Leading Edge Recovery Solutions - Feedback and complaints against them

c38nfrnt,

Leading Edge Recovery Solutions, LLC
5440 N Cumberland Ave, Suite 300
Chicago, IL 60656

You can search BBB for more info about this company.

I think this can be helpful for you. :D

Website of Leading Edge Recovery Solutions:

check out leadingedgerecovery.com


Link made inactive as per forum rules-Mike

I have heard of Leading Edge Recovery Solutions LLC...I've dealt with them for a past debt I had. They are legit and pretty reasonable to work with.

Guest is lying. Leading Edge Recovery Solutions is a collection agency which violate FTC laws.

im a paralegal for one of the biggest collection lawfirms in the country...any questions about a debt let me know

I have spoken with them. They are rude, they threaten me and are downright obnoxious. Sometimes the number comes up as a Chicago, sometimes the 1-800 number. I am current on bills, have consolidated two credit cards and am paying that monthly, so I don't know what to do to get them to leave me alone!!

I had to deal with them earlier today and they are unbelievably unprofessional. When I FINALLY got a live supervisor, all he could say was that he would "listen to the tape" but I doubt he will. I left a message with another supervisor and will be calling later this week to follow up. I WOULD NEVER deal with them EVER.

I keep getting these annoying, automated messages that Roger Bass wants me to call him. I have no outstanding debts and really resent being harassed by this company.

This bozo keeps leaving me messages too. Doesn't even say what company he's calling from, or why. I have never been in debt, and I frankly don't even think they know whose number they're calling. Total jerks.

I just called them and asked for Roger Bass, and the woman actually said 'He's just a recording'. She then asked for the phone number where the messages were being left (I was right - they had no idea who they were calling). Once I gave it, she said they were trying to locate a Jeffrey Miller, whom I've never heard of. She said she would take my number off their list.
Come to think of it, these were probably the same twits who called me a while back trying to locate a Jennifer Miller. When I told them I didn't know her, they acted like they didn't believe me. Rude, unprofessional, and a complete waste of time.

Leading Edge Recovery Solutions is a scam collection agency which operates barely within the law. Numerous harassment complaints and actual physical threats have been brought against these people on numerous occasions. They hire a bunch of transient "debt collectors" who are poorly paid, stay in a job for just a few weeks before moving on. They frequently operate on misinformation, telephoning people who have not had a particular phone number for years, or have not lived at a particular address for years. The best thing to do is call your State Attorney or other authorities in your state who deal with Debt Collection Practices. Or harass them right back! :twisted:

This is a horrible company with nothing to offer anyone in debt. My best guess is they take advantage of the poor and diadvantaged. I have recieved over 10 phone calls. When I returned the call, the woman would not tell me what the company did and actually hung up on me. After my own research, I found out the information and I hope to get my number off their list soon. I spoke with a "manager who was very rude, yelled at me and insisted that I give him my phone number. Please do not use this company for any of your credit card debt!

I called my phone company and gave them the number and they were able to block that number from my phone so hopefully I won't get any more calls. I refuse to call the company directly. My suggestion is to block the number if possible. I've been getting messages for 2-3 months.

Victim:

Did you ever call them back to find out the purpose of their call?

Leading Edge Recovery Solutions collectors are worse (credit-wise) than anyone on this forum. I've had a lot of collectors from Leading Edge apply to my company for loans -- They don't pay anybody. Above that, most have been employed less than a year, and we know they won't be there much longer either.

When they call you , you should ask if they pay their bills? One should practice what they preach...

Under the Fair Debt Collection practices Act you have a right to request in WRITING that creditors (and sucessors in interest, i.e. collection agencies) not contact you over the phone. Again, this must be in WRITING. It works like a charm. You have rights too.

Well I actually spoke with them after "Robert Carmichael" left his somewhat funny pretentious tight **** message on my answering maching (I actually play it for company.. that's how funny it is). In any event when I did call them, they told me to get an attorney by Wednesday because they are going after me for an HSBC debit. I told them I intend to pay them, but since they don't want to take payments, which it proabaly would have been 5 payments, that they don't want to accept anything unless it's in full, so I told oh well, tough luck, you refuse to accept payment. So what should I do???? Can they "arrest" me and how much can they go after me???

