PLEASE STOP CALLING MY HOME.I do not respond to rude und unprofessional people.

I have just had enough with this company "BCR". They keep calling for someone other than myself. I used to be a collector- a great one at that- and I cannot believe their tactics. Despite the fact that I have advised that I have recorded conversations not to call my number anymore, because I am not the person they want, they continue to call me. Sometimes 2 times a day. I spoke with Sandra Adams Ext.5159 suppost to be a supervisor there, and she gave me a physical address of 7575 corporate way, Eden Prairie, MN 55344. If anyone has a valid case that would like to bring to an attorney's attention, please email me at BCRComplaints(at)yahoo.com. I am really sick of these people harrassing me when it is not even my account they are calling on, and having asked multiple times to stop, they do not. I get hung up on when I ASK THEM a question, and I have had enough. The company I worked for got sued by the state of California for breaking the fdcpa rules, and it costed us dearly and most accounts were credited due to the law being broken. Now, this company is breaking the law-from what I am experiencing and reading. Also, they gave me the address of the person they were trying to contact....that breaks the law right there. I wonder if I were to go to that home and ask them for their phone number, what would they say.

BCR treats peeps the way they do because they can. The only way to get them to stop is to fight back using the legal channels. With the number of erroneous accounts they attempt to collect; they can not be bringing in much revenue. Perhaps when they start shelling out thousands of $$ in fines, they'll stop harassing peeps.

[quote]Statutes governing collection agencies and debt collectors
332.33 Licenses. Subdivision 1. Requirement. Except as otherwise provided in this chapter, no person shall conduct within this state a collection agency or engage within this state in the business of collecting claims for others as defined in sections 332.31 to 332.45, without having first applied for and obtained a collection agency license. A person acting under the authority of a collection agency, as a collector, must first obtain a Minnesota collector license. A licensed collector may use one additional assumed name only if the assumed name is registered with and approved by the commissioner.

332.31, Subd. 3. Collection agency. "Collection agency" means and includes any person engaged in the business of collection for others any account, bill or other indebtedness except as hereinafter provided. It includes persons who furnish collection systems carrying a name which simulates the name of a collection agency and who supply forms or form letters to be used by the creditor, even though such forms direct the debtor to make payments directly to the creditor rather than to such fictitious agency.
Subd. 6. Collector. "Collector" is a person acting under the authority of a collection agency under subdivision 3, and on its behalf in the business of collection for others an account, bill, or other indebtedness except as otherwise provided in this chapter.
Subd. 7. Exempt out-of-state collection agency. "Exempt out-of-state collection agency" means a collection agency that has no physical presence in this state, that is engaged in the business of collecting claims on behalf of creditors that have no physical presence in this state, and that only conducts business within this state by means of interstate communications including telephone, mail, and facsimile transmission.

332.32 Exclusions. The term "collection agency" shall not include persons whose collection activities are confined to and are directly related to the operation of a business other than that of a collection agency such as, but not limited to banks when collecting accounts owed to the banks and when the bank will sustain any loss arising from uncollectible accounts, abstract companies doing an escrow business, real estate brokers, public officers, persons acting under order of a court, lawyers, trust companies, insurance companies, credit unions, savings associations, loan or finance companies unless they are engaged in asserting, enforcing or prosecuting unsecured claims which have been purchased from any person, firm, or association when there is recourse to the seller for all or part of the claim if the claim is not collected.

[/quote]


Printable Content

http://www.state.mn.us/portal/mn/jsp/content.do?id=-536881352&subchannel=-536881391&contentid=536884923&contenttype=EDITORIAL&programid=536884492&sp2=y&agency=Commerce

Here is the letter I sent if anyone wants to use it:

