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PDL St. Armands Group Sent me to COLLECTIONS-Help!!

Date: Wed, 11/09/2011 - 12:52

Submitted by rosie7477
on Wed, 11/09/2011 - 12:52

Posts: 31 Credits: [Donate]

Total Replies: 28


Omg... I'm in a panic.

A payday lender called St. Armands Group sent me to collections!!! The collections agency just called me. The person was very nice, but still... i don't know what to do.

I sent St. Armands Group a Cease and Desist Letter stating that I wanted to pay back the principle of the loan. The person from the collections agency said that the St. Armands Group believes that I opened this loan without any intent of paying the loan at all. Which I did!

I'm not sure what to say... and to make matters worse, the collections agency called my work! Should I ask for an address and have them not call me anymore? I don't know what to do.

PLUS... my other payday loan (247 Green Street) is operated from the same bank! So I'm sure they're going to send me to collections too! The bank: Northway Broker Ltd from a country in Malta. (Illegal, I know).

Any coaching would be helpful!!


Not sure why you're so nervous. Tell the CA to send you a dunning letter (they're supposed to do that automatically within 5 days of first contact). When you receive it, send a debt validation letter.

The loan is invalid and uneforceable because it's illegal. They cannot validate an illegal loan. Repay the principal on your terms. No action can legally be taken against you, even if you repay nothing.


lrhall41

Submitted by OhioGal1 on Wed, 11/09/2011 - 13:04

( Posts: 5253 | Credits: )


LOL... I guess I'm just nervous because the thought of being in collections and ruining my credit worries me, especially since this is only 1 out of my other PDL's that I'm dealing with. I can't imagine being sent to collections by the other PDL's. I'm already in the hole and don't want to ruin my credit even further. Plus, he was asking me all these question, catching me off guard at work... it's quite intimidating, lol.

Ok, from my first phone call, I couldn't really talk since I was at work. But I did ask for his name and phone number. I guess I'm just going to give him a call back and ask for a dunning letter, and we'll see from there! Thanks!


lrhall41

Submitted by rosie7477 on Wed, 11/09/2011 - 13:22

( Posts: 31 | Credits: )


being in collections to an illegal ipdl is like a little sibling.they bother you,but can't do much else.they really can't report on your credit,and if you revoke the wage assignment they can't do squat but call.just know that and relax.keep us posted on this please.


lrhall41

Submitted by paulmergel on Wed, 11/09/2011 - 14:18

( Posts: 15514 | Credits: )


Well, I didn't have a chance to call back the collections agency to get an actual address and to request a dunning letter to be sent to me. (Got caught up at work). I tried calling the number they gave me, but I guess it's after hours.

I am a little confused as to what is going to happen next. I know I'm going to request a dunning letter, and in response, I'm going to send a debt validation letter via mail. Basically, I know that I'm asking them to validate my debt and to cease collections until my debt is validated.

And then, from everyone's experiences, what happens from there? My issue is that I am willing to pay what I owe to St. Armands Group, which is $300. Do I work that out with the collections agency? I know in the validation letter, I shouldn't be talking about how I'm willing to pay this $300, but when does that all eventually happen? Are they going to send me some sort of response to the validation letter? Should I send another email to St. Armands Group?

Sorry for all the questions, I'm just a little confused on how to work this type of situation out with a collections agency. THANK YOU for your help... I hope my questions are helping others as well. =)


lrhall41

Submitted by rosie7477 on Wed, 11/09/2011 - 17:06

( Posts: 31 | Credits: )


Since the loans are ILLEGAL, I would send the CA a cease and desist letter, telling them you will pay the principal only back directly to the lender. If the CA is licensed, they should not be handling paper that is illegal...that is basically coming to the table with dirty hands. I would also e reporting the lender and the CA to your state AG's office.


lrhall41

Submitted by SOAPLADY on Wed, 11/09/2011 - 17:28

( Posts: 17315 | Credits: )


What's going to happen is that he's not going to send you anything and then you're going to ignore him and file complaints against him with your state's AG, the FTC and the police (for extortion).