[color=Red]****Adult term removed - Jason[/color]

I have also been harrassed by these people. They say that I have an outstanding phone bill from 2001! and they are just started calling a couple months ago!!!Anyway my point is that what ever they say we owe the phone comp. ( long dist.) we already paid for with our local/long dist. comp. that we have always had since we lived here. And they arnt very NICE people to talk to. The L-E-R!!!

I have been contacted numerous times by this company. When I answer the phone, I hear a hateful recording from Michael Nelson stating that I must call. I have spoken with a man named Mr. Johnson and a woman that did not give her name. The last time I returned their call was immediately after I received a call from Mr. Nelson. I asked to speak with Mr. Nelson but was told that he was not in. I ask why he just called if he was not in and was told that he was in a meeting. At this point I spoke with Mr. Johnson. Each time I have spoken with them, I have told them that I need something in writing and that I have no idea who they are. They told me that they sent a letter, but I explained that I never got it. They told me that they would not send me another letter. They also told me that I owe them 2,900 dollars and expect 2000 immediately. When I told them that I did not have that kind of money but that I had been paying consecutive payments, they told me that they did not care and then proceeded to call me names such as devil worshiper and stupid, scream at me, and imply that I was stupid because I did not have the money. They told me to borrow the money from a family member and that they would sue me if I did not. I explained that I had no family with that kind of money either. Again, I ask them to please send me something in writing and I was told no and was asked for my attorneys name and number. I told them no and that I would continue paying as I had been. At this time, the last person I spoke with, the woman, told me that she was hanging up the phone and was processing the request to sue me. This is when she hung up on me. This company was the rudest, meanest I have ever spoken with. I cannot imagine that they have the right to do what they have said especially since I am paying the bill monthly. I get numerous calls a day from this company.

I was originally dealing with Corporate Recievables, however my account has been sent back to HSBC (for a seaman's credit card) and HSBC sent it to a new collection agency (Leading Edge Solutions.
The guy I spoke to Angel Gracio was the NICEST individual, very compassionate, and he knew (from or conversation)that I do want to pay this debt (but he knows, I can not pay it in full.
My question is this 1. he said they will be charging me interest (it's a new law) for everyday it's in collection is this true?
and 2. if HSBC took back the account can't I pay them directly?

credit card debt,bills, and the like are like anything

credit cards,debt, or any other financial matters are like any other legal matter whether civil or otherwise. if you have truly taken care of your business, i.e. "paid your bills on time and in full" you would not have to worry about who is calling or why. you could then calmly answer the phone and politely correct the caller(s) with absolute certainty they are calling in error. just like you would if a police officer pulled you over and you know you have done nothing illegal. p.s. callback the toll free 800 number it is free and inquire politely and professionally about who they are calling for and why if they are not looking for you then simply tell them they have the wrong number and ask them politely not to call your number and remove it. do not lie if they are looking for someone that you know and you have a clue that they why they are calling as this will not make the debt/problem go away. it will only get worst. this is what L7 people do. "Losers" who really don't pay all their bills on time and run up all sorts of debt and then have to worry if someone has caught up to them. if this is you then your day will come when your friends and family even co workers will discover what a "loser" you really are.

Edited out due to profanity---Amy

Thanks, guys! I'm so glad you gave me the straight story! I owe no one anything, my credit score is like 900, and these tools have been harassing me as well. I will block their number and never call back, and file a complaint with the Attorney General's Office. I am a generally sweet-tempered guy, but I am extremely tenacious, and I really enjoy going after companies like this, who are typically stupid and do not have the resources to deal with people like me. Man, did this company mess with the wrong person!

http://www.illinoisattorneygeneral.gov/pressroom/2007_01/20070103.html

My husband has been dealing with them on a debt that was written off by the company it was originally with back in 1989. That company I might add is out of business now. Rude is an understatment. They have harrased his 80 yr old parents who live in another state somehow they have gotten my name and Ms. Seay asked me today if I had told my husband about our conversation from a few days ago. I have never spoken to this company at all and the only reason I answered was to inform them a cease and desist letter had been mailed and we had filed a compaint with the FTC as well as the Illinois Attorney General. She would not even tell me how she got my name and as soon as I told her about the letter being mailed she abruptly hung up on me. (trust me I was not done telling her a thing or two) Do some research and you will be suprised about the Statue of Limitations on debts. CHeck out this web site it is very helpful - bcsalliance.com. It gives you all the info you need on how old is to old. I have contacted an attorney and am now waiting to see what happens. Leading Edge has threaten to sue us as well as telling us on answering machine messages that say they are so and so from Law offices of Lerc and leaving Leading Edge's phone #(impersinating an attorney which is one of their scare tactics)

LEADING EDGE RECOVERY IS A BAD COLLECTION AGENCY.


http://www.whocalled.us/lookup/8006634707

18006085432 IS ANOTHER NUMBER FROM (ROGER BASS) LEADING EDGE RECOVERY.

These so called "debt collectors" seem to be the worst of the lot. From what I read here, it seems they opperate from the position of harrassment, identity theft, intentional mis representation and more. Yet until the people stand up and require their law makers to address an issue nothing will be done.

