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Credit Solutions - Is it a scam company?

Submitted by on Sun, 11/12/2006 - 09:00
Posts: 202330
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Is Credit Solutions a legitimate company? I doubt whether it is a good company. I have been dealing with them for about 2 months. I just talked to one of my credit card companies and they said that they have not heard anything from credit solutions about any kind of settlement. Now what do I do?


I just got into the program with them one month ago. I need someone to tell me the truth about credit solutions and what i can do to get out of their program.


Submitted by on Wed, 07/15/2009 - 07:51

( Posts: 202330 | Credits: )


so, they never pay off your debts when they say they will settle. How's that?


Submitted by on Wed, 07/15/2009 - 08:04

( Posts: 202330 | Credits: )


I was researching for a Credit Solutions charity event and found this post. It???s amazing... this post originated 3 years ago and still going strong. It pisses me off when a few disgruntle whiners attempt to ruin a good thing for the rest of us. I've done my research and I'm with Credit Solutions... have been for a while and I have no problems. Maybe because I follow the guidelines... I don't do "x" when I was told to do "z" then cry because I didn???t get my results.

IF you do the research... out of 200,000 families... only 1694 have complained. That was pretty good odds for me. IF you do the research... most "debt" management companies have a poor BBB rating. Unless, they are like Valerie who is using this post to gain additional business for her Credit Repair company, and offer additional services outside of the "debt settlement" arena. Valerie offers you a chance to start your own business. If she didn't, her business would not have a great rating either.

Folks, the bottom line... we need help. We made poor choices, bad things happened to us to make the situation worse... But some of us never learn. We think we can continue doing what we want and face no consequences. It is those few who want to cry fowl and lawsuit who ruin it for the rest of us... when in fact, if you did your part... you would have been fine. If you can't abide by the guidelines, don't sign up. If your credit is messed up, don't blame anyone other than yourself. You wouldn't have gone to Credit Solutions or anyone else if your credit wasn't already messed up. So don't blame them. If you filed bankruptcy and didn't follow the court???s guidelines... the court kicks you out and you now owe your creditors the original balance plus fees and interest. Working with debt management is no different. IF YOU DO NOT pay what you agree... then the deal is off... and you will be worse off. So don't enter into an agreement with anyone...unless you know that no matter what... you can handle it. Again, I'm almost done with my program with Credit Solutions. I've had no problems whatsoever.

No debt management company, not even Valerie???s??? is JD Powers certified??? NEVER. And just to be clear??? Credit Solutions is a debt management/settlement company. We go to them in lieu of bankruptcy??? so again??? I doubt seriously Credit Solutions ruined anyone???s credit. Please. And, there is a distinct difference between Credit Repair and Debt Settlement. Credit Repair can remove any false items from your credit report, temporarily remove correct items, and leave a whole in your pocket. And yes I said TEMPORARILY remove correct items??? in 2-4 months those items will reappear on your credit. Debt Settlement negotiates your debt??? provides a more reasonable principal and interest, and gives you a little extra in the bank each month.

What many people don't realize is that until your account is funded, you will continue to be subject to collection actions, and your credit will continue to deteriorate. If a lender refuses to settle, you could end up in court with your wages garnished. So if you decide to settle your debt, your credit will reflect increasing delinquency, charge offs and court actions that may occur. Until YOU fund your account per your agreement. Yes Credit Solutions has had some issues in Idaho, New York and a few others??? but none with me. And they are on the news constantly with nothing but positive footage??? they keep receiving awards??? and again has helped over 200,000 families including me. These guys manage over $30 million dollars per month in people???s debt. We can???t even manage our $20,000 to $50,000 in debt without having issues. I guess that???s why they are the largest for profit Debt Management Company in the country, continue to receive awards, and continue to stay in business.

The bottom line??? misery loves company. If you always listen to the ???whiners??? and ???criers??? you???ll never accomplish anything in life. The process works if you follow the guidelines. If you don???t, you???ll end up like the rest of the ???whiners??? on this post??? crying because it???s always someone else???s fault when bad things happen. Once a deal is made, a settlement has been offered??? pay it??? or pay the consequences. Debt Settlement is risky. But with risk can come reward. Do what works for you and what you feel comfortable with.

Sort through the bull??? toss out the soft sales pitches to ???use my company??? or ???have you heard of this company?????? and decide for your self. If you can follow the guidelines??? go for it. If you cannot??? don???t sign up??? it???s that simple. But whatever you do??? please don???t sign up, make up your own rules???. then blame someone else for your own stupidity.

And, no??? I am not affiliated with the company. I am a customer. It just pisses me off to see and hear people steer people in the wrong direction, when they know for darn well??? they messed up??? and the fault is solely their own.


Submitted by on Mon, 07/20/2009 - 23:27

( Posts: 202330 | Credits: )


Ok... so the first post was a little "soapbox sermon"... So, just to be clear??? A debt settlement company charges a substantial enrollment fee and requires that you pay a monthly amount. With Credit Solutions??? you put the money in your own savings account??? that account is for payment to your creditors. The money has to accumulate to an amount equal to 20 percent to 50 percent of the debt BEFORE it's paid out.

