superior asset managment

The Number I have is 800-895-3081

You might want to check this link out very interesting info about SAM.

http://www.ripoffreport.com/reports/0/108/ripoff0108928.htm

i resontly had a old bill that i just got as where i help a friend with a cell phone as she was making the payments
and i never recieved a billing on it
and i had to track down the number of the collection as the number i had did not go through even after being on the phone for almost a hour. and so the post of the phone numbers help a great deal as where i was in touch with the corporate office...

what is the email for the owner or the company as i saw a email and i misplaced it can you please help
thanks

The email address of eking(at)superiorcreditservices.com

I received a letter from them stating that we owed over $300 and needed to pay them right then!

We called the number they got very aggressive. We are taking this to the law & reporting them to the bbb. They are a fraud. I have looked at very many different reports, all of them were very rude people.

This is the information i have
Superior asset management, inc
Po box 1928
Ft. Walton beach, fl 32549-1928

What is with this company and why are they still doing "business" ???

Want a real shocker? Do a 2 year FOIA request with the FTC and you will see they have over 700 complaints filed. Many of their tactics are absolutly deplorable. Whats been mentioned here doesn't even begin to scratch the surface of the FTC complaints.

There number is 800-895-2956

This company has been calling my neighbors regarding a T-Mobile bill that does not exist. Has anyone been receiving harrassing calls from this company. I called them today and they would not give me their address. Please email me at .. with any responses or similar stories. I did call the Attorney General today as well. Thanks.

email address removed as per forum rules - Mike

Write a letter to SAM giving it the most legal importance. They must stop calling if their is no valid purpose. Tell them to remove your name from their system or else you will contact your attorney.

Quote:

My 85 year old mother recently got a number of calls from a Superior SOB demanding $488.00. for a credit card bill. They would not say what credit card, what bank, what charge, no dates; nothing but threaten her credit and a law suit, and, they said they will call her every day until she pays! (********!) And they demanded that a "phone check" was the only way to pay!!!
How many senior citizens would be intimated by this and just pay without proof?
This was repeated to both me and my wife who took subsequent calls. In another call, they said to her "you have no rights" And they demanded again that a "phone check" was the only way to pay now or face other chnages!!!

She is very capable, but I have been monitoring her finances for a number of years and know all bills are paid. She has excellent credit and would pay any valid bill.

I took two calls. I asked for documentation, they refused. And on each call they demanded that a "phone check" was the only way to pay!!!

I will take them on, with regulatory agencies, in the courts if needed, and notifying their clients of potential class actions suits resulting with by their methods.

Readers, if you have more valid complaints against Superior please post them.

J

hey i am an employee of Superior Asset Management and not all of us are agressive or rude as they may say....as far as the accounts we have they are placed in our office we dont acquire them and the info that we have is what the client forwards over if the balances or numbers are wrong its not our fault...I mean sometimes you have to look at the bigger picture which would the client cing att tmobile or whoever...but on behalf of the collectors who were rude i apologize

I've been called by Pam Barnes from SAM 1-800-895-2989 everyday this week on my cell phone. She is calling for someone named Lopez, but doesn't speak clearly enough for me to hear the phone number. I was going to call back explaining that she has incorrect information. This morning I got the number. I called, but couldn't speak with Pam. The lady I talked to didn't talk clear either so I didn't get her name. I asked them to quit calling my cell # (Pam called again in 30 minutes). Four out of five people I spoke with were very rude & didn't care that they had the wrong number. I asked for the manager, but never got a name or was transferred. I was yelled at & hung up on several times (even by Pam Barnes!) I intend to report this to the attorney general's office. I finally spoke to a gentleman who took my information & said he would report these instances to their manager. He even apologized for their error. Good luck to everyone.

Received a letter from Superior Asset Management to settle an account from AT&T. Indicates amount owed as $284.65, but willing to settle for $99.63. By phone they tell me this will settle account with no further effort to collect the rest and no further negative reporting to credit bureau. I am not sure this is true and feel as if I may pay the $99.63 only to be continually bothered regarding the remainder. It doesn't make much sense to me since I have offered AT&T $140 (which I felt I owned), but they repeatedly rejected that offer. Why would they come back with a lesser offer? Should I trust this resolution? Thanks!

clseckerson, you need to make sure if this settlement offer put by SAM is a legitimate one. Ask them to put the offer in writing first with all the account details. This will ensure that they really have the debt account of AT&T. Don't end up paying to the wrong company not authorized for this collection. If SAM proves its authorizations, you can go ahead with the proposal if that suits to you.

