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True Logic Financial

Submitted by on Sat, 05/13/2006 - 19:46
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Updated February 18, 2004:
The FCC announced today that it has received nearly 10,000 complaints since the Do Not Call Registry came into effect October 1, 2003. The FCC has also issued eight citations for Do Not Call Registry violations.

I have been called over and over again by a Stephanie Jones (1-877-337-3099) True Logic Financial, Colorado. I have gone to their site and complained about this person calling me for the past 2-3 weeks @7pm or 8pm -- I let the answering machine take it but if I answer it is a recording and a series of ref. numbers...no way to talk to her. I have also noted that I am on the Do Not Call List thru the FCC and that I intend to followup on this with them. Anne Vogler


VERY annoying repeated calls to me....a recording that you can not even answer...(unless you press 1) so I chose not to do that.....I have elderly family out of state and worry when I get calls rather late in the evening. Three is NO possible reason for them to call me WHATSOEVER...and I hope checking with the Do No Call List people again --- will do some good. Keep me informed? Thanks, Anne


Submitted by on Sat, 05/13/2006 - 19:52

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It is very tough to deal with the CAs having malicious intentions. You must report the FTC, BBB and the state attorney general about their illegal activities. Besides, the cease and desist letter offers a legal umbrella in such situations. Any collection agency will violate the fdcpa laws if they try to contact you after receiving your cease and desist letter. You can also record the phone calls for legal proof and take strong actions against the company.


Submitted by john on Sun, 05/14/2006 - 11:15

john

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The "Do Not Call" registry is for telemarketing, Surveys,Etc. It does not apply to the collections industry. If True Logic Financial is calling you they probably think you owe a debt to someone they are collecting for.

You should speak to someone and find out what they are trying to do. You have a limited amount of time under the laws to dispute validity or to ask for validation. Have your received any written communication from them? They should have sent you written notice within 5 days after they began trying to contact you by phone. IF you do not dispute or ask for validation within 30 days they may legally assume the debt is legitimate and continue collection attempts.


Submitted by LCW on Sun, 05/14/2006 - 13:06

LCW

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By the way it looks like True Logic is a debt buyer, so if they are looking for you it could be for a really old account that maybe out of its Statute of Limitations. Be careful in your dealings that you don't inadvertently re-start the SOL if it is expired.


Submitted by LCW on Sun, 05/14/2006 - 13:12

LCW

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I keep getting recorded calls from her (Stephanie Jones 1-877-337-3099). I have not called back nor have I received anything in the mail from True Logic Financial. IF I understand you correctly, I don't need to do anything unless I receive something in the mail from them. Will it be certified? If not, what would prevent them from saying that mailed something to me when they did not?


Submitted by on Tue, 05/30/2006 - 13:52

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Until I reported harrassing calls over the past few months to my phone company, I had no idea who was calling me. I have been receiving harrassing collection calls from Michele Thomas who provides 866-488-4299 as the number to call for an "important message." I phoned the number after numerous calls, received a recorded msg: If you would like to make a payment, press 1, If you have received this call in error and would like to be removed from our database, press 2" Well, no amount of pressing 2 and leaving info they require stops the calls. I've never had delinquent bills. I reported it to my phone company, they recommended I contact the Federal Trade Commission www.ftc.gov, which I have done. Hopefully that stops the calls but we'll see I suppose.


Submitted by on Tue, 05/30/2006 - 15:01

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I've had both Thomas and Jones recording call at different times. TrueLogic isn't on my credit report and I believe it's for a old cell phone bill that should be out of SOL but I'm not 100% sure if it is just yet. I hate to stir the pot and ask for a validation letter for it. The ATT isn't listed on my credit report any longer and neither is True logic. So maybe the SOL is up.

Hehe I have a copy of the message on my voicemail as we speak.


