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PDL Loan Center - What grievances do consumers have against them?

PDL Loan Center is a payday loan company which claims to offer cash advance loans in quick time without requiring any paperwork. The company is said to do business under various names like High Country, RBT (Rocky Boy Technologies), etc. Customers who have taken loans from this company have expressed their grievances in the DebtCC forums.

What are the PDL Loan Center complaints?

People having experience of dealing with this company have shared the following complaints against them with the DebtCC community:

  • Refusal to validate debt: A customer says he took a loan from PDL Loan Centers. After a few months, he started receiving calls from RBT which is said to be a different name for PDL Loan Center. They refused to validate the debt when the customer asked them to do so. They did not even provide him with their license number. Know more.
  • Taking money from bank account: A customer says he took out a payday loan of $300 from PDL Loan Center. They were supposed to take installment payments of $90 until the loan was paid in full. The company kept withdrawing $90-$100 every 2 weeks and ended up taking $625 out of the customer's bank account! Get the details on this.
  • Breach of contract: A person claims he took a loan of $300 from this payday loan company. The agreement was that they'd deduct $90 on 3rd of each month for 4 months to repay the loan. But the person alleges that they violated the agreement and deducted $90 thrice from his account within a single month. Check this out.
  • Harassment at workplace: One of the customers claims that he found it very difficult to deal with this payday loan company. He alleges that the company kept calling him at his place of work, even though he repeatedly asked them not to do so. Find out more.

In case you have any complaints against PDL Loan Center, you can take the following steps in order to resolve the issue:

  • Call or send them an e-mail: This is the first step you should take while trying to resolve your complaint. Talk to a company representative or a manager, if required. If the complaint is regarding collections phone calls, billing errors, etc., they should be able to resolve it.
  • Send certified letter to them: If the company representative or the manager fails to resolve your issue or if they do not pay enough attention to your problem, you should send a certified letter to the complaints department of the company. You should explain your situation in detail and demand a written response from the company within a specific period of time.
  • File a complaint against them: If the payday loan company does not take enough initiative to resolve your issue or if you think the company is following unfair business practices, you should file a complaint with the Federal Trade Commission (FTC). You can also file a complaint with the consumer protection agency in your state. For more information on how and where you can file your complaints, you can refer to "". If required, you can also take legal action against the company with the assistance of a local attorney.

If you need PDL Loan Center contact details, you can use the following information:

PDL Loan Center Address:

PO Box 140
Box Elder, MT 59521

PDL Loan Center Phone Number: (877) 670-8890

(Sources: "")

Has anyone ever heard of or used thid pdl company ...
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Posts: 2
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Has anyone ever heard of or used thid pdl company known as PDL Loan Center? Also, does anyone know of a physical for them?

According to the Who Is for their website, PDL Loan Centers are the same thing as Impact Cash. If you put that in the search box, I'm sure someone has posted all the contact info.

Sub: #1 posted on Thu, 11/27/2008 - 09:05

FreakyFriday FreakyFriday

(Posts: 490 | Credits: )

how can I get on touch with pdl loan centers to pay my loan can some one reply to me my email is ***

*** Personal information deleted as per TOS - Jason

Sub: #2 posted on Mon, 01/05/2009 - 11:34


Hi Carolina,

Here is an email address for PDL Loan Center:

Sub: #3 posted on Mon, 01/05/2009 - 11:38

dawnlango7 dawnlango7

(Posts: 1147 | Credits: )

Impact Cash and PDL Loan Center are two completely separate companies. The email address dawnlango7 put in as a contact is for Impact Cash NOT PDL Loan Center. Also, it's not even an email for customer service. I don't know PDL Loan Centers email but here is their phone number: 866-928-5055. Good Luck!

Sub: #4 posted on Tue, 01/20/2009 - 09:38


For starters, I am sorry to hear that any company would have so little care for their customers that they would not return a phone call or email as soon as possible.

My suggestions would be as follows:

Review your contract for addresses and information on how to pay off. Attempt to contact them in this manor first with a letter, or using reverse look up tool on the web. (they may provide an address or bank account to send funds to)

If you look around most short term lenders use a specific group for reporting, find that group and ask for a copy of your credit report with them; that should contain a phone number.

If you can find some way of contacting the lender, request proof of the debt, a copy of the contract you signed, and a statement on your account.

As a tip to anyone that is borrowing, only borrow from a company that is licensed in your state. (Look for proof on the website, or on the wall in a store)
I know faxes are a pain, but they do make the contract and the whole process a lot more traceable and legitimate for the borrower and the lender, as well as ensure that both parties will hold up to their agreement.

And please do not borrow from one lender to pay another???s payment??? Go find a debt consolidation group, or figure out another way to handle your finances. These High interest loans are meant to be short term. I sadly see these products abused by consumers and this abuse encouraged by irresponsible lenders all too often, and it always seems to be the borrower who pays for the abuse in the end.


Sub: #5 posted on Wed, 03/25/2009 - 16:20


had a loan with pdl when i went to log on to that site country ventures show up...what is this company? and how do u get in touch with pdl?

Sub: #6 posted on Tue, 04/07/2009 - 11:28


High Country Venture is ImpactCashUSA, Cheyenne River Sioux Reservation, and is illegal.

Impact Cash USA
1-800-707-0102 ext. 8005
Monday-Friday, 8-5pm (MST)
accountservices (@)

Sub: #7 posted on Tue, 04/07/2009 - 11:45

nohiogal nohiogal

(Posts: 2582 | Credits: )

what do you mean that their illegal,pleasa explain more regarding informationon this company.

Sub: #8 posted on Mon, 04/20/2009 - 09:13


They do not have a license anywhere to lend.

Sub: #9 posted on Mon, 04/20/2009 - 09:26

nohiogal nohiogal

(Posts: 2582 | Credits: )

Please explain what exactly you mean.this is new to me and I need some help.

Sub: #10 posted on Mon, 04/20/2009 - 09:48


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