a text off crs saying they will be coming to my premises in the next 48 hrs i dont know what its for or anything the name is donald is this a scam?



Just got a call from Donald Jackson that he was coming to my work to issue summons and that I could pay the debt before he got there. No info given, don't know who I supposedly owe the debt to. blah, blah, blah. Got to be scam to get info from you. If he shows up to my workplace without my permission, I feel I have the right to have him arrested for stalking and threatening phone calls. Then I may proceeed to kick him in the ***** on the way out the doors.


Submitted by on Mon, 10/18/2010 - 10:24

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We have also been getting threatening phone calls from CRS stating that they are sending someone to my husband's work with a summons. I asked them for a fax number or a mailing address to be able to request debt validation on the alleged debt and they told me that they did not have a fax machine, but would not give out an address either. I asked them if they were licensed in my state to conduct business and they told me they were, they also told me that the original creditor was licensed in my state, but refused to provide me with a licensing number for either one of the businesses. Each time I requested a piece of information they put me on hold and sent me to a new person, the last one being a Robert Blackburn or Blackwell who stated that he was the head of the legal department. They orginally told me that they were going to sue me for breech of contract and intento do defraud them. I asked if that was criminal charges and they said no civil. I told him I wanted to request debt validation and he told me he could give it to me verbally over the phone. I told him that I wanted the information in writing, however he still refused to provide any contact info. I paid to try and find their mailing address, but they do not have any information listed other than company name. I have been unable to locate them on the internet. The more I look the more I think they are totally illegal in their practices. The number that they called from was 1-888-491-7044 so if anyone has an address or email address for these folks I would appreciate it.


Submitted by on Mon, 10/18/2010 - 11:51

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This CRS have not contacted me but contacted my mother in another state saying that they had an active summons for me nd that Jeff Smith was his name and he was a process surver to call the legal department and then they would contact him when the debt was paid. I called the guy he told me I had made fradulent internet transactions and he had my IP address. Some company called Bermuda something what should I do.I did not want to verify any info over the phone. I live in florida any suggestions


Submitted by on Tue, 10/26/2010 - 12:46

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Quote:

Originally Posted by Anonymous
This CRS have not contacted me but contacted my mother in another state saying that they had an active summons for me nd that Jeff Smith was his name and he was a process surver to call the legal department and then they would contact him when the debt was paid. I called the guy he told me I had made fradulent internet transactions and he had my IP address. Some company called Bermuda something what should I do.I did not want to verify any info over the phone. I live in florida any suggestions


this moron broke the law in stating you commited a crime which fraud is.when the loser calls again demand someting in writing.then state you will not talk to him agai until you receive it.hang up as that is what he deserves.next file a police report because that is harrasment.after that file AG,and FTC complaints.above all else know that this idiot is a scamming fool and will not do anything he threatens.also have anybody the waste of oxygen called to file a police report as well.once all of that is done either ignore the ignoramus,or hang up without a word when he calls as he is not worth your time to engage,or worry about.


Submitted by paulmergel on Tue, 10/26/2010 - 14:07

paulmergel

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My cousin's wife recieved a call from CRS 1-877-395-4520, a woman asking my relationship with him, because I supposedly used him as a reference, which i've never done, considering we arent even close. but I NEVER knew his house number, I dont even have his cell numbers... They stated that the call was regarding a "bad check". It's interesting, everything I pay I pay online or my debit card, and the only checks I use are those for my Rent, and I have not recieved any type of notice from my manager. As a matter of fact I'm still living here. I have tried calling the number MULTIPLE times to figure out what this is about and not once have I been able to talk to somebody. I dont know what I should do. I dont want them calling random family memebers but I also have no idea what this is regarding. Any suggestions?


