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CSI Letter

Submitted by Vikas on Wed, 08/04/2004 - 12:09
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Client Services Inc. provides collections and receivables management services to clients nationwide.The company markets its services primarily to clients in the banking and credit card industries,and offers a range of receivables,recovery products,and services including pre-collections to debt purchasing and recovery consulting.The tech-savvy company has 17 year track record of succesful receivables recovery.


Submitted by on Sun, 02/06/2005 - 08:10

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My neighbor just called me at work to tell me they called we both laughed. This is so lame. A simple letter would have been fine.
I hope they call everyone in my neighborhood so we can have a block party on Saturday and I can collect money in a jar like savekaryn.com minus the website.


Submitted by on Mon, 05/09/2005 - 17:08

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"The tech-savvy company has 17 year track record of succesful receivables recovery."

You obtain your 'success' by harassing and humiliating your clients. You harassed my family, spouse numerous times and left messages upon messages that were not appropriate. If I ever meet the gentelmen that handled my account, I will gladly punch him in the face and walk away. This company is ruthless and disrespectful. I hope someday your account services reps are harrassed and be-littled like you made me feel about my $700.00 debt.


Submitted by deannabeason on Wed, 02/14/2007 - 19:41

deannabeason

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I recently received harassing phone calls from them. They contacted me at work repeatedly, went so far as to contact my mother and sister to harass them, they then (without my permission) divulged the entire content of my credit report to my mother, and continued to threaten to contact the Payroll department of my job and my supervisor as well.


Submitted by mvezza on Sun, 07/01/2007 - 05:19

mvezza

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They are one of the shadiest collection agencies in the industry. They always threaten to sue clients. First of all, they are not a law firm. Second, most of the time they are not in the same state as the client. They are not reputable nor do they have a proven 17 year track record of success.


Submitted by on Wed, 10/15/2008 - 14:37

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Not only are they shady, I here they use over the phone payments as a way of paying themselves and not your debts. I talked to Hal Wheeler, who sounded like he was uneducated and toothless. He was pushy, rude, disrespectful and laughed at me when I told him I didn't have $514.00 to give him over the phone right then and there! Watch out for these guys, they are way shady!


Submitted by on Fri, 10/24/2008 - 17:21

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I have received multiple messages from Client services, but have never spoken with them directly. My grandmother received calls. the first time it really worried my grandmother because they said they were looking for me and having been able to get ahold of me. my grandma thought it was one of my friends worried about me that maybe knew her name and looked her number up to check and see if she'd seen me. I was puzzled and told her I had no idea maybe they were looking for someone else with my name. It wasnt until she got another call recently and the person asked if I was there and asked for my number.grandma took their number and called me with it. I called the number and got a client service message. Is it legal for them to look up anyone in the same lastname in the phone book and call them because my grandmother has never even been listed as reference or emergency contact on any financial statement.


Submitted by on Thu, 12/04/2008 - 12:33

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I sued them and won. Sent them a cease and desist letter. Collector said I didn't pay my bill so they didn't have to do what I said. Bought a $60 tape recorder on ebay and put it on tape. Got around $1,000 (can't recall exactly) and then settled the debt with the next collector using their money!


Submitted by on Sat, 03/28/2009 - 21:27

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Client Services? Are they a (so-called) CA? I've never heard of them. However....I'm glad to see that someone fought back. ..good for you!!


Submitted by sdchargers_63 on Sun, 03/29/2009 - 03:37

sdchargers_63

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I do not give out credit information to people who call me. I asked for a number to return the call and they refused to give it to me. What reputable "credit recovery" firm won't give out contact information?


Submitted by on Mon, 03/30/2009 - 10:27

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I have a letter from Client Services, Inc. for a cc debt the address reads:
3451 Harry Truman BLVD
St Charles, MO 63301-4047
Phone # 636-947-2321 or 800-521-3236
then lists a mailing address:
Client Services, Inc./Citicards
PO Box 1503
St Peters, MO 63376-0027

I was looking at this site because they are calling my neighbors, and my parents, (who live in another town). They spoke to my dad and asked for him by name and wanted to then speak to my mother.

