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SDS West Debt settlement

Submitted by aryn64 on Wed, 01/30/2008 - 23:55
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Hi all, I just stumbled on this site as I was cruising the web looking for some help. I started with SDS West debt settlement company a year ago and they have actually settled with one account, however, Target account has sued me and I have to appear in court tomorrow. SDS West does not represent me in court and my knees are knocking. I am very discouraged with this program since only one out of the three creditors has indicated they will settle after one year. I don't want three more lawsuits on my back! If judgement is rendered against me, and I'm sure it will, can Target grab a hold of my bank account? If I pull out of the debt settlement program, can I get the money I've saved with them relatively quickly?
Thanks for your advice!


Get an attorney and get one fast. SDS West is a rip off. They will take all your money if you do not seek legal counsel or file a complaint with your Attorney General in your state.


Submitted by on Sun, 02/10/2008 - 19:29

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Our site was hacked and searching, I found this. We don't take Target over $2,000 because they do sue you and we tell everyone that before they retain us, so she did that on her own, knowing that. She did admit that we settled one account, though we normally don't accept Target, so are all the facts represented?

I do work for SDS West and I just happed to see this and I have to reply to Mother Love, who is ignorant because the majority of our clients do get through this without being sued.

It's for people in a hardship and if you can't pay your bills and don't want to file bankruptcy, the cards do accept debt settlement and Master Card even says so here on their website:

---

MasterCard Brand Mark
debt reduction Settlements
Debt Know-How
Credit Card & Debt Reduction Settlements

Depending on your circumstances, your credit counselor may be able to negotiate a debt reduction settlement with your creditors. Under a debt reduction settlement, a creditor agrees to reduce the amount you owe in return for a guarantee that you will pay off the reduced amount at specified terms. This process also is referred to as third-party debt negotiation.

The criteria for qualifying for a debt reduction settlement are the same as for a dmp. The settlement can include credit card and other unsecured debt, but not mortgages, auto loans and other secured debt such as student loans, or legal obligations such as alimony, child support and fines.

Under a debt reduction settlement, the debt is generally resolved within one to three years, with creditors settling for between 20 and 80 percent of the original debt. After you pay the agency fees and settle the debt, you will see an average of 40 percent in savings.

However, watch out for agencies that promise to reduce your debt by 50 to 70 percent. Many of these agencies are not reputable and unlikely to deliver. Currently, the Federal Trade Commission is investigating a number of questionable counseling agencies that make such false promises to consumers.
---
So what we are doing is accepted by the credit card companies, so how can it be a joke? It sure beats credit counseling & bankruptcy.


Submitted by on Fri, 06/13/2008 - 08:19

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CW , I hate to call you out but you are wrong. debt settlement is not better than credit counseling. Nor is Credit Counseling better than Debt Settlement. They are both good options depending on the person's situation.


Credit counseling is for people who are not overextended and thus can afford their minimum payments and just need one payment with a lower interest rate. Credit Counseling agencies will be able to negotiate with all creditors to accept a lower interest rate " usually around 6%-10%, waive late fees and over limit fees and spread your payments out over 5 to 7 years. You will repay 100% of your current balance with a payment that typically runs about 3% to 4% of your total debt.

Debt Settlement is for people who can`t afford the payments for a debt management plan, can't continue paying minimum payments, can't borrow to pay off debts and don't want to file bankruptcy. If and only if you are overextended or if your debt are already severely delinquent should you consider debt settlement.It will get you a monthly payment around half of what you would pay in a dmp and you will be out of debt usually around 24-36 months. Its companies like SDS West that just sign anyone up even if they are not having a hardship that give the settlement industry a black eye. This program is to help people having a financial hardship not people who don`t want to pay back their debt. If you have the ability to repay the full debt you borrowed you should do a Debt Management Plan.These creditors are not stupid . They want to see the client's budget and that client doesn't have one and they show a budget will plenty of money left over at the end of the month the creditor will not settle for much less or they will just sue the client. That is why SDS West has an F rating with the BBB.
Not all Settlement companies are bad. There are some good ones.

Here are some warning signs of a shady company.

#1 If they try to hurry up and rush you to sign the dotted line.
#2 If they don`t do a budget before signing you up. " how can they suggest a program or payment without truly knowing your situation?"
#3 If they had a bad record with the BBB
#4 Make sure they are also a member of TASC or USOBA. They are the accrediting trade associations for the settlement industry.
#5 If they only tell you the pros and non of the cons. Like the possibility of judgment , collection calls , hurts your credit.
#6 Make sure the fees are explained. Most settlement companies charge fees around 15% of the debt enrolled. Some companies charge most of all of their fees up front which is ridiculous. A good settlement company will at least spread their fees in small portions over 24 months or more in order to get funds accumulating faster so they can settle faster.