Submitted by Billyknep on Tue, 05/30/2006 - 15:43

Billyknep

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Ask the debt validation doesn't renew the Statute of limitation period. You are just trying to get the details about your account from the company attempting collections. If they have your info, it must be put in writing; otherwise it's not a legitimate call.

Don't make any payment agreement until you have reviewed the details thoroughly. BTW, you can check the state laws and know the SOL period. SOL expires if you have not paid anything within the timeframe.


Submitted by Gretchin on Tue, 05/30/2006 - 16:57

Gretchin

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So regardless if I answer the call or not, as long as I don't receive anything in the mail, I'm okay. Right?


Submitted by on Wed, 05/31/2006 - 13:02

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My parents have been receiving these calls every single night, of coarse at dinner time. It has been going on for weeks now.

My parents have NEVER had any past due debt. I made them check their credit report recently, just because it is what you are supposed to do, and it was spotless.

I happened upon this board while searching for the source of the calls. Perhaps you have some advice for us. Will they ever end! What are they supposed to do?

Thanks,
nani


Submitted by on Sat, 06/10/2006 - 18:46

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Keep a check on the credit report if Trulogic financial tries to enter any negative remark. They can do it only if they have a genuine purpose for it. Get in touch with the company and ask for the purpose of the call. If they don't have a genuine purpose, your name must be removed from the system. If they try to report anything in your file, it will be a fraudulent entry and you will have a legal case against them.


Submitted by GunsNroses on Mon, 06/12/2006 - 15:18

GunsNroses

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Truelogic should rename itself TrueLies. These bottom feeders never check their facts, they just get an old phone number then harass whoever happens to be living there at the time they start calling.


Submitted by on Mon, 06/12/2006 - 18:37

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Previously I received automated calls from 1-866-488-4299 Michelle Thomas now theyve moved on to 1-877-337-3099. My mother spent $250 in lawyers fees to get rid of a different crooked collection agency called National Recovery trying to collect an $80 gas bill owed by someone else 20 miles away.


Submitted by on Sat, 06/17/2006 - 18:25

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I too received many many many called from Stephanie Jones. She left canned messages on my answering machine about every other day. I called and pressed #2 and left numerous messages pleading that they remove me from their list. I didn't get a call from them for about a week and then BOOM... Last night I get home and there is Stephanie Jones leaving me a message. So I get into work this morning and the first thing I do is file a complaint with the National Do Not Call Registry. Then I call Truelogic Financial at 877-337-3099 and I think I pressed 3 to speak to a rep. I got to someone very quickly and asked for miss Jones. The guy asked for my ID number and I didn't have one. then he asked for my home number and I gave it. He asked if I am Aidela Green to which I say no. Then he says he will remove me from the calling list and we hang up. so we will see what happens. Gosh that Pi$$e$ me off. Good luck.


Submitted by on Tue, 06/20/2006 - 08:54

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the DO Not Call List Applies to Telemarketers, pollsters, etc only. it does not apply to Collections Agencies or Attorneys, and not to any businsess with whom you your do business. Singing up for the Do Not Call list will not stop collectors from calling you (even if it did they don't pay attention to the laws any way, so it still would do little good).


Submitted by LCW on Tue, 06/20/2006 - 15:48

LCW

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I am an employee of TrueLogic Financial, And am replying to these ridiculous allegations against my company. WE ARE NOT a debt purchaser. We work on contingency only. If you are receiving calls from our IVR ( dialer ) call back and advise one of our reps that it is an incorrect # and we will be more then happy to remove the #. TrueLogic Financial is the largest new employer in Colorado and has also received the status of one of the top 25 company's to work for in Colorado. So before you make accusations against my company check your facts. We record all calls and have a large QA department whose sole job is to listen to the collector's calls and grade them. If an employee is caught violating the law then they are written up. If it happens again they are terminated. I have worked for several other collection agencies. Most were heartless sweet shops. TrueLogic Financial is a new breed, and a good one.