My collector is Max Wheeler I read another post someone had a Hal Wheeler contact them... do they use fake names? I have not contacted them because we do not have the money.

I tried to work with the cc co but no one was willing to workout any payment modifications with us. Then at 29.99% we just couldn't pay. I told the cc company I would pay as soon as I got work 3 months later they turned it over to csi.

What happens next? I live in Maryland.
Thanks


Submitted by on Fri, 04/10/2009 - 12:56

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Client Services recently contacted my employer to verify employment, this was fine, but then they proceeded to inquire about my earnings. My employer did not give out this information instead she transferred the call to me. The Client Services Rep was pleasant at first but became demanding and rude after I informed him that I could not make a one time payment but I was open to setting up a payment plan.
At that point I asked to speak with his manager who more of a jerk than the agent. He suggested if I couldn't make the one time payment they would seize any assets I had and/or garnish my paycheck. I informed his manager that I was more than willing to set up a payment plan. The manager was not open to this idea and said I was "refusing to pay". I stated that I was not refusing pay I just couldn't pay the entire amount at this time. Ultimately the manager stated one last time that I was refusing to pay & hung up.
I don't know what will happen next but I have since filed a complaint with the FDC.


Submitted by on Fri, 04/17/2009 - 12:03

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Also to the person living in Maryland.

It's against the law for them to use Fake Names


Submitted by on Fri, 04/17/2009 - 12:12

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This company will try and refuse to provide you their mailing address. They are scared you might not give them as much money as THEY want for their own pockets. Send your payments under your own terms to the following address:

Client Services, Inc
3451 Harry S Truman Blvd,
Saint Charles, MO 63301-4047

Send it certified so that if they refuse the letter/payment it will look worse for them because there will be a record. Set your own terms because they won't help you.


Submitted by on Fri, 05/08/2009 - 15:22

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Yes collectors will call anybody and everybody to get in touch with someone who can contribute to their bonus check. If someone is ok with neighbors, family and co workers giving them messages (knowing exactly what it is about) to call that company then yeah, don't call and hide. Keep in mind that will not help. I called Client Services in regards to a Cap 1 account. They helped me out and got the interest stopped. After I made a more substantial down payment they gave me small monthly with no interest. Its worth seeing what they have and if they can help you. Its easy to hang up but more embarrasing to get all the messages i recieved


Submitted by on Tue, 07/21/2009 - 14:31

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...are NOT in any way illegal as long as the COMPANY name is accurate....and their "working" name has to be used consistently.


Submitted by on Sat, 08/01/2009 - 20:52

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...are NOT in any way illegal as long as the COMPANY name is accurate....and their "working" name has to be used consistently.


Submitted by on Sat, 08/01/2009 - 20:56

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This company should be stopped. The have violated so many FDCPA laws. If we all joined in we would make a fortune. A Mr. Soo kept calling never read the mini miranda, called at 6 am and talked to a 15 year old--called him on that and told him he was guilty of child abuse--frightened her saying we better get an attorney, used profanity, said they would take my house--I laughed at that one--, I told him I was filing BK and he said I couldn't do that. The last time I talked to him he said why don't I just borrow the money from a relative or friend. I said since he calls my house so much he must be a friend so I asked him if I could borrow the money from him. He hung up on me, imagine that.


Submitted by on Mon, 08/10/2009 - 10:13

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Client Services is handing my credit card issue and would you believe they are harrassing me even though payment is being made and I have a payment plan? I had two of their people call me indicating I don't have a payment plan. Joe-the arrogant manager, or so he claims, -disconnected the call and I have in writing an agreement that was made. Client services inc needs to know how to treat people and needs to read their own manuals on customer service.


Submitted by on Thu, 09/17/2009 - 06:41

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Now many people have a bunch of misconceptions about collectors.
The Federal Government, through the Fair Trade Commission, has specific laws to protect you the consumer. To add to that, some local state laws add greater protection! So the only person that can stop the calls is you! Make yourself aware of what people can say or do to collect any debt. Always remember it's your credit. For More Tips Contact Me at: EMAIL DELETED.

note:giving out personal or solicitory emails or other info is not allowed per TOS rules.