Like I said BOTH Debt Settlement and Credit Counseling are great options. It just depends on the clients situation.


Submitted by mobile0311 on Fri, 06/13/2008 - 08:48

mobile0311

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Im sorry to correct you as well. The BBB in the southland is owned by a gentalman who also ownes a consumer credit counseling firm. SDS WEST is in direct competion with the ccc firm. SDS west like IBM does not belong to the BBB. As a result IBM and SDS WEST GET an F grade. The BBB is under investigation for false reporting. Put that feather in your hat.


Submitted by on Fri, 06/13/2008 - 15:12

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It could be possible that the Southland BBB is under investigation. I will have to do some research on that.What is the name of the supposed Counseling company he owns. However, SDS West has an F because they have unanswered complaints. The BBB was ignored when they brought 3 complaints to SDS West's attention. Unanswered complaints from the BBB gets you an F rating. Perhaps a F rating could be a little harsh . Maybe a C- or D+ rating would be more fair since SDS West doesn't have a large pattern of complaints like Credit Solutions of America but the unanswered complaints is a serious lack of customer service on their SDS West's part.


Submitted by mobile0311 on Fri, 06/13/2008 - 15:32

mobile0311

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ok BIG flag for me was the LETTER I received from the company saying 1040 at the top. HELLO had scam written all over it. BAD BAD BAD BAD

(sigh)

CCCS is one of the best programs out there honestly. I used it a long long long time ago when I needed to and it works and they teach you how to budget. They are a "credit counselor" They really do help AND they are pretty much everywhere.


Submitted by on Thu, 06/26/2008 - 12:48

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I am currently in a situation and have been speaking to sds west for about a week. at the top of the letter they sent was form 450-rn....anyone know what that means?? anyone have any advice for me??


Submitted by on Fri, 08/01/2008 - 07:34

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No one has posted here in a while but I wanted to give props to this company(I think Micki is referring to. They got me out of the hole years ago. Although I don't think they teach you how to budget. You have to learn to discipline yourself.


Submitted by on Thu, 02/19/2009 - 10:24

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mother love is not correct. settlement is a good option and better than bk if you can swing it and hang in there. Im seeing more and more people join settlement companies and quit half way through. this is very counter productive and hurtful to yourself. No one ever said settlement was easy. and if they did, you should have done some more homework.


Submitted by love_my_things on Thu, 02/19/2009 - 11:00

love_my_things

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first of all i dont know about the program you are in and/or if its a scam or not. But i do know this. If is a scam yes you should quit the program. so research and find out for sure.

Now the key to being sucessful in settlement is time. So how long have you been doing the program? that is about how much time you have wasted. See settlement is to work fast so that you dont get sued or limit the amounts of getting sued and this usually happens around 2-3 year mark of non payment. some creditors are more agressive and go earlier some wont take you at all. Its all a gamble. But the key is time and if you have been in a program for a year that is critical. Becuase the more time goes on, the more likely you are to get sued.

If you are with a good company you should get your funds mostly back minus some fees. and you will be left to deal with the debt on your own. By this time the creditors are going to be real agressive. so be prepared if that is what you decide to do.


Submitted by love_my_things on Thu, 03/12/2009 - 05:42

love_my_things

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I have been with SDS West for 18 months, and so far they have taken over $17,000 in fees for only settling @ $40,000 in debt. I have been sued by 3 debtors so far, and more is yet to come, even though I signed up with them to AVOID all the blood, sweat and tears that comes with fighting creditors in court. I have had to settle thousands of dollars of debt OUT OF MY OWN POCKET, yet they are still retaining all fees collected!!!! I am BEYOND disgusted with their inability to follow up with any communications, whether they be by mail, fax or phone. They have left me hanging on my own for 18 months. If you are in debt, DO NOT sign up with a company that only asks for you to put yourself in MORE debt just so they can "help" you. What a joke. Learn from my bad judgment and stupidity: just negotiate with the companies yourself. That's what I am doing now, and most of them are taking payments @ 50% of my original debt JUST BY TALKING TO ME!!! Signing up with SDS West was the worst decision I have ever made.


Submitted by on Tue, 03/24/2009 - 16:36

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Most of you have the wrong information. I have been with the SDS West Corporation for over three years. Needless to say, mu husband and I fell into some very hard times. We had a considerable amount of debt-over $100,000. We had a job loss and could no longer make payments. SDS steps in to settle the accounts at a much lower rate. Yes. I am paying them and it was in the first year but now all money goes into an account and then goes to the creditors. It is a lot of hassle from collecting agencies but it has been well worth it. Our alternative would have been bankruptcy. Credit counseling payments were way to high. A person needs to pay attention to their account and keep in touch with them and SDS will guide you all of the way. I am happy to say that I will be out of the program in a year or so but I have paid nowhere near what I owed!


