Regional Adjustment Bureau: Are customers happy working with them?

I would suggest sending Regional Adjustment Bureau Inc. a letter instructing them to not call you at work or on your cell phone. Send it certified mail, return receipt requested.

Here is their contact information:

RAB, Inc.
7000 Goodlett Farms Parkway
Memphis, TN 38016
901-382-0250
800-829-0250
rabinc.com

This animals, call my wife place of employment through the company security.
A police guard escolt my wife to his office to answer a phone call from this company " Regional Adjustment Bureau"
Then asking if she does NOT pay she will call security again.

I don't know what to do! We don't have any money and if my wife loose her job, I don't know what to think but this animal has to be stop one way or the other.
If I have to drive to Tenneesee I will.
But I am not going to be a happy camper. Are there any other individuals with similar Regional Adjustment Bureau complaints who can also offer help?

My neighbor was called by RAB inc, and asked several questions about my son and his credit. Are they allowed to call your neighbors and ask about your financial history? When his credit situation has nothing to do with me.

Send Rehional Adjustment Bureau Inc a cease and desist letter advising them to cease contact with you or your neighbors! Send it CMRRR.

how about playing by the rules troll and this forum wouldn't even exist.by the way calling or communicating that incurs cost to the consumer is illegal.

what about us who don't do anything but move in by someone who chooses not to pay their bills! I pay all of my bill yet I am getting phone call after phone call about a neighbor I don't even know! why should I have to deal with this! All I did was buy a house near to someone who obviously doesn't pay bills!

Maybe you should feel grateful that you don't have financial problems like so many of us do. And perhaps you should have compassion for your neighbor. I understand that phone calls of this nature can be frustrating, especially when they have nothing to do with anyone in your household. Can you imagine how those of us who know they owe the money but can't afford it feel????

These phone calls can be stopped if you submit a cease and desist letter. Send it via mail, certified return receipt. Verbal requests do no good. However, you may still call teh Regional Adjustment Bureau phone numbers and speak with the representatives asking them not to call you further or maybe you could inform them that you have sent them a letter. Not sending it certified return receipt usually does no good either. It will cost you about $5.00 to mail it this way, but you stop the calls.

Anyone can go to "whitepages.com" and get the name, address, and phone number of everyone living on their street by using reverse search. Do as dirtpoor advises, send the dirtbags a C&D letter to stop the calls. If you need this is their number 800-829-7750

my household pays our bills, we are lucky to be able to do that. I don't appreciate getting a call at 8:30 on Saturday morning asking if I know my neighbor next door (didn't even recognize the name)!! I don't want to be disturbed because a nasty bill collector can't do his/her job!! makes me sick.. how about somebody call my neighbors and tell them to thank me for paying my bills? so disgusting.

I used to WORK for them here is all there real and true information!!!!

The companies owners/ a**holes are are Lee Wadell and Susie Wadell

The location every one is talking about for the most part is in Carrollton Texas.

The Regional Adjustment Bureau Texas office is located in

3310 Keller Springs Rd # 120
Carrollton, TX 75006

The Regional Adjustment Bureau phone numbers are
(972) 233-1131(Texas)
800-829-7750

Some of the employees use fake names so here is the real sames of some of there alias

Supervisor of Nuvelle/Collections/Bad Debit
Alias--- Todd Patterson Real name Andre Hubbard--Supervisor of Bad Debt
Alias--- Josepth GEE Real Name Zel Graham
Real Name Teresa Wright-Supervisor of Early Out
Real Name Brandon
Real Name Stephanie Hubbard
Real Name Charlie Merks
Real Name Daniel
Alias--Denise Real Name Marlyn Parker
Real Name Latarsha
Real Name Lee Wydal--Owner
Real Name Susie Wydal- Co-Owner



This company simply calls outbound for collection other location such as Nuvell(a finance company)
they also have an early out department that does billing for the following hospitals

Cook Medical Center in Fort Worth Texas
Titus Regional Medical Center in Mt Pleasant Texas
Arlington Cancer in Arlington Texas

if these companies received direct complaints about the disrespectful treatment brought on by its employees and owner Lee Wydal then this companies would loose it clients and eventually go out of business here are the REAL COMPANIES information to complain to!

