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CBE Group collection agency - How do consumers perceive this company?

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So I get daily calls every half hour or so from the following number:

(515) 453-2972

It comes up on the caller ID as "IOWA CALL"

So I get numerous recorded messages on my machine to call back "Timothy" at:

800-665-5315

When I googled that number, it came up with YMCA. LoL

I live nowhere near Iowa, and I'm positive it's a CA calling, but I don't know which one, and I'll be darned if I'm going to talk to them on the phone. If I can figure out who it is, I will send them a DV letter.

Thanks!

Jenna




LOL!! :lol: :lol:

Sub: #11 posted on Tue, 08/19/2008 - 17:20

alias1958 alias1958

(Posts: 1230 | Credits: )

I,just wish they'd check out the phone numbers they call. They keep calling me,then ask for my son's ex wife of 10 yrs.ago.She as remarried has had 2 kids lives 2 hours away.They even asked for her by her new married name dena menz

Sub: #12 posted on Fri, 09/26/2008 - 12:01

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Quote:
Finally, don't assume these thugs know the acts "inside and out". These are people with low job skills and even less employability, and are not hired because of their countless advanced degrees.
Do not make assumptions. At the agency I worked at, every time an account came up, so did all the state laws. We were also tested on our knowledge monthly. This forum deals with the bad agencies....there are a hell of a lot of good agencies out there doing there jobs without breaking the laws.

Low job skills and employability?? Again,the company I worked at required some college and preferred a degree. We had many people with advanced degrees. I myself was a lawyer in Canada prior to my move to the US. We had people from all walks of life and all fields. We would interview 10 people for every position available. Why you ask?? We made damn good money, worked hard and we had fun. Over 60% of my agency made incomes in the 6 figures. We did this without breaking the law and knowing our skills.

What the former collector of CBE made a lot of sense. We had a lot of people who called in who thought the knew the law....usually they didnt. We would have to deal with offensive and abusive debtors everyday....it was part of the job.

Sub: #13 posted on Fri, 09/26/2008 - 13:58

SOAPLADY SOAPLADY
Moderators Cum Industry Expert
(Posts: 17271 | Credits: )

I refuse to answer the phone if my caller ID comes up no name, unavailable or a private name private number. If people cannot identify themselves then I have nothing to say to them! I had one person late at night and wouldn't identify himself or did he state his business. I told him that if he couldn't identify himself and where he was calling from and what his business was then I refuse totalk to him and I told him not to call again. That is just so rude how collection agency's do that! Try that next time it works!!!

Sub: #14 posted on Fri, 09/26/2008 - 14:09

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It is NOT being rude!!! By law they cannot give that information. Do yourself a favor ....answer the phone and find out if they even have the right person or phone. Plus telling them on the phone wont get them to stop either!!

Sub: #15 posted on Fri, 09/26/2008 - 14:13

SOAPLADY SOAPLADY
Moderators Cum Industry Expert
(Posts: 17271 | Credits: )

SOAPLADY, I think you might be confused. If a CA calls you, they have to identify themselves when asked. Maybe I'm confused about this, however, so someone set me straight if I'm wrong.

If a CA calls me and doesn't identify themselves, or the name of their business, when I ask them, then they end up talking to a dial tone. Like I'm going to continue a conversation with someone that feels they need to hide their identity? Yeah, right!

Sub: #16 posted on Fri, 09/26/2008 - 14:26

FloridaRon FloridaRon

(Posts: 1190 | Credits: )

They must determine that they are speaking to the consumer in question before they identify themselves as a debt collector and quote the "mini-miranda"

Sub: #17 posted on Sat, 09/27/2008 - 12:08

NASCAR_Devil NASCAR_Devil
Moderators Cum Industry Expert
(Posts: 4671 | Credits: )

Yes, that's what I thought; however, if it is the debtor they are speaking with then they need to identify themselves and their company?

Sub: #18 posted on Sat, 09/27/2008 - 12:09

FloridaRon FloridaRon

(Posts: 1190 | Credits: )

Per the fdcpa, they must identify themselves.

Sub: #19 posted on Sat, 09/27/2008 - 12:17

NASCAR_Devil NASCAR_Devil
Moderators Cum Industry Expert
(Posts: 4671 | Credits: )

Yeah so that part about telling them they have the wrong number thing is bogus! my brother moved out 3 years ago and they call atleast 2 times a day and ask for him. and i keep telling them HE DOESNT LIVE HERE ANYMORE! And they still call so i dont know where that person got that garbage to say to them. nothing works because everything is computerized and the computer makes the phone calls thats why there is a 5 sec pause after you answer the phone and say hello 10 times!

Sub: #20 posted on Fri, 02/20/2009 - 08:01

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