Submitted by on Mon, 05/11/2009 - 11:14

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Let me preface this message by fulling disclosing the fact that I do in fact work for SDS West's Debt Education Center.

I would like to respond to a couple of things that have been stated on this boar so far. First of all it is stated that we have an F rating because we do not respond to complaints and our customer service is brought into question due to this. The fact is that we respond to any and all complaints that come in from the BBB as soon as we get them. Granted there was a time when we were slightly understaffed due to huge growth that some went without being responded to longer than they should have but that is the exception not the rule.

I have heard the argument that we have an F rating because the owner of the Southland BBB owns a CCC company as well. I honestly don't know if that's true as I have never researched it. However I can say that we, like most companies, do have some client's that are unhappy and therefore complain. We do our best to resolve these issues quickly but once the complaint is filed it automatically hurts your rating to a point. You cannot judge a company simply by it's BBB rating, far to many non member companies are given bad raps without proper cause, or at least that is my experience.

One person stated that they have paid over $17,000 in fees for $40,000 in debt. This is ludicrous. That would mean we are charging 42% fees. It is correctly stated that the average fee in the industry is 15-17%, we charge 15% of the total debt. Meaning that for $40,000 in debt we would charge $6000 in fees. Now you may consider that to high, no problem, it's not the option for you in that case.

My thought is that what this person has actually done is put a total SAVINGS AND FEES (Actually given that she has been in the program for 18 months I can guarantee that a large portion of that is savings) of around $17,000. How many accounts did she have? How much was her highest? What companies and what collection agencies? These factors are all going to effect how much needs to be saved before the accounts can be settled. The first thing we tell all of our client's is that in order to settle an account funds have to be available for settlement. They stated " have had to settle thousands of dollars of debt OUT OF MY OWN POCKET, yet they are still retaining all fees collected!!!!". Does this mean they had to come up with additional funds for a settlement? If that's the case why wouldn't we collect our fees for settling it? I should also make it clear that ALL settlements MUST be approved by the client before we accept them and we NEVER force an individual to add additional funds. If you can't that's okay we just will have to pass up the settlement and come back to it at another time.

Just one last thing I wanted to clear up. It is stated that any reputable company should be a member of TASC (The Association of Settlement Companies)...We Are.


Submitted by on Tue, 06/02/2009 - 23:19

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I was a client of SDS West if that is what you call it. I was with the program for 1 year and 9 months. I had 5 different Credit Card accounts. In this amount of time they settled 2 accouts for like $7000 and they charged me $5000. One of the accounts that they settled had already taken me to court and I was being garnished. They settled at 70% of the outstanding balance. When I went into the program I owed $5200 on this account, due to late fees and interest at the time of garnishment it was $7200. SDS West Settled at $5500. They did not save me any money...I went into the program with $42,000 worth of total credit card debt and I am left with $44,000 being garnished was we speak. After settling two accounts.Plus they charged me $5000. I got scammed and I am left holding the bag and barely scraping by.
The kicker to it all is that once SDS West realized that I was being garnished they dropped me out of the program themselves. Needless to say I am left very angry and disgusted and worried if I will ever see the light of day


Submitted by on Wed, 08/12/2009 - 13:55

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Its hard for me to sit and judge the posts on this thread that ascert that SDS West is all but robbing them. I have been with SDS West for just at three years. In this time three out of four of my debts have been settled. Two of those have been for less than 50% of what my creditors have said that I owe. I get the distinct impression that a great majority of people sign up for dept settlement expecting to have to do nothing except pay money every month.

The fact is, SDS was up front with me prior to my enrolling with their services. Yes, you will have to deal with some headaches. Yes, you are going to have to deal with phone calls from creditors and yes, you may even get sued. In point of fact, I have been sued and the creditor which sued me is my last account to settle. There is some work involved when you get sued and I will be the first to admit that it is rather dishearting. But, you have got to drive forward.

Let me say this about creditors who sue you: they are trying to scare you, they are trying to force you into bankruptcy. Their mission is to intimidate you to the point of taking the easy way out. You would be very surprised at how quickly a law office will work with you or your dept settlement company when an actual trial date gets close. The fact is, they do not want to waste their clients money. My experience has proven that if you get as aggressive as they do, then they will slow their roll and actually try to reach a settlement.

