Valentine and Kebartas Collecting for Dell

I have a debt with Dell now being collected by Valentine and Kebartas. I lost my job and fell behind in my payments, so I was calling Dell about every 2 months and setting up auto payments, 2 payments at a time, but this was never enough to catch up the past due amount. So, now they have sent it to Valentine and Kebartas to collect.

I was wondering if anyone has any experience with V&K as far as payment plans they will accept, or not accept. I really just want to pay my debt. I'm back to work now full-time and working hard to get back on track. All my other debts are in a DMP with Credability (CCCS), but V&K has not accepted a payment plan from Credability as of yet, although a payment was just sent to V&K from my DMP. It's strange, they're not ringing the phone off the hook like I would expect.

Any insight into what V&K is like to deal with would be appreciated. Wondering if I should brace myself to be sued.

Thanks so much for your help!