Submitted by on Fri, 06/30/2006 - 13:17

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Quote:

I have worked for several other collection agencies. Most were heartless sweet shops


This is the first time, I am hearing from a collector criticizing the collection industry. If a person being in this field can disclose the facts, why not we take actions against the craps. Why do we face humiliation and feel intimidated. We know most of the collectors in this industry are nothing but real jerks...

Note: clyde, the remark made by me was in general. It has nothing to do with you and your company.


Submitted by andyyoung on Fri, 06/30/2006 - 13:34

andyyoung

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They are calling my parents house asking for me too. Daily for two weeks even though my mom said I am not at that number. Despite what she says, they call daily.


Submitted by on Sat, 07/01/2006 - 11:30

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Tami, ask your mom to send a cease and desist letter. Here is a template of the letter.

http://www.debtconsolidationcare.com/template-cdletter.html

The company must stop calling your mother after receiving the letter. If they make any calls after receiving the letter, you can sue them for violations of the fdcpa. Read this page for better information.

http://www.ftc.gov/os/statutes/fdcpa/fdcpact.htm


Submitted by andyyoung on Mon, 07/03/2006 - 13:59

andyyoung

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I too received numerous calls (15) from True Logic's automated dialer. They asked if I was someone with a similar name.

I am reporting them to the National Do Not Call Registry as I have never done business with them nor are they representing anyone I have ever done business with.

I am also filing complaints with the Federal Trade Commission and Better Buisiness Bureau.

They should not be allowed to annoy people just because they are too lazy to do a thorough investigation on the person who ran up the debt they are trying to collect.

They are harrassing the wrong person and will be sorry in the end!


Submitted by on Mon, 07/10/2006 - 13:00

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True Logic debt relief is a company that searches for people that have existing outstanding debts. They have repeatedly called my house. I finally caved and called them back. I asked that my (unlisted phone and also not on the Do Not Call List) number be removed immediately from their calling database. She asked the number. I offered it. She replied with questions about a name SIMILAR to a house occupant name. She repeated the name. Again, wrong name. She complied and removed my number from the database after finding out that she had the wrong number for the person they were looking for.

How they got my number in the first place is still unknown and frustration.

Should they call again, I will follow legal actions. I am tired of their calls.


Submitted by on Tue, 07/11/2006 - 15:33

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Clyde, Truelogic may be a great place to work but that has nothing at all to do with the way they harrass everyone with the same name as the actual person who owes money. I think all Truelogic employees should be required to post their phone numbers on a website so everyone who has spent countless hours fighting false accusations of being a dead beat can be harrassed in the same way.

Truelogic is just plain lazy, calling everyone with the same name with an autodialer. These clowns do no research at all. They, and all debt collectors, should be required to STOP calling everyone and just mail copies of alleged bills owed along with a return envelope stating they are the person they are looking for and will pay or they arent the deadbeat in question.


Submitted by on Sat, 07/15/2006 - 18:23

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Quote:

I am an employee of TrueLogic Financial, And am replying to these ridiculous allegations against my company. WE ARE NOT a debt purchaser. We work on contingency only


Wrong!!

From the True Logic Website
[quote]TrueLogic Financial Corporation has secured significant financial resources for debt purchase participation. The TFC team has assembled a core group of experts to identify, fund and liquidate purchased portfolios profitably.

The TFC purchasing strategy was designed for situations where TFC is the principal investor in portfolios that are added to our inventory. Our company has and will continue to participate in deals where we provide strategic domain knowledge and capital resources to meet the needs of partners and associates. TFC is committed to developing substantive long term relationships with the investment community, credit issuers and other debt buyers. Profitable strategic partnerships are the key to long term growth and success.

[/quote]

Maybe you need to speak to someone in HR and find out what your company really does


Submitted by LCW on Sat, 07/15/2006 - 21:01

LCW

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Clyde,

Debt purchase participation, is in fact purchasing debt. Funding the purchase of Portfolio's that are made up of Purchased Debit is in fact purchasing debit as well. Based on your statement in your post, this means that True Logic Financial's Website is making false statements, or is misleading at best.