Obviously I cannot say this about every single creditor and every single person who enrolls in a dept settlement program. But, I will say that SDS has thus far proven to hold up to their end of the agreement. I have no complaints. And, I think most of the nay sayers are guilty of the same thing that got them into credit card debt in the first place, wanting something for nothing.

There is nothing purer than an ex-whore. I got myself into this credit card nightmare and I cannot and am not going to blame SDS. As I said before, they have thus far fullfilled their obligation. I agreed to their fees and they have not charged me a penny more.


Submitted by on Fri, 10/09/2009 - 06:51

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Say goodbye to your money they took mine and yes if you do not pay attention they will rip you off. I was with them for 8 months. They are friendly at the beginning but if you dont pay attention they will not pass the information on to you that you need to know. $3000+ fees before they even start. I reported them to the BBB and the State Attorney General, another 8 months later my BK 7 is over and asked for my refund and GUESS what THEY said no refund it was the law tha they did not have to pay back the last couple of month payments. SO SDS WEST stole my money using the law. Hopefully a class action will be started.

Aliso Viejo, CA???s SDS West Corporation and Addison, TX???s Debt Relief USA, Inc. are under fire for using deceptive marketing practices, charging clients outrageous fees, and essentially doing nothing to help consumers financial situations or debt problems. SDS West has advertised their services to included assist with debt negotiations. However, another company, Nationwide Support Services are actually the ones handling the negotiations but clients have no knowledge of this fact. The company advertises that their services are much better than credit counseling agencies and promise to contact every debt to a substantially reduced sum. Enrolling in the program with SDS West, consumer are told to stop making payments to the credit card companies and instead make payments to the Nationwide Support Services account to use for negotiations. Consumers do not know that a large portion of this money will be paid toward the high fees, usually 15% of the total credit card debt. There is an additional monthly maintenance fee of $50 to use the service. This means for consumers that their monthly payments will take months before any of it will actually go towards the credit card debt. The major issue lies in the fact that consumers did not know these things.

Debt Relief USA is alleged to have promised that consumer credit card debt would be reduced by 40 to 60 percent, allowing consumers to be debt-free in less than 3 years. However, Debt Relief USA essentially did not live up to that promise on most customer accounts, causing consumers to leave the program before debts were negotiated and after high fees were paid for the service. Much like the issues with SDS West, Debt Relief USA also charged even more fees upon successful negotiation


Submitted by on Wed, 11/25/2009 - 19:43

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WELL LETS SEE WHERE THIS LAW GOES

Illinois Attorney General Lisa Madigan this week announced two lawsuits filed against debt settlement firms alleging that these companies engage in deceptive marketing practices, charge excessive fees and do little or nothing to improve consumers’ financial standing.
Madigan sued the following defendants: SDS West Corp.; Bruce Hood, SDS West chief operating officer; Raymond Dorso, SDS West CEO; Nationwide Support Services Inc.; Joanne Garneau, president of Nationwide Support Services; Debt Relief USA Inc.; and Kelly E. Reilly, Debt Relief USA president.
SDS West, an Aliso Viejo, Calif.-based debt settlement agency, and its business partner Nationwide Support Services, an Irvine, Calif.-based debt settlement servicer, inform consumers that their debt mediation services will help to reduce consumers debt by nearly 50% and that consumers will be free of debt in 12 to 36 months, according to Madigan’s complaint.
SDS West primarily markets the business partnership’s debt settlement services, while Nationwide Support Services allegedly conducts the settlement negotiations with creditors. Madigan’s complaint alleges that most consumers are unaware that Nationwide, not SDS West, performs the actual negotiations on their behalf.
When consumers enroll in the program, they allegedly are instructed to stop making payments to the credit card companies and, instead, make monthly payments to the defendants’ program in order to build up a lump sum for use by Nationwide Support Services in negotiating a settlement with the credit card companies, according to a news release from the attorney general.
However, the first payments go toward a substantial fee of approximately 15% of the consumers total credit card debt. Consumers also are charged a monthly $50 maintenance fee. Madigan’s complaint alleges that consumers did not understand that their monthly payments would be used to pay fees before any performance of services on their behalf, and that it takes several months to accumulate a lump sum payment to begin negotiating a payoff with the credit card companies


Submitted by on Wed, 11/25/2009 - 20:00

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sds WEST SEE WHERE the law lands SDS RIPPED ME OFF