Again, what many people don't realize is that until that account is funded per above, you will continue to be subject to collection actions, and your credit will continue to deteriorate. If a lender refuses to settle, you could end up in court with your wages garnished. Stay on top of your letters so that you know who settled and who didn't.

If you decide to settle your debt, your credit will reflect increasing delinquency, charge offs and court actions that may occur until your account is funded. However, once it's funded you'll be out of debt in 6 to 36 months... not 36 years!

And of course your creditors will try to get you out of the program??? they want their 100% plus fees, not the 50% and lower interest they agreed to. If they see a chance to get the 100% they will take it??? wouldn???t you? Get that money into your account and start paying??? that???s how you get the calls to stop. That???s where you begin to see progress. Follow the program.


Submitted by on Mon, 07/20/2009 - 23:45

( Posts: 202330 | Credits: )


Again... maybe I'm the only one who understands English... or maybe my salesperson was just honest with me... I don't know. I was told upfront... any debt I enrolled into the program would have to go into default BEFORE Credit Solutions could have it settled.

Common sense, if your creditor knows up front that you are attempting to settle ... they WILL NOT settle. But if you are in default... they are afraid they will get nothing... therefore they settle and are happy you are attempting to finally resolve your debt.

So why on earth would Credit Solutions contact them before your account is in default? Again, I was told everything upfront. I'd been paying on my accounts for years and never getting anywhere. I have two accounts left to settle out of twenty. I have no remorse. Before I went to Credit Solutions... My interest rates rose, my limits decreased, and my scores dropped because my balances compared to my new limits were too high. I didn't agree to those terms with my creditors, I would have never gotten those cards with those rates. I never would have spent as much with limits so low. They did what they did... mess me over???I did what I did refuse to take it??? I???ll pay what I owe and not a penny more. Can I pay??? yes. Will I pay??? no.

I got out of debt in nearly 3 years instead of 27 years; my scores are rising because accounts are being paid off. I will have a nice little savings account when all is said and done and just 3 credit cards. I kept the cards that the creditors left with reasonable rates and limits.

Any debt you enroll into the program MUST and WILL go into default. Credit Solutions will do nothing until that happens. While your accounts are going into default, put your money into your savings account. DO NOT spend it. Once your accounts have defaulted... 3 to 4 months... Credit Solutions will contact your creditors. You need to call Credit Solutions and let them know that the accounts have defaulted... as each creditor is different some take 2 months, some 4, some even 6 months. At that time, you should have enough money saved to begin paying off your first creditor. If you don't... that's not Credit Solution's fault... it's yours. But that happened to me; so I called, and my credit card company accepted my settlement in 4 monthly payments. Also, you have to pay the creditor, once a settlement is reached. Credit Solutions backs off and you set up payment with the creditor.

It is super simple folks. I know it is scary. I know it's tough to field those calls from the creditors. The person calling you gets a nice bonus if they can get full payment out of you. But they???ll get zero if Credit Solutions handles it and not them. So yes those creditors will threaten you, lie and tell you anything to get their money.

But if you hold on tight, the ends can really justify the means. It???s kind of like getting the flu shot. You???ll get sick at first, but nowhere near as sick if you didn???t get the shot. This is the same thing. At first (a few months) you???ll be in Credit Hell??? but then??? you???ll be able to enjoy life while everyone else around you is getting sicker and sicker.




Here's the true breakdown:

(1) Enroll in the program
(2a) Stop paying on your accounts and let them default
(2b) Put that money into a savings account... don't spend it
(2c) Dodge or answer those phone calls... there will be A LOT
(3) YOU let Credit Solutions know when you get your default or legal action letters from your creditor
(4) Credit Solutions then contacts your creditor... AND NOT before
(5a) A settlement is arranged anywhere from 10% to 70%
(5b) YOU accept or decline and wait for another offer
(6) YOU pay the agreed settled amount
(7) The process (items 2-6) starts over with the next account

Understand, how fast or slow it takes is up to YOU. You're using Credit Solutions to get a better settlement offer than you could get on your own. That's it. If you don???t call them??? they won???t call you. You are told up front it is a partnership??? do your part and they will do theirs.

Now, if you look at the number of complaints verses the number of clients??? less than 1% is complaining. And I???m sure it???s the same??? bottom of the barrel lazy folks who caused rates to rise for the rest of us from the beginning.

I recently complained to the BBB about Sprint to get my issue resolved. Did you know Sprint has like 32,000 complaints against them? Does that make them a scam? Are people going to stop using Sprint? Look it up if you don???t believe me.

Credit Solutions charges a hefty fee, but it???s worth it. And they charge it monthly over 18 months. Companies like CCCS and Credit Repair companies take the money upfront.
To anyone considering Credit Solutions.... if your salesperson doesn't tell you the truth... I have. Ask for another salesperson??? and get with the program. If you have tough skin and can follow it??? it???s the best thing going in this economy.