Quote:

well i am a bill collector and i hate it so i will tell ya the truth about it.well because of recent laws put out by the fdcpa they can do the letter of validation believe it or not it sucks but law allows it.and about the no singular logo on the bill. they wont have it because cingular sold the debt to BCR for pennies on the dollar.BCR figures they can collect the debt and make money off you..so if you really do owe the debt and want the calls to stop then mail them and offer check and write a letter along with it stating that if they cash this check then you debt is settled and they will take this off of your credit report with all three credit reports.MAKE SUE YOU COPY THE LETTER AND THE CHECK.so if they do cash it and dont do what you stipulated in the letter than you have a lawsuite and you will get your money back and more!!they will always ask for the balance in full "BIF" tell them no and tell them what you are paying them!! if they say no then say that it will be charged off in 7 years and they will get that or nothing because they probly cannot garnish you because it is not a federal debt.so basiccaly you have it your way they make it sound like its their way or the highway..but if they do somehow say that they are going to garnish you send them a $5 dollar payment and they cannot garnish you for at least 30 days from that payment.so just send them a money order about every 25 days to allow time for it to get there and process.basiccaly thats the jist of it but if you have any ?s e-mail me at email address removed as per forum rules - Mike or a better way would to be to look me up on myspace.com my display is crosson it never changes and i live in new york..hope i was helpfull and good luck with everything..but be aware there are some nice collectors out there that really do want to help people so dont jump to conclusions..i have been one for 6 months and i have helped a lot of people in hard times and i love the satisfaction of helping someone in a time of need..just start out with a kind but stern attitude and get a feel for what kind of a person they are.. and if they are

**** then make there day miserable and give them a hard time..cuz belive me they do get mad too and most times they deserve what they get..

[color=Red]****Adult term removed - Jason[/color]

I had the same problem as others, they were calling for another person that I had never met. I ask them to stop, sent a certified "cease & desist" and they kept calling. I then filed a complaint with the Better Bueiness Bureau and the FDC and also with my State's Attorney General. They apparently quit calling after the Better Business Bureau contacted them, but the last call they made I told the "mexican sounding" woman to keep calling, I had been advised that you can file for $1000 for each contact they make after they have been advised to stop!!! I also blew a police whistle in their ear for a time, then they would turn down their volume to where you could barely hear them!!!

collection agencies are scams. Two are trying to collect from me from the same bill which I already paid. It's a hospital bill. The hospital sent me a bill in the mail, which I paid and they processed. Now two collection agencies, BCR and PMR are trying to get me to pay it as well. Plus they try to pressure me by adding interest. Don't give in guys. If you paid the original creditor forget these scam artists.

Mr Collection Manager.(yr) I would like you to go and read the message you posted.

Now do you understand why people have such a hard time with your phone calls? And you are the manager!

Mr Collection Manager.(yr) I would like you to go and read the message you posted.

Now do you understand why people have such a hard time with your phone calls? And you are the manager!

HELP!!!! I am getting phone calls from BCR! starting at 7am and continuing untill 11pm. Same indian accent people . This was originally a cingular bill that had been paid a year ago and started to recieve these calls from BCR a month ago! I do not even have a clue how to dispute it with the cingular info. Regardless , we told BCR to send us the information for payment and we would pay them at least $50 a month. They have continued to harass us 24hours!

I just got off the phone with the "superviser" who will not tell me the owners name. When asked he said they were out of Minnesota . he said I could go to Bureau of collections.com but nothing is there but a p.o. Box out of California!

SOOOO FRUSTRATED and really beginning to be distraught with this situation.
Please help anyone!!!

HELP!!!! I am getting phone calls from BCR! starting at 7am and continuing untill 11pm. Same indian accent people . This was originally a cingular bill that had been paid a year ago and started to recieve these calls from BCR a month ago! I do not even have a clue how to dispute it with the cingular info. Regardless , we told BCR to send us the information for payment and we would pay them at least $50 a month. They have continued to harass us 24hours!

I just got off the phone with the "superviser" who will not tell me the owners name. When asked he said they were out of Minnesota . he said I could go to Bureau of collections.com but nothing is there but a p.o. Box out of California!

SOOOO FRUSTRATED and really beginning to be distraught with this situation.
Please help anyone!!!

I think they are violating fair debt collection act here. #1 They are calling past the alloted times that creditors are allowed to call apersons house. I believe the time thay are allowed to call is between 9 a.m.-9p.m. the is a website on this. just type Fair debt collection act in your search engine and it will come up. I would not send any payment to these people until you get some solid verification, especially if you already paid the debt.

:laugh

pigs eat rice :roll:

Here are their full names get their home phone and start calling them back at 3 am in the morning tell them who you are and to stop calling you, it want take long for them to stop , that's what i did and it worked.

