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Redline Recovery Services: Can customers rely on it?

Submitted by on Mon, 09/12/2005 - 20:38
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Figured out ULQ is actually Redline Recovery. Wondered if anyone else has had issues with them cursing, threatening and calling after hours?


Redline Recovery Services, a collection agency is another bad organization that collects illegal debts preying on the consumers.

Their mailing address is:

2350 North Forest Rd
Getzville, NY 14068
Phone: (678) 297-7510
Fax: (678) 297-2925


Submitted by roxette on Tue, 09/13/2005 - 11:40

roxette

( Posts: 4009 | Credits: )


In October 2004, I made a commitment to Redline Recovery Services to pay 50% of my debt. They agreed, collected my money by withdrawing it from my account (BIG MISTAKE). After my 4 scheduled payments were done and collected, they withdrew more money without my authorization. Kelly Duggan was the account manager - As you may know, she's Redline's right hand man and she's a liar. She indicated that they would send me my statement stating that my account is paid in full and guess what, it's October 2005 and I still haven't received this letter and now another collection agency has this account and they're trying to make me pay what I have already paid. After almost 2 years of certified mail being sent to them including to their CFO, Howard Gibbs, I have yet to receive anything from this fraudelent company. So here I am, sending a two page letter to the new creditor along with a 20 page attachment of my letters send to Redline Recovery including copies of the cashed checks they received. Redline Recovery will stick it to you and now I have to get legal counsel of my own, because I'm being threatened by the new creditor.


Submitted by on Wed, 09/28/2005 - 03:47

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Hi Redline

Welcome to the forums. It is necessary that you take the necessary actions against Redline Recovery so that your credit file is shown in a positive way to your future lenders. You are just not required to pay on something for what you have already paid. Moreover, you have the proof of your payments made.

I will also suggest you to explain this matter to the credit bureau that is updating your accounts. Basically, it is one single update of your accounts that will solve this matter forever. The credit bureau will conduct an investigation with your information providers and update your file as required.

You will get a free copy of your credit report showing the changes in your accounts. Send your explanation highlighting the entry through certified mail with return copy requested. In this way, you will be able to track your information.

Do let us know if you have any doubts regarding this matter.

Regards
Roxette


Submitted by roxette on Wed, 09/28/2005 - 10:51

roxette

( Posts: 4009 | Credits: )


Just got a phone call from redline recovery (didn't answer but called back the number to see who it was)Thye have never talked to me before but that first phone call was already threatening!


Submitted by on Thu, 09/29/2005 - 07:43

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Havenomoney,

If you wish to keep yourself in safe side, you can record all the telephonic conversations held between you and Redline Recovery. Some state laws mention that you need to inform the other party about the call being recorded. You can confirm this information in the attorney general office in your state.

If it is not mandatory to inform about the call being recorded, you can list down the name of the person who called you. Recording the date and time will also be helpful. Later, you can present it to your lawyer and file a case against them on charges of harassment. Also you can file your complaints at the FTC, BBB and the state attorney general office.


Submitted by ben on Thu, 09/29/2005 - 09:11

ben

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Redline Recovery keeps caling looking for my ex husband which the calls did not start until we were separted and he says he never gave out my new number. They keep calling asking him they have been give his number and told this number never belonged to him. Is there a way to stop them from calling?


Submitted by on Tue, 12/20/2005 - 10:55

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This call from the Redline Recovery is nowhere related to you. So, you should send a cease and desist letter and legally force them to stop calling you.

As per the federal laws, they should stop calling you after they have received your cease and desist letter. If they call, they will be violating the federal laws. Some states allow recording of the phone calls. If it is permissible in your state, you can record the call and give to your lawyer for legal actions. If it is not permissible, inform the other person that you are recording the calls for legal actions. Make sure that you remember to inform him before you start recording it, otherwise, they will file back with charges on violation of the state laws.

At present you will have to draft a cease and desist letter. Samples of it are available in this forum. You can draft it accordingly and send it to their mailing address. Your letter should be sent certified with return receipt requested. You will know that they have received your letter on the specified date. This will work as a proof about the actions taken from your side.


Submitted by ben on Tue, 12/20/2005 - 12:17

ben

( Posts: 2034 | Credits: )


Redline Recovery actually called back the next day I told them I had nothing to do with this bill so let me speak to a supervisor they say my number will be removed and they will not call back but do you think I believe that. I will get started on the letter after the holidays. Thank you for your help.


Submitted by on Fri, 12/23/2005 - 09:14

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Make sure you send it to Redline Recovery by a method that makes them sign for it upon receipt.


Submitted by on Wed, 01/04/2006 - 09:25

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Been in these shoes,

The best way is to send the letter to Redline Recovery through certified mail along with the return receipt request. Once the mail is picked, the company will have to sign on the green slip.