Remember, this was an illegal loan. It can't be validated and they have NO legal recourse against you. All they can do is make idle threats.


lrhall41

Submitted by OhioGal1 on Thu, 11/10/2011 - 05:46

( Posts: 5253 | Credits: )


So I called today, and the person who I originally spoke to you yday wasn't in the office. But I did get the CA name which is National Credit Adjusters located in Kansas, and I also got the address.

I'm in the process of writing a cease and desist letter, but should I just wait for them to give me a dunning letter before I sent one out?

Also, for those who are filing complaints with the CA AG office, I just received notification in the mail that the correct place to file complaints is the California Department of Corporations. (I'm sure that advice is here on this forum already, lol).

Thanks!


lrhall41

Submitted by rosie7477 on Thu, 11/10/2011 - 16:18

( Posts: 31 | Credits: )


NCA will not as ohiogal stated send a thing.you have the address send the letter and file the complaints against both the lender and NCA.


lrhall41

Submitted by paulmergel on Fri, 11/11/2011 - 06:08

( Posts: 15514 | Credits: )


Thank you so much for your encouragement, it really does help a lot. When you're in such trouble, the panic tends to take over.

I will keep everyone posted on my battle with NCA. I have a strong feeling my other PDL with 247 Green Street will be sent to collections too since St. Armands Group and 247 are both operated both by Northway Broker Ltd in Malta.

I'm also dealing with Ameriloan and USFastCash, and haven't heard a peep... that too is quite scary. From reading the threads, it looks like they're tough to deal with. On the CA Dept of Corp website, I found temporary restraining orders and public court cases against them. It's a good read for those who'd like to do their research on this company. One of the court cases stated the MNE (Miami Nation Enterprise) argued that the profits they make from their business are "reinvested to fund critical government services" and is critical to the Miami Tribe's economy... what the heck, really? On the expense of others...


lrhall41

Submitted by rosie7477 on Fri, 11/11/2011 - 10:54

( Posts: 31 | Credits: )


So, NCA called me this morning... at my work... stating that I owe them about $600 (my original PDL was $300). And I requsted that they send me a dunning letter.

About an hour later, they called me AGAIN.. this time... it was a totally different person stating that I owe them the same amount of money. I said that someone already contacted me, and that I do not wish to discuss this any further. They proceeded to say that if I don't settle my payment today, they will be forced to pursue further actions regarding this collection.

gosh...


lrhall41

Submitted by rosie7477 on Mon, 11/14/2011 - 12:02

( Posts: 31 | Credits: )


you file a police report as they ignored your request not to be called at work.then you file AG complaints against this piece of garbage.then after that when they call again hang up without a word and repeat the process.


lrhall41

Submitted by paulmergel on Mon, 11/14/2011 - 12:51

( Posts: 15514 | Credits: )


Thanks!! I feel much better, though it's just so intimidating when they catch you off gaurd at work!

I have one question... so I requested that they send me a dunning letter. What do I do from here? Should I wait for 5 days and then send a debt validation letter? Or should I just go ahead and send a debt validation letter right now?

My main concern is asking them to stop calling my work and my personal phone numbers, and i'd like to put that in writing... I'm thinking might as well ask them to validate the debt AND request them to stop contacting me, all in the same letter.

Also... I sent Ameriloand and USFastCash the same cease and desist letter a few weeks ago, and they're the only ones who hasn't contacted me at all... not sure what I should think about that.


lrhall41

Submitted by rosie7477 on Mon, 11/14/2011 - 13:26

( Posts: 31 | Credits: )


first file complaints against them as again once you request they don't call your work and they do they should be reported.then you send a c&d letter to them send it certified mail return receipt.then look into suing them when they violate it as they will.


lrhall41

Submitted by paulmergel on Mon, 11/14/2011 - 13:36

( Posts: 15514 | Credits: )


LOL!! This is what NCA just sent me... this is obviously NOT a dunning letter by any means... this was sent to me via email. And the address it wa sent from is: Auto Responder so I can't even reply to this email, I don't think...