Bureau of Collection Recovery (BCR), a leading provider of solutions in the ARM arena, today announced that Mark Neill and Marty Sarim have been promoted to the position of Chief Operations Officer effective immediately.

Blake Rice, CEO of BCR commented, "The titles are being given in recognition for their excellent performance with our clients. Mark and Marty have been the driving force behind our accomplishments and growth this past year and deserve to be recognized. Together they will lead the company to new levels of customer and client satisfaction."

Mark Neill and Marty Sarim collectively have 25 years experience in the collection industry.

About Bureau of Collection Recovery, Inc

Bureau of Collection Recovery Inc. is a leading provider of solutions in the ARM arena utilizing technologically advanced solutions, which include UniversalSystems, to lead the market in performance and client services. BCR, an independently owned company, was incorporated in 1986 and is headquartered in Minneapolis, MN. w w w.Bureauofcollection.co m

Bureau of Collection Recovery Inc.
7575 Corporate Way
Eden Prairie, MN 55344
1-800-831-7311
1-952-259-1152
1-952-259-1169

w w w.bureauofcollection.co m

Mark Neill CEO mneill at bureauofcollection.co m
Marty Sarim COO msarim at bureauofcollection.co m
Ron Roonzani VP Business Development rroonzani at bureauofcollection.co m
Shauna Rice VP Business Development srice at bureauofcollection.co m

Also:
comments at bureauofcollection.co m
jeinertson at bureauofcollection.co m
cmcclurg at bureauofcollection.co m
bmcnichols at bureauofcollection.co m

Also call from 1-202-607-2731, 1-202-607-2732, 1-202-607-2756, 1-202-607-2806, 1-888-714-2338, 1-886-364-9836, and 1-888-276-8209

It looks like they have all of the 202-607-27XX, 202-607-28XX and 952-259-11XX numbers.

Also they sell a predictive dialer system so other people can make these wonderful phone calls: universalsystems.ne t

My Mom has had her cell phone for less then a year now and these BCR people continue to harass by calling every hour on the hour no matter what you tell them. I got fed up and spoke to several people myself today. One, I couldn't even understand to well, but was polite. Not less then 20 minutes after I hung up, they call back.. My G*d, Spoke to her and she was quick to apologize but hung up on me. I called back again and spoke to "TOM" ext. 2658 (202) 607-2744, he was so d**m rude.... I feel hopeless. My Mother shouldn't have to change her phone # everytime a nut job calls her. I feel bad for her. I will however write to them as someone stated above and we'll see how that goes... Good luck to all who have to deal with these people - BCR 7575 Corporate Way, Eden Prairie, MN 55344-2022. Fax (952)259-1191,(800)831-7311

Contact the FTC an file a complaint 1-877-FTC-help.

I receive phone calls from this BCR and they call everyday. They are trying to reach someone who had my cell phone number. These people are rude. Wish I knew who to report them to.

I too get the phone calls of a lady confirming who I am, and then some man gets on the line and never identifies himself. I know the debt is legit because I know I owe cingular wireless some money. BCR shows up on my credit report however for MUCH less than what they tell me over the phone. After reading all the other posts, I belive this "company" to be a hoax as well. The "manager" of BCR may seem to think this is a place for debtors to vent, but what he does not realize is that this is a place for debtors to think twice before paying them what they "say" someone owes.

they have a website: bureauofcollection com but the only way I knew my account number was from the credit report.

[font=Arial][/font][color=Red][/color][size=3][/size] I too kept getting phone calls from them for several months, for someone that I did not know. I called them several times, telling them that I did not know the person that they were calling for. I also asked them several times to take my number out of their system. Finally, they did. But I hired an attorney and we are in the process of going to court in October. :D :D :D

Call the ftc (federal trade commission) they will open a case file and help you. Ask you to notify by registered mail to not call anymore, the BCR can then call one more time and must cease and dissest..good luck

Send a registered letter to BCR at po box 9001 Minnetonka Mn 55345.....tell them to quit calling and state your phone no. According to the ftc they can then call one more time and must cease and dissist..after that they(BCR) may initiate legal action..but MUST STOP HARRASSING YOU. Usually they will drop it because if it was large enough it would be in court. Keep a record and log of all calls..no good Judge will side with them and besides they won't send a lawyer to your county or parish for these small bills which you don't owe..good luck

I am very disturbed by the practices of BCR. I am also getting numerous phone calls for debt that is not even mine! The phone numbers that come up on our phone through caller ID are bogus numbers (area code 202). I have told them each time they call that the debt belonged to my niece that used to live with us. They obviously do not believe us because they keep on calling and then hang up when we try to tell them that she no longer lives here. I have filed a complaint with the Federal Trade Commission (FTC), and I encourage all other victims to do the same.

