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CBCS Collections - What do people say about this collection agency?

Submitted by on Mon, 09/04/2006 - 10:16
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CBCS showed up on my credit report now i need to contact by phone CBCS Collections to see what the charges are about.


Here is the address of the company
BellSouth And CBCS Collections
Address:
1155 Peachtree St. NE
Atlanta Georgia 30309
U.S.A.

Demand from CBCS to provide proof of the debt in writing, You have your federal rights to know that there is in fact a debt in your name.


Submitted by Christina on Mon, 09/04/2006 - 10:30

Christina

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Hello,

Somehow CBCS collections got my phone number for my daughter's debt. They keep calling me and I keep telling them that my daughter does not live with me. They have her number, but it's blocked. Is there any legal remedy to stop this harassment?
:(

Thanks,

Sandy


Submitted by on Wed, 09/20/2006 - 08:47

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I need to contact you asap


Submitted by on Mon, 02/26/2007 - 11:20

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Robert, it looks like you are trying to reach CBCS collections. See their address in the post above and contact them


Submitted by trophy on Mon, 02/26/2007 - 13:40

trophy

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I noticed that bellsouth is on my husbands credit report twice, under two different account numbers but for the exact same amount. One claims to be payed in full at a 0 balance, and the other says we still owe money to them. I tried to call bellsouth, they claim my husband doesn't owe them any money. I can't seem to find a number for CBCS collections, does any one know what I can do to clear this up quick? Besides doing the 30 dispute?


Submitted by on Mon, 05/07/2007 - 08:31

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8003958289/ to stop calls ask for CBCS collections address and write a cease and desist letter saying to cease and desist all collection calls and put yur #


Submitted by on Tue, 05/22/2007 - 15:53

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I contacted both companies and CBCS collections, of course says "pay the money, blah blah blah, whats your address? blah, blah, whats your phone number? blah, of course they say its legit and I owe it, Bell south of course says that I do not owe them anything and they have no record of the account, BUT neither will call the other one to verify this. Can I CONFERENCE CALL THEM TOGETHER OR WILL THIS NOT WORK EITHER?


Submitted by on Sun, 07/15/2007 - 16:52

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Hi been-there-done-that...

ok, there is an easy solution for you here. You need to send a letter to CBCS via certified mail, RRR. This will be a debt validation letter. In this letter, you are telling them that you request for them to prove their claims about this debt. Validation, in order to satisfy the letter of the law, must prove three things:

1--it must prove that the CBCS Collections debt is legitimately yours.
2--it must prove that CBCS has the legal authority or right to collect on this debt.
3--it will prove how the amount they claim you owe is calculated.

If they do not provide such documentation to you, it is illegal per federal law for them to continue trying to collect this debt from you. The FDCPA--federal law--states that they must stop all collection efforts once they receive your validation request, and they are not allowed to continue those efforts until they provide you with proper validation. If they cannot provide it, then you can sue them for $$$ if they continue trying to collect it anyways.

In this letter, you want to be sure to mention that you have spoken with the original creditor personally, and Bell South has informed you that they have no such record of an account past due with your name on it. Chances are good that they wont be able to validate it because of that, and they will have to stop bugging you or risk a lawsuit.

hello Sandy D--your situation is also easily rectified. All you need to do is send them a letter that we call a cease and desist letter. This is a letter telling them that they are to immediately cease any and all attempts to contact you regarding this matter. This means that they cannot call you or send you anything in the mail.

Inform them that they are violating section 804 of the Fair Debt Collection Practices Act by repeatedly calling you, because you are a third party in this issue. FDCPA section 804 states that they can only contact a third party one time to find the whereabouts of the alleged debtor. If they keep calling you, this is the way to go:

Quote:

To whom it may concern:

Your company has been repeatedly calling me regarding a business matter that you say you have with (insert your daughter's name here). I am a third party to this issue, and as such, the Fair Debt Collection Practices Act prohibits you from repeatedly calling me about this person. Your company has already been informed that you cannot reach this person by calling my telephone number, which is (insert your # here). Your actions constitute harassment, and therefore a direct violation of Section 804 of the Fair Debt Collection Practices Act.