Also,

Your earlier post stated that any employee who violates the law is warned, then terminated on the second offence. When is your auto dialer going to ne fired, and the person responsible for the programming of said auto dialer?

BF


Submitted by on Sun, 08/06/2006 - 20:25

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i used to work at Truelogic, too.not for long though. they're scum. i found this on another board about how they cheat and bully people who are to old or poor to fight back

Duplicate Content removed as per forum rules - Mike


Submitted by on Wed, 08/23/2006 - 18:01

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TrueLogic Financial Corporation
Ty Coffelt, Vice President
10000 E Geddes Ave Ste 100
Englewood, CO 80112-3681
Fax: (303) 265-9544
TrueLogicFinancial.com

Link made inactive as per forum rules - Mike


Submitted by GodinHeaven on Tue, 08/29/2006 - 13:00

GodinHeaven

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I guess I can join the club. My credit is clean; I have NO past-due bills. I started getting the recordings a week ago, even receiving one on Sunday. No company ID, no "We are trying to reach John Doe," just "press '1' to be connected...or dial 866-488-4299. When calling use reference number XXXXXXX." Had to Google the number to find out that the caller was a coll. agency. Nothing in writing yet, either. Bet I don't get anything, either, esp. if even HALF of what I've read on this & other boards is true (sounds perilously close to phone-phishing). Already reported to tel.co., Do-Not-Call, & BBB. What next, any suggestions?


Submitted by on Wed, 08/30/2006 - 18:54

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I am receiving calls everyday from them on my anwsering machine, I called them back last night to see who they were, I do not owe them any money, but they will not remove me from there call list, I don't know what to do. I email the company since there is not a number to talk to an actual manager just collectors. they are rude and seem to be enjoying it. I cannot believe there is not something we can do.


Submitted by on Thu, 08/31/2006 - 08:55

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I've received at least 50 calls in the last couple of weeks from them. On the machine they just say an "important business matter." If I answer the phone, I have to press a # and wait for someone to answer. Then they ask me to give them my social (ya, right) or they ask me to give them my address (which I also won't do until they tell me why they're calling).

I didn't even know they were debt collectors till I did research here. 2 people there have hung up on me, and they say they won't quit calling till I verify social and my address, and I say I won't give them any info till they tell me why they're calling. They quoted me an address that I've never heard of, so I think they must just have the wrong person.

I'm just going to figure out how to block them on my phone, and then I'll make sure nothing weird's happening w/my credit.


Submitted by on Fri, 09/01/2006 - 18:56

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Eleven days after the initial call, their auto-dialer got me at 08:15 on SUNDAY, 9/2. Enough is ENOUGH. If they can't play nice with me (and I see little, if any evidence that they're playing nice with anybody), why should I try and play with them?? I, too, will amke sure nothing odd is happening w/my credit, and I will be contacting other appropriate regulatory authorities (read, FTC and State AG) early in the week. If enough people report this activity, maybe something will get done. Even real debtors have rights: regardless, harassment is harassment, and it's ILLEGAL.


Submitted by on Sun, 09/03/2006 - 12:27

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TrueLogic purchases debts that are out of SOL, or could not be verified by other low life 3rd party collectors for pennies on the dollar!

In my case Truelogic is attempting to collect one of Palisades phony att accounts.I have documented proof of this, and they were both unable to verify (15000.00 worth of infractions at last count).
Perhaps I will see you in court this winter "Clyde" :P


Submitted by from.mr.x on Tue, 09/05/2006 - 17:33

from.mr.x

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I have received a voice mail message every day, including Sunday and Labor Day, on my business phone. They are not even taking calls on those days. Finally today they said they are looking for a Tom Brown. This is a business number I have had for a year and there is no one here by that name. What a bunch of scum. They said my number will be removed from their system. We shall see.


