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debt consolidation - Whitestar Financial Services

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I am trying to fill in my details on the counseling form. It would not go through because of the ZIP. what IS ZIP?




I would hope that someone would validate if this is illegal or not because i am seeing alot of people post around here about settlement companies charging these outragious fees upfront. The company i used did not do this, but im wondering if this is something that should be added to my top 10 list of things to look for in a settlement company. Is this illegal?

Sub: #11 posted on Fri, 02/06/2009 - 12:02

love_my_things love_my_things

(Posts: 1434 | Credits: )

I have been dealing with whitestar financial in boca raton florida for several months now. they say they are a christian debt settlement agency. I have talked to some law firms that say they are not legal. they promise to have contact with my creditors and they do not. They e-mail me paper work and tell me to send it to the creditors,using certified mail, return receipt requested. Every time I do this, it cost me over $5.00 per letter. It seems to have done nothing for me. Their letters are not profession either. They have poor English and misspelled words and it looks very suspicious to me. They all sound very nice, but they are charging me one third of the money that I owe to my creditors. Can you give me any info on this company. Need help.

thanks

Sub: #12 posted on Fri, 05/01/2009 - 14:54

Unregistered


I work for Whitestar as a salesman and account manager.

A. We have never posted "phony" logos on our website, and we are and have been members of USOBA, Dunn & Bradstreet and the BBB. By the way, we have recently upgraded to being an accredited member of the BBB and also now have an A- rating. Those are fairly strong credentials for any business but are especially so in this industry. The BBB is really the best tool to use for investigating companies' credentials. One thing to remember about industry advocacy groups in any industry is that they are essentially numbers of companies that have banded together for the purposes of marketing themselves. There's nothing wrong with that, but there is no independent accountability. I don't believe one should rely heavily on membership in TASC, or USOBA for that matter, for credentials. Use the BBB.

B. As someone here has already pointed out, there is no way anyone working for Whitestar would put a home equity ANYTHING into our program. That is secured debt and is not eligible for negotiation. Wouldn't happen, and it wouldn't get past compliance even if one of the salesmen did slip up and try to enroll it. Thus, I am somewhat suspicious of that person's post.

C. I am also not aware of anyone at Whitestar claiming to be a Christian debt settlement company, but I do know we have an affiliate that does. I am not aware that there is anything illegal about that. I also am skeptical again of the posts that "lawyers" said it is illegal. What lawyers, representing whose interests? Their own? Are "lawyers" known to be the dispensers of unfettered gospel in our society? LOL! Show me some documentation.

D. It is not generally illegal to charge up front fees in this industry, but some states elect to restrict businesses that do. Most debt settlement companies try to charge a large percentage of their fees up front. I personally can tell you that I often structure deals with my clients where the down payment (up front fee) is reduced to one or two monthly payments that match what the ongoing payments will be.

E. We recommend that our clients use certified mail in alerting their creditors to the fact that they are closing accounts, requesting contact only in writing, in some cases issuing cease and desist requests, and are now working with Whitestar. As we tell our prospects and clients, they have to work with us to attain the ultimate goal of reducing contacts and harassment by creditors and collectors, and there are no guarantees. Our approach is based on what is legal and effective and what will, in our opinion, lead to successful settlement with the least amount of hassle.

F. Anyone who feels they have not gotten the service promised to them, please feel free to contact us, including manager Alan Lipsky.

I worked for another company in the area here and moved to Whitestar for the very reason that I am given the ability to be flexible with fees, and I decided they had more integrity and provided better service. I still feel that way.

Again, somewhat skeptical and suspicious of the negative posts here, as they are full of unsupported claims and in some cases allegations that simply aren't true or possible.

Again, check the Better Business Bureau (and Dunn & Bradstreet and USOBA) for a good idea of the type of company we are. The WORST you can say about our posted credentials is that, at the moment, our SiteSafe (with Network Solutions) is expired. It will be renewed shortly.

Albert

Sub: #13 posted on Mon, 05/04/2009 - 16:24

Unregistered


"Also the email he sent me was from Peter Kirschner
(peterk@whitestarfina ncialservices.com).. which also seems kind of shady. Why wouldn't Stu have his own email address?"

I'm not sure what this post is trying to say, but once again it is misleading and once again the word "shady" seems to be used without any real basis. In this case Stu DOES have his own email address... at the company where he works - Whitestar. Are you suggesting that he should be using a personal (ie yahoo) address instead? That, to me, would truly be shady.

Sub: #14 posted on Tue, 05/05/2009 - 08:22

Unregistered


Debt Settlement does not work with secured debt like HELOCS and no debt settlement company is taking that debt on. Most debt settlement companies have d or f ratings this is due primarily to the constant inquiries they get. Whitestar has an A- which means they are doing a lot of things right. It is important that you debt settlement company use a third party FDIC insured bank to set up your "Special Purpose Account" where you will be saving your money for settlement. Whitestar uses Rocky Mountain Bank and Trust, they never actually control your money. You are in control. If you opt out everything in that account above your fees at the time of your opt out is yours to settle your accounts with or use however you choose. That protects you. It is a straight forward process that works well as an alternative to bankruptcy. If you do not want to file bankruptcy or cannot Debt Settlement is a legal and responsible method of eliminating your debt.

Sub: #15 posted on Thu, 05/07/2009 - 04:24

Unregistered


The 67 year old customer listed above was fully refunded and rescinded her complaint with the BBB. It also wasn't a home equity account as was claimed.

More importantly this whole site/forum is associated with a company (Oakview Law Group) that is doing business in this industry.

Obviously there is a conflict of interest.

ONCE AGAIN, CHECK WITH THE BETTER BUSINESS BUREAU!!!

Thank you,

Albert Michaels

Sub: #16 posted on Wed, 05/13/2009 - 07:01

Unregistered


I just checked the BBB and whitestar is not found.

Sub: #17 posted on Tue, 06/02/2009 - 13:28

Unregistered


Go to bbb.org

type in Whitestar Financial

Sub: #18 posted on Mon, 06/15/2009 - 12:06

Unregistered


The reason the I used my email address for Stu Rubens is because he was having computer issues and he wanted to get the emails out, so I did it for him. And yes he has an email address as all of our reps do.

Sub: #19 posted on Wed, 08/19/2009 - 10:49

Unregistered


Quote:
Originally Posted by Anonymous
"Also the email he sent me was from Peter Kirschner
(peterk@whitestarfina ncialservices.com).. which also seems kind of shady. Why wouldn't Stu have his own email address?"

I'm not sure what this post is trying to say, but once again it is misleading and once again the word "shady" seems to be used without any real basis. In this case Stu DOES have his own email address... at the company where he works - Whitestar. Are you suggesting that he should be using a personal (ie yahoo) address instead? That, to me, would truly be shady.



Seriously guys, there are plenty of sales floors in all kinds of industries where a senior manager may send out quotes for a junior sales guy or counselor. That doesn't mean he's shady. As long as it is coming from the same company, who cares? Use common sense.

I checked out Whitestar and they have an A- with the BBB in Florida, so the bottomline is that if they were shady, you'd hear about it on the BBB, not made up stories. Keep your facts straight.

Sub: #20 posted on Mon, 10/12/2009 - 19:33

debtmanagementguys debtmanagementguys

(Posts: 28 | Credits: )


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