Regent Asset Management Solutions - Does this CA really scam you?

Regent Asset Management Solutions is a collection agency. I think that you should check your credit report to see whether the CA is listed there or not. If they are listed there in your report, you should send them a DV letter by certified mail with return receipt requested. If you do not find them in your report, they need to send you the details of the debt within 5 days of initial communication by phone in order to start the process of debt collection. Moreover, the CA can never garnish your wage without a judgment.

I have been having many problems with one of your employees he lies and takes money from my husbands bank account without permission

I have requested a few times, twice by email, and while on the phone for them to give me some sort of document varification about the debt. The guy told me he would provide it in court, for me and the judge. If I request that information, does he have to give it? Or can he wait til court?

Today, a representative from the agency contacted me, demanding that I have to pay 1600 immediately, otherwise I will loose 4000 if I go to court. The problem is that I did not receive recently any letter from this person. How I can be sure that information given to me is correct and that I speak with legitimate representative and not with some scam person. Does anyone know if it is a Regent Asset Management Solutions scam? Is it possible to retrieve any paperwork regarding the matter?

I just talked to someone there today about an old US Bank account (and recorded the conversation - go Press Law for teaching me something!). I immediately asked for the proper address to send my DV request. The guy kept trying to side track me from that goal, and then proceeded to inform me that it would do no good to send the request as their "legal department" is representing another collections agency (apparently I had them confused with a third party collector) and my DV request would have to go to them and the 30 days for their required reply had expired two years ago. I told him that was fine, but I'm sending it anyway. First, it seems odd to me that their "legal department" would represent another collections agency and then contract out to this D. Scott Carruthers guy, who will most certainly have to contract out to a local lawyer (as he's not licensed in my state). Second, I explicit told them that I would be more than happy to repay an debt that I owe to them if they can verify the information. 'Anthony' (let's face it, that's not his real name) then told me that he doesn't have to and he's showing me some kind of courtesy by allowing me the opportunity to pay the debt TODAY to avoid going to court. Strange that it has to be "today." Then I said, "Okay, send me a written agreement stating this settlement is legit and go ahead and send you a cashier's check or money order." Nope, apparently they only take account numbers, credit/debit card info, etc. over the phone. Okay... now that immediately said "scammer" to me. So tomorrow, I'm heading to our local US Bank branch to find out what is going on and who this "other collection agency" is and if Regent is actually representing them. This is just a total pain my @$$ right now, but it will be very interesting at the least to see how this pans out.

I just talked to someone there today about an old US Bank account (and recorded the conversation - go Press Law for teaching me something!). I immediately asked for the proper address to send my DV request. The guy kept trying to side track me from that goal, and then proceeded to inform me that it would do no good to send the request as their "legal department" is representing another collections agency (apparently I had them confused with a third party collector) and my DV request would have to go to them and the 30 days for their required reply had expired two years ago. I told him that was fine, but I'm sending it anyway. First, it seems odd to me that their "legal department" would represent another collections agency and then contract out to this D. Scott Carruthers guy, who will most certainly have to contract out to a local lawyer (as he's not licensed in my state). Second, I explicit told them that I would be more than happy to repay an debt that I owe to them if they can verify the information. 'Anthony' (let's face it, that's not his real name) then told me that he doesn't have to and he's showing me some kind of courtesy by allowing me the opportunity to pay the debt TODAY to avoid going to court. Strange that it has to be "today." Then I said, "Okay, send me a written agreement stating this settlement is legit and go ahead and send you a cashier's check or money order." Nope, apparently they only take account numbers, credit/debit card info, etc. over the phone. Okay... now that immediately said "scammer" to me. So tomorrow, I'm heading to our local US Bank branch to find out what is going on and who this "other collection agency" is and if Regent is actually representing them. This is just a total pain my @$$ right now, but it will be very interesting at the least to see how this pans out.

Guest,
You needed to Dispute the Debt by mail within 30 days of receiving the original letter from the debt collector. So if they take you to court, File a Motion for Discovery where they would have to prove the debt.
Natalia,
I agree. They are required by Federal law to send you a "dunning letter" in the mail, telling you the original creditor, and where you need to mail your Dispute. Don't verify ANY information with them except your mailing address, and if they do not send you the Federally required paper, then yes, assume they are a scam. File a Regent Asset Management Solutions complaints with the FTC, the FCC, and your State Attorney General. If they keep bugging you, you may wish to contact your local phone company to see if you can have their number blocked.
Mox,
As I said to Guest above, they are REQUIRED to send you a letter in the mail which will have the info for Disputing the alleged debt. No letter? Assume it's a scam and react accordingly.
DEFINITELY get any settlement agreement in writing before you pay a dime!