Submitted by on Wed, 09/06/2006 - 07:44

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hopefully! TWO WEEKS after the calls started with nearly daily follow-up, I bit and pressed "1". I actually got a live human who immediately asked to speak to someone with the same last name as mine, but an unfamiliar first name. Not here, never been here, not even related to one, as far as I know. Got a name of the rep I spoke to, at least.

Now the waiting begins. If the RoboCalls continue more than a week beyond today, the appropriate authorities will definitely be hearing from me...a lot of what they are doing (shotgun calls to anyone w/a similar-sounding name, not identifying themselves up front, e.g.,) is NOT right, period.


Submitted by on Thu, 09/07/2006 - 06:39

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Clyde , you work for a debt purchaser. I was told
by one of your employees that if I did not pay my bogus debt it would be resold to another collection agency.


Submitted by on Sat, 09/09/2006 - 01:47

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I spoke with three people there today. It seem that they are trying to collect somthing from the mid nintys that was payed years ago. They said that it was up to me to prove that I did not owe it. I told them to prove I did and they got rude. I called back and the guy I spoke with was the same way I ask to speak to a supervisoe he had a god complex and kept trying to tell me that if it was payed I would have proof. I ask that if I sent a bill to them that wasnt owed on anyone would they have to pay it. Then he just kept telling me about how well he knows his job and that it will be on my credit report. I told him that if I ever get another call I will file a suit against the company. He ended up hanging up on me also. I am also getting recorded calls seven days a week. I believe they are just another rip off company that are out to harass and take frome people anything they can get


Submitted by on Sat, 09/09/2006 - 13:19

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Sounds like our vistor "Clyde" is a perfect amtch for this company!!!


Submitted by on Tue, 10/03/2006 - 06:02

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BTW ...
True Logic is a privately owned company of between 25-100 employees.
jigsaw.com/TrueLogic-Financial/ID177055/company-information.xhtml
Their revenues are listed as $10-50 M but Clyde assures us that TFC does not buy debt so this revenus would not go to the Colorado economy!!
If this is one of Colorado's largest employers as Clyde claims .. Colorado is in a lot of trouble.
I'm sure all Colorado residents are proud to have you aboard, Clyde!!
From what I'm reading from the posts (especially Clyde's) he must be the CEO of the company!!!!


Submitted by on Tue, 10/03/2006 - 06:15

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Sorry .. I'm new to this group. I believe I saw that links are not permitted so it will probably be deleted from my post. But anyone can confirm this information by a google for JigSaw and entering True Logic Financial Company.


Submitted by on Tue, 10/03/2006 - 06:18

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Does anyone have an address to contact these people. It seems no one at the 877 # knows an address.


Submitted by on Mon, 10/09/2006 - 10:05

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That is solely for SALES calls from business with whom you are not doing business. Collections calls are not covered nor prohibited under the Do Not Call Registry. Let's wake up now people.


Submitted by on Sat, 10/14/2006 - 00:02

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The Fair Credit and Collection laws are very specific. Your State law may give you additional protection. It is not illegal to call you about debts you owe. Instead of "playing" why aren't you paying. If you don't owe the debt, write them and demand they stop calling you. The address can be found by google searching True Logic Financial. They are in the State of Colorado. Calling the FTC, FCC, IUD, FBI, etc., is wasting your time and my tax dollars. Handle this like an adult. Learn the laws. Apply the laws. End of freakin' story.


Submitted by on Sat, 10/14/2006 - 00:10

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Being contacted by a Debt collector is not fun. However it is a necessary evil. #'s can be obtained through many many ways. from previous agencies that have passed the Debt, from the Debtor themselves leaving false contact information, and of course phone book and or on-line searches. due to this incorrect #'s will be dialed from time to time. If you get a call return the call and ask that the # be removed. Be friendly people are much more likley to be sure you are taken care of if you are friendly. You can also send a letter to have the call stop. Believe me, As I worked in collections before, collectors would much rather call good #'s than deal with pissed off people all day. Those of you that are really upset because a wrong phone # took up 30 seconds of your day, have other issues you might want to have checked out, or you are the Debtor and you just don't want to own up to your responsibility. Keep in mind if the call does not concern you, its harmless. Req the # be removed and move on!


