Skip to main content
index page

How can you dispute information with Experian?

Submitted by on Tue, 06/24/2008 - 18:30
Posts: 202330
Credits:
[Donate]

Is there an actual experian phone number live person
for Experian to speak with a live person??? Not the automated system ... I am having the most frustrating time!!

I get my credit report daily from truecredit ... there are 2 items ONLY on my experian report that are not mine. I have talked to the creditor listed and have letters dismissing me from reposibility for the items. I tried doing an online dispute with experian, they said I don't have a "report #" so I can't file a dispute unless I order a report through them. I tried to order one online said they cannot verify my identity, mailed in my identity, they mailed me back asking for the same info I just sent. So I mailed it again with a letter and all my dispute info and the letter they sent me ... again, the same generic letter. Tried to order online again, they can't verify my identity and won't let me dispute online because I don't have a report. Yet I have a report from truecredit, autofax and citifinancial BUT none with an experian credit report # ... SO I am just screwed. I called credit expert and after they verfied me on the phone they tried to walk me through online and when it did not verify me they could not explain why and sent me to another site where I would have to put my cc and pay which I won't do so they told me they can't help me or provide me with a better # for experian ... I am soooo frusterated!! I have proof these are not mine but experian won't even let me give it to them! This has been 2 months that this is effecting my credit! Is this even legal???


Jeez, if I want to hear/read this kind of language I can go to the corner bar.


Submitted by aubrey on Mon, 12/14/2009 - 05:46

aubrey

( Posts: 1203 | Credits: )


As part of a refinancing process, a credit report was generated that included data from Trans Union, Experian and others. Experian has me listed as having several alias and I have filed a dispute. Experian has emailed me the results of their investigation, however using the info they have given me I cannot access the report. (They have given me until tomorrow to do it). When I call them with the report number and provide my ss#, it says that there is no report that matches that number. I want these aliases off of my report. They are real people and probably have bad credit. Since I can't get ahold of a real person, I have no way of knowing what their investigation turned up and no way of getting aliases removed. Maybe I am being too sensitive about the aliases. I do not know where to go from here.


Submitted by on Mon, 12/21/2009 - 12:25

( Posts: 202330 | Credits: )


I just got a credit card application delayed for approval because Experian has my current address as being in California...I haven't lived at the current address since 1993! I have lived in Maryland for almost 10 years!!!

After reading everyone's post, I tried some of the numbers.

The number where I was able to get a live person (she was nice): (714) 830-7000.

She told me I needed to mail in a "Request to Update Address".

Experian
PO Box 9701
Allen, TX 75013

She told me to mail:
-a copy of my drivers license (proof that I am me)
-Proof of residency (Utility bill, bank statement, insurance paper).

She also told me to put my email address on the form. They may be able to email me confirmation. But otherwise, I should receive something in the mail stating that they received my request.

Good luck all!


Submitted by on Wed, 02/03/2010 - 10:21

( Posts: 202330 | Credits: )


I have been billed $14.95 on my credit card and this is crap.It is to be FREE and now since they put this on my card I have went over my limit and have to pay all this money. You cant talk to anyone just recordings. I am going to do something about this. I did talk to some person and she said that she wouldnt talk to me because I was on a speaker phone. I think that we are giving our SSN to someone over sees and the fraud will begin. I cant believe this but I am going to do something about it. I am not paying the money and that is it!!!!!!!!!!!!!!!


Submitted by on Mon, 02/15/2010 - 09:59

( Posts: 202330 | Credits: )


I opted to answer an add to get my credit score. My roommate also did at the same time. Long story short. One time charge 14.95. I could opt out at any time..... Ya, okay. it is absolutely impossible to get in touch with them to cancel the account.Oh ya, I could if I had some account # they want. I never received a hard copy and didn't know I'd need any number.Of course for a nominal fee I can get a hard copy. Are these people a bunch of crooks or am I missing something?


Submitted by on Wed, 03/31/2010 - 10:39

( Posts: 202330 | Credits: )


transunion is the only credit agency who offers prompt assistance in regards to your credit report. experian and equifax needs to do a better job...
its easy to have items placed on your credit but they are not so quick to remove it!!!!!:mad:


Submitted by on Mon, 12/13/2010 - 13:32

( Posts: 202330 | Credits: )


Is anyone else having problems reaching a live person today, January 3rd, 2011?

I wanted to dispute my credit report so I called the number Experian provided: (800) 493-1058. I followed all their prompts and went through the phone tree. At the end, there was a message that they would transfer me to an agent. However, the next message I received was that they were closed for the holidays.

But as far as I know, January 3rd isn't a holiday. I've called multiple times all day with no luck.

I've even tried to reach them at their California office at 714-830-7000, but that only directs me to a voicemail and another message indicating that an operator is not available.


Submitted by on Mon, 01/03/2011 - 13:10

( Posts: 202330 | Credits: )


you have to request a credit report at 18773228228 then they will send you a free credit report with there confirmation number ones a year for free


Submitted by on Tue, 06/07/2011 - 06:36

( Posts: 202330 | Credits: )


Experian has ticked me off so bad. I needed a corporate card for a trip I had to take and experian screwed up my SSN and name so I got denied and had to use my own credit for the trip and deal with expense reporting. It took me a day but I found a number that brings you directly to a person without needing a credit report number. 1.877.284.7942 I wish I could post this number all over google so everyone can actually talk to a representative. Experian has TERRIBLE service. Im so sorry for anyone that has to deal with this company.


Submitted by on Fri, 06/10/2011 - 09:16

( Posts: 202330 | Credits: )


Experian, Equifax and Transunion is a mafia.
The 3 accomplices of an entire disgusting financial system.
But your days are counted, thieves, sooner or later people will wake up and you will pay for your crimes.:D


Submitted by on Tue, 06/28/2011 - 13:59

( Posts: 202330 | Credits: )


Your frustration is shared by millions of people and they know that very well.
They don't want to hear from you, they don't want to help you or me, they hide like a thief hides after his wrondoing.


Submitted by on Tue, 06/28/2011 - 14:02

( Posts: 202330 | Credits: )


I would like to dispute philadelphia parking violation /a comcast 4861......


Submitted by on Wed, 06/27/2012 - 16:23

( Posts: 202330 | Credits: )


experian sucks you cant get a human to answer phone who pays these people how do you get credit cleared up. just call them and punch button 1,2,3 or 4 and then please go away.:confused:


Submitted by on Fri, 08/03/2012 - 11:09

( Posts: 202330 | Credits: )


I have some letters that show I have settled some of my accounts on my credit and would like to know how to remove them from my credit report.


Submitted by on Mon, 10/22/2012 - 15:38

( Posts: 202330 | Credits: )