Submitted by on Thu, 09/17/2009 - 08:50

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Quote:

Originally Posted by Anonymous
I got a what I would term a "pre-collection" letter from them today telling me to send a payment to the OC. Should I do a dv or c&d yet or just ignore them?


Does it state anywhere on the letter anything about 30 days to dispute the debt? If it does, then YES, send out a DV letter asap!


Submitted by Shazzers on Sun, 11/22/2009 - 15:14

Shazzers

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Thanks. I have decided to just send them a C&D instead. From what I read elsewhere, as long as they provide you with the name of the OC and the amount owed they've dved.

BTW. I started getting phone calls from them on Monday. Weird call asked me if I was so and so and confirmed my address and that was that-he hung up. Then yesterday I got four calls from them between 1:30 p.m. and 7:00 p.m. and I answered each one of them. I told them I wasn't making a payment each time. They seem to be bottom-feeders who think they can manipulate me into paying by calling multiple times a day-forget that. I told them it was illegal for them to call me multiple times in one day but the guy told me "But, I'm a collector." What ever.

They obviously could care less about being fined. I figure it's best just to C&D them. The debt is only $600 and yesterday they were willing to settle for $480 right off the bat. What a bunch of morons. The OC is Target and they are based in South Dakota, Client Services is in Missouri and I live in California and I am unemployed so good luck on not only getting a judgment but collecting it.

SkippiesMom


Submitted by on Wed, 11/25/2009 - 05:38

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Quote:

Originally Posted by Anonymous
Thanks. I have decided to just send them a C&D instead. From what I read elsewhere, as long as they provide you with the name of the OC and the amount owed they've dved.

BTW. I started getting phone calls from them on Monday. Weird call asked me if I was so and so and confirmed my address and that was that-he hung up. Then yesterday I got four calls from them between 1:30 p.m. and 7:00 p.m. and I answered each one of them. I told them I wasn't making a payment each time. They seem to be bottom-feeders who think they can manipulate me into paying by calling multiple times a day-forget that. I told them it was illegal for them to call me multiple times in one day but the guy told me "But, I'm a collector." What ever.

They obviously could care less about being fined. I figure it's best just to C&D them. The debt is only $600 and yesterday they were willing to settle for $480 right off the bat. What a bunch of morons. The OC is Target and they are based in South Dakota, Client Services is in Missouri and I live in California and I am unemployed so good luck on not only getting a judgment but collecting it.

SkippiesMom


the first part of your post is not entirely correct.the paper with the OC,and amount owed must be on the OC'S paper with their logo or letterhead.if that was the case anybody could type something up,and claim you owe it.they don't care about being fined,or sued.just a cost of doing business to them.CLIENT SERVICES is a JDB who violates the fdcpa regularly.i would send a DV letter.they can't continue to call once they receive that.send it certified mail return receipt.that way you know they got it.then you can sue them for their illegal practices.


Submitted by paulmergel on Wed, 11/25/2009 - 05:47

paulmergel

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Decided to just CD them. They called me 3 times yesterday, I made no commitment but I did talk to each collector so there was no need to keep calling me back other than to harass me. I finally told the 3rd collector who called that they were violating the FDCPA by repeatedly calling and he just laughed and said "I'm a bill collector." That told me all I needed to know about Client Services. Best to shut them down.


Submitted by on Wed, 11/25/2009 - 10:46

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Quote:

Originally Posted by paulmergel
the first part of your post is not entirely correct.the paper with the OC,and amount owed must be on the OC'S paper with their logo or letterhead.if that was the case anybody could type something up,and claim you owe it.they don't care about being fined,or sued.just a cost of doing business to them.CLIENT SERVICES is a JDB who violates the fdcpa regularly.i would send a DV letter.they can't continue to call once they receive that.send it certified mail return receipt.that way you know they got it.then you can sue them for their illegal practices.


Thanks for the correction. In my case it seems they covered that base with their "pre-collection" letter. They are not asking for the entire amount, said that Target had "referred (not sold) my unpaid balance" to them, and they included a payment coupon to be sent directly to Target. Seems like sending them a DV letter for me was a giant waste of my time if they didn't own the debt so as you can see from my above post I just told them to stop calling me.

