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Leading Edge Recovery Solutions - Feedback and complaints against them

Submitted by landrylou on Mon, 03/13/2006 - 16:52
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I had a call on my answering machine from a guy telling me to call him back at 800-663-4707. When I looked the number up I found Leading Edge Recovery Solutions LLC out of Chicago, IL.

Has anyone ever heard anything about this company? Any information would be greatly appreciated. Thanks.


So I have been getting a lot of calls from them. I do actualy have a debt and for a couple months I was not able to pay anything. So today when they called I was going to set up payments and right as i was doing it a lady put her boss on the phone, Mr. Lewis. He was so rude to me and would not even let me get a whole sentence out. He just kept going on and on about how I should have been making payments already. I asked to please speak to someone else cause I didnt think I needed to be spoken to like that and HE HUNG UP ON ME. So a few minutes later he called my work... which I have asked them numerous times to not do. Finaly I said I would make a payment next month (which is in one week) and he said NO we will not work with you. You have to make a payment right now. I told him I cant do that and he said "well best of luck" and hung up. I dont know what to do? Now they wont let me pay anything on the debt.


Submitted by on Mon, 04/19/2010 - 16:10

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:confused:I just had them call me - They are extremely rude and refuse to discuss they just want to tell you what you need to do. I terminated tehe call because I don't need to be talked to that way. I immediatley recieved a call back - which is clear violation to the FDCPA and I told him I wanted a supervisor. He refused at first but he kept yelling that i need to listen to him. He finally got a supervisor and they supervisor was just as unprofessional. My cease and desist letter was faxed to them shortly after.


Submitted by on Thu, 04/22/2010 - 06:50

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Quote:

Originally Posted by Anonymous
credit cards,debt, or any other financial matters are like any other legal matter whether civil or otherwise. if you have truly taken care of your business, i.e. "paid your bills on time and in full" you would not have to worry about who is calling or why. you could then calmly answer the phone and politely correct the caller(s) with absolute certainty they are calling in error. just like you would if a police officer pulled you over and you know you have done nothing illegal. p.s. callback the toll free 800 number it is free and inquire politely and professionally about who they are calling for and why if they are not looking for you then simply tell them they have the wrong number and ask them politely not to call your number and remove it. do not lie if they are looking for someone that you know and you have a clue that they why they are calling as this will not make the debt/problem go away. it will only get worst. this is what L7 people do. "Losers" who really don't pay all their bills on time and run up all sorts of debt and then have to worry if someone has caught up to them. if this is you then your day will come when your friends and family even co workers will discover what a "loser" you really are.


What credit agency do you work for? "L7", grow up. You call people "Losers" and I guess that makes you fell good about yourself? Guess what, this is not a perfect world and people do have financial problems. Especially when you have low-life thieves running Wall Street, banks, mortgage companies, Washington, DC...the list goes on. So, why dont you pull your prissy head out of your ass and wake up to reality. Oh yeah, have you moved out of your parents house yet and do they still support you?


Submitted by on Tue, 04/27/2010 - 13:06

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This company has also been calling me multiple times a day, harassing me with threats. They have refused to provide me with a paper copy of my alleged debt, which originated from a closed bank account and a stolen bank card. I have every intention of paying this debt if it's REAL, but am insisting on a paper copy of this bill. I feel like I'm running from the law, when in fact, it seems hard to believe that their tactics are legal!


Submitted by on Tue, 05/25/2010 - 09:40

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I received a call from them at work today. They hung up on me when I refused to validate info they were pushing for. Advised her (Patrice Williams) to stop calling my work. Still using their number of 888-306-0514 to cold call "debtors". Cease and Desist letter mailed today with copies to my States Attorney General and Ill Attorney General. Only way to stop these dredges is thru legal action against them for a change. Would RICO laws apply? A class action suit might also knock a hole in their wallets... Any suggestions on how to initiate one???
Coach


Submitted by on Fri, 08/27/2010 - 09:38

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These people left a message today looking for my ex-husband and his current wife. We've been divorced 17 years. Interesting how they can track I'm the person who was married to him that long ago and that I might even know where he is??


Submitted by on Sat, 08/28/2010 - 21:16

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Quote:

Originally Posted by landrylou
I had a call on my answering machine from a guy telling me to call him back at 800-663-4707. When I looked the number up I found Leading Edge Recovery Solutions LLC out of Chicago, IL.
Has anyone ever heard anything about this company? Any information would be greatly appreciated. Thanks.

Its a collection agency and u can get your number removed from being contacted unless they will continue to call and harass you!! I worked there for 6 months!


