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CBE Group collection agency - How do consumers perceive this company?

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So I get daily calls every half hour or so from the following number:

(515) 453-2972

It comes up on the caller ID as "IOWA CALL"

So I get numerous recorded messages on my machine to call back "Timothy" at:

800-665-5315

When I googled that number, it came up with YMCA. LoL

I live nowhere near Iowa, and I'm positive it's a CA calling, but I don't know which one, and I'll be darned if I'm going to talk to them on the phone. If I can figure out who it is, I will send them a DV letter.

Thanks!

Jenna




A recent court decision found that debt collectors may not violate one provision of law (FDCPA says debt collectors must identify themselves as such) in order to comply with another provision of law (it also says they may not disclose debts to third parties).

They have "cleverly" violated FDCPA if they are attempting to collect on a consumer debt. Repeated calls, repeatedly refusing to identify themselves as debt collectors, or by name when asked, are repeated FDCPA violations, and also abusive.

If you keep getting hang-up calls from them, then they are using an autodialer to call a cell phone, which is a violation of FTC and FCC (and some state) autodialer rules, whether they are debt coll
A recent court decision found that debt collectors may not violate one provision of law (FDCPA says debt collectors must identify themselves as such) in order to comply with another provision of law (it also says they may not disclose debts to third parties).

They have "cleverly" violated FDCPA if they are attempting to collect on a consumer debt. Repeated calls, repeatedly refusing to identify themselves as debt collectors, or by name when asked, are repeated FDCPA violations, and also abusive.

If you keep getting hang-up calls from them, then they are using an autodialer to call a cell phone, which is a violation of FTC and FCC (and some state) autodialer rules, whether they are debt collectors or not.

ectors or not.

Sub: #41 posted on Thu, 12/31/2009 - 09:13

Unregistered


Getting several calls a day from CBE Group for someome I did not know, and calling back the numbers on my caller ID didn't work. I took a bit of the former employee's advice. I called this number for Main Office 1-800-925-6686. I spoke calmly and politely to rep. Responded to her greeting like I would have anyone else. "Hello (reps name), my name is Ruth and I need to let you know about a wrong number." Took a few minutes but she was as polite to me as I was to her and said that my number would be removed from the list. Thanked me for letting them know. We even chatted a bit at the end of the call.
Now it's "wait and see" as far as the calls stopping, but I believe that they will.

Sub: #42 posted on Wed, 01/13/2010 - 15:12

Unregistered


Hello. I have been receiving calls from this tel# that seem to be linked with the CBE (704-970-1936) collection agency, at least based on comments I read over the Internet. I missed a call this morning but I don't think they will call back again today, at least not until the evening. In any rate, what should I tell them when I pick up the phone given that I am not aware of any debt to any credit card company or otherwise? Is it possible for a person, business, or institution to "make up" a "debt" and apply it to some random person? I hope not but that would be real creepy. Based on some of the comments here, I must cooperate with them or else they will not provide me with any specific info. as far as why exactly they are calling me... is that correct? Is it safe for me to even confirm who I am with them? Would they consider that "admitting" a "debt" that I don't even have? Assuming they got the correct name, does it mean I somehow ended up in trouble without even knowing? I guess if they ask for the wrong person I just let them know and hope that will be the end of it. I also added my #s to the Do Not Call Registry as a result but I don't know if this would cover them. Was I suppose to get any written material concerning a debt prior to such phone calls from a collection agency? Can a collection agency call a person without that person ever being informed of a debt from the person, business, or institution they are said to owe money to? I would greatly appreciate if anyone could provide answers to these important questions as it may assist me in figuring this out and helping me once they call again (and I'm pretty much sure they will as they called my # 4 times during 3 different days thus far) Thanks a lot, take care, and good luck to anyone who has a debt! PS I feel that it is a form of harrasement because now I am worried about a debt I don't even have, and in these harsh economic times its not a comforting feeling, even though I believe that its a mistake and this matter will be resolved once I speak to them and hopefuly get the information that led them to call me from the first place.

Sub: #43 posted on Tue, 01/19/2010 - 09:06

Unregistered


Quote:
Originally Posted by Anonymous
Yes i do the faxed me a settlment ltr aftger we agreed on a dollar amount that thry told me to wait 30 days and to call back to get a ltr of satisfation i called on thursday and i spo ke to justin who claimed to be a compliance officer after i spoke to a rep than a manager justin claimed they do not issue settlement ltrs. I want a ltr to confirm i no longer owe the debt for my records and to forward to credit agencies. What do i do?

the reason they dont have those kind of letters is they didn't buy the debt all you have to do is call the company that hired cbe and ask them for the letter you do have to wait 30 days from date of payment because its reported 1x a month to the companies who have paid the bill.