So, Don 54, Prissy, and anyone else, don't let these whiners ruin it for you. For me, I was $82,000 in credit card debt. Credit Solutions saved me $49,283 off my balances ... in just 3 years... I am managing to pay $32,700 (instead of $82,000)... I will have money in the bank, 3 emergency use credit cards with zero balances and single digit interest rates, and no debt accept my home and car.

Anyone complaining after just 1 or 2 months in the program didn???t follow the program. Anyone complaining after 20 months is just stupid??? and clearly not on top of their finances from the beginning. Is it just me??? who with even an ounce of common sense would continue to pay someone for nearly 2 years with nothing to show for it? I think we all would have gotten to the bottom of it from jump street. But again, that was someone who didn???t do their part??? if you didn???t save the money??? what are you going to settle with? If you didn???t call??? what were they suppose to do? It's simple to me, maybe I???m just odd.

Maybe it's me, but I hate half stories... please tell both sides. As a rule of thumb, if you have poor credit or trouble paying your bills, regardless of industry... you pay more or up front. Rent a car with good credit... no problem. Rent a car with bad credit... pay a upfront deposit along with the fee. Have great credit buy a house... no fees. Have questionable credit... buy a house... pay upfront fees. The list goes on and on. But Credit Repair, Debt Management, etc can not charge people, who don't or can't pay their bills, upfront for their services.

Secondly, when do we become responsible for our common sense? Who can honestly believe that if you don't pay your bills for 2 to 6 months that your credit won't be affected? Who can honestly believe that if you pay a company less than what you owe your credit won't be affected? Come On! There are consequences to your actions... yes you can pay less than what you owe... but this is the consequence... a lower score.

Sprint has over 32,000 complaints with the Better Business Bureau and a poor rating... where is their Nightline moment. If Credit Solutions is the largest debt settlement company in the country... wouldn't there be some unhappy customers? That is just part of doing business... it is impossible to please everyone.

As long as we remain a "fast food" nation... wanting everything done yesterday with the least effort on our part; there will be Credit Solutions, Lexington Law Firms, Jiffy Lubes, Wal-Mart???s, etc out there. They are not preying on people. People just don't want to do the work themselves so someone decided to capitalize on it.


Submitted by on Mon, 07/27/2009 - 21:39

( Posts: 202330 | Credits: )


"Jane You Ignorant Slut" this is a negotiation of your debt. No one business is the "Night in Shining Armor" it's a numbers game. If you didn't have major recent balance tranfers and you don't get any summons, good negotiations will follow, if you know how to play cards. If your debt is diversified over plenty of different banks, you're less likely to be pursued legally. If you have one card through a major bank with a balance of 40k, forget it. If you have 12 cards with 5k balances and you point out you're with a large national program that has you saving for a settlement offer, you'll probably come out debt free with a score that's beautiful. Any bank or they're outsourced collection center isn't going to "comfort you" that you've signed up to negotiate against them. Are you taking some kinda "anti-common-sense" pill?


Submitted by on Tue, 07/28/2009 - 21:05

( Posts: 202330 | Credits: )


I have been told by cccs that my only choice is to file bankruptcy because credit solutions did not inform my creditors of our agreement. They made me sign a power of attorney and told me not to answer anything from creditors. They took almost 500 dollars from me but cost me thousands in charge off, interest, and late fees because my cards were current until they told me to stop paying them. I already filed a complaint with bbb I dont know what else to do to get my money back. and on top of that I am going to have to pay a layer and court costs. This company should be locked up for life. They destroy americans that think they are taking a step in the right direction with their finances. Especially in this recesion who can scam famillies and people who have nothing to begin with. These credit solutions people are wrong and karma is gonna bite them.


Submitted by on Mon, 08/03/2009 - 08:11

( Posts: 202330 | Credits: )


Ok. I have been in several "shady" businesses you all know and some of you hate. Cars, credit repair, mortgage lending, insurance sales and some others. Keep in mind all of these services can be very highly valued services when done well correctly. These industries DO help a lot of people who will say good things. However there are always the one or two or ten or the thousands that rant and rave about getting scammed or taken advantage of or ripped off. I AM SICK OF IT. I am not defending this or any other company. But if you are going to enter into a BUSINESS TRANSACTION INVOLVING THOUSANDS OF DOLLARS with a person you have talked with one time and a company you never researched, THEN YOU DESERVE TO GET SCAMMED. That's how scams work. Even in "legit companies." They "hook" you and all they want is to close the deal. THen they go on to the next deal. These commissioned sales people are not really customer service people in the first place or they would not be asking for your money. If you are not willing to do your research about the company or understand what you are really getting for your money, you should be smart to not move forward until you do. If you are expecting to get specific results then you should HAVE THAT PUT IN WRITING BY THE COMPANY. If you do not have that then you have a post on a website between a bunch or other people complaining because they didn't read their paperwork either. This is a very buyer beware world we have now. When you enter into an agreement YOU SHOULD UNDERSTAND IT. If you need help, then get help. I am sure Valeri could refer you to an attorney that would review it for you. I would rather be out a hundred bucks then thousands.