Submitted by on Wed, 10/06/2010 - 12:59

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i've been receiving calls from these people about 4 to 6 times a day for the past couple months!!! i never responded to any of the calls until today when they called my mothers house from herman wooten and told her "there's some business we need to take care of" my mom called me thinking it was the mafia!! hahaha. i told her it wasn't and called the number back. until that point i didn't know who it was that was calling me. they said thank you for calling leading edge recovery solutions and i hung up to look up what it was. this information was VERY helpful. thank you!!!


Submitted by on Thu, 10/07/2010 - 18:32

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hey there,
I agreed on a payment and I wrote on the check that if it is endorsed, account is paid in full. When I recieve the check they altered it and it said SIF which means settlement in full. Should I take them to court. It is worth it to me


Submitted by on Tue, 11/30/2010 - 16:48

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:lol:I think that it is funny that people that have no biz with the company are the ones that complain the most about the company.the info (numbers, address are what are given to them or are what are on there cbr report, they can not help what they are given.If you would take the time to call or answer the phone and let them know that it is a wrong # they will stop wasting there time.the truth about ccs companys are what they can do for you you can do your self and save your self a lot of money and dont forget that they are a collection company so if they don't get payed and give you they best arrangement and take what you can afford then they don't get payed. As for haring transient and paying poorly payed you need to look into it they pay very well they are a great place to work for so do research people need to do there research before they open there mouth and they been open fore years and are one of the top company's in the the biz.People are just maid that they are in collections on the first place.


Submitted by on Wed, 12/01/2010 - 21:49

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Adrean-can you write a sentence right?! If you were trying to spout some debt collectors crap-trust me no one understood what you wrote. And you can tell these idiot till your blue in the face they WILL ignore you. So go back to the phones and try to scam someone else you loser


Submitted by on Thu, 12/02/2010 - 05:32

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These scum are calling me all day about my Citizens Bank auto loan. We have it set for automatic debit (and have plenty of money to cover it) so there is NO WAY it is ever late!!! My wife even called Citizens and they say we are current. Sometimes LERS will leave a message and other times they don't. My wife has called their #'s many times and no one answers. When they called a couple of weeks ago I told them that we don't owe any debts and even if we did owe a car payment we had a 10 day grace period and that they shouldn't call me again. Well...it's been a month now and they're still calling. I hadn't done much research on them until now. So should I send them a cease and desist letter? Or will they even bother reading it or following it? What the hell can I do to get them to quit calling me? Thanks for any help! :)


Submitted by on Tue, 12/14/2010 - 20:18

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You can stop harassing phone calls from the collection agency by sending them a Cease and Desist Letter. Through this letter, you should request the collection agency that they stop contacting you.

If they still keep on contacting you, then you should contact an attorney and take legal actions against them.


Submitted by Anna Sweeting on Wed, 12/15/2010 - 01:07

Anna Sweeting

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Finally got a call and a live person on the other end. He identified himself as working in the Consumer Counseling Department. I asked what it was about and he started telling me that I was 58 days late on my car payment. I asked how because I had called Citizens Bank and they said I was up to date. He said he was with Citizens Bank (A lie and illegal) and I him that he wasn't and he was with the LERS Group and he needed to stop calling me. I also asked him why he wasn't calling me about NOV and DEC payments if I was late on my OCT payment. He then stuttered and said he was calling about them too. I laughed and said, "You're with the LERS Group. I'm asking you to stop calling me now or I will call the FTC and the IL Attorney General who already sued the tar out of you and won and take you to court again." He started to get huffy and I told him I knew my rights AND my payments were auto-debited so I was flush and they needed to update their records with Citizens. He stated he "worked with Citizens" this time, to keep himself out of trouble. He finally asked me if I was disputing the debt. I told him yes that I disputed it the last time they called but they were jerks and I wasn't going to put up with it. He asked again if I was disputing the debt and I said yes and he said thank you and and have a great day and hung up. I'm done with these guys and will get a cease and desist letter to them. I'm also calling Citizens Bank and going after their a$$es also! Horrible!


Submitted by on Tue, 12/28/2010 - 12:29

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Said they are Leading Edge Recovery Systems, and his name was Anthony Mills. Stated my husband cosigned for a vehicle, which is FALSE! Asked many questions about his employer, position, income, etc. which I refused to answer before cutting him off. Stated the "vehicle" has been repossesed, sold at auction, and my husband now owes the "balance". Continues to call repeatedly, and I ignore them. Will be contacting a lawyer if this continues. Have seen MANY complaints about this company online. Please, DO NOT send them any money without first getting in touch with a lawyer, getting plenty documentation about the so-called debt you "owe", etc. etc.!!!!


