Ace Cash Services - Consumer complaints and solutions

I was able to get a hold of Dispute Dept. from my Bank and they did a 3-way communication with Ace Cash Services. It is a company but I wouldn't recommend them. Very Very High Fees. They put in $350 + $105 = $455 payback loan amount. Whereas I currently have a loan at a $500 + $112= $612 with a company PadayOne.com. I hope I have helped someone in this regard. Good Luck to all of Us!

I have been working with my bank in regards to the funds that were deposited into my account from ace cash services. I though i would give an update to where i have gotten so far. Which is absolutely no where. i contacted the number that was provided the 8668402030 and up until today everytime i called them the company was closed. I was never able to speak to someone until today. I received the worst customer service i ever dealt with speaking to an agent by the name of melissa when i asked for her last name she refused to give it and stated she was the only melissa at that company i asked her why the company felt it was ok to take money out of peoples accounts she stated that i signed an agreement electronically which i NEVER did in regards to this company when i asked to speak to someone else she stated that no one else was there i asked for a manager and lord and behold no managers either. she stated they were all in meetings. Now i work for a call center and i do customer care but even when managers go into a meeting there is always someone available to do a managers job incase of situations like stated above. She then disconnected on me. I am working with my bank in filing claims against this company and the company still takes money out of my account that i didnt authroize so even more claims have to be filed on top of the first one. I just wanted other people to know that even when you try to correct this issue it seems to never work. How is it that companyies can do whatever they want and nothing can be done to stop them.

I SPOKE TO SOMEONE TODAY AT 1-866-840-2030 THEY ALL ARE VERY SECRETIVE AND AVOID GIVING INFO OUT. THEY JUST PLAY STUPID ON THE PHONE. I JUST FOR THE ADDRESS SO I CAN PAY OFF THE LOAN I HAVE WITH THEM AND THIS IS WHAT SOMEONE NAMED JENNIE GAVE ME.


3531 p north West
P.BOX 111
Miami ,ok, 74355

b.
Pay Down. You can pay down your principal amount by increments of $50.00. Paying down will decrease the fee charge for renewal. To accept this option you must notify
us of your request in writing via fax at 866-840-0270, at least three full business days before your loan is due.
c.
Pay Out. You can payout your full balance, the principle plus the fee for that period. To accept this option you must notify us of your request in writing via fax at 866-840-
0270. The request must be received at least three full business days before your loan is due.

Yall miss up my account and I need yall to stop,I ask the yong lady wher yall was located she hanged up trhe phone now I could had called back a gave her the street voice and came out myself but I didn't let her do that to me.so I asking yall to give me a copy of my so call papers I signand a address and I will mail the payment to you because all yall doing is putting my account as fuard with my bank and thats not right and if you keep doing it I will close out my account and you will never get your money and you don't want that and I don't want that I want everyone happy,Please stop.Im not even sure what name they have ok.Someone thought they was looking out for me and all they did was cause trouble,Im not even sure if it was anyone and they just got my name from some where and start messing me up. My account is in faud and I had my account for years and all that down the drain. because yall trying to collect on something I have no idea on,thanks for nothing,thats not good enough.That not great business way, I have no idea whats going on please stop you destroying my life.

I CALL ACE CASH SERVICE PPD/1866-840-2030,LADY WAS Rude i just found out about them and i never authroize no to put money in or take out.

Have you seen this number 888-322-1873 associated with ace cash services

does any one know who the fuck is ace cash service does fuckin people been takin money out of my acct

So I discovered a deposit in my account and as so many others had no clue and had desired to muddle through with no loans. So I started researching and then called the bank who advised me to close my account and open a new one so this company could not touch my money.. So that is what I did today and I am waiting for the fight now, after reading these posts I will fight them tooth and nail and they can kiss my butt to get their money back. I did not authorize nor ask them for their money and now I had to do all this work today to rearrange my life to protect it from them. They can call and try but they are in for a fight. What are they going to do, ruin my credit?? Anyway, just wanted to say thank you all for posting, since reading numberous pages of complaints on numerous websites I was able to stop it before they took all my money.

http://acecashservicesb.virtualcollector.net/Main.aspx?Home

Phone # 1-888-322-1873

Email: [email]customerservice@AceCashServices.com[/email]

Ace Cash Services is the WORST. Impossible to get a hold of. They only replied when I filed a complaint with the BBB (2nd attempt). Comopletely illegal PDL company, stay far, far away from them.