My point is be responsible for yourself. If you didn't read your agreement then say that. Don't go back and complain "they didn't settle my debt" if they don't guarantee to and you didn't ask enough or any questions at all.

EXAMPLE:
When you order a meal at a restaurant, usually you know EXACTLY what you want. The second the food arrives you know if its right or wrong. If its wrong you can tell them and they will fix it usually with no problems. This a clear mutual understanding of the "agreement entered into" when you ordered. If you ordered a steak and they brought you something else, HOW STUPID WOULD YOU LOOK IF YOU SAID I DIDN'T READ THE MENU?

Unfortunately this happens all the time. People don't know what they are getting until they decide they don't like it. I know there are individuals out there that are crooked and will lie to people. However if he has gone against something the company clearly outlines that is not the companies fault. They are responsible for the employee but again, if you didn't read you paperwork who's to blame.

The funny part about all of this is that MOST OF IT YOU CAN DO YOURSELF to a large extent. Geez, you can find information on a million subjects in about 3 seconds nowadays. Have we become so lazy and dumb that we cant take an hour or two to learn about something WE ARE GOING TO SPEND THOUSANDS OF DOLLARS ON? If that's the case then call me in my office. I am happy to help you.


"There's a sucker born every minute." -P.T. Barnum


Submitted by on Tue, 08/18/2009 - 21:46

( Posts: 202330 | Credits: )


I was with credit solutions for about 6 months after the whole "dont answer your phone" and "ignore the mail" I saw nothing happening on credit solutions side only money coming out of my bank account. After credit solutions took about 1500 from me I gave up and closed my account with them. I then find out that all I did was lose 1500 dollars and accumulate 1000's of dollars worth of interest from not answering the phone. What a joke im in more debt now them when I started. And the money I paid them could of payed off one of my credit cards. Stay away from credit solutions!!!!


Submitted by on Fri, 08/21/2009 - 12:15

( Posts: 202330 | Credits: )


I need some advice! I enrolled with credit solutions last October. At the time, all my credit card were paid current. Once enrolled they told me to stop making payments and send registered letters to all my creditors giving CS power of attorney. I ended up paying over $80 to do this. My creditors kept calling demanding payment and said I shouldn't use CS, it was a scam. If you don't have thousands of dollars to settle your debt when the settlement offers come through, you're screwed. Most creditors want their settlement in 3 installments. If you owe $5200 to one creditor, you'll be paying $1733 per month. That is a mortgage payment! Now if all creditors wanted that payment at the same time? You got it! you might as well lay down and let them shoot you ;-). I decided to borrow againist my 401k to pay off all my creditors. My last settlement was made yesterday. I called credit solutions and explained that I had paid off all my creditors with little help from them. Yes, they did get me a few settlement offers but the majority were only a few hundred dollars in savings. By the time the credit card companies add on the late fees and interest for the last few months of NOT making payments, resulted in higher payoff amounts. I enrolled with signing an agreement to make monthly payments to CS (they automatically withdrawl the payments from my bank account). I want to know what their recourse could be if I close that bank account and stop making payments to them? Can they sue me? will they most likely sue me? They made most of their money up front with the 3 $400 payments. then its 192 every month for the next 21 months. I don't think they count on most people being able to come up with enough funds to pay off their debt in just 9 months. I'm not requesting they reimburse me what I've already given but I don't feel like I should continue paying them for the next 15 months. They also were NOT able to get settlement offers for my Mervyns account or my Dell account. When enrolling these accounts the Sales Rep NEVER mentioned that these two creditors REFUSE to work with CS. I was only told about this after the agreement was signed. Those two creditors came after me for all the late fees and interest for the last 9 months. This cost me over an addtional $1400! Something else CS does NOT disclose. If you settle a debt and more than $600 is forgiven, that creditor is required to report this to the IRS. You will be sent a 1099-C (capital gain) at the end of the year that you will need to claim. so you will still be entitled to pay 15% in taxes! Honestly, I could go on and on about how dishonest and unrelying this company is. If you want to rest peacefully each night, I strongly suggest you go another route.


Submitted by on Wed, 08/26/2009 - 08:44

( Posts: 202330 | Credits: )


Yeah, that's mainly why the AGs got involved. They want CS to change how they present information on how the whole debt settlement thing works. I believe you have to watch an online video before you can finish signing up now that explains all the good stuff and the bad stuff. Hopefully that will prevent people with good credit scores from signing up. It's supposed to be for people in way over their head in debt.