A bill collector by the name April Foster calls me daily and keeps harrassing me by swearing words and using profanity,sometimes threatening me to disclose the debt to my neighbour and relatives if i dont pay it up by october 2008.I need a lawyer to file a case against this bill collector call April Foster from Bureau of collection Recovery.

File a complaint with the FTC and your Attorney General's office!

BCR really taken my life to hell with disruptive calls,harrassing me day in and day out.I have come out a step to seek help from this uneduacated people who keep calling me for something that i dont owe.I spoke to the so called Indian manager he named himself Hanky Panky Sing,then after confirming he id himself as Manager Hermendar Sing who cant speak English at all,cant understand what he speaks....damn need help plzzzzz.

Does anybody have the contact info for BCR? Thanks.

I too, am being harrassed by BCR, for a bill I owe to AT&T. This morning, after explaining to this "gentleman" why I can't pay at this time: (I'm unemployed, my benefits have just ran out, and my husband is lucky to work two weeks in a row), he had the AUDACITY to ask me "why I don't go out and get a job?" I then told him I would if there were any jobs to be had up here in Northern Indiana, I WOULD BE WORKING. I then stated if they'd do something about the illegals in my state, I might be able to get a job, and then he hung up on me. I then called their Minneapolis office to complain, and the woman I spoke to also hung up on me. This is a piss poor way of treating people, especially with jobs being so scarce. I would LOVE to be able to pay ALL OF MY BILLS, on time, but the way things are now, I'm lucky to pay ANYTHING. I'm starting to get really stressed about the whole situation, but I need to know who to complain to about it. My blood pressure is way up, more than it should be, and I'm afraid of having a stroke because of this harrassment every day.

I have the same problem with T-mobile, I paid all my bills on time yet they send me to BCR stating I owe $28.50, when I actually have a credit in that amount. The people at T-mobile are extremely rude as well as the representatives at BCR. I am the consumer so, suing both entities will solve things.

LOL this is soooo funny reading all this stuff about BCR. I collected for them for about 4 months. This was about all I could handle.
Here is how one of their ways work to get people on the phone. they have a seperate call center filled with indian and somalian people. They make calls all day long, andd when you answer and confirm that you are who they are looking for, you get transferred to a bill collector.
As for when a bill collector can call???? 8am-9pm your local time.

BCR has been calling my number 4-5 times per day seeking someone who doesn't live here. After numerous attempts to try and tell them that the person that they seek doesn't reside at this number and being cursed at by the person calling, I've filed a complaint with the FTC about this company. Next stop is a lawyer and a lawsuit.

1. If you recive a letter at your address but is not addressed to you don't open it. The postal service has laws against opening someone elses mail. Just return it to the post office as a bad address.
2. Federal laws says a collection agency has to give you 30 days from when they recive the account to dispute it. They have to follow federal law.
3. Yes huge companies do have small companies like this collect on accounts that are usually 6 months or more overdue. They usually do not purchase the debt and it really does belong to the company listed and yes you can call them and confiem the collection agancy
is handling the account.
4. Federal laws prevent them from talking about an account with anybody other then the person who's social security number appears on the account. So if you call and say it's not you and then wonder why they won't talk to you about it that is why.
5. Don't complain when a collector calls for a son or daughter at your home because it is your child still giving out your info with the intent to commmit fraud. Give them your childrens number and let them handle it.
6. If you call and yell at someone who works for a collection agency they have a legal right to terminate the call. The gold en rule applies. Treat others as you would like to be treated.
6. If a collection agency calls you for someone who you don't know and doesnt live there politely take the time to explain it is a wrong number. Write down when they called and if they call again explain this is the 2nd time telling them the wrong nmuber. If they call again get a lawyer and sue them for haressment.
7. Some nice people usually work for a collection agency so call back a couple of times till you reach someone knowledgeable and nice iy your having issues with someone.
8. Collection agencies have multiple numbers because each of their cleints are assigned a different number.