Submitted by david on Wed, 01/04/2006 - 12:38

david

( Posts: 1229 | Credits: )


I have had several calls from Redline recovery that have been rude and very unprofessional. They threaten to contact someone in Waller where I leave. I wrote a letter and told them that I will not speak to the specific customer representative who was rude and that they needed to send me a monthly statement.
Can they do anything to you if you own property? I sent the first payment with a credit card number to doument all transactions. Any suggestions for me?


Submitted by on Tue, 01/24/2006 - 07:17

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Redline Recovery do not have the legal rights to place a lien especially when they are hired by your creditors. Moreover, your personal property cannot be touched for recovering the unsecured debt except on certain situations.

However, since you are making the payments, there should be no reasons to take legal actions against you. Talk to your OC and see if they have received your money through the CA.


Submitted by david on Tue, 01/24/2006 - 12:24

david

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place is run by joe moran. a real loser. this guy shoundnt be runnin anything, but to the bank for the money owed to me. people dont deal with these people.
kelly duggan(right hand man)cant be trusted at all.


Submitted by on Wed, 02/01/2006 - 00:08

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Yes, Redline Recovery is the worst. They call after 8pm (which is illegal in the State of PA). They curse, lie, and make ridiculous threats. I say report them to your local Better Bussiness Bureau and your State's Attorney General's Office. If you do not report their unprofessional behavior they will never change. I understand they have a job to do, but it is the way in which they conduct their business.


Submitted by on Wed, 02/22/2006 - 13:11

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I just received a call from them to day. The said he was on "retainer" and that I was going to be sued. He then stated that they were researching my social security number. This is an old debt from Aug. 2001. He threatened to garnish my wages, and since I am not working that they can go after my husband's wages if we live in a community state.


Submitted by on Tue, 02/28/2006 - 15:29

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A debt from the period Aug 2001 might be out of the SOL period. Check the date of last activity in this account before you decide to escape payment in legal terms.

Don't fear from the threats of Redline Recovery. They don't have the legal rights to take your husband's wages. Take help of your attorney for dealing with them. Check your credit report also at regular interval. They might try to hit something negative in your file. If this happens, it won't be good for your credit.


Submitted by david on Tue, 02/28/2006 - 15:53

david

( Posts: 1229 | Credits: )


Tonight I received a call on my cell while I was out it was after 9PM which is illegal to call after that time. They said they needed me for a disposition on a personal matter and wanted my land line number because they couldn't hear me. I called back to find out that it was Redline Recovery Services-Their number is #713-423-1020 which I check and it is in central time zone so they must which I am on there time zone?!!!! Whatever,I don't owe anyone and have perfect credit so I sure do not need losers like this harassing me. They need to get a LIFE!!! Before wrecking mine.


Submitted by on Thu, 03/02/2006 - 19:18

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Hi,
I was reccently called after 3 years of no activity on a Sears credit card,to which I am in debt 3.600,
Sears charged it off as a bad debt.Now this guy calls me asking for my debit or checking accct number and what my living sitiuation was.He basicaly wanted $$$ right away said they would settle for 2000.00and call it even.I heard from him today want me to contact him.
What do you think?? SCAM????


Submitted by on Sun, 03/19/2006 - 19:11

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Collecting charged-off debt is not illegal. Even collectors can continue with past SOL debts and consumers can pay it if they want. But no one can take legal actions for a past SOL debt, that's it.

Judy, have you checked the SOL of your state. If it is over, you have the choice to say a big No to them.

Charged-off is a negative mark and hurts your credit. So you might want to pay it to get it reported as paid charged-off. Before paying ask for validation. Send a letter to them via certified mail with return receipt requested.

Also visit this thread for some info on Redline-

http://forums.debtcc.com/forums/cease-call.html


Submitted by stanley on Mon, 03/20/2006 - 11:24

stanley

( Posts: 1639 | Credits: )


I was wondering if anyone could shed a light on this for me...I got a call from Redline Recovery asking me if I knew a cretain individual. He basically said that Redline was his client, that he was a private investigator, but RR is what came up on the Caller ID. He said he needed my help in finding this person, and began rattling off what he knew, listing names such as the people who lived in this house before us, mine and my husbands' names and dates of birth, my father's name and DOB, my father's new wife, my brother, and my brother's ex-wife. Should I be apprehensive about what all he knows? Should I not have told him I knew these people? I don't know that person he is looking for, and wonder why I am even involved in all of this.
Please help...with all that you hear about identity theft, and I very alarmed.