I have also received phone calls from this company looking into my credit and putting collections that are showing on all 3 bureau's. How do I get the 3 credit agencies to take this off my credit history and prevent this again. If this is fraud, how does this work? Why haven't they been stopped? obviously i'm not there first! They say I had a T-mobile account that I never had!

mmartinez, if three credit bureaus are reporting the same account, the collection agency might have sent this information. This forces Superior Asset to give you the required information. If they don't validate the debt in writing, write a letter to the three bureaus that SAM has failed to validate the account. They will investigate with the company and get the actual details. If they don't receive anything, the account must be removed from your file as per the FCRA laws.

T-Mobile sold my account to SAM. SAM offered to settle the account for 50%. I paid the 50% in full. Today, over a year later, I received notice from an attorney's office requesting payment on the same account that has already been resolved through SAM. Help!

Mandy, ask the law firm to validate the debt in writing? Do you have proof from your side showing that the debt has already been paid off? This will make your point stronger and genuine.

a number i found today is 800-385-5512

I had Cingular service for many years. One day I went to Cingular's office and changed my monthly plan to a cheaper one. Somehow the clerk at Cingular removed my free nights and weekends. I didn't have any way to know what he did. By the time I received my monthly bill it was $605.00 from an average of $59.00 per month. I attempted to work it out with Cingular but they didn't even return my calls. Now SAM is calling me twice a day. I am not going to pay this bill w/o a court order. There are some attorneys in Broward taking cases under the FCRA on contingency basis. Does anyone knows their names? I saw their names in the Miami Herald but I can' find it now. I sent a certified letter to SAM disputing this debt and FCCA stop calls. SAM has reported me to the credit bureaus but still I am not paying it. I guess I'll be one of the many million Americans w/o credit.

I got a call from them today. Their number as of 8/17/06 is 1-800-895-3103 Address: P.O. Box 4339 Ft. Walton Beach, Florida 32549

For those having problems with Superior Asset Management the address listed in this thread (18167 US Highwy 19 Suite 200, Clearwater FL 33764 is not valid (I sent certified letter and it returned).

I am also having extended problems with this company. I finally connected with them at phone number 800-895-3103 and they informed me their address was (after a suspicious pause, a false-start, then finally I was given):
34 Miracle Trip Parkway
Suite 34
Fort Walton Beach, Florida 32548

Obviously this company changes phone numbers and
addresses like I change soiled diapers on my baby
so if this doesn't work, caveat emptor.

Good luck to all of you ex-TMobilers fighting
fradulent 'bills' and this back-alley sweatshop
gutter dwelling sleazeball 'collection agency'.

I received a notice from my credit monitoring service the SAM claims I owe $396 for a Martin County EMS bill dating back to January 2003. This is the first time I hear of this!

I was taken by ambulance to the hospital on January 2003. However, I was actually being driven there by a friend of mine who was pulled over by Martin County Sheriff's Office. He informed MCSO that he was in a rush to take me to the hospital. They immediately called the ambulance, even though I was not in need of one, as it was not an emergency. The sheriff said, "Don't worry this is a county service, and there will be no charge."

Following my hospital visit, I paid my hospital bills, and that was the end of it until a few days ago I received the collection notice. They never billed me! I'm willing to pay the $396, but I don't want this item appearing on my credit report. I have no derogatory items on my report except for this one! and its driving me insane. What should I do? SAM will not remove the item from my report, and the county EMS says they no longer own this account and it is upto SAM to remove it. SAM says they need direction from the EMS to remove it, otherwise they will continue to update this account showing a current date so it doesn't purge from my credit report after seven years.

Check #54** pd this debt to superior asset a year ago---trying to get bank confirmation of cancelled check------------please leave me alone! Check your records!

Account info removed for your safety - Vikas

SUSAN, you are placing your request at the wrong company. This is a public forum discussing about debts. It has no connection with Superior Asset Management.

In an effort to work with SAM I had set-up payment arrangements for a $50 withdrawl from my checking acct. This was considered to be a "hardship" agreement. After six months they asked to settle the debt or increase the withdrawls to $86. While discussing the settlement (debt remaining was $1195 settlement offered was for $600)I stated I would have to check with my wife. In the interim my checking account was debited $600 w/o my authorization.

After checking with my bank they stated it would have to be handled my me in a civil action. I have a hard time accepting the fact that this company (SAM) is able/allowed to make unauthorized withdrawls. Do I have any recourse to recover my money quickly?

They aren't allowed to make unauthorized withdrawals, They most likely made the $600 withdraw under auspice that you had previously given permission for them to process ACH transactions.