Submitted by on Tue, 11/09/2010 - 15:22

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It is important for NC residents to know their debt collection rights. Just about an hour ago a "Ms. Reed" called me trying to collect on a payday loan debt. She immediately threathened me with a summons to court and a lawsuit (!st law broken). Then she attacked my character and stated that I had no intention on paying the debt (2nd law broken). Then she became irate and insisted on coming to my job to issue this "summons" to court (3rd law broken). She ranted about not being a debt collection agency but stated that the original debt holder forward the debt to their company after 14 days ( what company tries to collect a debt and gives up that easily?). After explaining to her that I will not speak to this company again without legal representation, she then forwarded my call to a legal counselor on staff. I did not get his name but after repeating myself to him, he then stated that he wished my luck in court. Approximately 15 minutes later, a lady by the name of Jackie Miller called trying a more gentler approach and I once again repeated myself to her. I expressed that I will be contacted a lawyer and she stated that she will be bringing a sheriff to my office to embarass me unless I made a payment arrangement. I told her that CRS can do whatever they feel they need to do and she hung up. Unknown to me at the same time my manager was on the phone at the same time with "Ms. Reed" who told her that she had all of my management information and would be contacting them. She asked my manager if it was necessary to bring a sheriff to the location to deliver the summons. My manager asked if it was a warrant for an arrest and she said no a summons to court for a lawsuit ( I do believe it is illegal for a debt collector to discuss a debt with anyone but the debtor?) Anyway when she was getting no where with my manager she got angry and hung up the phone. This CRS company are predators and are preying on people who are unaware of their rights. There tactics are in direct violation of my state laws and I will be contacting the State Attorney's office on this one. The phone number they called from is 1-877-395-4520.


Submitted by on Wed, 11/10/2010 - 08:23

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My boyfriend has the same problem. When I ask to speak to HR to confirm that this is a real company she says she is the owner. They also said he owed for a loan from ACE. So far I have not had much luck. However he has never taken out a payday loan in his life so its either a scam or fraud. The strange thing is they had a past address of ares yet the wrong SS number. Let me know if you hear anything.


Submitted by on Thu, 11/11/2010 - 13:54

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I just called the number I was left. Automated service announcing "CRS" I didn't have an extension so I did as I was told and dialed zero. I had my paper & pen in hand ready to write down the address and full complete name of the company so I can send them DV and C&D letters. After dialing zero I got one ring and then silence. No one answered, call was not terminated, just silence. If they were truly legit would they not answer calls?


Submitted by on Fri, 11/19/2010 - 12:45

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Yes - i keep getting calls from a Jason Alexander representing CRS - says he has a court summons for me - gives bogus financial institution info and has called my employer as well as my ex. These people are scam artists - I have contacted an attorney -


Submitted by on Thu, 12/09/2010 - 09:22

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I have been Getting calls from CRS and Accociates , telling me that they are a law firm representing my debtor and that if i don't make a payment by noon today they are going to Garnish my wages. i asked them to mail me proof of the debt and she said that this is already on the " Docet" and that they will serve me with a summons at work within the next few hrs if i dont make payment arragements. is this legal in OHIO ?? she even went so far as to tell me that i am not a man of my word !


Submitted by on Mon, 12/27/2010 - 07:35

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no in fact nobody can do that that fast.they are a lying bottomfeeder.first file a police report as they broke the law with that threat.then either use their name,or phone number to file AG,AND FTC complaints.then ignore them as nothing they say they can,or will do.a waste of your time to talk to them as they are looking for someone to argue with.don't give them the time of day.


Submitted by paulmergel on Mon, 12/27/2010 - 08:18

paulmergel

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I too got a call from this CRS and they threatened to send someone out to serve me with a summons at either my job or my home. They told my coworker that they would be there within an hour. So I waited for them. 4 hours pased and nobody shows, My wife is a paralegal and says that they can't serve me a summons like that without disclosing who the debtors are. They also said I had not 1, but 6 cases filed against me but wouldn't give me a name. I called back again and got a recording. These people are crazy or dumb one. One guy actually threatened my wife with arresting her and then taking her to his house and raping her. How do I stop these calls to my job and my home not to mention mine and my wifes cell phones. How do they get your information? Somebody help me this is nerve racking. I let my boss listen to one of the messages and she was shocked at what she heard. Any suggestions are good suggestions to me right now.


Submitted by on Tue, 12/28/2010 - 19:56

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EUREKA! I finally hunted down the name and address of the bastards going by the acronym CRS - It is Cohne, Rappaport and Segal Their address is 257 East 200 South Suite 700 Salt Lake City, Utah 84111. (that's right - nice jewish boys living in Morman town). Number 801-532-2666 They have been harrassing me for MONTHS over a debt I do not owe, using the same tatics outlined here. If you have suffered at the hands of this vile firm, please report them to the FED and your state attorney general for their MULTIPLE violations of the FDCRA - there are sample letters online for reporting them. I have been trying for months to track these scumbags down...if they have abused you, please call them and the FED today!