Submitted by on Tue, 09/01/2009 - 22:03

( Posts: 202330 | Credits: )


I too signed up with Credit Solutions 6 months ago, and the calls slowed down for awhile, and then started flooding in again. Last month, after hearing for the hundreth time from the collectors that Credit Solutions had never contacted them at all, I had had enough, so I called in demanding to cancel and be refunded all of my money. I had no problem with it at all, I was simply asked why I wanted to cancel, I was only to happy to let them know how they had screwed me over by just taking my money and doing absolutely nothing. Here's the thing though. When I heard that I was getting my refund and actually calmed down enough to listen to them, they told me that they actually had been in contact with my creditors. I laughed this off completely. what a shock, on one side Credit Solutions telling me one thing, on the other side, the harrassing phone calling collecors telling me the exact opposite. Why should I believe them at all? They did nothing, and the collectors were threatening to call my employer and garnish my wages. Imagine my shock when I was offered in addition to my cancellation and refund, proof that there had been contact, as well as proof that the collectors could not simply call my employer and garnish my wages. Proof? I sneered at the employee that if he could really show me proof, I'd give them another chance. Guess what? They had proof that the collector on the phone completely lied and that Credit Solutions actually had been speaking to them. Then they told me to look up the law online that they had provided to me on day 1 as far as my rights and the rules that the collectors had to follow, which I have since learned, they simply don't. I was so mad that I had said I would stay at the time, but once I got the proof, one I calmed down and actually read the inforation I had been provided at the start, I began to realize that I had not actually listened, I just wanted the stupid calls to stop. Now, a month later, I am very thankful that I did not go file bankruptcy as I had intended, and am actually moving forward in a positive direction. I may have made the decision to stay with them for the wrong reasons (I ran my mouth in anger), but it was the right decision, and I am thankful for it every day now.
My point is simply this. For those of you pissed off that Credit Solutions has done nothing like the collectors are telling you, simply make a call and ask for proof. You'll be as shocked as I was that they were actually telling the truth and that the collectors have been the ones lying. It actually makes sense though, since Chase wants all the money that they can get out of me, and Credit Solutions is helping me reduce what I will pay them overall. Yeah, my FICO score sucks right now, but it did before I enrolled, so they didn't help that. The bottom line is that I want the damn debts gone, and I want to pay as little as possible to do that, and Credit Solution is actually helping me. Just like anything inlife, the proof is in the pudding, and when I asked for the proof, I got it. You should too.


Submitted by on Tue, 09/01/2009 - 22:50

( Posts: 202330 | Credits: )


I have been with them for five month. when I hired them I had a very bad accident and I had no other choice. This company is a big time fraud, thief and liers. I am hiring a lawyer to get out of the contract I sign with them. Who ever is thinking of hiring this co please think a thousand time because I don't want you to go through what I went through. My credit report is messed up I am going to court because of the credit card co to get thier money and most of all they made me broke. I am posting this because I don't want anyone togo through what I am going through.


Submitted by on Tue, 09/08/2009 - 11:52

( Posts: 202330 | Credits: )


MY STORY: I think Credit Solutions must have changed management at some point. B/c at first they were great, they settled our debt on a few credit cards..then after like 6 months (we still had 3 credit cards to settle by then) they stopped returning our calls, and were basically not doing anything to help us. However....there is one thing they did do for us, they frustrated us to such a point that I got so upset and mustered up the courage to call my debtors myself...I thought Credit Solutions is charging people and doing nothing...how hard can it be for me to take my credit into my own hands! So I did, I called, I bartered w/ the companies myself and I settled my own debt. After they annoyed my creditors with their inaction for so long, my creditors were more than willing to work with me. So thanks credit solutions for totally being a horrible no action company....you moved me to realize that I am better than you! It has now been a couple of years and my credit is starting to recuperate. I shudder to think what would have happened to it otherwise...and ya know what? Speaking of the devil they called me a week ago wanting to know if I had interest in settling...(mind you all my debt is already settled, wonder how they DIDNT know that ha) and I told them..." Hmmm maybe I will give that a thought and get back to you in two years like you did me!" Then I laughed like a maniac and hung up. Not the grown up thing to do...but boy did it feel good!


Submitted by on Tue, 09/08/2009 - 16:21

( Posts: 202330 | Credits: )


I had been contacted by them to join the work at home program and now I am wondering if I should cancel before I even start. I checked with the BBB and they hadn't even heard aout them until April. They have had no complaints on them. I couldn't remember that they told me tht it would cost me $50.00 a month and they keep talking about shipment costs. What are shipment costs?


Submitted by on Fri, 09/11/2009 - 11:53

( Posts: 202330 | Credits: )


I am just coming into my 3rd month with Credit Solutions on an 18 month consolidation program. Should I seriously be concerned, I warned them up front about my discomfort with this situation, but now I am defaulting on my cards and they claim they haven't heard anything from Credit Solutions. I spoke with 1 of the customer service reps yesterday and they assured me after 4 to 5 months I will be recieving offers to settle from creditors. I know I am taking a hit on my credit but I figure if I can be free in 18 months Honestly. Then it is worth it to me. I can repair it just as fast once my debt to income ratio improves. I just want to get a warm feeling from the step I have taken with Credit Solutions. I would not have found this site if I wasn't concerned.