(682) 885-1485 Cook Medical Center in Fort Worth Texas
(903) 577-6000 Titus Regional Medical Center in Mt Pleasant Texas
(817) 261-4906 Arlington Cancer in Arlington Texas

When calling cook medical center in Fort Worth ask for Nancy Si'ko!!!!

All this information is true and 100% accurate DO NOT let RAB Inc Regional Adjustment Bureau company owner Lee Wydal tell you other wise. Call these accounts and inform them about the disrespectful treatment and this place will loose those accounts and eventually go out of business!!!!!!!!!!!!!!!!!!!! This company is very small there bank account that all the money is deposited through is

State Bank & Trust Company a small banking company physical address Midway Branch
2517 Midway Road
Carrollton, Texas. 75006
Office: 972-407- 5957
Fax: 972-407-5959

Consumers may file Regional Adjustment Bureau complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard
Suite 300
Austin, TX 78705-4294

Telephone No: 1-877/276-5554 (toll free)

Fax No: 512/475-1313

E-mail: [EMAIL="consumer.complaints@banking.state.tx.us"]consumer.complaints@banking.state.tx.us[/EMAIL]






You also have a right to file a BBB complaint against

Regional Adjustment Bureau Inc and there following clients

Nuvell Financial Services and there outrages interest rates

Cook Medical Center in Fort Worth Texas

Titus Regional Medical Center in Mt Pleasant Texas

Arlington Cancer in Arlington Texas



Stand up for your civil and legal rights against a company that does not properly represent the positive and prosper direction this country in going in!!!!!!!!!!!

You have been informed now its up to you too gain the strength to take action against this company


COPY AND PASTE TO DIFFERENT WEB SITES THAT PROMOTE TAKING A STAND AGAINST IN JUSTICE AND HARASSMENT!!!

The 1-800 numbers they use are 1-800-829-7750 and 1-800-580-3046

This company has a very high turn over rate so some the employe names/ Alias will change but Lee Wydal and Susie Wydal will remain the owners! Teresa Wright and Andre Hubbard are the supervisors. Jospeth Gee Real name Zel Graham these people will remian working there because they suck up to the controlling and negative owner Lee Wydal!!!!

I am self-employed and there is a bill collector calling me on my business line. I have asked him to not call my business line because it is for business purposes only, but he says he can call any F*****N number he choses. Does he have the right to call me on this line if he has my other contact number?

More details please. What state do you live in? Is this a personal or business debt? If personal, is it still w/in the SOL for your state? You can send them a cease comm letter, but if it is still w/in SOL, it could get you sued. Did he actually use the "F" word? That would be a violation of the fdcpa and actionable if you can get it on tape.

Regional Adjustment Bureau Inc. call me every day at home and at work and our parent companies office asking questions about me. I had 1 payment late and they started calling me and they said i owe them twice the amount of my payment and i went to the bank and paid my payment they told me and they said i was caught up. these people tell me i am not ALLOWED to deal with the bank i had to deal with them and if i don't send them the money in 1 day they will take my car. I called trying to get an address for them and they refuse to tell me any information just that if i have a problem to take it up with their manager. then they won't even let you talk to anyone.All they will tell me is they are going to take my car.

To file complaints against REGIONAL ADJUSTMENT BUREAU TEXAS:

Contact:
Texas Attorney General 800-621-0508
Office of Attorney General Texas
Consumer Protection
P. O. Box 12548
Austin, TX 78711-2548
They can also give you a website address to file a complaint.

Also, if you are in another state contact your local Attorney General's office.

Federal Trade Commission 877-382-4357

Tennessee Department of Commerce and Insurance Collection Department 800-342-8385

Also, if you are in another state contact your Department of Commerce and Insurance.

