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Ace Cash Services - Consumer complaints and solutions

Submitted by Bayley5 on Fri, 02/20/2009 - 08:30
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Would anyone happen to have any inforamtion on this company, specifically their phone #? I looked on the internet and there is an Ace Cash Express. I need Ace Cash Services.

Thank you!


I am not sure but Ace operates as Ace Cash Express and just ACE. I would give the corporate office a call and determine their affiliation. Their non express stores offer more services.


Submitted by kfstaff24 on Fri, 02/20/2009 - 08:49

kfstaff24

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I just called Ace Cash Express customer service and Ace Cash Services is not affiliated to them.


Submitted by Bayley5 on Fri, 02/20/2009 - 09:04

Bayley5

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I should have clarified. I called the corporate office and she couldn't tell me antyhing and transferred me to their customer service department.


Submitted by Bayley5 on Fri, 02/20/2009 - 11:46

Bayley5

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I don't have anything, that's why I am trying to find their number. Worst case, I will have to wait for them to call me. Now, I'm suspecting that they are scam. :(


Submitted by Bayley5 on Fri, 02/20/2009 - 12:04

Bayley5

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It may not be the right one but it is worth a try. Let me know, I will continue to look if this falls through.


Submitted by kfstaff24 on Fri, 02/20/2009 - 18:42

kfstaff24

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I keep getting a busy signal. I cannot find anything of their company.

Does anyone happen to have the Ace Cash Services phone number? [FONT="][/FONT]


Submitted by Bayley5 on Mon, 02/23/2009 - 05:57

Bayley5

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8668402030 ACE Cash Service


Submitted by on Mon, 03/23/2009 - 10:29

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i need for some one to contact me at 317-225-2567 my loan is suppose to come out this friday and i need for it to come out monday instead so that nothing bounces please call me i am waiting this is the second email and i have called at least 12 times


Submitted by on Tue, 03/24/2009 - 16:43

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Please call again from 10am-1pm I work 3rd..I need to know when to pay back my next pay day is 4/10/09 my deposit is made by 9:30am I also need to know amount of pay back? 765-962-5798


Submitted by on Tue, 04/07/2009 - 04:43

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You may try these numbers: 1-866-840-2030 also 1-866-840-0270
They sent me a document that seemed to be encoded( I could hardly read it). But the two numbers above appeared on the form.
I hope this helps


Submitted by on Thu, 04/16/2009 - 21:46

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I've called this number all day and no one answered then at 5pm an auto recording stated the office was closed. I noticed on 4/22/09, a loan in the amount of $500 was deposited into my checking and I do not recall filling out or receiving any paperwork from them. I did apply for a loan over the internet and received the deposit and paperwork from the company I applied to. I have no idea who Ace Cash Services is and am fearful they will deduct more than the $500 from my account after May 1st.


Submitted by on Wed, 04/29/2009 - 15:52

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They will. Have the money returned and close the account.

Many times when people search for an internet PDL they find a website that is a broker. The broker takes your info and spreads it among all their clients.

By accepting the brokers offer you accept their clients offers as well with out knowing it.


Submitted by nohiogal on Wed, 04/29/2009 - 16:03

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i recently wanted an internet loan, but, i dont have a phone for contact at the moment. what do i do? i still have yet to get an answer from them in reguards to this matter. i just want an email that verifies all that is going to happen


Submitted by on Thu, 04/30/2009 - 14:45

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I just want to thank Ace Cash Services for the money in as little as a week. They gave me the money right when I needed it and I couldn't ask for anything faster and legitimate as this company. Thanks to ACE Cash Services. You guys re the greatest!!!!

B. Smith


Submitted by on Fri, 05/01/2009 - 11:58

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I just want to thank Ace Cash Services for the money in as little as a week. They gave me the money right when I needed it and I couldn't ask for anything faster and legitimate as this company. Thanks to ACE Cash Services. You guys are the greatest!!!!

B. Smith


Submitted by on Fri, 05/01/2009 - 11:58

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i received money from ace cash services but i never signed any paperwork. what am i suppose to do? if no paperwork was signed how can they prove that i requested this loan??


Submitted by on Fri, 05/08/2009 - 14:26

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i received a loan from one company and then the next day ace cash services deposited money into my account. i have no idea who they are or how i can contact them and i have no idea when this loan is suppose to be do on. I am at a loss as to what to do, do i call my bank and tell them that i did not authorize this or what am i to do at this point?? HELP!!!!


Submitted by on Fri, 05/08/2009 - 15:44

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Quote:

i received a loan from one company and then the next day ace cash services deposited money into my account.


Did you receive money from the other loan company as well and what is their name?

Maybe you went through what is known as PDL processor site requesting a loan and ACE was the third party who approved the loan. This is not uncommon, you plug your info in and the PDL processor site which acts like a PDL search engine finding you a match for a payday loan with a third party lender. In this process your information is shared with numerous PDL companies untill a match loaner is found. Kind of like a throwing your info as bait into a pool of fish. Most folks are unaware of this and are under the impression they are applying directly for a loan when that is not the case :? So this is why I asked for the name of the company you applied with originally.