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ACE cash services are in fact the DEVIL. I have tried to call them for months, but I keep getting computerized messages saying to "call back later" the only thing I can do is cancel my checking account. It really sucks to b ecaught up in this madness!!!

:mad:The reason you can't reach them is they are an unethical, fly by night company that rip people like us off! Buyer Beware!

Ace cash service called my home and asked me if I wanted a 300 dollar loan July 29th 2009 I replied no and in one day my account had 300 dollars in it and they have been charging me 90 dollars per month. I have not received a call or any paper work regarding this transaction that I replied no to, I do not know how they received my telephone number or bank information. The better business bureau needs to be contacted regarding this business transactions that should have not taken place. This must be an illegal operation and they will pay for ripping people off.

why did I get a cash loan when I did not agree with anything or ask for it

I attempted to call this number 3 times and got the office was closed and now I tried and the number is not a working number....please let me know if anyone has additional info....because they have deducted from my acct today and I have no clue who they are....thanks

I too have tried to call the 866-840-2030 and it is not a working number. I talked to my bank because they are really mess with my account by trying to make withdraws on random days. My balance was low today and they attemted to withdraw 5 times today = $175.00 in NSF fees charged by my bank. 5 attempts in one day is excessive to say the least!! My bank agrees and reversed a portion of the charges. We also placed a stop payment on any further withdraws from this account. They told me this would only be a temp fix because these companies just change their company info and withdraw under a different computerized address. I will end up closing an 18 year account on Friday when I get paid. :( It is amazing what a scam company can do!! We should all be filing complaints to the Better Business Bureau and the Federal Trade Commission.

This company has a scam going. I had applied for payday loans online and this company deposited 300 dollars (I was unaware that I had agreed to the loan). For the next 4 weeks they took 90 dollars out of my account. My assumption was that they were payments on the loan. After the fourth payment, I noted there was another 50 dollar withdrawal from my account. At this point, I came this website and was able to find the number here. After calling them, I was told that the 90 dollars "payments" were actually the finance fees and because I had not called them to arrange a paydown, they would now be taking the paydown PLUS the finance fees. When this is over, I will have paid them almost 800 dollars for a 300 loan. BEWARE and spread the word. Stay away from this company. I don't know how these people sleep at night or look in the mirror every morning.

I just posted a complaint against this company on the BBB. There were already plenty! Thank you for the number, I also had trouble finding it.

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Hello everyone,
I also have had the misfortune of being afflicted with this curse known as ACE Cash Services. Long story short, they gave me a loan of $300 which I did not authorize. I told them that I would never sign up for a loan that withdraws $90 in fees per pay period. They have taken $270 from me in fees and now they want me to settle the account for $510. I told them that even if Hell froze over, I would not pay the $510.
When I spoke to them over the phone, I asked them, "Aren't you ashamed for charging these outrageously insane fees that don't even reduce the principal?" I was actually told that they have a lot of senior citizens as customers who cannot pay off the loan in full on the first pay day, so they have to keep paying these fees for several months until they are able to pay the principal.
I have never been active in anything throughout my life. But after I heard one of their managers today brag about how they are helping out Senior Citizens by giving them these needed loans, I became livid. These people have no shame and they need to be put out of business--boycotting them is not enough. I suggest that everyone here file a complaint with the Better Business Bureau and the Attorney General's Office. I know I will. Let's work together for the pursuit of justice. Please share your ideas on how we can achieve this worthy goal. Feel free to email me at email address removed per the TOS, Shazzers

Ace Cash Services 888-322-1894

I found I had $350 deposited into my account. This "company" did the same to me. I entered all my info and then was able to read the fine print. After I was able to read the fine print, I decided this was NOT what I wanted. I contacted the 866 number and it said no one was able to take the call, try later. I contacted Miami, OK Chamber of Commerece and the lady there told me ACE was a SCAM!!! She stated I should contact the police and tell them what happened. I have contacted my bank to find out if there is anything else I need to do? This is really effin great!

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I can't find a web site to pay off this loan that I never even agreed to. There has to something illegal about this.

I too, had this happen to me, ACE Cash Services deposited $300.00 into my checking account without my having filled out their loan app., they have taken out $90.00 from my checking account every 2 weeks. I allowed that because I spent a portion of the $300. before I realized where the money came from. In the meanwhile, companies were electronically withdrawing my my checking account, (69.95, 149.95, 19.63 and 19.95 to list a few).