Submitted by on Mon, 09/14/2009 - 12:52

( Posts: 202330 | Credits: )


honestly it is not uncommon to hear creditors say that they have not heard from them or that they will not work with them or whatever. they want thier money as fast as they can get it and if they scare you into it thats just as good. im not saying one way or the other about this particular company but settlement does work. and it is a horrible uneasy feeling that you get during the process but in the end it will work out i promise!


Submitted by love_my_things on Tue, 09/15/2009 - 07:32

love_my_things

( Posts: 1434 | Credits: )


I got scammed by Credit Solutions too. They took my money, told me it was going to my creditors and nothing ever did. They kept my money and told me i should have been saving money in my own personal savings. Aparently I was paying them to tell me how much to put in my savings. I called and emailed the person who enrolled me in the program for months and left messages and never once got a call back until i got a random customer survey call from one of them out of the blue-had nothing to do with my complaints or messages just calling to say hi pretty much.

I told The "customer service" woman i spoke to everything and she pretty much called me stupid and said "what were you thinking" for trusting them when they werent returning my phone calls or emails for a few months.


Submitted by on Tue, 09/15/2009 - 14:44

( Posts: 202330 | Credits: )


Well, after reading the good and the bad of it all I've decided to tackle my debt on my own. I have no one but myself to blame for running up 1,000's in unsecured debt. I can't blame the card companies, and I'm not going to put myself in a position to blame a debt relief company. It's time I start being financially responsible and take my money power back. Let the pay-off credit snowball begin!


Submitted by on Wed, 09/16/2009 - 19:38

( Posts: 202330 | Credits: )


Terrible experience with credit solutions.They have experienced people like Jennifer giving you very irresponsible advice , making it sound like they know what they're doing but in the process you get deeper in debt because they are doing nothing to help but take your monthly fees. I got sued by the credit card company and the advice from credit solutions legal department was to wait to answer the supoena, that they couldn't help me and that it was the best thing that could had happened to me because now I could explain to a judge my situation.
PLEASE STAY AWAY...THEY'RE THE WORST...NO ETHICS...JUST A HUGE SHAM


Submitted by on Thu, 09/17/2009 - 12:19

( Posts: 202330 | Credits: )


Everything that CS does for you, you can do for yourself. You can negotiate your own debt settlements. You can settle your debt for 30% of the principal amount. They settle it for 50% of the whole amount including interest and make you think they are doing you a favor. No, they are making a huge profit.


Submitted by on Thu, 09/24/2009 - 08:17

( Posts: 202330 | Credits: )


Sorry to all of you that believe you got scammed, But Credit Solutions worked out GREAT for me!!!!!! I may not have had much debt (about $7000 in credit cards) but it needed it wiped out cause I was going back to school and couldn't afford the payments. Credit solutions has there own monthly fees which correspond with you debt. SERIOUSLY!!, they cut my total debt down to about $3000, there fees were about $900 and I was completely done and settled out with my four accounts in about 8 months. They saved me about $3000 and years and years of payments and accured interest not to mention having to deal with the credit card companies.


Submitted by on Fri, 09/25/2009 - 13:21

( Posts: 202330 | Credits: )


Quote:

Originally Posted by ironlogix
A friend of mine went through the program and only has positive things to say about the company. This company is definitely not a scam.

You are a XXXXX LIAR!!!!!!!!!!!!

Offensive language removed by Shazzers per the TOS.


Submitted by on Sun, 10/04/2009 - 13:49

( Posts: 202330 | Credits: )


I doubt he is lying. Yes I did have to contact them a number of times for various reasons because I was REALLY freaked out about not paying my credit card bill anymore. I did what they said, I never talked to my credit card compaines because they will say that they do not work with credit solutions because that want all of there money back but I stayed away from them. I received letter after letter saying my accounts are past due and will be sent to a collections agency and then they will be no way for me to neogotiate my overall amount. I contacted CS about it and faxed them every piece of mail that I received and I stayed patient and then about 4 months later I received my first settlement offer and I took it and within another 4 months I settled out my remaining accounts. I even asked to have some offers lowered and it worked. The trick to making this work is you have to stay on these people. They may forget about things sometimes and you need to remind them, afterall these are your accounts and if you want then wiped out then you have to keep reminding these people and provide them with anything that these creditors are sending you so they know exactly what is going on and they can help you. The PROOF is below, i copied my accounts (but i deleted the account number of course) from what I initially started off with and then what I settled. I started with a little over $6000 and I settled all of the accounts for about $2000, so I settled for about 33% of what I owed. CS does charge for there service and that was about a little under $800.


