There is never an excuse for
rudeness or harrasement. I was divorced a few years ago and had to amke
some choices...things like feeding my kidds and paying the ortgage or
paying a credit card debt. Can you guess which won out? I had dealings
with a few collection agencies at that time and only once was I treated
like a human being and not degraded. The gentleman was wonderful and we
were able to make a payment arrangement. He is the ONLY one that was not
rude and abusive.
I now have a Cingular debt in collection with BCR. I diputed this debt
with Cingular from the beginning and sent them a letter. ( Keep in mind,
I was a AT&T/ Cingular customer for 4-5 years). They turned it over
to this BCR. These people are rude and threatening and they call 5-6
times a day, sometimes 5 minutes apart. The times I have spoken to them,
I have been degraded and yelled at and have had a hard time getting a
word in edgewise. I refuse to speak to them anymore. Last night, the man
I spoke with threatened me and said they had looked at my job and bank
accounts and when I asked what they found he said he wasn't giving me
any legal advice. He then hung up on me! Even if I felt I owed this
debt, I would not work with these people. They are terrible.
I am sending them a letter to cease calling me because in my state once
I have done that they cannot call me again. Please understand, I am a
single mom with a full time job and a college degree. I am not stupid
and I am not some worthless druggie that runs up debts never planning on
paying them. I will not be degraded, harrased or
threatened.
Sub: #111 posted on Wed, 10/25/2006 - 09:50
Unregistered
I would like to share my
recent experience with BCR. I have to ask,do all the employees have to
pass a training course on how to be a mean,nasty fart eater? I had a
over look on a cellphone bill of @ $80. It went to BCR for collections.
BCR called my home on 10-19.The person on the phone asked me to pay a
lesser ammount than I owed that day over the phone by credit card or
check by phone( not a safe idea people, DON'T GIVE ANY INFO LIKE THAT TO
ANYONE OVER THE PHONE). I told them to send me a statement and I would
send them a check.They mailed me the letter on 10-20,I recived it on
10-23 and mailed a payment on 10-24. On 10-26 I got a phone call at MY
JOB and At my house.They were rude to my superviser at work,rude to me
at work and rude to me at home when I called them back. I was also rude
because one These a** f**kers called my job and 2 I mailed them money 2
days agothat proubly wasn't even recived yet. To say the least I called
the cell phone company and told them that BCR had attitude proublems and
they need to deal with another company who is more professional. I have
family members who do Credit and Collections work for banks. Collecters
CAN NOT CALL YOUR JOB IF YOU NOTIFY THEM IN WRITING TO NOT DO SUCH. BCR
the letter has been mailed.Stupid monkey ball biters. Bite on that one.
I have half a mind to stop payment on the check I sent them and eat the
$80 on my credit. Like it will hurt my score. I have ecellent credit so
F**K BCR.Didn't you hear that you catch more flies with honey? They
obviously know I have a job they called me there.Stupid ******** BCR
employees. PS IT'S NOT JUST CINGULLAR WHO USES THEM. CONTACT THE PHONE
CO. AND LET THEM KNOW YOUR FEELINGS @ BCR.IF MORE PEOPLE B**CH THEY
WON"T USE THEM.
Sub: #112 posted on Thu, 10/26/2006 - 14:11
Unregistered
Hey Collection Manager. I
would like to start by saying Dee Dee Dee.You won't make any cash if
people don't pay up. So maybe it would pay to be nice once in a
while.And P.S If the people you r refering to didn't pay their bills
then they wouldn't be on a computer on the internet would they.
[color=Red]****Adult term removed -
Jason[/color]
Sub: #113 posted on Thu, 10/26/2006 - 14:24
Unregistered
Hey BCR employees that keep
writing on this websight. Don't you have better things to do at work
than surf the net? How about threating more families? Maybe you can
start some new movement to have mucle men go to homes and bust legs for
ya all.
[color=Red]****Adult term removed -
Jason[/color]
Sub: #114 posted on Thu, 10/26/2006 - 14:37
Unregistered
Here's an interesting bit
about BCR: I get a random call in the evening from these guys....I pick
up and the line seems empty....basic telemarketers I figure.
I was bored so I googled the BCR 1888 number left on the caller ID and
found that there was a lot of fishy stuff about these guys. Also that
they are supposed debt collectors. I have never been late on any sort
of payment, so this alone made me interested enough to call them. They
have a generic msg which doesn't explain what the company is, and after
a few seconds I was transfered to a man who just answered "This is BCR,
how may I help you?" I simply asked "Hi, you guys called me...what
exactly IS your business? What do you do?"