Their Tennessee office address is:

RAB Inc.
7000 Goodlett Farms Parkway
Memphis, TN 38016

The Regional Adjustment Bureau phone numbers you may contact in are:
901-382-0250
800-829-0250
800-972-3030
800-829-7750
901-435-4852 (fax)

You can also contact the Office of Consumer Complaints at 800-613-6743 or visit their website and download a complaint form

File a complaint with your Local Better Business Bureau

You should also contact your local news station to file a complaint with them. Contact the company where you have your vehicle financed and let them know about their "rabid dog" tactics.

The best way to write to any of these places is to write a basic letter. At the bottom of the page be sure to include the name of everyone you mailed a copy of this letter to. Send it Certified mail, return receipt requested. Make sure someone at each office has to sign for your letter. Then later no one can say they did not get a copy. File complaints with as many places as possible at the same time. Make sure in this letter that you request that this company stop calling you on the numbers that could cost you your job and tell them to stop contacting your neighbors, relatives and friends.

The only way to break a place like this is fight them as hard as you possibly can. File as many complaints at the same time as you possibly can. Eventually they will be stopped.

Wow. These people are INSANE! We can't let people like this keep their jobs! Suzy Wadell and Lee Wadell:(972) 233-1131.... suzy extension:1205... operator extension: 777

I HAVE BEEN HARASSED ABOUT A NEIGHBORS DELIQUENT ACCOUNT FOR MONTHS. I HAVE TOLD THEM OVER AND OVER THAT I AM ONLY A NEIGHBOR AND STILL THEY KEEP CALLING. THERE IS A WEBSITE FROM THE FEDERAL TRADE COMMISSION FTC.GOV SEARCH FOR THE FAIR DEBT COLLECTION PRACTICES ACT. FILE A COMPLAINT WITH THE FTC. EVERYONE SHOULD START A CLASS ACTION LAW SUITE. I MYSELF HAVE FOUND SEVERAL VIOLATIONS AND I'M NOT EVEN AN ATTORNEY. GOOD LUCK TO EVERYONE!

I started getting calls from this collection agency when we bought our house. I am in the phone book with my married name. I have recieved about 40 calls from these people, no name just call me back. When I have informed them they have reached the wrong party they just hang-up and call again. I just wrote the company and am planning on filling a complanet with the Atterney Generals office. The have asked me to verify my address, last four of my ss# and advise me they have the wrong party, but still the calls contune.

Today was the last straw. I asked that I be removed, advised them I work for a collection agency and I know my rights. I was transifed and hung-up on. When I called back, no one did a thing. This company needs to be fined for them to do anything. FYI - if the Atterney General's finds out that the company and the rep are breaking FDCPA laws, they will both be fined.

These people are running a very CRUMMY business. They are very rude and disrespectful they have now charged my account twice for amounts that i was not at all responsible for. They used my card number to pay someone elses account balance and then want to tell me to prove it. I have faxed them my bank statement twice now and still to this day have not recieved a refund!! MARVIN GREEN is who i supposedky spoke to their main man and he told me i was irate and he was not going to do anything until i was a calm sain person.. hahah I WANT EVERYONE TO KNOW HOW REDICULOUS AND EMBARRESING OF BUSINESS PEOPLE THEY ARE!!!

I am getting calls from Regional Adjustment Bureau, Inc and when I asked for their address I was given 7000 Goodleft Farms Parkway, Cordova, TN. 38016 and I did not get a phone number.

I am only one month behind on my auto loan with 5th 3rd Bank. I am so mad that I can't even see straight cause they would'nt let me skip a payment or even work with me before I got in the shape that I am in now. 5th 3rd Bank handed over my acount to Regional Adjustment Bureau, and they called me at work. My place of buissiness answeres the phone by saying the company name and then "this is Jane how may I help you today", and the nasty unproffesional lady with Regional Adjustment Bureau starts telling Jane about my financial problem. I was not even aware of what they were calling about till Jane "the lady that answere's the phone at my employment" came and told me that she informed them that they did not need to be telling her my buissness then they hung up on her. When I called them back they answered the phone by saying "hello". When I asked who I was talking to I was asked to hold. When the rude lady came back she started out by calling me by my name. I still didn't have a clue who I was talking to. When I finnaly got her to tell me she informed me that I was to make a payment in full or they would come and get my truck. I asked for some time to come up with some sort of thought and I was givven an hour or else. I also was not allowed to talk to a manager about how rude and unproffesionally I had been treated.