Applicant# 166623133-300Dear (my name), Your account with was sent to National Credit Adjustors, 866-660-1626Thank you,FTPICThey didn't even say who the account was from.. they left that blank so this is basically nothing.


lrhall41

Submitted by rosie7477 on Mon, 11/14/2011 - 14:14

( Posts: 31 | Credits: )


Can you post a sample C & D letter, as I am also having trouble with NCA. Thanks


lrhall41

Submitted by gabber on Mon, 11/14/2011 - 14:25

( Posts: 7 | Credits: )


I don't have one written yet for a collections agency. My plan was to just take a sample debt validation letter, and include a cease and desist section. I found this sample letter on this site though...

Experts: do you think this a good letter?
[COLOR=black] [/COLOR]
Collection Agency Name
Address
CITY/Town, STATE ZIPCODE

Re: Acct Ref. # XXXXX and XXXXX

To Whom It May Concern:

This letter is being sent to you in response to a notice a couple entries by your company on my credit reports. Be advised that this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 (b) that your claim is disputed and validation is requested.

This is NOT a request for ??????verification?????? or proof of my mailing address, but a request for VALIDATION made pursuant to the above named Title and Section. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you
.
What do I need you to provide as the debt validation.
?????? What the money you say I owe is for;
?????? Explain and show me how you calculated what you say I owe;
?????? Provide me with copies of any papers that show I agreed to pay what you say I owe;
?????? Provide a verification or copy of any judgment if applicable;
?????? Identify the original creditor;
?????? Prove the Statute of Limitations has not expired on this account
?????? Show me that you are licensed to collect in my state
?????? Provide me with your license numbers and Registered Agent
?????? Proof that the collection company owns the debt/or has been assigned the debt. (You are legally entitled to collect this particular debt from me.) This is basic contract law.
?????? Complete payment history, starting with the original creditor. (I need to have proof of my payment history with original Creditor, what the amount of the debt was when the creditor assigned the debt to your company, and what fees/interest has been tacked on to this debt and how you/they determined these fees.) This requirement was established by the case Fields v. Wilber Law Firm, Donald L. Wilber and Kenneth Wilber, USCA-02-C-0072, 7th Circuit Court, Sept 2004..
?????? Copy of the original signed loan agreement or credit card application. (My contract with the original creditor establishing the debt between us.) This is also basic contract law.

At this time I will also inform you that if your offices have reported invalidated information to any of the 3 major Credit Bureau's (Equifax, Experian or TransUnion) this action might constitute fraud under both Federal and State Laws. Due to this fact, if any negative mark is found on any of my credit reports by your company or the company that you represent

I will not hesitate in bringing legal action against you for the following:
?????? Violation of the Fair Credit Reporting Act
?????? Violation of the Fair Debt Collection Practices Act
?????? Defamation of Character

If your offices are able to provide the proper documentation as requested in the following Declaration, I will require at least 30 days investigating this information and during such time all collection activity must cease and desist.

Also during this validation period, if any action is taken which could be considered detrimental to any of my credit reports, I will consult with my legal counsel for suit. This includes any listing any information to a credit reporting repository that could be inaccurate or invalidated or verifying an account as accurate when in fact there is no provided proof that it is.
If your offices fail to respond to this validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately.

I would also like to request, in writing, that no telephone contact be made by your offices to my home or to my place of employment. If your offices attempt telephone communication with me, including but not limited to computer generated calls and calls or correspondence sent to or with any third parties, it will be considered harassment and I will have no choice but to file suit. All future communications with me MUST be done in writing and sent to the address noted in this letter by USPS.

It would be advisable that you assure that your records are in order before I am forced to take legal action. This is an attempt to correct your records; any information obtained shall be used for that purpose.

Please read the enclosure for an opinion regarding matters such as these from the Federal Trade Commission

Best Regards,


lrhall41

Submitted by rosie7477 on Mon, 11/14/2011 - 15:00

( Posts: 31 | Credits: )


Thanks for the link!!