There was about a 1 second pause where I could hear the guy breathing,
then he just hung up.
Sub: #115 posted on Thu, 10/26/2006 - 15:21
Unregistered
These BOZO's have an incorrect
phone number and refuse to quit calling my home and bothering us! Is
murder still illegal?
Sub: #116 posted on Fri, 10/27/2006 - 09:03
Unregistered
I too had an at&t wireless
phone. I was dealing w/ a creditor to whom I made an arrangement w/ to
pay the debt off. The next day BCR calls me...I explain to them I made a
deal w/ the previous collecter. I get a call 2 hours later, there was no
record of my phone call w/ the previous bcr rep. They are terrible will
not give you any info in the mail and I think get off calling you 10
times a day w/ no phone etiquette. If the bill were in some1 else's
hands I could and would pay it off... :twisted:
Sub: #117 posted on Sun, 10/29/2006 - 16:34
Unregistered
It is illeagle for a collecter
to call 10 times a day. Their not even allowed to call 10 times a week.A
collecter can call a max of 3 times a week.Also as I stated befor if you
notify a collection agency IN WRITING Not to contact you by phone JOB OR
HOME they can not call. The employees at BCR need to be trained on phone
manners and on collection laws.
Sub: #118 posted on Mon, 10/30/2006 - 12:18
Unregistered
Thank you for the person that
posted the website. I sent the BCR and email complaint which is under
the contact us section. I informed them that I was also going to report
them to the Federal Trade Commission (FTC) Bureau of Consumer
Protection. We have rights and harrassment is not
allowed.
Sub: #119 posted on Tue, 11/07/2006 - 05:59
Unregistered
I too got a call from BCR
regarding a Cingular account. I have a Cingular account that I've had
for years and continue to pay in a timely manner. I asked what number
they were referring to, and they wouldn't tell me. I asked to speak with
a supervisor and they refused. I called Cingular and they told me they
had no record of any problems with my account. So please, you people who
claim that this company is honest, just lay off. This kind of pointless
harassment is frightning.
I now have a Cingular debt in collection with BCR. I diputed this debt with Cingular from the beginning and sent them a letter. ( Keep in mind, I was a AT&T/ Cingular customer for 4-5 years). They turned it over to this BCR. These people are rude and threatening and they call 5-6 times a day, sometimes 5 minutes apart. The times I have spoken to them, I have been degraded and yelled at and have had a hard time getting a word in edgewise. I refuse to speak to them anymore. Last night, the man I spoke with threatened me and said they had looked at my job and bank accounts and when I asked what they found he said he wasn't giving me any legal advice. He then hung up on me! Even if I felt I owed this debt, I would not work with these people. They are terrible.
I am sending them a letter to cease calling me because in my state once I have done that they cannot call me again. Please understand, I am a single mom with a full time job and a college degree. I am not stupid and I am not some worthless druggie that runs up debts never planning on paying them. I will not be degraded, harrased or threatened.
Sub: #111 posted on Wed, 10/25/2006 - 09:50
Sub: #112 posted on Thu, 10/26/2006 - 14:11
[color=Red]****Adult term removed - Jason[/color]
Sub: #113 posted on Thu, 10/26/2006 - 14:24
[color=Red]****Adult term removed - Jason[/color]
Sub: #114 posted on Thu, 10/26/2006 - 14:37
I was bored so I googled the BCR 1888 number left on the caller ID and found that there was a lot of fishy stuff about these guys. Also that they are supposed debt collectors. I have never been late on any sort of payment, so this alone made me interested enough to call them. They have a generic msg which doesn't explain what the company is, and after a few seconds I was transfered to a man who just answered "This is BCR, how may I help you?" I simply asked "Hi, you guys called me...what exactly IS your business? What do you do?"
There was about a 1 second pause where I could hear the guy breathing, then he just hung up.
Sub: #115 posted on Thu, 10/26/2006 - 15:21
Sub: #116 posted on Fri, 10/27/2006 - 09:03
Sub: #117 posted on Sun, 10/29/2006 - 16:34
Sub: #118 posted on Mon, 10/30/2006 - 12:18
Sub: #119 posted on Tue, 11/07/2006 - 05:59
Sub: #120 posted on Mon, 11/13/2006 - 16:56