This is a demand that you immediately cease any and all contact with me. Any further contact from you after the date of receipt of this letter will constiture further harassment, and I will then have no choice but to file a lawsuit to protect my rights. You should be aware that any violation of the Fair Debt Collection Practices Act can cost you up to $1000.00 in court. No form of contact from your company regarding this matter is welcome--this includes, but not limited to computer dialers, standard telephone calls, and mail correspondence.

Any continued contact from you will constitute two violations:

1--violation of FDCPA section 804, in regards to third party contact.

2--violation of FDCPA section 806, in regards to harassment and abuse.

There will be no further notification from me in this matter, unless the contact continues, in which case I will file suit and you will be thus notified.

This is an attempt to correct your records. Any information obtained will be used for that purpose.

Respectfully,

(type your name here, DO NOT SIGN IT BY HAND)
Please feel free to copy that and use it, or modify it as you see fit. It is not copyrighted, I just came up with it now. hope this helps!

EDIT--forgot to mention, for this to be effective, you MUST send these letters via certified mail, return receipt requested. This way, you will get a receipt in the mail proving that they got your letter.


Submitted by skydivr7673 on Sun, 07/15/2007 - 17:27

skydivr7673

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CBCS collections agency called me as well, I called them back to see what was up. They told me, SO I called the company who the debt was from to see if this was true, IT was small amount but I pay CBCS collections(which the company I owed said I could do to be sure it will not be on my repost and Things so far seem fine. GOD i hope I did not make a misstake


Submitted by on Tue, 08/19/2008 - 21:42

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CBCS collections just called my ex-boyfriend (from 3yrs ago) and said I owe US Bank $175 from July of 2002. I have never had an account with US Bank, nor any other company they are affiliated with. They kept asking me to pay them a settlement fee of $57 today over the phone. But I refused. I've checked my credit report lots of times in the last 7 yrs, and there is nothing on there from them. The guy that called was EXTREMELY rude, and wouldn't give me much info. Are they a real collections company? And isn't 7 yrs a little long to wait to start collecting on an outstanding bill? It just seemed kind of fishy to me... Please HELP! Thank you! :)


Submitted by on Wed, 02/18/2009 - 15:35

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I found out too late about all this stuff and sent CBCS a check. I tried to stop payment and close my account so I could verify the CBCS collections debt. They got their money anyway and now there is nothing I can do about. I'm sending them a letter about the statute of limitations but they have a signed check from me now that says "Paid in Full". I just wanted to get some debt paid off and now I find out that CBCS collections agency buy OLD debt and make profit on whatever they do collect. What can be done about this?! I want my money back and I want this place SHUT DOWN!


Submitted by on Thu, 03/05/2009 - 09:59

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Eve, there is something you can do. Contact your Branch Manager and dipute it. Tell them you found out the company is a scam. They will temporarly reverse the money while they invistgate it.


Submitted by beli2005 on Thu, 03/05/2009 - 10:07

beli2005

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I just received a call from CBCS collections and did some research before attempting to call. After reading of all your comments, i decided it is best for now not to call the CBCS collections scam.

However, for anyone who wants CBCS collections phone number, it is 888-547-5354.


Submitted by on Tue, 03/17/2009 - 14:42

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My husband also got a call from CBCS asking us to pay for a debt in the state of CT but we have never lived there. He told them that but they sent us a letter demanding payment. They also called again to say that we needed a police report verifying our address since 1988!!! Called BBB in Columbus OH to register complaint. The response the BBB got from CBCS was they thought it was a case of identity theft and that's why they wanted verification of our address. I sent nothing. I called local sheriff's office and they confirmed to never send anyone you don't know your personal information--even an address. I then answered the BBB question as to whether this claim was satisfied by saying NO--that I will not send any information and they need to find the correct person and stop harassing us. How they found our home phone number I don't know. They must have people working there with an awful lot of time on their hands!


