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CBCS Collections - What do people say about this collection agency?

CBCS collections is a collection agency (CA) which claims to provide excellent customer service. However, consumers who have dealt with this agency have certain complaints against them.

What complaints do people have against CBCS collections?

The complaints against this company are varied. Read through the sections below to know the complaints against them:

  • Calling the wrong person: The CA is said to harass consumers even though they are not responsible for any CBCS collections debt. For instance, a customer complains that the CA called him for his daughter's debt and continued their harassment over the phone even after he told them that his daughter does not stay with him. Know more.
  • Collection on a non-existent account: A customer alleges that the CA claimed that she owed US Bank $175. But she says she never had an account with US bank. The representative who called her was very rude and asked her to pay a settlement fee of $57 immediately! The customer refused to do so straightaway. Get the details.
  • Collection of bills which are paid off: The collection agency is also accused of collecting on accounts which have already been paid off. A person says he paid off an outstanding bill in full by making payments of over $700 to the agency. But the company called him again a few months later and demanded $50. They kept calling him and sent him letters demanding more money even after he paid off the bill! Check out more.
  • Asking for personal information: A customer complains that the company asks for personal and sensitive information from the consumers. He says he had to provide last four digits of his Social Security Number to talk to a representative of this company. He was then told to fill out a specific form with all the personal information. When he contacted his original creditor, he found out that the debt, which CBCS claimed he owed, did not even exist in the creditor's records!
    The customer also adds that there are no CBCS Collections phone number and proper physical address mentioned on the collection agency's website. He thinks this is a clear sign of CBCS Collections being a scam company. Find more on this.

What should you do to deal with the CA?

In case you're being harassed by this CA and you want to know how to deal with them, take a look at the options given below:

  • Send Validation letter: This is the first thing you should do while dealing with the collection agency. Send them a validation letter letter asking them to validate the account they're trying to collect on. If they cannot validate the debt, they have no legal right to contact you for collections.
  • Send Cease and Desist letter: If the CA keeps harassing you even after they have failed to validate the debt, you should send them a Cease and Desist letter asking them to stop contacting you for collections.
  • File complaints against them: In case the agency does not stop harassing you even after failing to validate the account, they will be in violation of the FDCPA laws. You can file complaints against them with the State Attorney General and the FTC.

If you need to contact CBCS Collections agency, you can use the following details:

CBCS Collections Address:
105 W 5th Ave.
Emporia, KS 66801

CBCS Collections phone number: (620) 343-6220 Or (785) 238-6123

CBCS showed up on my credit report now i need to c...
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CBCS showed up on my credit report now i need to contact by phone CBCS Collections to see what the charges are about.

Here is the address of the company
BellSouth And CBCS Collections
1155 Peachtree St. NE
Atlanta Georgia 30309

Demand from CBCS to provide proof of the debt in writing, You have your federal rights to know that there is in fact a debt in your name.

Sub: #1 posted on Mon, 09/04/2006 - 10:30

Christina Christina

(Posts: 438 | Credits: )


Somehow CBCS collections got my phone number for my daughter's debt. They keep calling me and I keep telling them that my daughter does not live with me. They have her number, but it's blocked. Is there any legal remedy to stop this harassment?



Sub: #2 posted on Wed, 09/20/2006 - 08:47


A cease and desist letter to CBCS collections will be your best legal move and stop all the collection calls at your place. Find the template here and sent it through certified mail with return receipt requested. ml

Sub: #3 posted on Wed, 09/20/2006 - 17:11

BuildingWealth BuildingWealth

(Posts: 492 | Credits: )

I need to contact you asap

Sub: #4 posted on Mon, 02/26/2007 - 11:20


Robert, it looks like you are trying to reach CBCS collections. See their address in the post above and contact them

Sub: #5 posted on Mon, 02/26/2007 - 13:40

trophy trophy

(Posts: 162 | Credits: )

I noticed that bellsouth is on my husbands credit report twice, under two different account numbers but for the exact same amount. One claims to be payed in full at a 0 balance, and the other says we still owe money to them. I tried to call bellsouth, they claim my husband doesn't owe them any money. I can't seem to find a number for CBCS collections, does any one know what I can do to clear this up quick? Besides doing the 30 dispute?