I just recieved a call from regent telling me i owe over 500$ an old us bank account. I tried very hard to get any info i could on the bill /what info he had but "Mr cox" could not provide. Now when i was with us bank they were not the best bank to be with and that is exactly why i closed out of the account. So i called the local brach and recoveries department and according to them I have no charges or fees on this 2 year old account. Closed out clean.Called regent with this info and asked them to send me any verification on their end and he said " there is no guarantee that u will recieve a letter but u will be taken to court." What do I do ?? Is regent asset management solutions legitimate or am I being screwed? Not competent on todays credit laws or any thing like that but I think the vibe is scaming .....any thouhgts

scammers.try to get anything from us bank stating that you closed the account clean.then send a copy of this along with a complete C&D letter.send it certified mail return receipt.they mentioned court to scare you into paying.get the letter or what not from us bank and watch the humanoids squirm.

They just called us saying we owe $700+ for an old usbank account that was opened in 1984...I told him I was born in 1984 and don't think I opened an account as a newborn. He said, "Oh you were, well..umm...blah blah blah" Caught you in your SCAM SCAM SCAM!

Who does not know their boss is man or woman? Is Matt male or female??? Why is everyone rude??!! Unprofessional! Dumb! definitely not qualified for the job!

Because they are anxious to send you $1,000 for the FDCPA violation (of course, you have to sue them first).

received a call from this company last week tried to pressure me into setting up a DDP. I told them I need someting in writting they told me that the money owed t US Bank had been a write off but they were collecting for the Collection Agency that took the write off? Anyway told them to call me back the next day and i would let them know, they kept telling me to set up a Wal=Mart debit card account that I could pay them through if I did not have a current checking account. I did not hear anything from them for a week then tonight around 8:30 got a call from some guy named Emery who told me I had to set up the account now he was very rude I ask to speak with his manager he kept asking why finally some other guy got on the phone named Eryal Howard who claimed to be the manager said he was sorry and ask me to again set up the Wal-Mart account since they could not allow me to use a saving account. I told them to again call me back in the morning then I went on line to see what I could find they first gave me Regional Asset Managment Corpas there name which did not come up in a search then I called the number back heard the recording looked them up again and found this site I will not be talking to them again I will be contacting US Bank and my local fraud unit

Only 4 people have ever sued them for an FDCPA violation.
There are only 6 complaints on the BBB about them.
If they violate Federal Law (the FDCPA), you need to file complaints with the BBB, the FTC, the FCC, your state Attorney General, the Bureau of Consumer Affairs, etc.
They appear to be a new company so they may need to be smacked around to teach them to behave before they get too big for their britches.

Hello everyone! I just want 2 say do not send any money or payments to this company! Do not be afraid! Ignore the letters and calls they have been reported 2 the better buisiness beauru! They work off of 5 offices the other name 2 look under is DSC or D Scott Carruthers in stanton CA! Look it up. They are not accredited! If u can afford a real lawyer go after them for harassment, fraud and idenity theft!

Does anyone know about a place of theirs in Overland Park,KS?

If anybody else is curious to put a face to a name of these people who bully you on the phone about an illegitimate debt you can always search the company name on Facebook :)

troll spew deleted-ND

Sounds to me like the person (if you want to call them that) above me works for RAMS!

I have received the same letter saying I owe U.S. Bank. I have varyfications that I paid the account and closed it. Also US Bank has sent me my final statements showng the same. I told this to the so called "Attorney" and he said I probably accrued charges after the account was closed. But US Bank has no record of this? That's funny. They basically threatened me in to paying which has been reversed because guess what guys??? They bought the accounts but no veryfications to the accounts. When my bank asked them to validate the debt because I reported it as fraud they could not provide!!!!!!!!!!

I spoke with "David" and "John" who was supposed to be a supervisor. John told me to quit waisting his time when I offered to send a money order. David hung up on me and even though I promised to pay half of the balance on Oct 9th via money order told me I was refusing to pay and it was going to the attorneys then hu.
Who are these people and is US Bank really using their services ?

Calling US Bank next. This is ridiculous.

