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Is there an actual experian phone number live person
for Experian to speak with a live person??? Not the automated system ... I am having the most frustrating time!!

I get my credit report daily from truecredit ... there are 2 items ONLY on my experian report that are not mine. I have talked to the creditor listed and have letters dismissing me from reposibility for the items. I tried doing an online dispute with experian, they said I don't have a "report #" so I can't file a dispute unless I order a report through them. I tried to order one online said they cannot verify my identity, mailed in my identity, they mailed me back asking for the same info I just sent. So I mailed it again with a letter and all my dispute info and the letter they sent me ... again, the same generic letter. Tried to order online again, they can't verify my identity and won't let me dispute online because I don't have a report. Yet I have a report from truecredit, autofax and citifinancial BUT none with an experian credit report # ... SO I am just screwed. I called credit expert and after they verfied me on the phone they tried to walk me through online and when it did not verify me they could not explain why and sent me to another site where I would have to put my cc and pay which I won't do so they told me they can't help me or provide me with a better # for experian ... I am soooo frusterated!! I have proof these are not mine but experian won't even let me give it to them! This has been 2 months that this is effecting my credit! Is this even legal???




I am seriously considering writing to the Senate Finance Commitee about Experian's not having any personal customer services aside from the automated one--which gives no option for interfacing with a live person.

Experian, though, is quick with two other options: (1) Give us your money for a credit report and (2) hang up.

Now, Experian has the nerve to not subscribe to FICO scoring. Experian should be put out of commission.

Sub: #21 posted on Wed, 05/20/2009 - 07:24

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Is there a phone number where you can speak to someone, without a report #? I have an item to dispute, but it does not show up on the report got from them! It shows up on the report that was given to me by my mortgage broker.

Sub: #22 posted on Fri, 05/22/2009 - 08:39

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I HAVE A BANKRUPTCY THAT I FILED IN 2000. I HAVE HAD NO PROBLEMS GETTING A LOAN AFTER THE SEVETH YEAR. NOW ALL OF THE SUDDEN ONE OF THE BANKS PUT ON MY REPORT THAT I FILED BANKRUPTCT IN 2003, WITCH NOW LOOKS LIKE ONLY 6 YEARS OUT OF TH E BK. I FILED AN ON LINE DISPUTE AND EXPERIAN SENT IT BACK SAYING THAT IT WILL STAY ON MY FILE FOR SEVEN YEARS. THAT BANK FILED THE WRONG YEAR AND NOW I CAN'T GET IT OFF MY FILE BECAUSE I CAN'T GET A LIVE PERSON OR A GOOD MAILING ADDRESS TO SHOW PROOF THAT IT IS FALSE. EXPERIANS BOARD OF DIRECTORS OR WHO EVER SET THIS SYSTEM UP NEEDS TO FIRED. NO WONDER THE ECONOMY IS IN TROUBLE. HAVE OF US WOULD HAVE GOOD CREDIT IF WE COULD GET OUR PROVABLE DISPUTE TAKEN CARE OF.

Sub: #23 posted on Sat, 05/23/2009 - 10:35

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If you have the documentation to show the 2000 BK filing and EX will not correct, sue them for will non-compliance. Add the bank to the suit as well.

Sub: #24 posted on Sat, 05/23/2009 - 10:38

NASCAR_Devil NASCAR_Devil
Moderators Cum Industry Expert
(Posts: 4671 | Credits: )

have a freind ( Rod) has Parkinsons)..just applied for some little credit card from Target. Did not get instant credit... Tried getting info from Experian.....He thinks former girlfriend or sons ( may have used his ss number.. EXPERIAN WANTS $6 free credit report.... How can a company judge a person based on ironious info with our responding at no charge. he finally met me with a computer........ anyone out there that could help..... thanks Jeri . please help

Sub: #25 posted on Wed, 06/03/2009 - 03:33

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please contact with info at email address removed - Jason as we ( jeri/rod will more than likely not monitor this site... A Really big thank you ....J

Sub: #26 posted on Wed, 06/03/2009 - 03:37

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In the event that I'm forced to sue for violations of the FCRA, what are my options as far as retaining an attorney. I've contacted several lawyers in my state, Washington, and they never practice in this area of law. Moderators help please =D

Sub: #27 posted on Thu, 06/04/2009 - 11:52

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Have you tried www.naca.net ?

Sub: #28 posted on Thu, 06/04/2009 - 11:53

NASCAR_Devil NASCAR_Devil
Moderators Cum Industry Expert
(Posts: 4671 | Credits: )

I have been looking for the Experian Mailing Address for disputes and have come accross several different P.O. Boxes, so I called their office in Costa Mesa, CA (info provided on this page) and verified, and none of the ones I have found so far have actually been correct. For the record the dispute address is below:

Experian
P.O. Box 9701
Allen, TX 75013
888-397-3742

Sub: #29 posted on Mon, 06/08/2009 - 13:36

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I don't have a report number and i can't pass thru it..omg their service sucks but had a luck with equifax and Transunion.. they were really nice and helpful.

Sub: #30 posted on Fri, 06/19/2009 - 14:28

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