Dear [Too] Legit [to Quit] company [shill],

DISCLAIMER: The following is my personal opinion. When I say "you" whilst mentioning a collector, I mean the type of people that this Community exists to fight, not necessarily you personally.

Point by point response:

1. Non sequitor. People are talking about harassing PHONE CALLS.
2. Yes, they do. But in actual day-to-day practice, they often DO NOT, emboldened by the fact that so few people take them to task and sue them for statutory damages.
3. Correct. I consider this to be the equal to an urban legend. I cannot understand why so many people assume because an outside agency is collecting on a debt, it must therefor be sold to them. However, instead of showing unfounded contempt for your fellow human beings, you should get down on your knees and be thankful that the education system has failed the present generation, because that is the only way you can get away with your primitive and blatantly illegal tactics for even a moment - at least until an educated and empowered debtor smacks you around like the mangy rabid cur you act like whilst engaging in such acts of savagery.
4. Indeed. BUT YET THEY **DO**. That's why we are here. Please point out to me evidence that many people claim that collectors call the wrong person but yet the wrongly ID'd person insists on knowing the details. From what I've heard, they want you to go away and STOP CALLING THEM!
5. Correct on the surface. If only reality worked so simplistically, but the fact is that creditors often harass relatives, etc. You can only call a 3rd party to get present contact info of the debtor. If you know the debtor's current contact info, then there are other legal remedies you have available to you, including filing a lawsuit against the alleged debtor. However, you do not have the right to harass relatives by calling them numerous times a day. Period. Section 804 of the FDCPA [15 USC 1692b(3)] states that you are to "not communicate with any such person more than once unless requested to do so by such person or unless the debt collector reasonably believes that the earlier response of such person is erroneous or incomplete and that such person now has correct or complete location information". PLUS, if you are going to try to be a Big Boy and spout out such completely unfounded criminal allegations such as Fraud (amounting to slander) then you'd best back it up by PRESSING CHARGES. (Which you can't because this is absolute NONSENSE.)
6 (a). WOW! HAHAHAHA!! So the "golden rule" rule applies when *you* want it to, but it doesn't apply the other way around? Come on, man! Wake up and smell the coffee! If a debtor can't pay the original creditor, what makes you think they can pay you? This seems to me to be such a basic point that a child can understand it, but collectors still act like 3rd grade bullies demanding full payment or nothing. What is wrong with you?
6 (b). Easier said than done. Filing a lawsuit for something so lightweight is a waste of money and the court's time, not to mention extremely annoying to the wronged party. Why does one have to run ragged trying to defend themselves against an idiot who is too brain dead to understand "THIS PERSON DOES NOT LIVE HERE!"?! Ok. Most people say "you have the wrong number" and hang up. If the person just hangs up on you, doesn't respond to your voicemails, doesn't pick up the phone, etc., please tell me what is solved by calling them 20+ times a day? If they refuse to speak with you, and they do not dispute the debt, then *you* go get an attorney and sue them as is your legal right. Otherwise, push off! YOU HAVE LEGAL REMEDIES, there is *ABSOLUTELY NO* reason to resort to blatantly ILLEGAL tactics like a spoiled brat. MOVE ON.
7. Non sequitor. PEOPLE AREN'T COMPLAINING ABOUT THE NICE ONES!! Please use the last two brain cells you have for just a moment. Collections is a HUGE multi-billion dollar industry! How many of them are frantic and searching for a defense against such illegal tactics that they come to boards like this? A VERY SMALL percentage. If you act like a stalker, expect to get treated like one! If you act like a human, expect to get treated like one! You record all conversations. If the debtor is being rude and unreasonable, then you have evidence against them in a court of law. Sue them. If you can't sue them, then BACK OFF!
8. If the account number has changed, it is well within the rights of the alleged debtor to request that you explain the reason for it, capish? "Because I said so" is NOT a valid reason.