With Me they were using the name Harvey Liebowitz. Also, about that Illinois lawsuit, they state that that case was lost(for what ever you can take their word) If I cant speak to the name on the paper like an responsible business would, then I dont talk. So guess what...
And clear conscience...sometimes WORKING individuals have circumstances that cause these things to happen. Like injuries, operations, etc. Combine that with employers who intentional hire too many so hours are kept too low to qualify for benefits(Like FMLA) and guess what? No money even though injured on job. So personally, I would thank You to refrain from judging others from around that silver spoon in your mouth. Thank You.

rueben g called threatning me with all sorts of legal recourse very unpleasant gentleman but the joke is on them I have him on tape recording making threats and have turned it over to my lawyer

Good for you!

Somebody please help me! These folks called my husband at work and claimed to be an attorney. He told them he couldn't talk and they screamed at him for he hung up. I called them and they told me if I didn't pay up they would serve my husband with "papers" that afternoon. I told them I didn't have the full amount but I would pay $1000.00. They took my bank info and then told me they would collect the rest on June 1st. I told them I didn't have the money and they said it better by in my account on the 1st. I need help, I am in debt and it keeps getting worse....my 17 year old son ran up my cell bill ($7000) which I paid, my car is broken down (and I have no money to fix). Someone please give me some advice! I'm just ready to give up!

If you gave them your bank info, you need to contact the bank immediately and close that account. They may very well try to take all they can get on the first. Close that account as fast as you can and never, ever give a collector your banking information.

Please sign up on this site, if you haven't already, to have a counselor call you to try to help you with your debt. They can take some of the load off your mind and give you some advice you will be able to manage.

The OC is Sears and I tried to call them today and was told (by recording) to call back during business hours. I only have $1050.00 in that account, should I let them take it and let Sears know they collected $1050.00 or should I close account before then are able to cash check?

I actually worked for this piece of "Crap" company. It was as unprofessional working w/ these people as it was when they called people, the owner brian was a complete jerk and only cared about going out and drinking every day after work w/ his so called "managers". needless to say, i quit after 3 months. p.s. Even had a xmas party and we had to pay for our own drinks, great place to have worked for

When you talk to that company, you are always talking to someone new every time you call. They say you cannot pay monthly payments to them too pay off your bill, because this not a credit card collections company but a company owned by investors, attorneys and investigators. How do pay off such a large sum of money when there no way to attain so much in so little time, especially when you are on a fixed income and have bad credit.They say people do it everyday. Is there any recourse? Any suggestions...

You people should be ashamed of yourselves, why dont you quit crying about how you are getting treated and just pay your debt!!!!!!!!!!! If they would have the wrong number or you dont owe a bill you should just cooperate with them to take your number out they still have a job not an easy one at that.....

Guest you are among the number of so called guests telling us to pay our bills. We do pay our bills if it is our legal debt and if we are treated in accordance with the law.If you can't handle that,then eventually you as a collector will be sued in person.Then a judge of the court system can tell you why you f'd up and why you are now paying our bills.

If everybody on here paid their bills their wouldn't be any collection agency & the reason your bill ended up in a collection agency is because YOU didn't pay IT. IT is YOUR Obligation to PAY your debt............It sounds like you need to be babysat,need someone,somebody,a bill collector to remind you of your bills, Now if the debt isn't vaild {fraud and or stolen} just dispute it and cooperate with your friendly bill collector....they will help remove from your credit....Remember you need to give RESPECT TO GET RESPECT,DONT treat the other person on other line like shit and will get same in return..............

i was also called and sent letters my this bogus leading tree stating that i owed 233doll to con ed in my state ny. it showed up on my credit report and i disputed because i never opened a a/c with con ed. thankfully it was deleted from my credit report by all 3 credit report comp

Guest I don't get calls as my bills are paid on time.I did have a cordial professional collector call my home about five years ago. They followed the law and provided proof it was my debt and we spoke in a courteous manner.The end result was they were paid in full within 24 hours. Follow the law and you get paid.It is not that difficult to understand.