If none of the above applies to you, then go to the bank ASAP and tell them you did not authorize this deposit. They should be able to reverse the deposit back to the processor.


Submitted by Cool_Abyss on Sat, 05/09/2009 - 08:10

Cool_Abyss

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I received a loan from ace cash express, and then the next day i received money from ace cash services. they are not affiliated with each other. I did not know that is how it worked, that my info was sent out to a number of different companies to get a match. what i don't understand is i never received and loan documents for the second loan or any acknowledgment at all. I do not even know if they are reputable. How am i to know how much they will be taking out of my account??


Submitted by on Mon, 05/11/2009 - 09:17

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It is approx. 9:53 am 05/25/2009. I am now on the phone with ACS and I have been on hold for about 1hr 50min, and not a soul helped me on the phone. I borrowed $200.00 and paid $60.00 every 2wks to renew my loan (4 times). Which is $240.00 total, and all I want to do is to pay the loan off in its totality. I feel this is their way of waiting to the fifth renwal and adding $50.00 to the renewal fee and getting the most out of the loan. I am going to the bank and stopping them from drafting any more out. Two can play this game, and alot of companies are prohibited from giving out loans to certain states. Well they got their $200.00 from me. Try this number (It is the number my bank shows online and the name (Ace Cash Service). 18668402030. Reply back to whomever.


Submitted by on Mon, 05/25/2009 - 06:56

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These people are crooks they keep taking out 45.00 to renew your loan and don't take out anything to pay down the loan. I didn't even fill an app and the money got deposited in my account and I didn't realize it until I got to looking online at my account. I think these people need to be investigated.


Submitted by on Thu, 05/28/2009 - 05:45

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Did you try 866-840-2030 and fax # 866-840-0270


Submitted by on Fri, 05/29/2009 - 15:59

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there is something up with this company.They started debiting my sons account,30.00 60.00....then they would credit it back in small increments.The debits however are more than the credits.He called his bank to tell them he did not authorize and of this.He must fill out a form to request his money back.In the meantime the bank has frozen his account to anyting related to Ace cash services.he also did not request any loans.These debits also caused some insuffient funds charges....1-866-840-2030 is the #,but he works 7-7 and they close at 4:30 ET.The bank is doing an investigation,and I believe there is fraud going on here.


Submitted by on Thu, 06/04/2009 - 03:16

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I called one company they was asking bank question about my account how much was in it was account numbers correct and how many deposit I said No "! Not even my mother don't ask me questions about my account when bank give you a loan they don't check all that was too much info is it legal I never been hard up for nobody money that I have to explain my personal life to you give me a hundred & fifty dollars then she stated If I can't verfy you don't get the money. ask bank how much was my deposit was my account in the neg.etc.

Then I got a e-mail from a company called ACE had all my info ready and waiting for me to o.k. the loan one lady I spoke with name Kelly who was polite easy going and treated me with some respect. Her drill was pleasant but firm and I very pleased after all review I asked her name I never told her why she very honest. I recommend this company because I called back and lady by the name of Shantel answer with same manor I was shocked no nonsense I then again asked for her name it was like walking in the bank with a suit on and pocket full of money. thank you guys for all your help answer any questions and loan came with no problem.
With good customer service client should be glad to payback the loan to keep those pleasant young ladies working in customer services after all they have families too.........


Submitted by on Fri, 06/05/2009 - 11:46

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Ok something must be going on with this stupid company ACE CASH SERVICE. I have been a victim of them too. They deoposited 300.00 into my account. I never got an e-mail or anything from them. No phone calls or anything I cannot close my account because I have several debits for bills coming out. Has anyone been able to get into contact with this company. wow!


Submitted by on Fri, 06/05/2009 - 15:15

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I had the same thing happen...applied and accepted from one company only to have a second deposit made by Ace. I called the number listed on the deposit details (same number as above) and they took the money back the very next day - no fees jus the initial deposit. I did however call the very day the money appeared in my account.


Submitted by on Thu, 06/11/2009 - 04:40

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wow, this is horrible. I did not notice the deposit until several days later when i noticed I had more than what my register said. They have caused a huge problem in my bank account and have made me go so negative I cannot get out. How can we report these people


Submitted by on Thu, 06/11/2009 - 16:35

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Ace is a predatory company. They get ahold of your info and take money from your bank acct without your prmissin. Put a stop payment out on anything from Ace cash services.


Submitted by on Fri, 06/12/2009 - 23:59

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I RECIVED A LOAN FROM ACE CASH SERVICES AND DID NOT ASK FOR IT. HOW CAN i SEND THIS MONEY BACK TO THE COMPANY


Submitted by on Tue, 06/16/2009 - 19:05

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