To any debtor or alleged debtor reading this far, if someone calls you screaming and yelling about sending you to jail if you don't give them money *now*, or berating you, or harassing you - then they are acting like an ILLEGAL SCAM and should be treated like a scam, with properly filed complaints and if they provide an address, a Cease & Desist letter. If they cannot act like a CIVILIZED HUMAN BEING, then do not engage with them any further.


And to dallas0501,

Such racism & xenophobia is beneath human dignity and is not tolerable. Who cares if they're from Mars and they have a big mole on their nose? Why sink to such a low moral morass, does it make you feel better than they somehow? Someone with a lack of respect for human boundaries and society is someone with a lack of respect. Period. It doesn't matter what "nationality" they are (nations are only contrived concepts anyway) and to point such out only proves you to be an unenlightened boar. Grow up.

Oh, and one more point to any collectors. People in debt are stressed out. If you can't handle the heat of them yelling at you and hanging up on you, then get out of the kitchen! The same goes for a waiter/waitress. I don't care how many customers treat you rudely, if I order a cup of coffee, I expect a cup of coffee, not your attitude. If you don't like it, GET ANOTHER JOB!!!!

Somebody is going to hate me for posting this but I think they deserve it, the only thing they have to do to stay out of trouble is comply with the laws, I don't think that is asking too much.

There is two ways to retaliate when this people start to mess with you.

First, use the Fair Debt Collection Practices Act.

Write them a certified letter under FDCPA 805(c) asking them to cease and desist of all communications with you. Save the letter and the USPS receipt, the green card you'll get on the mail signed by somebody at the company.

Get an answer machine and a tape recorder. On some two party states recordings are not admissible in court but if they leave a message in your answer machine it will be admissible. After receiving this letter they are allow to call you only one more time

Wait.... It may take months but chances are they will star calling again if they do take the answer machine recording, the letter and USP proof and sue them in small claims or district court, you'll get $1000 per call and the best part they won't touch you again.

The second way... If they are reporting some crap on your credit report.

1- Dispute the account with the credit bureaus, chances are they will verify and you'll get a letter from the bureau saying that the accounts stays as it is or it's been updated, save that

2- Send a request for investigation under FCRA ?? 1681s-2(b) / [623(b) to BCR, dispute everything listed by them in your report and ask them to send you copies of everything they have, contract, statements, assignment or proof of ownership... The letter must be certified. Do not dispute or request verification under the FDCPA as many websites and template dispute letters recommend.

3- wait 30 days, they will either ignore the request or send you some bull about what constitute verification/validation of a debt under the FDCPA, they may also name some FTC opinions or even some case law.
If they answer it may be with copies of all documents requested (Not a chance) or more likely will be with the only intention of getting you confused, but you didn't use the FDCPA, remember? Collectors usually have no idea of the FCRA requirements. If they don't send you the papers send a complaint to the BBB. I wouldn't complaint to the attorney general, the AG sues collectors so they will try harder to solve it, in the other hand the BBB only keeps a report on the company, they may feel that is OK to ignore it.

4- if they ignore the BBB or the complaint is not solved at your satisfaction (They send you all docs or delete the account) gather all paperwork and file suit in small claims under FCRA?? 1681s-2(b)
Most suits under FCRA fail because the plaintiff fails to prove willingness or negligence, you will have a private right of action under 1681s-2(b) only if you can prove in court that they willfully or due to negligence violated the statute, good faith mistakes doesn't allow private citizens to sue only the FTC can do that.
If you follow this steps you'll be able to prove in court the even thought you gave them every opportunity to comply with the law they choose to have it in their way.

Your statutory damages are $1000 per violation


Hope this helps


Carl.-

Jesus! I'm so sorry for the multiple posts, I don't know what happened and I can't find a way to delete them, I guess a moderator will have to do that, my apologies.

Carl.-

I have been receiving call from BCR for the past week. However, I have not received any letter or documents from them. They just claim that they are trying to collect on behalf of ATT. I do not even have and never had ATT service. My service has been with Verizon as long as I remeber. Is that a scam? What to do?

Have you actually talked with them? Go ahead and verify your address (but DO NOT tell them if they don't already have it) and wait for the legally required dunning letter which will have dispute info on it. Offer them NO info except to tell them that you will be waiting for the letter.