Submitted by on Mon, 04/20/2009 - 11:33

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cbcs also has other numbers: 877-808-8098, 800-947-2987. They claim to have bought collection accounts from NCO financial who was sued by the FTC for the same type of fraud. fatwallet.com/forums/finance/733993[/color]. Read on and this site will lead you to the place to make a complaint with the FTC. Why should we allow these people to ruin our good credit? Seems that The other company was a portfolio management company. Looks like a battle of our bottom lines here. But, come on, I can't see given anyone a cent, if they ain't gonna earn it right! Maybe another class action suit is due. They dropped my credit scores. I am painfully suffering!
Next thing they'll do is try to foreclose on your house when they ruin your credit. They used both bellsouth and At&T in their phony claims with me.


Submitted by on Wed, 04/29/2009 - 18:28

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I just received a letter from CBCS with a $ quote (9 years ago) from a Hospital that I have never been to. Also the first name on this letter is wrong and they said that this has bill is associated with an insurance company that I have even heard of...What is my next step to get this scam stopped?


Submitted by on Tue, 05/12/2009 - 07:47

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i've paid over $700 to these guys from an outstanding ppl bill... i paid it in full... they called back a few months later and said that i still owe $50 because ppl said so or something. i paid that... now they're still calling... they even sent me letters in the mail... i got owned i think...


Submitted by on Thu, 07/09/2009 - 16:46

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Quote:

Originally Posted by Anonymous
I noticed that bellsouth is on my husbands credit report twice, under two different account numbers but for the exact same amount. One claims to be payed in full at a 0 balance, and the other says we still owe money to them. I tried to call bellsouth, they claim my husband doesn't owe them any money. I can't seem to find a number for CBCS collections, does any one know what I can do to clear this up quick? Besides doing the 30 dispute?


You can dispute it through the credit company it is showing up on your report for. Sometimes they do not update it unless you do it. But they are quick to report the bad stuff tho


Submitted by on Tue, 09/08/2009 - 09:26

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It is a good idea to send a request for verification. In addition, you have rights under the Fair Credit Reporting Act. If you dispute a debt with the credit reporting agencies, you trigger liability provisions for any creditor falsely reporting that you owe them.


Submitted by Kenneth Gibert on Tue, 09/08/2009 - 09:50

Kenneth Gibert

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I have received a call from a past debt that i had previously paid.The bill is dating back 1993.I have checked my credit report and have not seen anything dating back from 1993.This bill was paid back then but somehow i am receiving phone calls.What can i do about this matter?


Submitted by on Thu, 09/10/2009 - 10:20

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why you send wrong address and add the late charge unfair
my home address is personal information removed by Shazzers for your protection, this is a public forum, we are not the company in question, contact them directly.
not the address xxxxxxxx they do not send me the current address from wrong address
I keep the copy and will show the credit dept I belive the address is wrong and should be change correct address and change fee too,


Submitted by on Thu, 10/22/2009 - 20:26

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CBCS sent me a letter saying I owe a health network $35. They said the debt was from 2003. In 2003 I would have been 15-16 and on my parents health insurance. Why in the world wold I have to pay this? If anything shouldn't my parents or their health insurance have to pay? I was a minor and under my parents care. I don't get it.


Submitted by on Sat, 12/05/2009 - 12:57

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Quote:

Originally Posted by Anonymous
CBCS sent me a letter saying I owe a health network $35. They said the debt was from 2003. In 2003 I would have been 15-16 and on my parents health insurance. Why in the world wold I have to pay this? If anything shouldn't my parents or their health insurance have to pay? I was a minor and under my parents care. I don't get it.


No, you wouldn't be responsible, if this is on your credit report, dispute you for the reasons above.


Submitted by Shazzers on Sat, 12/05/2009 - 13:24

Shazzers

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I recently received a call on my cellphone from "private", so they've caught on. I don't answer the phone unless it's someone in my phonebook anyway, never a blocked or private number, so I checked my messages and immediatly knew that it was not on the up and up. So in the message this lady who can't speak English said my name and some other stuff and the phone number to call back. She obviously slurred who she was calling from but upon doing a search on the phone number she said curiously clearly and without any kind of accent, I found you guys and CBCS had to be what she said. What should I do? Immediatly send the requests mentioned in previous posts, definitely not call them, it seems. Why hasn't the BBB been informed, or have they?