NameNumberTypeBalanceChase Card Services CreditCard$683.23Chase Card Services CreditCard$870.52Bank of America CreditCard$1,617.03Bank of America CreditCard$2,832.69


Accepted Offers

Creditor AccountAccount #TermsAmountAccepted DateChase Card Services [URL="javascript:void(0);"]View Terms[/URL] $456.00 9/30/2008 Chase Card Services [URL="javascript:void(0);"]View Terms[/URL] $550.00 11/5/2008 Bank of America [URL="javascript:void(0);"]View Terms[/URL] $420.00 7/29/2008 Bank of America [URL="javascript:void(0);"]View Terms[/URL] $660.00 7/29/2008


Declined Offers

Creditor AccountAccount #AmountDeclined DateChase Card Services $400.00 9/29/2008 Chase Card Services $580.00 9/8/2008 Chase Card Services $682.04 10/27/2008 Chase Card Services $682.00 11/5/2008


Submitted by on Mon, 10/05/2009 - 14:35

( Posts: 202330 | Credits: )


I'm so glad I did my own research on this company, they promised you to get you out Debt.Not ture they put you in more debt then before. It sound to good to be ture, I was speaking to someone from credit solutions her name is Michele Thompson account manager asking her, how come your company is not in the Better Business Bureau, her repond was our company is to big for the Better Business bureau. So I call Better Business Bureau directly, I was able to speak to some one and she told me all the negative about the company from grade A to F. there grade was BIG fat F. They been in business since March 2003. In the last 36 months they have 1,712 complaints. More information, go Dallas.bbb.org find out for your self. This is the real deal. credit solutions is scam!


Submitted by on Wed, 10/07/2009 - 07:58

( Posts: 202330 | Credits: )


Credit solutions had all the right answers... They understood me, or so I thought. I have always paid my bills, but when my wife lost her job, and I lost any overtime, we were in financial trouble. I had to choose between paying the mortgage, and paying the creditors, an obvious choice. I did everything Credit solutions asked of me... I set up automatic payments into my "Debt Freedom" checking that Credit Solutions withdrew their "fees" from. I filled out all the online forms, gave them all my credit information, and even told my creditors on the phone the canned speech I was told to give them. I was told that Credit Solutions was in contact with my creditors, and that the phone calls should eventually stop. They didn't. 5 months, I was still getting phone calls. So I did my own checking, and learned that Credit Solutions never contacted my creditors. I paid Credit Solutions over 2300 dollars, that I never got back. And I have no recourse. I cant sue Credit Solutions, because their contracts are set up to hold them harmless. It was a scam, still is a scam, and if anyone says otherwise... I would bet my last dollar they, or a friend or family member work for Credit Solutions! If I ever met a member of this foul organization... I would punch them square in the nose. (If you know me, that is very out of character)

Tell everyone you know... Credit Solutions is worthless.


Submitted by on Wed, 10/07/2009 - 07:58

( Posts: 202330 | Credits: )


The debt settlement industry is going to be the same anywhere you go, whether it's credit solutions or any other company. They all have a fee for their "service" which is always paid before you actually start saving money to settle your debts (this could take 6 months or longer!!!) If you are in bad shape and honestly cannot make the payments then debt settlement may work for you but honestly I think the industry is a scam. Anyone can settle debts on their own so a big company doing the work for you- and for a fee- is not necessary.


Submitted by on Wed, 10/07/2009 - 10:10

( Posts: 202330 | Credits: )


I am using Credit Solutions right now and have so far been satisfied. They have helped me so far with one out of 4 cards. I have yet to be able to settle on any other card yet( just the one) but they have done everything they said they would do for me so far.


Submitted by on Thu, 10/08/2009 - 23:41

( Posts: 202330 | Credits: )


Quote:

Originally Posted by Anonymous
The debt settlement industry is going to be the same anywhere you go, whether it's credit solutions or any other company. They all have a fee for their "service" which is always paid before you actually start saving money to settle your debts (this could take 6 months or longer!!!) If you are in bad shape and honestly cannot make the payments then debt settlement may work for you but honestly I think the industry is a scam. Anyone can settle debts on their own so a big company doing the work for you- and for a fee- is not necessary.



You can mow your own lawn, do your own dry cleaning, change your own oil, cook your own meals, cut your own hair, you can even legal represent yourself as your own attorney in court. But in most cases its a hastle that people dont want to deal with, or people have no idea how to do those things without messing them up. Its called a service, and you are paying for it. Our economy is driven on services, we are not a manufacturing country anymore. Just make sure you choose the right person or company to work for you.


Submitted by on Fri, 10/09/2009 - 13:43

( Posts: 202330 | Credits: )


i just recently left credit solutions as an account manager. let me first say that everything these people are writing is TRUE. i was forced to sit in a cubicle for 11 hours a day for shit pay to call on "clients" the bad thing is that half of these people are already receiving calls from other settlement companies trying to get their business or from creditors. it is like almost harassment what this company is doing to people in order to get them to sign into their program. if you are current on ur payments please stay clear of credit solutions, they do nothing but encourage you to default on your accounts. this is the worst idea ever. if you are behind on your accounts i would consider maybe settlement as a solution but consider doing it on your own before going through CSA. in the end if you ever wanna work for this horrible company then please consider doing ur research because i wasted 2 months of my time being brain washed by a bunch of idiots who think they are in the business of "saving lives" it is nothin but a bunch of bull.