When you receive it, send them a Cease & Desist letter, Certified Mail, Return Receipt Requested. If they call you again, sue them for the FDCPA violation and collect your $1,000 plus possible court costs and attorney fees.

I have been receiving these calls for months. They usually call and hang up before I can even get the phone (how stupid). I called to make a $50 a month arrangement on a $400 bill. It wasn't good enough so now I will send far less because 8 months to pay a bill wasn't good. Now at what I'm willing to send will take around 18 months. They are rude and before giving me the address the man wanted to argue for 5 minutes. This company is far from deserving any awards and I applaud their aggressiveness but sometimes that's called over aggressive and then you don't get the results your looking for. Today for me was over aggressive and now I'll give what I want to. How about that. And the call from 510-295-xxxx numbers too. 8) 8)

They keep calling me since a former "friend" does indeed owe AT&T money. I gave them all of friend's info so they could collect (not snitching, dishonest people screw it up for everyone). They said why don't I pay the bill?!!!! Yeah right

You should file a complaint with the MN Dept. of Commerce, that is who they are Licensed through. They do need to follow the law, and the MDC is there to make sure they do.

The BCR employee is correct, you take it up with the people that hired them. They can also fire them. As far as putting it in writing you can kill two birds by filing a complaint with the FCC about robodialing and dead air calls, then mail a copy of the complaint to BCR. In my case they were calling daily about someone else's AT&T bill, and it didn't matter how many times I told them they had the wrong phone number, they kept calling. I called At&T and told them this company is harassing me about someone else's debt. They confirmed that my phone number had no outstanding debt, and have promised that their billing dept will contact BCR. You can also sue BCR, as it appears the federal court docket is full of pending lawsuits against this company and the calls being placed by foreign nationals in violation of US law. In my case it would be easier to sue At&T as it's apparently legal for pirate countries such as India to break our laws. Go after the company that hired BCR, and they will cease to exist when the cash stops flowing. If you simply notify BCR in writing, they will sell the deliquent account to the next collection agency, and next week a new company will be calling you with pretty much the same tactics. The FCC will levy a $1200 fine for each instance of abuse. What better way to boost our national budget, than fining these foreign devils out of business.

I am also being continuously harassed by this company. I had been making payments to ATT apparently not fast or enough the first call from this company advised me I needed to pay the full balance. My husband was laid off and we were barley making our mortgage. When I asked to speak to a supervisor I was advised that a payment every monthy would be fine. I have paid off 80% of the bill within 1 month of the first phone call and they are still calling daily harassing me!!! Its ridiculous!!! Some indian person comes on first, fails to identify themselve and then you get a rude collection agent. Makes me not want to pay at all.

one word to all who are posting, If we all act together, We can defeat the seemingly undefeatable companies like this one that harass us. Mean and nasty posts just add to ignorance of the situation. Contact each other in attempt to form a committee to file a complaint with the proper authorities. Dont get mad get smart! I will follow up to see if there are those who are willing to fight to recieve the respect they deserve! Thank You!

It seems if at least some parts of this company are legit. What I do not understand is why even those parts seem to refuse to follow basic laws. If a company is attempting to collect a debt from you they must, upon request, provide proof that the debt is valid and proof that they are legally authorized to collect the debt. Otherwise I could just call you up and say you owe someone money and then take a check over the phone to cash. If you randomly dialed numbers in the phone book and stated you were collecting for some big company like AT&T then you would probably find someone within a few calls that would really wonder if they actually had an outstanding debt with the company and be paranoid enough about their credit report to pay it quickly.

Provide me some proof, and I will pay up.

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Great information shared here... Today our local mobile notary business in Bellevue, Washington received a detailed, private voicemail from Carol Priest on our business line for an ex-employee asking for him by -- get this -- first AND last name! Tactics like these are extremely unprofessional, and from other comments I have read on this website and others, I would be very hesitant doing business with this company.

assign a silent ringtone:grin: I did that to all of the dirt bag collectors!

File complaint with FCC, FTC, antenrory geneal, etc. The FCC is online form is 1088 and the war dailing they are doing is a crime. plus it sounds like they are also viloting fair credit pratice law