Sub: #6 posted on Mon, 05/07/2007 - 08:31


8003958289/ to stop calls ask for CBCS collections address and write a cease and desist letter saying to cease and desist all collection calls and put yur #

Sub: #7 posted on Tue, 05/22/2007 - 15:53


I contacted both companies and CBCS collections, of course says "pay the money, blah blah blah, whats your address? blah, blah, whats your phone number? blah, of course they say its legit and I owe it, Bell south of course says that I do not owe them anything and they have no record of the account, BUT neither will call the other one to verify this. Can I CONFERENCE CALL THEM TOGETHER OR WILL THIS NOT WORK EITHER?

Sub: #8 posted on Sun, 07/15/2007 - 16:52


Hi been-there-done-that...

ok, there is an easy solution for you here. You need to send a letter to CBCS via certified mail, RRR. This will be a debt validation letter. In this letter, you are telling them that you request for them to prove their claims about this debt. Validation, in order to satisfy the letter of the law, must prove three things:

1--it must prove that the CBCS Collections debt is legitimately yours.
2--it must prove that CBCS has the legal authority or right to collect on this debt.
3--it will prove how the amount they claim you owe is calculated.

If they do not provide such documentation to you, it is illegal per federal law for them to continue trying to collect this debt from you. The FDCPA--federal law--states that they must stop all collection efforts once they receive your validation request, and they are not allowed to continue those efforts until they provide you with proper validation. If they cannot provide it, then you can sue them for $$$ if they continue trying to collect it anyways.

In this letter, you want to be sure to mention that you have spoken with the original creditor personally, and Bell South has informed you that they have no such record of an account past due with your name on it. Chances are good that they wont be able to validate it because of that, and they will have to stop bugging you or risk a lawsuit.

hello Sandy D--your situation is also easily rectified. All you need to do is send them a letter that we call a cease and desist letter. This is a letter telling them that they are to immediately cease any and all attempts to contact you regarding this matter. This means that they cannot call you or send you anything in the mail.

Inform them that they are violating section 804 of the Fair Debt Collection Practices Act by repeatedly calling you, because you are a third party in this issue. FDCPA section 804 states that they can only contact a third party one time to find the whereabouts of the alleged debtor. If they keep calling you, this is the way to go:

To whom it may concern:

Your company has been repeatedly calling me regarding a business matter that you say you have with (insert your daughter's name here). I am a third party to this issue, and as such, the Fair Debt Collection Practices Act prohibits you from repeatedly calling me about this person. Your company has already been informed that you cannot reach this person by calling my telephone number, which is (insert your # here). Your actions constitute harassment, and therefore a direct violation of Section 804 of the Fair Debt Collection Practices Act.

This is a demand that you immediately cease any and all contact with me. Any further contact from you after the date of receipt of this letter will constiture further harassment, and I will then have no choice but to file a lawsuit to protect my rights. You should be aware that any violation of the Fair Debt Collection Practices Act can cost you up to $1000.00 in court. No form of contact from your company regarding this matter is welcome--this includes, but not limited to computer dialers, standard telephone calls, and mail correspondence.

Any continued contact from you will constitute two violations:

1--violation of FDCPA section 804, in regards to third party contact.

2--violation of FDCPA section 806, in regards to harassment and abuse.

There will be no further notification from me in this matter, unless the contact continues, in which case I will file suit and you will be thus notified.

This is an attempt to correct your records. Any information obtained will be used for that purpose.


(type your name here, DO NOT SIGN IT BY HAND)
Please feel free to copy that and use it, or modify it as you see fit. It is not copyrighted, I just came up with it now. hope this helps!

EDIT--forgot to mention, for this to be effective, you MUST send these letters via certified mail, return receipt requested. This way, you will get a receipt in the mail proving that they got your letter.

Sub: #9 posted on Sun, 07/15/2007 - 17:27

skydivr7673 skydivr7673
Moderators Cum Industry Expert
(Posts: 2037 | Credits: )

I need to get the number so I can contact by phone CBCS collections agency.

Sub: #10 posted on Fri, 08/31/2007 - 07:19


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