Submitted by on Fri, 12/11/2009 - 14:42

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I just called CBCS at the phone number provided on the letter they sent to me. The automated phone system asked for my phone number I am calling from and last four of my social security before passing me on to their representative.

The representative told me to download a form from this website www.ftc.gov (this website is ok) and mail the form to CBCS with all the personal information the form is asking for. The minute I heard this I felt awry, so I ended the phone conversation.

Then, I called Sprint Communications (original creditor) and they said there was no account showing up with the account number given from CBCS's letter. Sprint also tried finding an account under my name and last four to SS.

When you go to CBCS's website and surf to their contact info ([URL="http://www.cbcsnational.com/cbcs1b_contact.htmland"]http://www.cbcsnational.com/cbcs1b_contact.htmland[/URL]) -- what is provided is a P.O. Box and no phone number. This is a definite sign of a scam because all collections agencies have a phone number for you to call in so they could get you to pay the bill. Also, the Sprint representative mentioned all business have a physical address not a P.O. Box.

Do Not call CBCS -- Solution is to call the original creditor and make sure you owe money to them. If "NO", then check your credit for this bill, if it is there, get a document from the original creditor stating there is no such outstanding balance and send to the credit reporting agency so they could dispute it with CBCS.


Submitted by on Tue, 01/05/2010 - 06:59

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I have received a letter from CBCS advising my I owe from a car accident back in 2007. For the most of my medical billing was paid through Legal Representative. We settled with the Auto Insurance Company March 2009. I don't understand where the billing is coming from turned to this Collection Agency. I have tried contacting them for over two weeks and no one will answer the phone or return my call.


Submitted by on Thu, 01/28/2010 - 16:15

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Credit Bureau Collection Services CBCS main corporate phone # for compliance dept. CBCS corporate phone number 1-614-222-5543


Submitted by on Tue, 03/16/2010 - 07:49

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My problem is that someone gave my phone number out as theirs and now CBCS is contacting me in order to collect money from this person. These calls start, I tell them the same thing and they tell me they are taking my informaion off of their computer. Six months later, the calls start again. I'm at my witts in. What can I do to stop these harrassments that aren't even regarding my bill?


Submitted by on Thu, 04/01/2010 - 05:20

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I just received a call from CBCS. when I asked them about the debt that they say my husband owes they did not give any information but they asked me about the last 4 digits of his social security number, also his address, I just got mad, they have the nerve to ask for private information and don't give you any clue about the "debt." Of course, I did not release any information, I think if the request is a fact they must have your address and at least send you a letter.............
this is a scam I am positive my husband does not owe anything because I am the one in charge of the finances at home and i have told my husband that he should not return the call.


Submitted by on Mon, 04/26/2010 - 12:42

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Quote:

Originally Posted by Anonymous
CBCS phone number that I have is 1-866-718-2011
Vern

they gave me this number 1866-658-9360


Submitted by on Mon, 04/26/2010 - 12:56

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Hi Cuma,

You did the right thing by not disclosing your husband's personal information to the collection agency representative. There is no need to call them back if you are sure he does not owe the debt. If case the collection agency keeps calling you or him for the debt, send them a debt validation letter. If they cannot validate the debt, they cannot harass you. If they do, send them a letter asking them to cease and desist all communications with you regarding the debt. If they still contact you regarding the debt, they will be in violation of the FDCPA laws and you can file a complaint against them with the FTC.


Submitted by Good Nelly on Fri, 04/30/2010 - 23:46

Good Nelly

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In certain states it is illegal to talk to a spouse, in most though it is allowed. First though "yes" you are ask to verify some personal information, this is done to protect the rights of individuals. EX: Your husband is John Smith, there are a thousand people with that same name. If the proper info is not verified first then they could be disclosing a persons personal information. If you do not feal comfortable always take a # and you can call them of have your husbnd call them.