Submitted by on Sat, 02/05/2011 - 09:41

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They dint get ur name out. Of the air and if they got your personal info thin they did get it out of the air how did they even know you had a c card???? You owed and when u got the card u must have put your info on there ...don't get mad pay what u owe nxt time u appy for sum card be sure not to put your grandma ....addr or numbers on there ...you should kick your self in the butt for that tell grandma to tell them to stop calling here ....and that will make them stop....:D


Submitted by on Sat, 02/05/2011 - 19:55

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If your in collections your not 9 days late it take 60 days of non payment to get sent to collections ...and almost every one knows that......and if the got your number and your info thin you were sent to collections !!!!I'm not sticking up for them but me to have dept and the only person I can get mad at for getting cAlls is my self cuz thats the number I used when I got what ever lone I got and every one know if you don't have the money to buy a car cash you have to get a lone from a bank the car compy never looses that's why there still in selling cars u your self sd you have the money to pay so give the bank there money or tell them to settle out with you and they won't call u anymore or file bk just know that they are doing there job just like u do yours ....:-P


Submitted by on Sat, 02/05/2011 - 20:10

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#170 and #171-are you for real? You cant even type a proper sentence, jeez. Go back to the phones, you have more people to harass. No ones going to give info or money to someone just because they say you owe money. I can call you and say you owe me ten thousand dollars and I want your bank account number, you going to give it to me? No, didnt think so. Go back and harass more people that dont owe your company any money and harass them, you sorry excuse for a human.


Submitted by on Sun, 02/06/2011 - 09:40

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I will say that my friend and I had a good/bad relationship with LERS. The situation was he cosigned for a car for me and I fell behind on the payments. The remaining debt went to LERS. When they spoke to my friend they (according to him) were very abusive and threatening. However, most of the people, as I had three different agents at minimum handling this debt were nice to me and worked with me under the circumstances. When I struggled to make a payment they changed my payment dates, when I fell behind two months and explained to them I can pay this debt or get food they understood. I've since completely paid the 5700.00 debt off within a years time. There was one man I talked with that was just an @$$hole and didn't listen to a word I said. He didn't want to speak with me although my friend had explained that I had authorization to handle this as I had take full responsibility for the debt and how to get it taken care of. He belittled me over the phone and I should have reported his tactics. The others were perfectly nice and accomodating. I am happy to say that I did get this debt paid and that I did take a settlement amount after a year of paying. Either way it is settled. I've had to speak to a supervisor or two for whatever reason, one of which was not professional and the other who was. The thing I will say is that customer service is hard...I should know as that is what I do and the consumers are the ones that usually don't listen or cooperate with us, but then again some of these types of industries have some real bullies. Bullying me is not going to make me pay a debt. I want to pay all of my debts and they need to know that sometimes it's just not possible, but as long as we are trying they need to be understanding of that.


Submitted by on Thu, 02/24/2011 - 11:50

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No they can't arrest you, debt issues are generally civil matters not criminal matters. Worst they can do is take you to court, sue you, and get a judgement against you in attempt to make you pay, they can seize bank accounts/garnish wages/place liens on property in some cases with a judgement. If you don't have a lot of money, or real assets such as multiple cars and a home there's not much they can even do with thier judgement/garnishment. For additional information on your rights, google the term FDCPA. Also pays a visit your state attorney general's web site as each state has various restrictions on how collection agents can operate (Its great to be in Texas). each state has a statute of limitations too. Never admit to the debt. If the statute of limitations has expired you're sitting pretty. They can still call and harass you about the debt, and if they attempt to take you to court on an expired debt all you have to do is point out the debt is beyond the statute of limitations and thier case is out the window. If you find yourself served with a court summons make sure you answer it. Collection agents automatically win if they sue you and you don't bother to stand up for your rights. Often times they have insufficent evidence to legally win a case, but this becomes irrelevant if you don't defend yourself...they automatically win.

Also remember these collection agents work from a script and try to manipulate you into paying; its just business for them...they try and make money anyway possible. Seperate your emotions from your money and treat your own finances as a business (no matter how bad of shape your business may be in). It's your job to keep as much of your $$ as possible. Even if you legitimately owe the debt, make them work very hard for any money they take out of your pocket. Remember, they're hoping you'll be easy prey. Fight hard enough and they may look for easier hunting elsewhere...Collection agents don't want to spend $1000 to collect $500.:cool:


Submitted by on Fri, 03/04/2011 - 17:04

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I get calls from these blood suckers and in the messages are in Spanish!!! I don't speak Spanish!!! I called twice and this Rude little WITCH hung up on me twice!!!
I SPEAK ENGLISH AND QUIT CALLING ME YOU BUNCH OF IDIOTS!!!


