norstarcash.com debited my account with no loan with them

I'm sorry to tell you this, but there is only one sure way to stop the withdrawals, and that is to close your account. If that isn't an option, then tell the bank to put a hard debit block on your account. Before you close your account, read this information at the link below. http://www.debtconsolidationcare.com/paydayloan/close-account.html

Please do not let any of these pdl's know you are going to close your account, until AFTER you have done it!

are the connected to star cash advance?
i agree with shazzers, the only way to stop this is to secure your bank.

im not sure if they are... reading the other post... this just happened today to another person Kim ruthel

Have the bank reverse the transaction immediatley. Get receipts of the previous $520 deduction and fax it to the PDL company ASAP!!

the bank says they cant do anything because its still pending one is for 400 the other for 120... i call the norstar cash the number is a forever busy signal no matter how many times i call samething with the fax number.... im faxing them from 3 fax machines trying to get thru.... its busy as well... i email them to only get no response...

honestly i dont think they WANT to be contacted.

can your bank just reverse it? i still would secure my account but this way it is one less thing to worry about.

When the charge comes thorugh on your account, dispute it. Explain you have not authorized this debit and you have been charges twice in the same amount. Then show them proof of the prior debit for $520.

what b of a told me is that since its still pending i have to contact the people withdrawing to tell them to stop it
but the money is gone technically because my account is zero... well actually negative now because of other charges. once they post... then i can call the banks ach debit/fraud blah blah and dispute it... has anyone else heard of Norstar doing this before.... debiting by accident?

What? PDLs debiting more money than agreed? Never!

Please accept my apologies for the apparent flippancy, emlfw, PDLs are well known to be a rather crooked industry. Unfortunately you will find no support at your bank. Take a look around this forum, you will see. Type "Norstar" into the Search box above and see all the banter about them.

Good luck getting out from under the PDLs relatively unscathed. If you have any questions feel free to ask.

ohh, bank of america, that explains a lot.. they can perhaps give you a number but i would perhaps call corporate? or after it is pending, tell them to reverse it

From what I've read here, (I can't believe I'm saying this), but since this has happened to several people, perhaps Norstar had a computer foul up...people are calling them, that's why the lines are sooo busy....I know, I know...but think about it...for those that have used Norstar before, did you ever have any serious problems trying to reach them?

At this point, since the transaction is pending, the bank can't reverse it until it posts...again, I know...the headaches it causes...when you dispute it with B of A, they will reverse it with credit posting usually next business day and credits for o/d fees within 1 -3 days...any fees associated with that transaction will be reversed.

It doesn't help your situation immediately. So sorry for you. Keep trying to reach Norstar...and when you do, please let us know what you find out.

Good Luck.

i agree, please keep us posted.

I will... thanks.... my wife thinks its a computer foul up but i was so nervous that i was getting scammed... but i never had an issue with them before.
thier phone line and fax is still busy

i guess im more afraid of them doing it again or another company doing it..

Go to your bank and file an ACH Claim against that transaction. It will take 5 - 7 working days for the bank to investigate and reverse the amount. If Norstar / Nordstar will not answer your calls nor emails, I doubt if they'll answer a claim from the bank on your behalf. You can also do that if you feel that you've over-paid them based on the payday loan laws in your state. Also, you can place an hard-hold on your account and block ALL ACH transactions. I also suggest that you place an "Block All Debits" on your account; If you can, just close your account and open a new.

A claim can't be filed with the bank until the transaction actually posts.

Here is the direct number to contact the company handling Norstar's accounts as they are no longer in business:

866-824-0893

I found that the company now handling the accounts can provide accurate information on current loan status.

if you did not fill out for a new loan and this was unauthorized, go to your bank and start a fraud claim. I have one going right now. They will not stop the withdrawls unless you put a hard debit block or close your account. My bank manager said this is the way some pdls work and he has seen it several times.

update:
I mailed a certified letter to the 2531 P. Street NW, Miami, OK 74354 and it's getting sent back! Here's the info I got from the post office's webpage:

"Cass: First-Class Mail??
Service(s): Certified Mail???
Return Receipt
Status: No Such Number

Your item was returned to the sender on August 3, 2009 because of an incorrect address.
Detailed Results:
No Such Number, August 03, 2009, 3:01 pm, MIAMI, OK
Undeliverable as Addressed, August 03, 2009, 9:12 am, MIAMI, OK 74354"

No such address! What a waste of $5!! :evil: what next?

You probably wont find them. Is this an MNE/MTE affiliate?

yes, i was told by this board that they are.. this is the address their ACH processor had on them :(

OMG i finally got a hold of them.... or the company that took over... i need to fax over bank statement showing paid in full on 07/10/09 then show they debited my account again on 07/26/09 and circle off overdraft fee's we will see if they credit everything

when you fax your bank account, i would black out the routing numbers and account numbers if possible.