To protect your self, whether dealing with SAM
(a personal vendetta of mine by the way) or any collection agency NEVER give give them a check by phone credit card by phone or any authorization to do regular ACH withdrawals. In order to do this you have given them all the information they need to go in and take money out of your account at anytime. Also, never do Western Union or Money gram, they charge excessive fees (up to $15.00) and your payment won't be paid any faster. Always insist on payment only by Money order, Cashiers Check, or certified checks only (even your own paper check they can get the necessary information to take withdrawals).It would also be highly recommended to send these payments CMRRR or PMDC (priority Mail w/ certificate of mailing and delivery confirmation, they can not refuse to accept mail sent in this manner like they can CMRRR).

Using Money Order, Cashiers or Certified check may cost you some extra also (not more then $5.00 depending on which you choose to use, but can be as little at $.50 )you are provided with a receipt, and can check with the issuer to see that the instrument was cashed.

It is very simple. They Must accept any payment you send them, and they must post it to your account (this does not meant they agree to any payment arrangements however). Even if they do not agree to your proposed payment plan, send them the money (assuming you acknowledge the debt or it has been validated). By doing so you are showing you are making a reasonable effort to address the situation within your means. Should they press the issue and take it to court, you will have evidence to show the court you ave been trying to work something out, but they are refusing to cooperate.

By the way A FOIA request with the Federal Trade Commission last years for records from 2004-2005 revealed 750 consumer complaints against SAM for violations of the fdcpa ranging from Harassment, discussing account with third parties, providing false or misleading information, threats of arrest and threats of physical violence or personal injury. These are not sane scrupulous people and should never be trusted with any confidential information.

FOIA request can be made in witting to any governmental agency. FTC FOIA request are free for the first 100 pages, and cost $0.10/per page after that. Unless otherwise requested, information is sent on CD Rom.

Yep my experience with Superior Asset Management who is apparently now the collector for T-mobile appears not to be on the up and up. I recently called them at 1-800-895-2989 and they would not even give me their mailing address. We had been dealing with AmSher prior to SAM taking over t-mobile collection and had already disputed t-mobiles claim through AmSher. Now this new company refuses to accept any decisions made under AmSher. What gives? Citizens ought to be protected from such shady collectors!

I am trying to contact superior asset managment regarding the amount they put in my credit and everytime i try to calling it is just and automatic operator telling me my account with them has been cancelled and couldn't reach these ppl. don't know what to do and I am having a hard time trying to proof to the credit bureu that this amount should not be in my credit. help please!!!!!!!!! the # i called is 800-385-5512

I have this info for Superior Asset Management.

Call them at either 1-800-895-2989 or 1-800-895-3103

The address that I have for them is

PO Box 4339
Ft. Walton Beach, FL
32549

If you loosers paid your bill you wouldn't have to post messages on this board. I work for SAM, it is a reputable and law abiding company. The company does not allow it's collectors to break the law and it teaches them the fdcpa and the correct way to deal with dead beats.

I just dealt with Superior Asset Management about a T-Mobile bill. I found the staff helpful and very knowledgable. I owed the bill and I hid from it for 2 years. This company found me and I guess it was time to pay it. They were curteous and actually gave me a settlement. I want to thank the collector whose name was Tiffany for helping me.

They have called and left messages a few times at my work, The Gentlemans name is Peter who always calls, and this is the number that they always leave.

1-800-587-5714


Hope this helps everyone out.

Supriour asset managment countinues to call me looking for someone I have never heard of. I have called them and demanded that they stop calling only to have them start calling the cell phone I was calling from. They call every morning at 7:12am Im frustrated can anyone help?

SAM refuses to send me written proof of who they are, what I owe them, and who their client is. Aren't they supposed to provide that?

Just Saying that i just got off the phone with my lawyers /c sam doesnt want to handle my case in a timely matter. The Manager Michael said that he was going to sit on my case and dont expect my maney back... sure!!! when its my money i dont play around... there's gonna be a couple of people getting fired out of that damn place!!!

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For anybody who has problems with this company call Secretary General's office. SAM's new phone number is 800-895-3116

You can locate Superior Asset Management at PO Box 47248, Oak Park, MI 48237. They are trying to rip me off for a debt that i never created. I understand from others that they are a crooked company, trying to force people to pay on fraudlant debts.