Sub: #44 posted on Tue, 01/26/2010 - 08:35

Unregistered


Quote:
Originally Posted by Anonymous
Hello. I have been receiving calls from this tel# that seem to be linked with the CBE (704-970-1936) collection agency, at least based on comments I read over the Internet. I missed a call this morning but I don't think they will call back again today, at least not until the evening. In any rate, what should I tell them when I pick up the phone given that I am not aware of any debt to any credit card company or otherwise? Is it possible for a person, business, or institution to "make up" a "debt" and apply it to some random person? I hope not but that would be real creepy. Based on some of the comments here, I must cooperate with them or else they will not provide me with any specific info. as far as why exactly they are calling me... is that correct? Is it safe for me to even confirm who I am with them? Would they consider that "admitting" a "debt" that I don't even have? Assuming they got the correct name, does it mean I somehow ended up in trouble without even knowing? I guess if they ask for the wrong person I just let them know and hope that will be the end of it. I also added my #s to the Do Not Call Registry as a result but I don't know if this would cover them. Was I suppose to get any written material concerning a debt prior to such phone calls from a collection agency? Can a collection agency call a person without that person ever being informed of a debt from the person, business, or institution they are said to owe money to? I would greatly appreciate if anyone could provide answers to these important questions as it may assist me in figuring this out and helping me once they call again (and I'm pretty much sure they will as they called my # 4 times during 3 different days thus far) Thanks a lot, take care, and good luck to anyone who has a debt! PS I feel that it is a form of harrasement because now I am worried about a debt I don't even have, and in these harsh economic times its not a comforting feeling, even though I believe that its a mistake and this matter will be resolved once I speak to them and hopefuly get the information that led them to call me from the first place.

work with for cbe , we can not tell you why we are calling until we know we have the right party on the line, we can you the name of who we are trying to reach. if we have the wrong # tell us and we will remove the number its the law. if we do have the right party and do believe you dont owe it then tell us and we will help you find a way to get it resolved quick, wether its validating the bill or helping with finding who put it in your name ,alot of family members mostly children of people unfortunately put utilites or credit cards in parents names and that is fraud, either they need to have charges filed against them or the bill needs paid( we dont know that your son put in your name and we shouldn't get yelled at for that ethier file charges against them or pay the bill)we dont wnat you to have to pay something you dont owe! we were hired by what ever company that states this account in your name we have to validate that

Sub: #45 posted on Tue, 01/26/2010 - 08:50

Unregistered


i love how they just called me, asked for me by name then hung up... real class

Sub: #46 posted on Wed, 03/03/2010 - 16:11

Unregistered


;)Send a dept validation letter to c b e group certified mail return receipt , they have to sign for it. they can not contact you durring the 30 day validation period, untill they verify they must stop collection attempts and calls. they most likly will give up or sell it off again

Sub: #47 posted on Tue, 04/06/2010 - 08:00

Unregistered


Quote:
Originally Posted by Anonymous
;)Send a dept validation letter to c b e group certified mail return receipt , they have to sign for it. they can not contact you durring the 30 day validation period, untill they verify they must stop collection attempts and calls. they most likly will give up or sell it off again



Wrong...there is nothing in the fdcpa that states they cannot contact you during any 30 day validation period. What the FDCPA says is a CA may not contact you after having received a DV request until the debt has been validated. So if they validate it in 15 minutes with a faxed copy of a prom note, they may contact you again.

CBE does quite a few accounts 3rd party that can be easily validated.

Sub: #48 posted on Tue, 04/06/2010 - 10:30

SOAPLADY SOAPLADY
Moderators Cum Industry Expert
(Posts: 17271 | Credits: )

786-279-4776 just started calling today.
I auto answer with a great acoustic of Hotel California - 7 minutes long distance. I have had them wait for 4 minutes before they hang up.

Any one in the area code want an auto dialer, since you are not a company then you should be able to keep calling until they change their number. If they are answering your call, they are not calling someone else and LOSING money.

Sub: #49 posted on Thu, 05/13/2010 - 13:43

Unregistered


A word about Credit Bureaus. They are profit making corporations like McDondals. They gather information about individuals and sell it to businesses. If a Credit Bureau wants to sell a faulty product and businesses want to buy it, I consider it their problem. I am not going to volunteer to help then correct it. I don't volunteer to help McDonalds put out a better hamburger and I'm not going to volunteer to help a Credit Bureau put out a better product. Any credit denied to me because of a Credit Bureau Report is just a loss for the business who bought the report. I can live without most credit and most other Americans also. In fact, most of us live better without credit and save more money.
Sincerely, Senior Citizen

Sub: #50 posted on Wed, 06/09/2010 - 09:14

Unregistered


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