Here in Seattle I've had calls from Regent Asset Management over last two weeks stating I owe 693.50 for a US Bank Account that closed in 2004 with a balance of 269.00. I fortunately have my closing statement showing a zero balance. I told the person I spoke to (no name given, but Mr. Taylor was the person I was supposed to call back) I told this person this looked very suspicious to me and said there's a statute of limitations on collecting a debt with no notice for 2 years and I have never received any notice of owing US Bank any money, nor have I received a notice from a collection agency. I said this is 2009 honey! and this sounds like a SCAM to me. He said that's what everyone says. When I asked for the fax number to send proof of my statement, he hung up on me. I'm glad to see this is a SCAM, but still worry they could try to garnish. Thanks for all your comments. I am relieved.

Yes, if they didn't send you anything in the mail, assume they are a scam. BUT, if they have your private information, then you need to look into a possible security breach. See the Federal Trade Commission's Identity Theft website for more info. Put a Fraud Watch on your credit report.

I paid an alleged debt on their website https://www.paymentoffer.com/payments/default.aspx
without knowing any details about the debt or if it was even owed, my mindset at the time was that 500 was a resonable price to pay to make this mess go away. I had no prior experience with collections, but certainly didnt want my excellent credit tranished. I should have spent a few moments educating myself abou the FDCPA and debt validation, but I didnt, and I have learned something. Financially it doesnt break me, but now I am worried about 2 things; can payment be used as admission of the debt in the event that I want to request DV, and now that they have my credit card information, should I be concerned about ID theft?

yes you should be concerned.alert the cc immediately,and put a fraud alert on it.i preach this over,and over.never just pay a debt.get details in writing first.also check to see if the alleged debt is even on your credit report.if you can dispute the charge as fraudulant with your cc company.they should help you there.as far as payment being an admission.as long as you got no receipt from them.it was fraud on there part.don't see how that would effect anything.

Thank you on both counts. I have already contacted the CC. Would you believe that the call center refused to furnish an address for the DV request? No worries, I found several online, but it does add supporting evidence that this organization doesn't operate within the laws that govern their business. I appreciate your response, time and consideration.

my pleasure.

I just had the "luck" of dealing with this company for the first time tonight. Since finding this site, I've done some additional research. The president of the company is Michael Scata. Here's one place the money is going:

http://www.bouldercounty.org/lu/ludockets/sd/sd_2009/sd090003niwotscata/0003_referral.PDF

He also owns another collection agency: www.naaco.com

Some info on the company:

Stock Symbol: Regent Asset Management Solutions, Inc
Line Of Business: Adjustment/Collection Services
Estimated Annual Sales: $3,300,000
Estimated # of Employees: 70
Year Founded: 1999
Estimated Employees for This Location: 70

Forgot to post this...

Their Kansas City BBB link (where the call center is located): http://www.bbb.org/kansas-city/business-reviews/collection-agencies/regent-asset-management-solutions-in-overland-park-ks-99148408?&language=1

Their website:

http://www.ramsna.com/

i have read stuff online about this company stating that they sue people pretty quickly....are you saying thats not true?i have already paid them @ $700.

yes, there is a call center in Overland Park, KS. If anyone needs the address it's 865 W. 96th St. Suite 100 Overland Park KS 66212. They are scammers with agents at the call center that make a commission by using scare tactics to get you to pay. I've done some research on them and they seem pretty shady. Why would you never receive a letter from the collection agency but you will receive demanding phone calls at your employer or home for money? They won't take direct payments but they will take a bank account for ATF. Be sure to research the federal trade commission rules. If they say they want to refer your account to an attorney, let them. If you go to get summons to court, fine, go. What will a judge say to you when you tried to make your payments and the arrangements were unreasonable? Just remember this company got paid for your account and will use any means necessary to try to collect.

You do not have to hire a lawyer there is a firm that specializes in these types of suits.
Just call Legal Helpers 800-379-0688 I am using them and there is no fee they just take $400 plus 40% of any award they get and you get the rest.

"You have defaulted on your US Bank account in the amount of $xx. Pursuant to your contractual agreement, interest has accrued in the amount of $xx. You currently owe $xx.

To assist in settling this matter, Regent is currently willing to waive half of the accrued interest on your account and accept $xx as payment in full. If you are willing to accept these settlement terms, please contact Regent's office immediately at 1-866-WE R SCUM.

If you have not contacted Regent to discuss this settlement offer within 14 days, I will begin preparing your case for a lawsuit to be filed in "your county" by investigating your employment, assets and banking information. If it is necessary to have court enforce this contract, court costs and attorney fees will be added to the amount you owe and the settlement offer will be revoked."

