Medical Bill Question about Prince William Hospital in Manassas

Date: Sat, 02/07/2009 - 06:29

Submitted by anonymous
on Sat, 02/07/2009 - 06:29

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Total Replies: 3

I had an installment agreement in which payments were up-to-date, for services I received at Prince William Hospital. Nine days before my next payment was due, Accounts Recovery Bureau (ARB) called me and demanded payment in full. I have perfect credit and they said they would place the account as delinquent on my credit record if I did not pay the entire balance. The 'balance' did not include any of the installment agreement payments. It was the balance before the installment agreement was made. As a rule, I do not trust collection agency services but I gave the person my credit card and paid it off. I then called the Prince William Hospital Business Office. I told them that my bank, Sun Trust Inc., had sent me a copy of the check used to pay on the installment agreement, and the back of the check was endorsed by Prince William Hospital. In response, the person I spoke with, who did not identify herself, told me "we're not showing a payment on the credit card we have on file for you", and "we show no payment history on this account". I told her the payment was processed through BB&T in Merrifield, VA, gave her the check number, and told her it was endorsed by Prince William. She simply repeated that the credit card on file was not billed and there was no record of payment.

ARB said Prince William that lately Prince William does not send patients 'paid in full' statements when the account is paid, and that it is unlikely that I will receive any refund for overpayments to the hospital.

Is there something I can do about this?

Many thanks.

Bernie McCann

i am sorry that you are going through this. i am not sure what e

i am sorry that you are going through this. i am not sure what exactly you can do but wanted to "bump" this up so someone else can see it and maybe help. i would not accept that as an answer, is there a way you can show them your credit card records that you paid? did you pay with a visa/bank card? i know the bank will work with you if you did but either way there must be some way to fight this!

lrhall41

Submitted by bea2ls on Sun, 02/08/2009 - 14:41

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So what you saying is, for example: you owed $2,000 to hospital.

So what you saying is, for example: you owed $2,000 to hospital. You paid hospital say, $500. Debt collector calls you and demands payment in full. You pay collector $2,000. You are now out $500...........

You are entitled to that money that you overpaid whatever the amount is. If you have a record that you paid the debt collector for the hospital bill and records that you overpaid the hospital then you will need to go to the hospital, most likely patient financial services, and explain the situation.

Some times things can take a while. I have overpaid a hospital by mistake before and a few months later they sent it back. They could have kept it and I wouldn't have known. They told me I didn't pay it but they didn't have their records up to date.

If it comes down to it you will need to hire an attorney if you can't do it on your own and sue the hospital. Just be sure you have proof that you overpaid before going down this venue. Don't worry about attorney fees and such, if you win they will pay them anyway.

lrhall41

Submitted by pokertramp on Sun, 02/08/2009 - 15:52

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billed a year and a half later

they sent me a bill for services rendered on 1/5/08 but i got the bill 5/4/09. When I said I payed $200 on 2/5/08 they said "we had a lot of bills that did no update". How the hell do you bill a year and a half later and expect me to make payment. They have yet to send me the promised itemized bill.

lrhall41

Submitted by on Tue, 05/12/2009 - 20:08

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