Fred Welcome to the forums. Thank you for the useful information. Please register and join us. Your information can be a help to someone. Best Wishes in the New Year. KYSIDE38

This so called company has called us several times.
They are looking for someone named Scott Ziegler who evidently owes them money.
We do not know him.
We have had this number for over 5 years now.
It is in the phone book in our name.
How can I stop them from calling here and disturbing us.
We are older with medical problems and are tired of answering the phone to argue with them or get a message on the machine. Today, the guy hung up on me after I told him to please delete my number. I called back. A lady said she would take my number out of the database. This same thing was told to me the last 3 or 4 calls. I would change the number, but the phone company said I would probably get another dead beat's number. That they try to kill them for a year before giving them out. So, this company has been after him a long time. I just want them to stop!

Sending the company a cease and desist letter should do it. You may also have a claim against them, you can get an opinion from an attorney, maybe try looking for one on naca.net.

I don't know where to begin. I am SOO frustrated. I am just starting down the road of trying to take charge of my credit and am finding roadblock after roadblock. The latest ended in a screaming match with the Superior Assets Management company representative. She not only refused my request for paperwork regarding my account and ended up hanging up on me. My "bill" was sold to SAM in February 2007 by the original creditor. SAM stated that they sent me two notifications - one that stated that they now had control of the account and another that stated they were not being paid. I never received these notifications - I doubt they were sent. They stated an incorrect address when I asked where the notifications were sent to. Anyway, they won't re-send me anything at all. NADA. I have been begging them to send me something, anything at all, stating what I owe them and how they came up with the figure. They refuse stating "Either pay it or ruin my credit further". I told them that they are not getting any money from me until they send something to me. They refused. Here's another step in this complicated process...I have a debt consolidator that just sent them $26 towards my bill with them TODAY. So, they are actually getting payments from me, via the debt consolidator issuing payments on my behalf. Is there any recourse to get information out of SAM or am I stuck? I am 21 and want to fix my credit NOW. PLEASE, PLEASE, PLEASE HELP!!! Is the letter that Roxette gave to the other requestor applicable to get information from SAM? Thank you so much for any words of wisdom.

First things first! Don't let these bottom feeders get to you. They know they are in the wrong, but will hound you and try to harass you in attempt to scare you into paying.

Under the law, you have 30 Days from receipt of Written notification either ask them IN WRITING to validate the debt, or make a payment if you know the debt to be valid if you fail to respond in any manner. After that thirty days they will assume the debt is valid. You can still ask for validation. BY law within 5 days of the first contact you should have received a written dunning notice from SAM (however I am certain you didn't). That's your first FCRA violation ($1000 should you try to pursue that).

If they fail to produce validation of the debt , they can no longer collect on it (however they will refuse and continue to try to collect) after about 4 months they will send your account off either to another agency or an attorney. Their attorney's (Arthur Corrales, Ft. Walton Beach, FL or William D. Smith, Atlanta (suburb), GA) also will refuse to produce validation, however they will comply with the fdcpa.

In the case of Mr. Corrales, I asked for validation, he did not respond and two months later I got a call from Mr. Smiths office. (at the time he contacted me he was not registered with either the Georgia or Illinois Bar Associations. He is Now registered with the Georgia State Bar after I called him out on this). He will attempt to validate, though his documentation was incomplete. HE WILL ATTEMPT TO DOCUMNET YOU MAKING COMMITMENT YOU DID NOT. You must correct this in Writing as soon as you become aware.

In my case I asked for validation and 6 months later I received incomplete documentation, however in an effort to resolve the matter I offered a payment plan which he has not yet to respond to (9 months later). Hope this helps some what . fee free to PM me if you have any questions.

I just got a letter from them as well, for an account I know I closed out over 6 years ago. I don't know where to get the proof of this. But regardless I asked the SAM representative if they could provide the source or the dept or the documentation and they said they didn't have that. This reeks and is very fishy. I just read through the 10 pages of comments here and notice MANY other people are having the same situation. Where is our government when you need them to regulate out of control businesses like Superior Asset Management????

Am I getting the run around form SAM? I called they said they don't have the bill they are collecting on, that I should call T-Mobile. I called T-Mobile they said they don't have the bill, the agency does. I call SAM back and they then said that they can tell me but can't mail it to me, I mentioned the fdcpa requires they prove it, and they then yelled at me saying that "they know the law, not me". Then they hung up. I called back and then they said that since the debts have been through so many agencies that neither they nor T-Mobile has the bill to validate. I mentioned the FDCPA and they said that it only applies to the initial debt collection agency not them.

Is this for real? I seems so half-assed and unprofessional. Am I getting scammed and run around? Is T-Mobil in cahoots with them?

I hate SAM

People, you are all doing the right thing by being cautious. If no one can provide proper evidence of debt, then there is no debt. I would ignore them and if they continue to harass you, call the police and file a report and/or contact a lawyer.