A recorded message has been left on my answering machine for a couple of months by a Roger Bass. So one day I called them back. What a joke these people are rude and unproffesional. This is a complete scam and anyone who has paid them one red cent has basically been extorted. My new motto is Roger Bass can kiss my ass.

They have been calling without stating who they are looking for and so i finally called 'em back. Never talked to anyone but you should have heard all the yelling and cheering and applause in the background! It sounds like a sweatshop scam or something.

I told the last jerk I talked to (who would not say what it was in reference to) that if it happened again I was going to file a complaint with tech FTC and my state attorney. He sad "it's taken care" of and hung up.

There has been no contact in writing from anyone about any old debts,and any that were outstanding have long been dealt with.

These people are crooks plain and simple. Any reputable collector will contact you in writing long before it ever gets to a phone call.

One thing that you can do is tell them that you flatly refuse to deal with them under any circumstances and that you are notifying the people you actually owe the debt to (if there even is one!) of that. That is a legal way to put them straight out of business.

Don't be intimidated! I notice that no one on here has said that they have actually had any legal paperwork served on them from these creeps, and that when contested to the credit bureaus the reports were corrected.

If they call back... they haven't seen RUDE yet! :twisted:
Blackie

Take heart my friends. Leading Edge Recovery Solutions (LERS) got a little taste of thier own medicine this weekend. I've beed dealing with them for a few weeks, putting up with their crap, and I finally took action. I warned several of the collectors to stop the calls, but they ignored me, thinking I was at their mercy. Well, this last weekend, 'some-one' hacked into their voice mail system and changed dozens of messages. Callers were no longer greeted with the standard: "you have reached the voice mailbox of..." Instead they got a message stating the person they are calling is a low-life moron that McDonalds wouldn't even hire for flipping burgers so they became a collector" Other messages referred to coming out of the closet and relationships with barnyard animals.
I'm not advocating that anybody should do what is described above, as it seemed to force the company to shut down it's voice mail system up until at least today, and probably prompted numerous calls from offended customers that called in and reached these messages. Just wanted those of you out there that have been subjected to their harrassment to know that Leading Edge got a taste themselves. Their numbers are: 800-608-5440,
800-608-5432, 800-663-4707

I hadn't read all of the posts regarding LERS when I posted my comments a few min's ago. Regrding your comment about calling and hearing all the noise and yelling Blackie, You should have called on Sat when they discovered their system had been taken over. As of noon today, they still aren't transfering calls to anybody's extension in fear that there might be lingering messages they haven't caught yet. I'm not aware of a MR. Bass, but there is a 'Santana' who's probably not too happy today after finding out he's publicly admitted to some very humiliation acts. Some other tactic that have been engaged in aren't suitable for posting here, and I am also taking the proper legal actions and moves as well and have info for anybody that needs direction as to what to do or say.

They called and offered me a payoff are they legit?

I was getting calls from this company, nobody was there when I picked up although I probably was just hanging up before it transferred to a bill collector since that's how they typically work (my dad used to do this). Anyhow, I was curious and found all kinds of negative comments about the company on the internet, lawsuits, complaints, etc. I had to call because I wanted to know why they were calling me, i have no outstanding bills. I called and asked for Alexander Jessup, the operator told me he was out to lunch (no surprise). She asked me what phone number he called me at. I provided it to her, and then she asked if I was or knew a lady's name. I told her I did not and she confirmed the number and I told hre that was mine, but didn't know that lady. She said she'd take me off the calling list, I shouldn't receive anymore calls. Actually, very pleasant, I was ready to do battle. These guys sound like bloodsuckers so if you do end of dealing with them, just make sure you got your S#%$ together. Make notes after every conversation and do your legwork before calling them to make sure they don't know more information about you than you know about yourself. You probably be best to find out as much specifics you can from them about what you owe (if you're the correct person) and then ask them how you can get a hold of them so you can look into this further. If they keep you on the line, just hang up, they'll call you back.