Nice to know I'm not alone! RAB has been sicked on me by Citi Financial Auto (also in TX) I got in a pickle on an auto loan...they refused to communicate with me because the vehicle I was in possession of...the loan was in my wife's name...we we seperated at the time, but I attempted to make payments, but they stalled me, then repossessed it. I'd hoped that would be the end of it, since they violated the loan agreement they should eat it...but no. These RAB pit bulls are now calling night and day...yep, neighbors too. I told them to shove it and am now filling out a complaint to the attorney general in this state...they seem to think they can help. Great info here! I'll include a link in my complaint!

The only way to stop this company is to file complaints. Know your rights! The people who are getting calls regarding the neighbors... They can ask your family and neighbors about the following: find out your address, your home phone number, and where you work. They can only call ONCE. If you tell them to stop calling you at work, they must. Send a C&D letter. The collector cannot discuss your finances with anyone but you or your spouse! WOW A lot of these collection agencies would be in serious trouble if people would file complaints!

I have just received another call from RAB after they have received a C&D letter. They have also continued to contact at least one of my neighbors about this BOGUS debt.

In March of this year I became a victim of Identity theft, someone got access to my paypal account and charged over $3,000. Luckily I was able to catch it quick enough to have paypal and CC company reverse the charges. I originally thought someone just got access to paypal acct but, one week later after checking my CR I found 6 credit cards that were opened up in my name. I contacted the credit card companies and credit bureaus about this and had a freeze placed on my CR until the situation was corrected.

When I received the 1st call fro RAB I tried to explain what had happened but, the rep. would not listen to anything I said so, I contacted the Bureaus and asked for a confirmation letter to be sent to RAB while I sent my C&D letter.

Continued....

I have still been receiving calls from RAB and I have been recording and documenting the calls. Even after I told them that they (RAB) had received and signed for my C&D letter they continue to call. I guess it is time to contact an attorney and have him/her deal with this company.

go to NACA.NET.you will find a consumer attorney that should work on contingency in your area.it is time to sue them and collect 1,000.00 for the illegal activities.

Hi Jim from vermont. citifinancial auto is calling my job to. how did you stop them.

Mary from mississippi

First of all they were billing me to the wrong adress, once they got a hold of me i was concerned about the bill because I had never received it, but this man was extremely unprofessional. I asked him to send me a bill right away once i received it to the correct adress I called them to ask some questions and he was so mean!!!
i was actually tying to send a payment in and he told me that i didnt want to pay and i was tsking my time. He was very rude i cannot bel;ieve there are people like this I am very mad and frustrated because i was trying to do the right thing and he completely ofended me.. I ask to all of those who have had a problem with this company to file an official complaint on them. So we ca get rid of those little bit#####!

I'm glad this site exists. This explained alot. And for the person on here that called us "trolls" you should know that in my situation, I was waiting for a payoff letter for final payment on a vehicle loan. I didn't get it so the bank turned it over to his bureau for collection. All I needed to know was the final payment and I told this collection agency I was contacting the bank and would take care of it. They continued to call me every 3 hours for...oh it's been 10 days now. I have mailed my payment and they just keep calling.
No one deserves to be treated like this from a collection company. It's my loss if I don't pay the bill becuz they will just come get the car...so why the harrassment? It's very uncalled for. I would love to know how to complain about this. I tried the BBB online and it wouldn't take the complaint.

PLEASE! I encourage everyone to look up the Fair Debt Collection Practices Act. Goodgle it! There are laws against harassing and abusive debt collection practices.

