PDL/Bank Help

Question - Did do pay Impact Cash anything before the block?

no i did not, but they sure did go ahead and take it out anyway!

The Electronic Funds Transfer Act gives consumers the right to revoke authorization on reoccuring transactions. Since the transactions were not reoccuring, I don't know if you will be able to get the funds back. It's really 50/50. You said you sent them a C&D letter - Did you mean a letter to revoke authorization to debit your account?

Filling out a police report is not a good idea. What are you going to say? I took out some payday loans, now I don't want the money paid back? If you had been paying on this loan for quite some time, then maybe I could see it working, but as is, I would say do not file a police report. What your bank was probably thinking was that there was ID theft involved. Nothing criminal has occured here.

Correct, i sent them a letter telling them that i revoked them to debit my account.
I didnt feel comfortable going to do a police report either, but since I told the bank that I sent a C&D letter and that I also didnt know who STCAdvance was, that they wanted to file it as fraud. So now what do I do?

Have you only taken out the one pdl (Impact Cash) in the last few years? Or have you had one before that wasn't paid? Have there ever been any deposits from that same company, STC?

I took one out with them before, paid it off, then I got another one with them at the end of march. I checked my account, i dont have anything else showing any other deposits or ACH debits from stc.

I accidentally hit the reply button before I was finished typing :roll: . But yes, i have had other pdl's taken out. One with arrowhead, but i am working with them on a payment plan. WideWorldCash was sent a C&D letter last month, and I set up a block (which i know sometimes doesnt do much), but they have been well paid off now for a long time (I paid them over 1300 in fees alone). But I havent heard anything from them since complaints to my AG and BBB.

So can you say for certain that STC isn't another one of the companies using one of their DBA's?

Not that I can find any info on anyways. They very well could be. But by looking at my account, i have never had any debits taken out by that company. I tried to call their 800 number, but it just rings. I tried to look up info on here and on the internet, but not much luck.

Hmm . . . . It's a hard one. If the company can prove that the transactions are legit, the bank can come after you for the money (if they credit it back to you).

But if they aren't going to do anything without a police report, I'm not sure what to tell you. I wouldn't file a police report unless you are 100% sure that it is fraud, and that this company isn't in any way connected to a company you did loan from.

Its hard to tell because I cant get a hold of anyone at stcadvance, and I have no idea who they are and why they took $148 from my account. I just dont want to do anything illegal!

Try asking your bank for the phone number of the processor that sent the ACH to begin with. I've mentioned before it will most likely be InterceptEFT 800-378-3328 or ACHCommerce (Moneygram Int'l) 423-238-5184. Ask for the processing department. They will be able to verify through your account if they represent the pdl. They will also be able to revoke authorization and possibly reverse transactions. If neither one of those companies has info, request the processor info from your bank.

Thanks, I will try that so I can track down whomever these people are! hopefully I can find out some information!

I don't mean the 800# on the bank statement. That is an arbitrary number pre-selected when an account is setup with the processor. Just like the characters that appear on the statement. We're not talking about the same things.

oh ok, i misunderstood. I will call that number you sent.

They may or may not be able to help you. If not, very specifically ask your bank for the "name and phone number of the ACH processor that initiated the debits to your account...not the company it was done on behalf of (the PDL)"

Just be careful - If this is a legit payment and loan, then you could be held liable for any funds credited back to you.

Thanks so much for your help!! You guys/gals are truely wonderful!

hello, i have had the same problem as these other people have, stcadvance have been taking random amounts out of my account, and it keeps putting me negative and its become a vicious cycle that i want to be over. Can you tell me what my next step is? I live in missouri and the original amount of the loan was 200. I have paid almost triple that. please advise my next step, thanks