I actually mentioned that they have a desist and refrain order on file when I sent them my C&D letter. I'm dealing with 2 PDL's (aside from others) and they're both operated under Northway Financial. It looks like they didn't care...

They receieved the letter and automatically sent me to collections without even notifying me. I know they received the letter because NCA said on the phone that from my letter (they have to be referring to my C&D because that's the only letter I sent since), it seems as if I took out the loan without the intent of paying them back.

I ALMOST wanted to say that I do every intention of paying the principle as stated in my C&D letter, but caught myself.. because technically, that would mean that I just admitted to the debt, right? So I just said that I can't speak on the phone because i'm at work. Then I called back on my own terms requesting for a dunning letter.

The only thing I can of think of right now is to use the desist and refrain order with Northway Financial in my letters to NCA, emphasizing how illegal Northway Financial is and that they took over an illegal account. I'm not sure what else to say.. this is my first CA i've been dealing with!


lrhall41

Submitted by rosie7477 on Mon, 11/14/2011 - 15:32

( Posts: 31 | Credits: )


To make matters worse, Ameriloan has sent me the below email. This came straight from their company so I'm not sure if I'm actually in collections or if they're just saying that to scare me. I've already paid them $200 over my loan due to rollover fees and rollovers are illegal in California.

What should I do from here? Should I send another C&D letter stating that they in fact owe me and I don't owe them?

Dear My Name:
Ameriloan Recovery Department now holds account #XXXwhich is in a collection status. According to our records, your outstanding balance is $385.00. (If you have recently resolved this account over the phone, please disregard this message.)
Most likely this loan was used to help with unplanned expenses. Keep this quick and convenient option available the next time something unexpected happens. Immediate action is required to avoid impacting your future borrowing options. We value you as a customer and would like to help you take care of this for less than you owe.

To accomplish this, we are providing you:


  • A private and totally secure website for making an offer on this account for less than you owe.
  • The convenience of making your payment(s) online.
  • The pleasure of clearing your account without ever talking to a collector.
  • Flexibility to schedule a payment today and not pay anything for up to 14 days.
It is quick and easy: [LIST=1]
  • Grab your debit card and click on this link to log on to the website [URL="http://tracking.transact-4.com/?a=2030&m=recoverydunningletternorth1-10442&n=534-4297619&s=298000000b1c8b7&u=http%3a%2f%2frecovery.ameriloan.com&t=&e=ROSANNETORIO%40YAHOO.COM"]recovery.ameriloan.com[/URL].
  • Enter your account number and last 4 digits of your social security number.
  • Through a few simple steps you can verify your account information, and tell us what and when you can pay to settle this account.
  • When your offer is accepted, and you make the required payment(s) YOU WILL OWE NOTHING MORE ON THIS ACCOUNT.
    Please log on now to [URL="http://tracking.transact-4.com/?a=2030&m=recoverydunningletternorth1-10442&n=534-4297619&s=298000000b1c8b7&u=http%3a%2f%2frecovery.ameriloan.com&t=&e=ROSANNETORIO%40YAHOO.COM"]recovery.ameriloan.com[/URL]. This special offer is good only for a limited time.
    Should you have any questions concerning this account please feel free to contact us TOLL FREE at 1-800-404-9026.
    Thanks for being our customer,

    Ameriloan Department
    [EMAIL="Recovery@ameriloan.com"]Recovery@ameriloan.com[/EMAIL]


  • lrhall41

    Submitted by rosie7477 on Mon, 11/14/2011 - 16:18

    ( Posts: 31 | Credits: )


    I totally feel your pain, don't let the stress get to you.
    I'm dealing w/ several lenders right now. You have to make sure you have all your figures down, state how much you borrowed, how much you have paid them and what "illegal" fees you have been charged.
    Eastside Lenders has already cancelled my loan and isn't seeking any payment from me, I reimbursement would have been nice.
    Loan Shop online is sending me a refund for $690.00
    I haven't heard from the others but I did send Advancemetoday.com a Desist & Refrain order they were issued in September and I'm waiting to hear from them and hopefully get a refund.
    A couple have already threatened to send me to collections....
    I have filed real complaints w/ the FTC, Department of Corporations & BBB.
    Take the time to do your homework, it will hopefully pay off.
    Good luck!


    lrhall41

    Submitted by eeyorelover79 on Mon, 11/14/2011 - 17:00

    ( Posts: 84 | Credits: )


    Thank you for the encouraging words. I just wish that I wasn't sent to collections, and that I can settle this directly with Northway Financial.