Submitted by on Thu, 10/15/2009 - 16:29

( Posts: 202330 | Credits: )


what debt settlement companies like credit solutions does is just take all your debt and work out a deal with the company. You have to do two things, stop paying and save the money they told you to save. If you do that you get out of debt faster. it hurts your credit in the short run but credit got you in trouble in the first place, in the long run you wont have debt. its not rocket science and as an mba student i have learned a little research goes a long way anyone can complain but see how the company works then decide if its for you if not move on. Point is your credit is bad and you need it fixed ccs, debt settlement, bankruptcy they all look bad on your credit debt settlement doesnt show up on credit but your score takes a temporary hit.


Submitted by on Sat, 10/17/2009 - 08:21

( Posts: 202330 | Credits: )


I have used creditsolutions for about 2 years, maybe less. I had four credit cards getting out of control and needed help. I saw their ad and decided to use them. They said they could cut the owed amount in half which they did not. I paid about 85-95% on each card and they refused the get the largest card amount down at least 5%. I cut my losses and told them I wanted 1/4 of payment back. I called Zwicker & Associates which handles American Express delinquent account an told them that I would make payment on the 7112.01 I owed. Got that shit paid off in 10 months. =). creditsolutions is not the greatest company to work with because you stop all payment, decreasing your credit score. They do not execute what they tell you in the beginning. I would like to say in being in so much debt and wanting to take easy ways out does not explain my character well. I have learned from my mistakes. I am using a company called lexingtonlaw to fix and erase my delinquent history.

All links deactivated per the TOS, by Shazzers


Submitted by on Mon, 10/19/2009 - 13:52

( Posts: 202330 | Credits: )


Quote:

Originally Posted by mavery1946
I have been with credit solutions for about 2 month.I think it's a scam? I just talked to one of my credit card companies and they said that they have not heard anything from credit solutions about any kind of settlement. Now what do I do?



which company?


Submitted by on Fri, 11/13/2009 - 14:53

( Posts: 202330 | Credits: )


2 months? Why would any company start negotiating after only 2 months? One should have at least 40% of the debt ready to pay before one starts negotiating. It's really annoying to the creditors to negotiate, get them to agree to a settlement, and then say "hahaha. Our client has no money to pay you! Have a nice day!"


Submitted by Chrys Henderson on Fri, 11/13/2009 - 20:14

Chrys Henderson

( Posts: 2538 | Credits: )


Quote:

Originally Posted by mavery1946
I have been with credit solutions for about 2 month.I think it's a scam? I just talked to one of my credit card companies and they said that they have not heard anything from credit solutions about any kind of settlement. Now what do I do?


I also did the Credit Solutions Scam. That was 3 years ago. I saved the money like I was supposed to. Contacted my creditors on a monthly basis on my own. Ended up filing bankruptcy last month. Called Credit Solutions the day the bankruptcy was filed and they STILL call me 8 or more times a day plus the constant barage of emails. I can't get rid of them.


Submitted by on Wed, 11/18/2009 - 07:37

( Posts: 202330 | Credits: )


Sorry for 3 posts in a row....That was not my intent. I was trying to reply directly to other posters on here, and I found out it was throwing my replies to the very bottom of the pile, rather than directly beneath the posts I was replying too.
Sorry,
Joey Staton


Submitted by on Thu, 11/19/2009 - 10:37

( Posts: 202330 | Credits: )


so good you had to post it three times.two deleted.question,since you admit they don't fully explain how their company works that makes it okay?well no it doesn't,it is either stupidity or duplicity on the rep's part.i lean toward duplicity.you worked for a scam,and have started one of your own it seems.your posting all of your contact info,and business name is prohibited btw.


Submitted by paulmergel on Thu, 11/19/2009 - 10:40

paulmergel

( Posts: 15514 | Credits: )


I'm still around love_my_things
paulmergel...i only stumbled upon here yesterday and didn't see anywhere that prohibited me from posting what I posted? My apologies. I simply googled Credit Solutions scam and found this to be one of the 1st hits. I'll admit I did try to advertise for free, but it's only in good nature as I know that we take care of our clients, and Credit Solutions does now.
To answer your questions though. I never once said it was okay that they don't fully explain everything, and I'm not even sure how you read that differently? That was one of the reasons I left that company. Again the company I work for now fully discloses everything to the client prior to enrollment.
Where did I state that I started my own company? I'm not being rude, ugly, or nasty, but did you honestly read my post or just skim through it? You accused me of 2 things, or which I did neither of?
Joey Staton


Submitted by on Fri, 11/20/2009 - 12:14

( Posts: 202330 | Credits: )