The few things that really stand out and bother me about this letter:

1. 14 day window to respond
2. It was postmarked in Las Vegas, even though the return address is CA.
3. It is D Scott Carruthers letterhead, but the letter repeatedly indicates it is Regent. I assume they are one in the same.


I recieved this letter yesterday, read up on a few sites about the situation, and have a few questions. I am no expert (obviously), but isnt this letter in violation of a few of the FDCPA provisions? I had gotten a letter a few years ago,(paid it without researching though), that had information about disputing. If they are in violation, would they be liable for $1,000 to every one of us who recieved this letter.

? 809. Validation of debts
(a) Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing—
(3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
(4) a statement that if the consumer notifies the debt collector
in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector
will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector;


Also, if I send a DV, how do I prove what I sent, besides the certifed mail. I mean that just shows I sent something, how do i prove what the letter said. Ive posted this on a few sites to try to get some opinions, no replys yet.

Quote:

I received a letter also, so I contacted US Bank where my old account was and they did verify my account was handed over to Regent, providing phone numbers and ext. I am a bit confused after reading all of this. Is there anyone out there who has paid monies to them and had a good outcome?

The few things that really stand out and bother me about this letter:

Quote:

This was the first contact with them. They are suppose to leave directions on how to dispute the debt also, arent they? Has anyone gotten a reply to a DV? Gone to court with them? Actually sued? Most importantly sued and won?

Quote:

Quote:

I filed a suit against these bottom-feeders in Ohio. Search justia.com for the details, then contact the attorney of record to join our plaintiff class.

Ok here's the senario some Jackass named Tullis has given you morons the wrong information as far as a contact number and we've told you that we are not Tullis and yet you keep calling. I've contacted you several times to have my number removed, and yet you STILL KEEP calliing! What the hell does it take to make you people realize that you have the WRONG NUMBER! So here's whats happening now I am filing harrassment charges against you for constantly harrassing me when I'm not the Party that you are looking for! Hope you like a $10,000 fine! ASSHOLES

Quote:

I just received yesterday a letter on the mail saying i owe some amount and that i have 14 days to pay or else i will be taken to court in my county,i am very worried i saw that it also says Regent I called 3 times today they disconnect the conversation i don't know whats going on,this Regent company is not the original debt collector for the account.Oh goshhhh

Quote:

Got a letter from these people from an old U S Bank account. I'm in the military in Afghanistan. So they call my mother constantly. Telling her the bill that started out being 500.00 is now 2494.95. With all there Lawyer fees this fee that fee, but will settle for 1746.47 if I pay 14 days from the date of the letter. Also told mom NO CHECKS has to be debit card or credit card. Said if I didn't paid I would lose rank they would attach my account, Take me to court. They keep saying they are a lawyer firm. Since I can"t be there to handle this myself (I THINK ILL LET MAMA HANDLE THIS ONE ) He Doesn't know whats gunna hit him!

There are provisions in the Soldiers and Sailors Relief Act to stop this sort of thing. You should do some reading at these links:

http://usmilitary.about.com/cs/sscra/a/sscra.htm

http://www.defenselink.mil/specials/Relief_Act_Revision/

http://www.military.com/benefits/legal-matters/scra/overview

And thanks for your service to our country.

I got a letter from these people lastweek saying I owe 202.89 for an old BOA account. Yet the "attorney" has not personally reviewed your account yet. Pursuant to your conctractual agreement, interest has accrued in the amount of 62.47 bla bla bla

Oh how nice, it says they are willing to waive half of the interest for me and accept 171.66 as payment in full.

Then there is a nice threatening part about how if I do not contact them within 14 days they will begin preparing a case for a lawsuit in my county by investigating my employment, assets, and banking information.

I was thinking, if this is an attorneys office why dont they invest in a better quality paper for the letterhead? Instead of cheap yellow copy paper?
LOL What a bunch of scammers, Im glad I decided to google this "Law office"

Get them a demand for validation out immediately, CMRRR. That's probably the last you'll hear of them.

These scammers sent me a letter saying I owed close to $4000 for an old US BANK account. The supposed account was charged off in 2001 due to $250 in bounced checks. I called the branch, they confirmed I have never ever had an account. I sent my DV letter to them at their Overlank Park, KS branch and to their Colorado branck via certified mail- which were both received 11/13/09. Here it is, more than a month later, no proof. I doubt they will EVER send me proof. Scammers. DON'T PAY.