I had to to submit to my bank each situation, have the bank put a block on each of the transactions, change my account to a totally new account (not a transfer to another account, because scammers can trace where you account money transfers to and withdraw from the new account. Make sure you set up a totally "new account" with your bank. They are willing to waive overdraft fees (which can add up to exhorbant amounts).

Good luck to you,
Mary

Does anyone have Ace Cash fax number?

Does anyone have their fax number? Thanks, Lori

I would like to ask a question I borrow only $200.00 but until now I still pay money toe your comapany, total I paid $525.00.
This is my list payment :
10/16/2009 $60.00
10/30/2009 $60.00
11/13/2009 $60.00
11/28/2009 $60.00
12/11/2009 $60.00 and $50.00
12/24/2009 $45.00 and $50.00
01/08/2010 $30.00 and $50.00
Total $525.00 Why did I pay too much????
Thank you

Why Ace cash service took too much money from my account??? This loan Ace cash service just deposited to my checking account without my having filled out your loan application? I had to get my lawyer about this case. Ace cash service so shock and no good.
Please answer my question to my email address

I have been calling and asking for information and they just tell me we're e-mailing the information to you and I have not gotten anything.Ace cash services charges way to much and I believe they're nothing but a frud.

Do not do business with Ace Cash Services

I had a similar situation happen with ace cash services. They claim that they are in miami, ok but do not have a website. I went to wefixmoney.com and they gave my info to ace. Ace put $350 into my account. I never asked for the money, never signed for anything. Asked the bank to reverse charges and now ace claims i owe them $455 and they will charge me over $200 each month until i pay them back.

HERE IS AN ADDRESS I FOUND ON THESE CROOKS!!

Ace Cash Services
3531 P Street Northwest P.O.Box 111
Miami OK 74355

HOPE THIS HELPS SOMEONE!

Ace Cash Service number is 1866-840-2030. Beware of these people. I applied for a small amount of 400.00 only 350.00 was deposited to my account. At first I had no way of contacting them after numerous attempts I finally got some today because I wanted to offset the amount just after a few days, however no one answered then i saw a debit in my account for $105.00 every paycheck, mind you I get paid bi-weekly. After the second amount came out I finally spoke to a live person, i wanted to know exactly how much I need to offset right now. Oh I will have to repay $455.00. Are you kidding me.
whilst I know that this is a quick way to get funds, you end up paying more than you anticipated. so for the sum of $350.00 I paid them a total of $665.00 I worked too hard for this. This was my first time with these types of things but never every again.
BEWARE OF CASH LOANS.........................

You are right, I also did not fill out an application, before you know it the money was in my account and there was no way of contacting these con artists. I regret ever going onto a cash loan wesite and putting my information there and you CANNOT reverse the transaction, i tried all of that.

SOMEONE NEEDS TO PUT THESE PEOPLE OUT OF BUSINESS.....................

You took more than 400 hundred on my account. loaned $350.00 i don't know when you 're gonna stop withdrawing money on my account. I don't know nothing about interest rate. could you please send me more informations about the payday laon. i try to call your service look like unavailable.

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If the due date on my loan is 2-12-2010, I would like to have it extended to 2-26-2010. If there is an extension fee required, that will be paid. PLEASE DO NOT DEBIT THE ENTIRE LOAN ON 2-12-2010. THERE ARE NOT ENOUGH FUNDS IN MY ACCOUNT TO COVER THIS!!

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I payment to Ace Cash Services was charged to my checking account Wells Fargo Bank and the bank returned the charge back to you NSF. This came through before my payday, which is next week. I thought the payments were set up according to my paydays. I now acquired an overdraft fee and the check was returned to you. Please charge my account February 22, 2010.
Thank you
Ronald Long
[email]ronmarykay@cox.net[/email]

i looked into getting the advance... the money was deposited into my accoung without me knowing anything about it... i thought no big deal ill pay it and me done... i have paid way more than i got. in one day you took 105.00 and the same day another 50.00... this needs to stop. ..... so the bottom line is how do i get you to stop takeing money out and how do i get back what you should not have taken out????!!!! AND like many of the other posts i have read the money was taken out before the date and i have over 100.00 in overdraft fees.. This should be reimbursed back to me also.

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Nelly can you check for me the balance of my loan with
Ace Cash Services

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I would also like to know how this company can debit money from my account without knowledge of an authorization. This company has been debited my account from $75.00 - $50.00 monthly since December. I have not authorized no one to debit said amount. Please help me with this situation.

they have me down for a loan that i did not apply for what should i do because i did not apply for a ace loan

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