I agree they could care less about violating the FDCPA. In that case I don't want to talk with them.

One last thing. When I sent the C&D letter, I printed my name in a manner I would never even normally print rather than signed it so that they can't cut and past my signature into some payment agreement. Not saying they'd do it but I could tell from the three conversations I had with them yesterday that they don't play fair.

SnoopiesMom


Submitted by on Wed, 11/25/2009 - 11:40

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Quote:

Originally Posted by Anonymous
Thanks for the correction. In my case it seems they covered that base with their "pre-collection" letter. They are not asking for the entire amount, said that Target had "referred (not sold) my unpaid balance" to them, and they included a payment coupon to be sent directly to Target. Seems like sending them a DV letter for me was a giant waste of my time if they didn't own the debt so as you can see from my above post I just told them to stop calling me.

I agree they could care less about violating the FDCPA. In that case I don't want to talk with them.

One last thing. When I sent the C&D letter, I printed my name in a manner I would never even normally print rather than signed it so that they can't cut and past my signature into some payment agreement. Not saying they'd do it but I could tell from the three conversations I had with them yesterday that they don't play fair.

SnoopiesMom


did you confirm that with target?this place is famous for lying about the debt they try to collect.they send bogus collection letters.claim they didn't buy the debt when the OC says they sold it.the C&D was good,but i still contend they never DV'D properly.


Submitted by paulmergel on Wed, 11/25/2009 - 11:51

paulmergel

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Haven't checked with Target but thanks for the advise. I'll do just that.

Client Services said they were "servicing" the debt so I figured that meant they hadn't bought it and they said to send a payment (and included a coupon) to Target-not them. They did offer to settle for $481 on a $600 debt but I told them that was "No Deal". Since they didn't buy the debt I assume there isn't much they can do except send the "assigned" debt back to Target if I fail to cooperate with them-which I don't plan on doing considering they were so retarded and called me so many times in one day. Bite me.

I did a lot of research on Client Services and one guy actually brought a class action suit against them and an ex-employee also sued them and won a $70,000 plus (can't remember the exact figure) against them. Many black marks with BBB too. They are truly bottom-feeders.

I may or may not DV them just to jerk them around but plan on waiting until the last minute.


Submitted by on Thu, 11/26/2009 - 08:55

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The HR person at my work told me they wanted to know if I worked at this company and what the latest employee's address and phone number on file was. She didn't send them any information and gave the request to me.
This company calls constantly and never leaves a message, but when I answer, they never say anything.
BTW, Client Services address on this form is St Chalres, MO.


Submitted by on Wed, 02/10/2010 - 10:46

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They contacted my 85 year old mother yelling and screaming that she was going to jail if she did not give them a payment right then and left her shaking and in tears. The account was settled with Chase 8 months ago. When I called them to provide accurate information, the guy hung up in my face.
I am getting a lawyer.


Submitted by on Wed, 02/10/2010 - 17:21

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They keep calling me at work too. Today I picked up and they offered 30% on a 8K credit with Chase. I didn't send them the debt validation letter yet but Chase did verify that the Client Services is the CA collecting on the debt and I need to pay it with Client Services.

They made a really good offer and faxed it to me but I need to make the first payment by 3/26 which is in 2 days and it needs to be there by 12 PM. My concern is that the letter is written by Danyel Baker but there is no signature. Will they be able to claim more money from me later? It's a good amount to settle but I am concerned that the letter is not signed.


Submitted by on Wed, 03/24/2010 - 23:57

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I ran into a "settlement" offer years ago and one thing I learned was when making a payment to your debtor...put on the back of the check...in a clearly legible line...ENDORSEMENT OF THIS CHECK CONSTITUTES PAYMENT IN FULL...and when they endorse it for payment and it is cashed...get a copy of it and hold onto it for a few years because if they try to come back later you can produce your proof that it was paid in full and you will owe nothing more


Submitted by on Mon, 04/12/2010 - 06:43

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I can top that one...they also use local cell phone numbers in my area (Maryland)...I answered a call one day showing on my caller id...wireless caller with a 240 exchange which is the norm for my area only to have it be a collector


Submitted by on Mon, 04/12/2010 - 06:47

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How did you sue them. Did you file a lawsuit at court or did you filed a complaint with the FCC?




