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Does anyone have a current e-mail address for CPD?? I believe I saw that William Reed is the contact person there. I have called and faxed the appropriate letter of revocation but no reply from them.

someone gave me this address Friday. I haven't tried it yet, I'm waiting to see what happens next with our 2 creditprotection loans:

CPDCustomerServic e@CreditProtectionDepot

Sub: #1 posted on Sun, 07/27/2008 - 16:43


jlw. . .give it time. You will eventually hear from them. If you haven't already done so, use the address in the above post.

Sub: #2 posted on Sun, 07/27/2008 - 17:28

llw1995 llw1995

(Posts: 1422 | Credits: )

I tried that email several times and it just keeps coming back

Sub: #3 posted on Sun, 07/27/2008 - 18:51

jlw2345 jlw2345

(Posts: 22 | Credits: )

jlw. . you are correct. I tried sending an email through to that address as well and it was returned as underliverable. I know in the spring, when I was dealing with them, that is the address from which their communications came, and I sent mine to that address as well without a problem. You could try using this phone number to try and make a connection 1-866-645-1661. You could also try this fax number if you don't want to speak with them directly. 1-866-645-1662. I know that anyaroberts has indicated that have done a "bug out" but I don't have a clue as to where their new "home" could be. Perhaps the ACH department at your bank could give you a contact? Good luck and keep us posted.

Sub: #4 posted on Mon, 07/28/2008 - 06:35

llw1995 llw1995

(Posts: 1422 | Credits: )

You cannot contact CPD by email. Use fax and 800# posted above.

Sub: #5 posted on Mon, 07/28/2008 - 12:53

Cool_Abyss Cool_Abyss
(Posts: 2936 | Credits: )

Thanks anyarobert. I know that when I was having a dialogue with them the emails went back and forth with the above email address. But, it would appear that they are trying to be even more illusive now. I can only hope that is a sign of better (for us) and worse (for them) things to come! I would use the phone and fax number for contact, before they change that as well.

Sub: #6 posted on Mon, 07/28/2008 - 13:05

llw1995 llw1995

(Posts: 1422 | Credits: )

I have sent the ACH revocation and C & D letters and they have acknowledged that they received them. I have a payment due on July 31st. Do you think they will still try to debit my account. I haven't been able to close it yet because I have a direct deposit coming in on the 1st. Plus my bank (Fifth Third) has no clue what to do. They say that they can't do a "deposit only" or stop the ACH debit for this or any other PDL company. "Not possible" they say. I even spoke to the branch manager. Frustrating.

Sub: #7 posted on Tue, 07/29/2008 - 12:09

jlw2345 jlw2345

(Posts: 22 | Credits: )

They should be able to close the account with a "hard block" full balance hold. Then when the deposit comes in they can release the hold on the deposit, which will make it available, while still keeping the ACH items on hold. Then you can transfer the deposit and move the funds and have them immediatly close the account.

Sub: #8 posted on Tue, 07/29/2008 - 12:56

angell angell

(Posts: 302 | Credits: )

i would go further,i would go in person if you haven't and speak
to the manager,if they still refuse. i would talk to your employer
and get a live check for a couple of weeks then get a new account at a different bank altogether.

Sub: #9 posted on Tue, 07/29/2008 - 13:07

paulmergel paulmergel
Moderators Cum Industry Expert
(Posts: 15512 | Credits: )

I just tried to talk to someone at mycashnow about a payday loan I thought had been paid back in 2006, was NOT wanting a loan just to see if they got money I paid that I'm guessing someone took an ran off with. Anyway, all they said was we are not able to process a loan and I can not speak with you anyone about this account. My goodness, how am I suppose to find out if I still owe them money?

Sub: #10 posted on Tue, 07/29/2008 - 14:19


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