Submitted by on Wed, 12/29/2010 - 14:43

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This guy i just got off the phone with got irate as soon as i refused to give him my email address... started quoting my references on the alleged account and said they would ne in trouble too for "co-applying" on the loan... i kept laughing him off and saying he was a scam and the debt was paid years ago before I bought my house to which he replied "thats the last thing you ever want to tell me, youre a homeowner... now im coming for your house... Remember VCS and associates that was after you before? Thats us! Be a man for once is your pathetic life and pay your bills" I told him come and get me, im a disabled vet with enough guns and ammo living on an acreage to make his grandmother shit her pants. He said ok we'll be there tomorrow, fucker! and hung up. i love pissin these guys off once i figure them out


Submitted by on Wed, 02/16/2011 - 07:07

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So i called the guy back and asked him for the mailing address so i can send a cease and desist letter.. he just gave me po box 711 "and thats all you need to know, youll get our letter before you can get to the post office" so whats the city and state?? and he hung up

so i called him back, and this time his voice was very shaken and he just said if i call him again he will report me to the local authorities for harassment. "whats your city and state"... call me again and ill call the police. Go get a job you fuckin loser

I should call him back, apparantly hes the only one answering the phone today. I love contributing to a bill collector's nervous breakdown in progress :)


Submitted by on Wed, 02/16/2011 - 07:26

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ihave a crs calling about a provident bank that iam supposed to owe. the visa card was a prepaid card and never knew i could use for anything else. 3 nyears into space they called and wanted to collect ,lady was nice told me to send certified letter to an address in altanta, which i did , and 13 years later some nut is trying to collect 800.00 for something. i am going to turn them into the bbb for harsement to an elderly person on social security. wish me luck


Submitted by on Tue, 02/22/2011 - 13:13

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Its a scam - they get you to call the number on the text and it is a premium line number listening to a load of waffle for ten minutes. My mate got the text about a debt and the need to contact them urgently and so he thought he had better call them to tell them they had the wrong guy but ended up with a ??4 phone bill. If they send out 1000 texts a day and half of the people call back thats a couple of grand a day for doing very little. Once he realised he didn't answer the texts or call again and eventually the texts stopped coming.


Submitted by on Tue, 03/15/2011 - 05:53

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Last year I received a call from this same place saying I owe approximately 2000 to a credit card that I never had. I told them to send me some documentation so that I can research it. They ended up telling me that they would just have the sheriff show up at my house. I told them to go ahead and Id have coffee and brownies waiting for them. Nothing ever happened.

TODAY I get another call from them saying I owe this money and that they have a hard time believing that I dont remember a debt I had years ago. They said I opened a card in 1991 and stopped paying in 2003 (8 years ago). I told them I request documentation and the guy was yelling at me telling me that he deals with people like me all the time and he finds it hard to believe that I dont know anything about this debt.

I have no problem telling these people off but what really got me worried is that the dude read me my social security number and birth date over the phone so regardless if I owe anything or not (and I dont, I dont even have credit cards), they have my info.

They are preying on people and I hope they call again so I can record the threats.


Submitted by on Wed, 04/27/2011 - 13:42

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My ref no deleted I been getting text messages from a person name Sarah. Tell deleted I need to find who it is keeps giving me text me? as don't have enough credit on my phone, as I am unemployed and my benefits as been stopped. Or can the person ring me on deleted A.S.P. Please.

we are not the person/place you seek.we are a community to help people with debt.i deleted all personal info for your safety.pm


Submitted by on Fri, 05/06/2011 - 04:33

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They have called my home and left threatening messages . I have requested paper work they are refusing to send it. Then today they said we are coming after you tomorrow. lol
Really


Submitted by on Wed, 05/25/2011 - 16:04

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:p

Commercial Recovery Systems, Inc. (???CRS:evil:???), a Dallas, Texas Collection Agency ??? Search for Witnesses
Saturday, January 9th, 2010
Our law firm currently has two cases pending against Commercial Recovery Systems, Inc., a Dallas collection agency, related to alleged telephone calls in connection with attempts to collect consumer debts. We are looking for people who have had experience with collection calls from CRS. If you have knowledge about how CRS collects debts by phone, please contact attorney[COLOR="Red"] [personal information deleted per Terms of Service. - OG][/COLOR]


Submitted by on Mon, 07/30/2012 - 11:34

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hi....
i get calls from crs the number dos not show on my phone how can i go to lawyer when i not have the phone nr..... they call about 4 times a day 6 days a weak.......


Submitted by on Fri, 08/03/2012 - 14:04

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I received a call from a lady by the name of Brittney Bush, from CRS. The call came in as a private number. I told her I needed verification of what the debt is and she refused to give me any information. So, I told her to stop calling me. She laughed and said "This is awesome, huh". I asked for her number she said "no". She said she gave me the company name and that was it. I asked to speak with a supervisor and she laughed at me. What can I do to stop this???
:confused:


Submitted by on Fri, 08/10/2012 - 12:13

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