Illinois Attorney General Lisa Madigan this week announced two lawsuits filed against debt settlement firms alleging that these companies engage in deceptive marketing practices, charge excessive fees and do little or nothing to improve consumers??? financial standing.
Madigan sued the following defendants: SDS West Corp.; Bruce Hood, SDS West chief operating officer; Raymond Dorso, SDS West CEO; Nationwide Support Services Inc.; Joanne Garneau, president of Nationwide Support Services; Debt Relief USA Inc.; and Kelly E. Reilly, Debt Relief USA president.
SDS West, an Aliso Viejo, Calif.-based debt settlement agency, and its business partner Nationwide Support Services, an Irvine, Calif.-based debt settlement servicer, inform consumers that their debt mediation services will help to reduce consumers debt by nearly 50% and that consumers will be free of debt in 12 to 36 months, according to Madigan???s complaint.
SDS West primarily markets the business partnership???s debt settlement services, while Nationwide Support Services allegedly conducts the settlement negotiations with creditors. Madigan???s complaint alleges that most consumers are unaware that Nationwide, not SDS West, performs the actual negotiations on their behalf.
When consumers enroll in the program, they allegedly are instructed to stop making payments to the credit card companies and, instead, make monthly payments to the defendants??? program in order to build up a lump sum for use by Nationwide Support Services in negotiating a settlement with the credit card companies, according to a news release from the attorney general.
However, the first payments go toward a substantial fee of approximately 15% of the consumers total credit card debt. Consumers also are charged a monthly $50 maintenance fee. Madigan???s complaint alleges that consumers did not understand that their monthly payments would be used to pay fees before any performance of services on their behalf, and that it takes several months to accumulate a lump sum payment to begin negotiating a payoff with the credit card companies


Submitted by on Wed, 11/25/2009 - 20:19

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I am a creditor, this place is terrible. I've held on the line trying to help someone who is in the sitution and they haven't even answered the phone one time. I personally have held on the line for 5 hours trying to even get to someone to talk to them about a debt and they don't even care to answer the phone or allow you to leave a message. It says, press 7 to leave a message and everytime it hangs up. This place is a huge hassle and waste of time.


Submitted by on Fri, 12/18/2009 - 08:39

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Quote:

Originally Posted by aryn64
Hi all, I just stumbled on this site as I was cruising the web looking for some help. I started with SDS West debt settlement company a year ago and they have actually settled with one account, however, Target account has sued me and I have to appear in court tomorrow. SDS West does not represent me in court and my knees are knocking. I am very discouraged with this program since only one out of the three creditors has indicated they will settle after one year. I don't want three more lawsuits on my back! If judgement is rendered against me, and I'm sure it will, can Target grab a hold of my bank account? If I pull out of the debt settlement program, can I get the money I've saved with them relatively quickly?
Thanks for your advice!

sdswest has settled 5 accounts for me and saved me thousands of dollars.It takes time.


Submitted by on Mon, 01/11/2010 - 08:24

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[QUOTE=aryn64;277720]Hi all, I just stumbled on this site as I was cruising the web looking for some help. I started with SDS West debt settlement company a year ago and they have actually settled with one account, however, Target account has sued me and I have to appear in court tomorrow. SDS West does not represent me in court and my knees are knocking. I am very discouraged with this program since only one out of the three creditors has indicated they will settle after one year. I don't want three more lawsuits on my back! If judgement is rendered against me, and I'm sure it will, can Target grab a hold of my bank account? If I pull out of the debt settlement program, can I get the money I've saved with them relatively quickly?
Ive been with sdswwest for 3years and theyve settled 4accounts.It gets rough but they do settle.Alabama


Submitted by on Wed, 03/10/2010 - 09:34

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Quote:

Originally Posted by Anonymous
I am currently in a situation and have been speaking to sds west for about a week. at the top of the letter they sent was form 450-rn....anyone know what that means?? anyone have any advice for me??

ive used them and was well satisfied.


Submitted by on Wed, 03/10/2010 - 09:40

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SDSWest staff were good at the start of the program. I guess, because they are collecting fees upfront. After they collected all their fees, their services became progressively worse. Promises everything to keep you off the phone about your inquiry... but that's all they are... promises. I will never recommend SDSWest to anyone. I am disenrolling from their program.


Submitted by on Tue, 05/18/2010 - 14:10

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Quote:

Originally Posted by Anonymous
Im sorry to correct you as well. The BBB in the southland is owned by a gentalman who also ownes a consumer credit counseling firm. SDS WEST is in direct competion with the ccc firm. SDS west like IBM does not belong to the BBB. As a result IBM and SDS WEST GET an F grade. The BBB is under investigation for false reporting. Put that feather in your hat.

That is a lie. IBM gets an A+ rating from BBB.
http://www.bbb.org/new-york-city/business-reviews/computers-dealers/ibm-in-armonk-ny-228/


Submitted by on Thu, 07/08/2010 - 06:42

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