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National Action Financial Services, Inc. is a New York based collection agency which joined Sitel, a global business process outsourcing company. It has been reported as using illegal collection practices and was sued and fined by the New York State Attorney General in 2007 ("http://www.oag.state.ny.us/media_center/2007/dec/dec18a_07.html"). A large number of complaints have been filed against National Action Financial Services with the Better Business Bureau (BBB) and has received an "F" rating from the BBB ("http://search.buffalo.bbb.org/codbrep.html?ID=46002285"). If you want to know about how to deal with National Action Financial Services effectively, have a look at the topic given below:
Several consumers have shared their views on the company in our forums. Here's what they've said about National Action Financial Services, Inc
Most consumers seem to have a bad experience with National Action Financial Services. If you receive a call from the company for an outstanding bill, make sure they validate the debt first. Send them a debt validation letter at the following address.
National Action Services, Inc.
165 Lawrence Bell Drive Suite 100
Williamsville, NY 14221-7817
If you'd like to contact the collection agency over the phone or fax, use the details given below.
Phone: (716) 565-1020, (716) 650-6240, 1-866-529-1899
Fax: (716) 565-1035
Sub: #1 posted on Wed, 10/11/2006 - 12:08
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Hope it helps.
Sub: #2 posted on Thu, 10/12/2006 - 23:02
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Sub: #3 posted on Tue, 07/29/2008 - 19:48
Sub: #4 posted on Wed, 07/30/2008 - 03:36
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In the messages that were left on my voicemail, the company did identify themselves, and they did use my wife's name. And when I called the man I talked to was very nice, and made it seem as though he were trying to do his best to help me out with a problem.
However, the problem he was trying to help me out with had been taken care of almost 10 years ago!
NAFS has apparently been trolling for old credit card debts that had been charged-off by the credit card companies and has now started calling the individuals to try and convince them that the debts are still outstanding. I checked my wife's credit report and the debt which they're trying to tell me is still outstanding doesn't even appear anymore.
It's very upsetting that companies like this exist. They're bottom-feeders trying to make a buck anywhere possible.
What a disgusting company!
Sub: #5 posted on Fri, 08/08/2008 - 09:36
Charged off is not the same as forgiven. With the exception of 2 states (MS &WI) an unpaid debt is collectible until paid or the sun goes super-nova. National Action Financial Services have the right to ask but you have the right to say no with zero negative consequences.
Sub: #6 posted on Fri, 08/08/2008 - 09:56
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Sub: #7 posted on Tue, 08/12/2008 - 09:16
Sub: #8 posted on Tue, 08/12/2008 - 09:23
Well today, I received a call from National Action Financial Services at 1-800-697-4901. I returned the call not knowing what this was about?
I spoke with a Mr. Thompson(? I couldn't really get his name). He was extremely rude, yelling and swearing. I'm ashammed to say, he did get me upset as well.
I tried to explain the situation (between screams and swearing)he just kept calling me a liar. I asked for his fax number so I could fax him the discharge papers. He simply hung up on me. I called him back about 15 minutes later after I dug my discharge papers out, and he did not answer.
I want these calls to stop. I have filed the propper bankrupcy papers and they respossed the car.
I would welcome a law suit against Mitsubishi for harrassment and as well as NAFS for harrassment, abuse and illegal collection practices.
I cannot see how I can/need to be harrased about a situation I legally resolved 5 years ago (to the day)
Thank you for any assistance you can provide.
Sub: #9 posted on Mon, 10/27/2008 - 17:40
go for the throat on this one.give NAFS'S info to the trustee,then check into your state laws regarding recording calls.any debt discharged in bankruptcy that CA attempts to collect is contempt.
Sub: #10 posted on Tue, 10/28/2008 - 06:10
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