Quote:

Originally Posted by Anonymous
I sued them and won. Sent them a cease and desist letter. Collector said I didn't pay my bill so they didn't have to do what I said. Bought a $60 tape recorder on ebay and put it on tape. Got around $1,000 (can't recall exactly) and then settled the debt with the next collector using their money!


Submitted by on Fri, 05/07/2010 - 08:22

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Quote:

Originally Posted by Anonymous
Client Services Inc. provides collections and receivables management services to clients nationwide.The company markets its services primarily to clients in the banking and credit card industries,and offers a range of receivables,recovery products,and services including pre-collections to debt purchasing and recovery consulting.The tech-savvy company has 17 year track record of succesful receivables recovery.



Happened to be in missouri picking up my H1 hummer three years ago out of Chesterfield. Being a former football player at 6'7 290 i'm a little scary. While on my trip from my home in Los Angeles, somebody from this company called looking for my brother and his wife. Had all calls forwarding to me. Needless to say this person was extremely rude. Not knowing at the time where they were located i jokingly said "be careful" or i will pay you a visit. He started cursing me. I had his name. I looked them up, had as grin when I found out where they were located. With my buddy who works in law enforcement we paid the guy a visit and scared the hell out of him. His boss two. Had them both arrested and sort of took it a little farther as well(nobody was hurt). In conclusion. These people are peices of S**T


Submitted by on Tue, 06/15/2010 - 22:44

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Quote:

Originally Posted by Anonymous
I actually have worked at C.S.I, for the last two years. I came to the company with a college degree & quickly learned this will be the place I will retire! Client Services is #1 in all collection & recovery rankings in the United States for a reason. We will continue with relentless collection activities until you "Debtors" pay your bill. How about instead of complaining about C.S.I.'s procedures, go pick up some cans & pay your bills. "Debtors"



give me a break.you must the pride of this bottomfeeder.plus in my time here you wouldn't be on here if your blood money wasn't taking a hit.btw here's hoping you are out scrounging in the garbage soon.another btw.why all the lawsuits against you settled?i hope for a class action.one which you can't get out from under.i think you got your degree from belford.the diploma mill.get lost i'm done with you.


Submitted by paulmergel on Mon, 08/23/2010 - 08:44

paulmergel

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Quote:

Originally Posted by Anonymous
Happened to be in missouri picking up my H1 hummer three years ago out of Chesterfield. Being a former football player at 6'7 290 i'm a little scary. While on my trip from my home in Los Angeles, somebody from this company called looking for my brother and his wife. Had all calls forwarding to me. Needless to say this person was extremely rude. Not knowing at the time where they were located i jokingly said "be careful" or i will pay you a visit. He started cursing me. I had his name. I looked them up, had as grin when I found out where they were located. With my buddy who works in law enforcement we paid the guy a visit and scared the hell out of him. His boss two. Had them both arrested and sort of took it a little farther as well(nobody was hurt). In conclusion. These people are peices of S**T

That never happened, "Big talking idiot" tho, hilarious!! Its funny you people get on here and cry about owing your bills and how they treat you. Here's a thought dont buy shit you cant afford, so then you wont have $10,000 credit card bills. Keep doing what your doing tho, keeps my fat bonus checks coming!! KEEP ON "DEBTING"


Submitted by on Thu, 09/02/2010 - 17:24

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Quote:

Originally Posted by Anonymous
That never happened, "Big talking idiot" tho, hilarious!! Its funny you people get on here and cry about owing your bills and how they treat you. Here's a thought dont buy shit you cant afford, so then you wont have $10,000 credit card bills. Keep doing what your doing tho, keeps my fat bonus checks coming!! KEEP ON "DEBTING"


the only thing that isn't happening is your ill-gotten commission.i have been here long enough to know that when a humanoid like you comes on it's not because you are rolling in dough.quite the contrary.this site has done a lot to educate people,and to curtail your gravy train.in that sense it's my pleasure to do just that.


Submitted by paulmergel on Thu, 09/02/2010 - 17:52

paulmergel

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