I meant, "google it."

No need for Google on this one. Here's the FDCPA, from the FTC website.

I have been getting calls from these creeps also. Back in 2004 my son and I got a truck from Nissan. He was the co-signer. My husband got hurt at work, we fell behind on our bills and the truck got repoed, My son is obviously upset with me. This woman-(B@@ch) named Jennifer from RAB calls me eveyday. She then turns around and calls my son the same day. I tried to make payment arrangements, when I told her that I could pay 100.00 a month she hollered at me and told me no they want 200.00 and will not take any less. I said well I guess you will have to do what ever then. Well she continued to call and they have harrassed my son so much to this point that he is so mad at me that he will not talk to me, well to get him and them off my back I told her that my husband was due a settlement from his wc and we will try to settle but not for what they want, she hollered at me and told me "Well I guess I will just call your son and tell him what you are trying to do.", I told her fine go ahead ya'll already have him to where he's not talking to me anyways. she got mad, but i am tired of being run over. I have not had a job in over 3 yrs. having to take care of my now disabled husband that had 5 back surgeries in 8 weeks.(not one time has she ever told me that this is an attempt to collect a debt), there's alot of things that i found out she was suppose to be doing that she hasnt been. Needless to say, I am going to get me a lawyer and fight this.

Evenin' Sandy -

Check the National Association of Consumer Advocates. You shouldn't have much trouble finding an attorney to help you out on this.

:mad:interested to know how someon determined theyuse alias' and was able to find the real names. My understading is using an alias is illegal, knowing alias' are used is imporatant and important to know it's verified

this firm has inundated our lines with calls for a past employee. we have chosen to turn this entire matter over to the legal department and will work through the Texas State Attorney Generals Office.
this firm denies any and all complicity with a Texas home office which is not true. Further, they harassed our employees without cause.

These people have no right to call neighbors, distant relatives, x husbands. How do they get confident information? Rude and dishonorable. Has to be against the law.

Complaints against Regional Adjustment Bureau (RAB Inc.) can be made to the Collector Complaint Hotline at (800) 379-0688. File just one complaint and you will typically never be bothered again. Find out more at www.careconnectusa.org.

They are calling my home two and three times a day. I do not have any unpaid debt. They will not stop calling.

I have a balance due from a student loan. I have kept track of every time I'v called. For the past two days the total comes to 17. Every time I call, I get the "menu" then it hangs up on me. I've never fought soooo darn hard to try to pay a bill.

These people...they had the nerve to call my job and claim they were from INS!

Jolly! Last I heard, Homeland Security wasn't too keen on impostors. I think a complaint to them is in order, along with complaints to the FTC and your state AG.

Calls repeatedly, 2-3 times per day. Yesterday they called every hour and hung up. Left a message at 8 last night not telling me they were a collection agency, just "Linda Halloway" telling me she had to hear from me RIGHT AWAY. Found out this morning they called and harassed my adoptive parents yesterday whom I haven't spoken to in 20 years. I go online and see their employees harassing people on complaints boards (screen shots and IP addresses, anyone?). These people are STUPID BEYOND ALL MEANS. AND CRIMINALS WHO DESERVE TO BE HELD ACCOUNTABLE. We have yet to receive a letter from these a-holes.

I will be filing a complaint with the my State Collection Agency Licensing Board, my State Attorney General's Office, the FTC and the BBB. Then I will be sending a certified return receipt requested cease and desist letter and then I will be filing an FDCPA lawsuit. I am done playing around with these dipshits. They're going down! I suggest any of you on this board receiving this type of harassment DO THE SAME.

Take digital pictures of your caller ID everytime they call, you'll have an ironclad record of their harassment.

Do not bother to pick up your phone, turn the ringer off. Eventually this forces them to leave an illegal voicemail that you can then use against them in court.

Send them a cease and desist letter certified return receipt requested. Follow up on it with a lawsuit if they fail to adhere to it. You can serve them through the mail yourself, just send it certified return receipt requested. Make sure to include evidence of mailing when you file with your local court.