    Do you suggest that I resend my C&D to Ameriloan and USFastCash? Since they're sending me "recovery" emails? I'm not in collections (yet), but they keep upping the amount I owe them. I don't want them to send me to collections, either.

    I'm sending my debt validation letter today to National Credit Adjusters. I hope things go smoothly!


    lrhall41

    Submitted by rosie7477 on Tue, 11/15/2011 - 10:11

    ( Posts: 31 | Credits: )


    Wow, soaplady... you just saved me from sending a DV letter that made me sound confused. I can't THANK YOU enough! I was researching on NCA in this forum and came across that letter in a thread, and I thought I would use it.

    So for now, I'm just going to use a short, simple letter stating that I would like NCA to validate my debt. I think I'd like to add in the letter that I'd like them to cease all communication with me over the phone as well.

    From there, what happens? I'm assuming if they send me something, I'm going to send the dispute letter? What happens after I send the letter and I dispute the debt?

    In essence, I still owe St. Armands money... which I stated in my C&D letter. When do I bring back negotiations on how to pay them in my terms?

    This is getting a little confusing... but nonetheless, I wouldn't be so on top of it without the help of this forum. THANK YOU!


    lrhall41

    Submitted by rosie7477 on Tue, 11/15/2011 - 12:00

    ( Posts: 31 | Credits: )


    they are not trying to scare you.being part of MTE/MNE they think they can buffalo you(no pun intended).they are illegal and you overpaid.proceed as such.


    lrhall41

    Submitted by paulmergel on Tue, 11/15/2011 - 13:38

    ( Posts: 15514 | Credits: )


    [FONT=Calibri]The California Department of Corporations regulates payday lenders in California. If you are a California resident and have a complaint regarding St. Armands Group or any of its affiliates or principals please send an email with a brief description of your complaint to [EMAIL="skim@corp.ca.gov"]skim@corp.ca.gov[/EMAIL]. For more information about the Department please view our website, [URL="http://www.corp.ca.gov/"]www.corp.ca.gov[/URL].[/FONT]


    lrhall41

    Submitted by Corpcounsel on Mon, 01/23/2012 - 11:10

    ( Posts: | Credits: )


    also, you can tell them they can no longer call you are work, if they do, it's them breaking the law, don't worry, I don't owe anything, and I get calls. I got one today, told me she worked for Gilchrist Summons Division... LMAO, I said you mean Gilchrist Co. Summons Division. I have dealt with these calls for over a year, it's like a itch you can't get rid of. Anyways, I said what is your telephone #, I'd like to call and verify who you are, where she told me she doesn't release that information. I put her on hold to google this summons division, it has no existence, and while on hold she hung. Skank, anyways, I called the Gilchrist Co Sherriffs Dept, they said it wasn't them, not legit, never heard of anyone with the name she gave me Leah Austin, and FYI folks, if your being served papers they are not going to call ahead and warn you. Don't let it bother you. About the same time as this supposed loan took place in July, our bank account had fradulent charges on it. I had to go in and have all of debit cards, and our checking account numbers changed. So it's a scam, try to relax. :rolleyes:


    lrhall41

    Submitted by on Mon, 10/01/2012 - 12:10

    ( Posts: | Credits: )


    illegal pdl slime share info,and are interconnected.so have your bank reverse the deposit as unauthorized asap.then put an alert on your account.you may have to close it but return it first and see what happens.


    lrhall41

    Submitted by paulmergel on Wed, 10/03/2012 - 05:37

    ( Posts: 15514 | Credits: )