Submitted by on Sat, 10/21/2006 - 00:19

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Here is the info for True logic financials C.E.O.
Also a link for another board on this joke of a company.

Corporate Headquarters
TruLogic Financial
Denver Technological Center
10000 East Geddes Ave. Suite 100
Englewood, CO 80112

Personal address and link removed as per forum rules - Mike


Submitted by on Mon, 10/23/2006 - 13:53

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Regarding clyde from true logics statement about true logic being on colorados top 25 employers list......true logic financial is not now nor has it ever been on colorado's top 25 employers list. It does not even rate inclusion on englewoods top employer list. :lol:
Loser!!!!!


Submitted by on Mon, 10/23/2006 - 16:35

( Posts: 202330 | Credits: )


My wife is having an issue With TrueLogic right now, could anyone give some advice??? Pulled her Credit Bureau in 2003, found a Charge off with AT&T for $500 from 11/2000. Now, there is NO Collection agency on her report at all claiming she owes a collection agency $500. JUST AT&T showing an unpaid Charge off. When she called AT&T (This was before it went to Cingular) they claimed it was valid and it was a cell phone. Now mind you, to remember 6 years ago if you had a cell phone with a company, and if you did, did you pay it on time is pretty hard for any of us. My wife honestly believes she never had an AT&T cell, but she can't be certain.

April this year, she gets a call from True Logic Financial about the $500, which after research, is a company who is hired by collection agencies to track down debt, and this one works for Palisades! The Collection agency that I have read SO much about on about people with AT&T problems. The guy was shockingly nice, said they get TONS of AT&T collections, and the majority of them arent valid. He told my wife to write a dispute letter to them (True Logic), fax it to them, and they would research it. Well, no reponse, it's been 5+ months. The phone calls stopped though the day he told us to fax in the dipute.

We want to buy a house in early 07. What can we do? I know ANY mortgage company will require that to be paid, and who knows IF we paid the Collection agency (if that's even the one it's at), would they ever report back to AT&T saying it has been paid? I don't trust give my money to any junk debt buyer. Since it's from 11/2000, will in 2007 the SOL have passed ( we live in MN)? And the Big 3 by law have to remove it? I know it's only $500, but we need every cent we can.


Submitted by on Tue, 10/24/2006 - 08:21

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I am an older gentle man and Have a view long enough to see the problem. There have always been badguys who exploit any privilidge. The difference now days is that people like Clyde have such a deficient personal integrety that they don't see the harm in harassing thousands of people a day to collect one bad debt.


Submitted by on Thu, 11/02/2006 - 19:41

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I have received several phone calls from different 800 numbers. When I answer there is a voice mail that tells me to hold, I hang up due to lack of time. Finally once I answered and all I hear is someone in speaking bad english stating they are my medical provider and want to verify my address. The address they provide is incorrect and they ask me for my current address. I stated I would change it with HR as I am supposed to do this to update my address, they stated they could just take it. I was weary so I told him I would go to HR. I called back the number where they called from and another very rude rep asked for the number I was calling from and I provided it (a phone in the office) when he stated they did not have this on file, I asked who they were because I was concerned with the calls I had received asking for my personal informaiton. He would not reply and hung up. I finally stopped answering the calls and decided to do a reverse phone look up and the truth comes out...True logic company. I am not sure why they are calling as I refuse to answer the inappropiate phone calls but by what I am reading now I realize they probably have the wrong person and I will start keeping record of all the phone calls received and what was said to take further action.


Submitted by on Fri, 11/03/2006 - 08:25

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