Know your rights! Read up on the FDCPA and check your local state for laws governing collection agencies. www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf

You can file a complaint with the FTC here:
www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm

On the night on 2/19/2010 my phone rings at 8:45. So I answered. The speaker began to ask for me & she introduced herself to me. She proceeded to ask me if I was who I said I was because she didn't want to difuldge my personal info to an incorrect party. So then she said she is a debt collection agency by the name of Regional Adjustment Bureau. She asked me if I was prepared to make a one time settlement for more than $1600.00. I said no ma'am I am not. She asked me what was I able to pay monthly. I told her that I wasn't sure because I have to review my monthly finances. She became irate with me & started talking over me. She said there isn't anymore time & they weren't going to give me anymore time. I have had enough time & that is why Im in collections now!! She said they were going to begin futher actions against me!! I was trying to handle the call as professional as I possibly could. Then I asked her, "well are you going to talk over me or are you going to allow me to talk." She got pissed off & said she was not going to allow me to yell at her!! This agent or "customer service person or debt collector was doing all of the yelling. I never once raised my voice to her. Well, Ms. Sandra McNeil, Im sure that is an alias, I wasn't yelling at you, I was simply trying to get some questions answered as to how I could take care of this debt & what my options are. I am not about to play a cat & mouse game with Regional Adjustment Bureau. I understand that I owe money. However, that does not give anyone the right to call & yell, scream & be rude to people. Have you ever heard of attracting more flies with honey than vinegar? This woman was so NASTY TOO ME & IT WASN'T EVEN CALLED FOR. I only wanted her to answer a few questions for me. She never gave me a chance before she started over talking me, not being attentive & being unprofessional. Her behavior makes me question her up bringing & her on the job training. HER ATTITUDE WAS UNACCEPTABLE & HORRIBLE. And this is the representation that RAB has hired. AND THIS IS THE COLLECTION AGENCY THAT THE LENDERS HAVE HIRED!!! I wonder if they, RAB, close any collections at all. Representation like that make you want to say forget it. My credit is screwed anyway & they are not there to help!!

Unfortunately I answered the phone and this woman asked me if I was a relative of my mother (said her name) I said yes of course thinking something was wrong with my mom. Well, they keep calling me now, how do I get them to quit calling. The annoying thing is that they call really early and really late at night. I am saving the caller id and programming it DNA (Do Not Answer) but how many different lines could they call from?

i agree, these people are so demanding it's sick!! Obviously some of us who are having troubles financially, cant make these outrageous demands! I've been hounded by these people for a while. I have asked many times if we can arrange a payment plan and the lady/man on the other man rudely said "NO, WE NEED IT IN FULL OVER THE PHONE NOW!!" Really?? but yet they'd gladly take 100 bucks to hold this "offer"...yeah, that makes sense!! Im tired of them harrassng me but not being willing to work with me when i try to make something work....Some customer service they claim to have.

The only way to stop them is to either turn them over to your attorney or write them a certified letter telling them to stop calling you at home, at work, or your cell. Legally they have to stop. I would also send a letter regular mail as well. If you receive the certified one back do not open it. It will be proof you sent a letter if they continue to harass you. They are calling me to...I have an attorney for my bankruptcy....

What about the Memphis division? I have been contacted by Leslie Fox and her "supervisor". I asked them to stop calling my work and they continue to do so.

I also tell them I could pay inMay yet they keep calling saying they're marking it as a "refusal to pay".

Quote:

I sued Transworld collections for doing the same thing. I toldthem ove and over to stop but they insisted on being crazy. The compnay I used is Collection stoppers. they will do all thhey do not charge you up front and the most you will get is $1,000 but

I sued Transworld collections for doing the same thing. I toldthem ove and over to stop but they insisted on being crazy. The compnay I used is Collection stoppers. they will do all thhey do not charge you up front and the most you will get is $1,000 but they