Submitted by on Fri, 01/07/2011 - 18:42

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That is not right. If you dont think your husbnd owes, ex: he has never had an account with that place, yes they could be contacting the wrong person. However more and more these days it is very possible for fraud accounts. If you do not at least talk to someone, it is possible that it could still be hurting his credit. Alot of people even know the person who has opened an account without permission.


Submitted by on Fri, 01/07/2011 - 18:47

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I just received a collection notice from CBCS, claiming services were rendered at the hospital my son was born at in 2007! The patient name they provided doesn't match and, hello! 2007!? Freakin' waste of my time. Take note, scammers from CBCS: I am NOT the person you want to screw with! This type of dirty, down right scandalous scheme gets me very motivated to start making A LOT of noise to the appropriate people..


Submitted by on Sat, 01/29/2011 - 09:39

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I was contacted by a person called John who left a number (I wasn't home when he phoned). I called the number and they could not find any record of my having an account placed with them. Sounds like at best they are disorganized.


Submitted by on Tue, 03/08/2011 - 07:06

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CBCS called about a past bill owed from 2006 in which I settled with the finacial department at the health care provider. As far as I was concerned it was done & done, & why am I just now (past 2 months) been getting a call about this?!?!?


Submitted by on Mon, 05/09/2011 - 08:15

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@Pi**ed : you need to find out if they received a judgement against you. You can call your bank and request a copy of the levy they received. In order to get the judgement you would have had to be "served" with the court summons. If they somehow got your account information and ACHed the money without authorization then that is against the law. Call your bank to find out how they were authorized to make the withdrawl.


Submitted by J L B on Thu, 05/19/2011 - 09:21

J L B

( Posts: 329 | Credits: )


CBCS

888 325-3826

calling here asking for me. My brother gave the phone to me. I answered. Woman on the phone asked for me, I said speaking.

I asked whats this is about. She said cannot disclose unless I give her my last 4 digits of my SSN. - I said NO and hung up.

I am a federal investigator. My credit records are spotless as I review them on a weekly basis. They want a war with me, OK!... let's go to war. :p

Yes.. too many scammers out there. NEVER disclose your sensitive, personal information over the phone. NOT even a partial of your social security number. This could possibly lead to identity theft. I know, many people fall for this kind of crap, and these scammers try to get away with it.


Submitted by on Wed, 04/25/2012 - 14:18

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CBCS

888 325-3826

calling here asking for me. My brother gave the phone to me. I answered. Woman on the phone asked for me, I said speaking.

I asked whats this is about. She said cannot disclose unless I give her my last 4 digits of my SSN. - I said NO and hung up.

I am a federal investigator. My credit records are spotless as I review them on a weekly basis. They want a war with me, OK!... let's go to war. :razz:

Yes.. too many scammers out there. NEVER disclose your sensitive, personal information over the phone. NOT even a partial of your social security number. This could possibly lead to identity theft. I know, many people fall for this kind of crap, and these scammers try to get away with it.


Submitted by on Wed, 04/25/2012 - 14:22

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When people attempt to get the phone number for CBCS our phone # and our sister office phone #s pop up first. As a result we are dealing with alot of irate people that are calling the wrong CBCS. We are not affiliated with the CBCS in Columbus OH. We do not make collection calls and we do not collect false accounts. Unfortunately callers to our office think we are lying to them about who we are and do not believe we are not affiliated with the other CBCS's out there. We are a very ethical and polite agency and we resent being grouped in with these other agencies. So please make sure you are calling the correct business before you blow up at us for somethong we did not do. Much appreciated, A.W.


Submitted by on Wed, 06/20/2012 - 12:09

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Just got a letter from them. Contact number they gave me was 18006134521

I pay my bills so unless this is another identity theft issue they are barking up the wrong tree. Went with an email of the prove it letter. If they don't give me anything good I will go with the registered mail version.

Thanks for the help on this site.


Submitted by on Fri, 08/17/2012 - 19:40

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