Submitted by on Wed, 05/11/2011 - 16:25

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No One takes the time to write good reviews of collection agencies. Anyone who has anything to say about a collection agency has been called about either their debt that they do not want to pay or about a debt that is not theirs. This company had to have done something right to have people write positive reviews..... anywhere.


Submitted by on Wed, 05/18/2011 - 09:58

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ya they seemed like a scam with their scammy elevator music when they put you on hold and they dont know what their talking about half the time its like if your going to run an agency like that you should be a little more legit they had a small debt i owed and saved me like 60 buck i made one payment and waiting to make one more then we will see if the debt shows paid offf through my credit


Submitted by on Tue, 05/24/2011 - 08:39

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My automated call comes from Richard Silver, I just changed my number because I was being harassed by a family member, now I'm being harassed by creditors that have a wrong number and refuse to take the number off there calling list. As far as I know there is nothing you can do about this, every thing I have tried has failed. I would love to file a lawsuit against them but I don't think I would see a dime.

When I try talking to them they are very rude, they are very snappy and they always say they will remove your number but never do. I get calls from these morons at least 3 times a week, I've seen online that some people get it multiple times a day. I really feel sorry for them, 3 times a week is driving me crazy, i cant imagine every day.


Submitted by on Mon, 06/20/2011 - 09:17

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[COLOR=black]Dear Consumers:[/COLOR]

[COLOR=black]Leading Edge Recovery Solutions, LLC is a licensed collection agency located in Chicago, Illinois. If you are the recipient of unwanted phone calls or collection activity, please send an e-mail with your questions, concerns, or complaints to [EMAIL="help@leadingedgerecovery.com"]help@leadingedgerecovery.com[/EMAIL]. In most cases, unwanted phone calls can be stopped within 24 hours.[/COLOR]

[COLOR=black]Requests to cease calls are most effectively processed when the subject line of the e-mail contains a simple note (e.g. ???Stop Calling??? or ???Unwanted Calls???) along with the phone number at which the calls have been received.[/COLOR]

[COLOR=black]Sincerely, [/COLOR]

[COLOR=black]Leading Edge Recovery Solutions[/COLOR]


Submitted by on Fri, 06/01/2012 - 08:13

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i'm in IL and ms madigan the IL AG has a nice file on you.also what is the license number as i was harrassed by you and couldn't find a license in IL.


Submitted by paulmergel on Fri, 06/01/2012 - 08:48

paulmergel

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if people google the license number 907032.it shows not only did it expire in 2009,but the state of illinois is suing you for your collection tactics.nice try doofus.


Submitted by paulmergel on Fri, 06/01/2012 - 08:56

paulmergel

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Paul:

1. Go to the license look-up website for the Illinois Department of Financial and Professional Regulation ([URL="https://www.idfpr.com/licenselookup/licenselookup.asp"]https://www.idfpr.com/licenselookup/licenselookup.asp[/URL]).

2. Change the drop-down menu for Profession to "Collection Agency".

3. Type "Leading Edge" in the Business Name box.

4. Note that Leading Edge is licensed to collect in Illinois until 2015.

Also note that the Illinois Attorney General lawsuit you mention was closed in 2007 after the Attorney General conducted a full investigation of the company.

Nice fact-checking and name-calling.

Best,

Ima Doofus II


Submitted by on Wed, 06/27/2012 - 13:31

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the state is still pursuing them for their practices.so take that however you like humanoid.i am addressing the doofus not soaplady.btw i did check and the file was open as of 2010,and there was no closure mentioned.only that the action was started in 2007.i love it how a lackey for a piece of dirt that will get theirs likes to distort info.par for the course as far as they go.if the state wasn't so strapped they wouldn't take your dirty money to renew your license.JMHO.


Submitted by paulmergel on Wed, 06/27/2012 - 14:04

paulmergel

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If you do not want to be called by Leading Edge Recovery Solutions. You can request them not contact you via their website's Consumer Help Center. No matter if you're the one they want to speak with or not, they will stop calling you.


Submitted by on Mon, 07/16/2012 - 06:12

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I recently found out that LERS collected on an account I didn't even have. I am part of a group action settlement that is titled

NO 11 C 2303, filed with The United States District Court.

I have no idea how this business is staying open, other than their frauds posted here online must be ongoing underneath the cover of otherwise legitimate business they do!

I paid almost 500 out to them for a CITIBANK account I never owed on...and will get some back from the settlement, that thankfully, was initiated by another victim of this crime.


Submitted by on Mon, 11/05/2012 - 11:25

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They are a bunch of crooks who buy unpaid and write off accounts or work on a % of what they collect and and they use any means most of these practices illegal. And BBB does not have control over them. I believe the us government should step in and put them out of business.


Submitted by on Wed, 01/23/2013 - 10:57

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