Good Luck

Elizabeth Gonzalez from leading Edge discussed a settlement amount with me; we set up three separate payments that would pay off $925 in 6 weeks. On the last payment due 9- 15-07 in the amount of $225 I called on 9-12-07 and asked Elizabeth to change the payment due date. I explained that my father-in-law had a heart attack and my husband and I were out of work, but we would have the money two weeks later on the 9-30-07. She said that would be fine. She called on the 24th asking why the check bounced on the 15th, I reminded her of our previous conversation. She said she didn????????t remember and she didn????????t see any notes regarding it but then she said that the computers had a problem that day and maybe that????????s why it didn????????t post to the account, She said she would talk to her supervisor about the fees my bank account was assessed and call me back by 1:30. She never did. Another representative named Vincent Raz began calling to collect the remaining $225 to close the account out, he told me they could no longer take a check because one had already bounced and that I would have to use a credit card and be charged another $10 now coming to about $40 extra because the arrangement had never been changed from the 15th to the 30th. Today I called Elizabeth to find out if they were going to do anything about the fees I was charged, she said that they could add them to full balance of 1100, I asked why they wouldn????????t be added to the balance of the settlement($225) she said they don????????t do that, but she would deduct the fees from the 1100 if I wanted but that would????????nt make sense because I????????d have to pay the $1100 instead of the $225 to pay off the account. I was very upset, because now on top of the $28 in fees that were assessed to my bank account on the 15th I now was also having to pay an additional fee of $10 to make a payment by credit card. She said I????????d have to talk to Vincent because he was handling my case. I called Vincent and asked him if he could do anything about the $28 in fees, he said no so I told him that I wanted to send in a money order for the amount owed, he said that I would have to pay by certified funds only, that I would have to pay by card, have the money wired or overnighted. I expressed to him that I was angry because if the payment arrangement had been changed in the first place this wouldn????????t have happened and I would????????nt be spending an extra $40 to pay the $225. Before I was finished he said ??????? before we continue you need to know that you are talking about one of the best collectors in the department??????? I asked him why a money order wasn????????t certified funds since they????????d get it in a couple of days. He got mad and said that I could pay the $225 or the $1100 and he didn????????t care how but I had to pay by 10-12-07. He asked me if I had any other questions, I said no but don????????t hang up because I want to make a payment??????? but he????????d already hung up when I said no. So I had to call back again to make my payment, unfortunately I got his supervisor (Jay Brown)??????? so I told her that I wanted to make my payment to pay off the account she began pulling up my account and then put me on hold and was talking with Vincent in the background. She then came back on the phone and told me that the settlement was no longer available that it had been void since the 17th of sept and said that Vincent had informed me of this(which he did not!) and that he was referring to try to close the account out by paying the balance of $1100 starting with a payment of $225... After retelling every conversation that I had with Vincent and Elizabeth she said that all she could do was collect the $225 and maybe Sears would take that and close the account but maybe not and that she would see if she could take some money off that balance and do me the favor of offering another settlement on the balance of $1100. I told her no way. I paid the $225 and told her I????????d be taking them to court. Then I asked if she had a supervisor, I was transferred to a Javier Valez, who I then explained that the only reason I was talking with him is so that he was aware of what was going on in his office. So I then began to retell him everything from the beginning??????? First he said that on a settlement if you set up a payment date they cannot change it so whoever I talked to on the 12th would not have said that. I told him if they record the conversations they could go back and replay it and see that I wasn????????t lying. Then he asked if I????????d gotten it in writing and I told him the only thing I remembered getting in writing was a paper saying they were taking the money out on the 15th but it was only a couple days after I????????d talked to someone (who I remember saying was Elizabeth) so I disregarded it. He told me if I had it in writing he would honor it. And I told him what Elizabeth told me, that the computers had gone down sometime on the 12th. He asked if the phone call had cut off at all and I told him no, he said that then it wasn????????t because of any computer problems because if the computers are down so are the phones. So I told him that I had a cell record showing the day and time that he could look up who I talked to and hear what was said and see that I was not lying. He said if I didn????????t have it in writing then it didn????????t matter, that a verbal agreement doesn????????t mean anything. I argued that with him for a few minutes.

sorry hands are tired I'll finish the post in a bit.

some guy called my house from this company and left a message, saying urgent to call him back, i called from my work and he wouldn't say who he was and asked for my home number and i think he wrote down my work number from caller id because he asked if i could be reached at the number i was calling from but i never gave the number to him then i asked what was this about and he said he would have to call me when he gets back in the office and hung up on me, and never called back as of yet.

be careful if you do post dated checks with this company because they like to process the check early.