Submitted by on Thu, 04/27/2006 - 14:19

( Posts: 202330 | Credits: )


Redline Recovery Services, LLC.
2350 North Forest Rd
Getzville, NY 14068
Phone: (678) 297-7510
Fax: (678) 297-2925


ULQ, LLC stands for Upper Left Quadrant ULQ, LLC

Corporate Office
Jim Peters, Chief Operating Officer
Mike Fletcher, CEO/Manager
Greg Paulo, Exec VP of Marketing7 70-885-4053 or 404-242-5707
1145 Sanctuary Parkway, Suite 350
Alpharetta, GA 30004
770.885.4050

email is 1st initial,lastnajme (at) ulq.biz mfletcher(at)ulq.biz

Redline Recovery Services, LLC - Buffalo
Joe T. Moran is Head Debt Collector
2350 North Forest Road, Suite 31B
Getzville, NY 14068
716.250.4800

Redline Recovery Services, LLC - Houston
Head Debt Collector is John Powers
6464 Savoy Drive, 4th Floor
Houston, TX 77036
713.423.1020


Submitted by on Thu, 04/27/2006 - 14:27

( Posts: 202330 | Credits: )


Redline sent a letter to my mom requesting payment on my deceased brothers car. They said they would send the title after receiving payment. She has paid but no title has been received. Now we have another creditor requesting payment on the same vehicle. What to do???


Submitted by on Tue, 05/09/2006 - 12:53

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Hi davcascol

I am sorry to hear about the loss of your brother. I guess Redline is making a false collection attempt here. Ask your mother to put a request to the company she paid and get the title back. Besides, the payment made has to be updated with the company so that no other company can attempt collections on it. You will have to get in touch with the company that was paid earlier.


Submitted by john on Tue, 05/09/2006 - 15:20

john

( Posts: 1231 | Credits: )


Had the misfortune today of having a "conversation" with Keith Bregy,a BULLY from redline. He was rude, demanding and threatening. He was looking for my adult son who has some credit issues. These people have been calling my home multiple times, on a daily basis, with no message til today. Because of the misleading information in the message, I felt that possibly it was concerning something I was unaware of about my husband and myself. So I returned the call, BIG MISTAKE, I hung up on the man angry and in tears. He lied to me and threatened my family, there are no words to describe how I felt, violated comes close. I will be reporting to the Better Business Bureau and my attorney generals office. This was totally uncalled for.


Submitted by on Wed, 05/17/2006 - 13:43

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sissee

I am sorry to hear about your situation. Redline violated the laws and you must report them to the authorities. Apart, you should also send a cease and desist forcing them to stop calling you further. Send your letter certified for having proof of this communication.

Check the laws in your state regarding recording the collection calls. The state laws allow anyone to get a proof of the harassment done by the CA. In some states, it is necessary to have the permission of both the parties.


Submitted by john on Wed, 05/17/2006 - 15:14

john

( Posts: 1231 | Credits: )


can they garnish your wages if you dont pay redline.
the reason i ask is because i got a letter saying that they will settle for half the amount owed.
i call and tell me that they will settle for 25% of what i owe so i feel that they tricked me.


Submitted by on Thu, 05/18/2006 - 17:43

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I keep recieving voice mail from these people, and they obviously have the wrong number. My voice mail even says my name, which isn't even remotely like the person they are supposedly looking for. So far I've never answered any of their calls and ignore their messages, but I wonder if I should do something before this goes on forever. I am definitely not changing my number again and starting all over.
On another note, I got a call several months ago, from I think a different CA, asking for this guy. When I said wrong number, they didn't want to believe me. Taken aback, I simply said I had no idea what they were talking about and they seemed to leave it at that. Now these redline fools are calling my cell phone and probably not getting the hint.


Submitted by on Mon, 06/12/2006 - 16:35

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I have had about 20 calls from them on my voice mail.. I did not return them initially, but I got tired of them so I called and the were looking for a Sandra Brown.. They said that they will take my name off the list. Today I get another call and they are looking for another S. Brown. I asked them if they are just randomly calling people with the first initial and the same last name. The lady was rude and would not give me the name of her supervisor because I have A1 credit so I will not get these kind of calls and I am getting them anyway. She just kept saying that my name was off the list and hung up on me. What can be done. Brown is a very common name and I feel that I will get more calls from them.?


Submitted by on Mon, 06/26/2006 - 09:10

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I just called redline to negotiate a debt. I offered small monthly payments. They told me it wasn't enough and they wouldn't accept it. He said that the small payments wouldn't cover the interest on the debt. I said" there is no interest on this debt".He then transfered me to a financial manager who said "We will mark your account as a finacial hardship".Yeah okay.
He then told me he didn't know if the small payments would stop them from trying to collect more.


Submitted by on Mon, 07/17/2006 - 17:12

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Redline has been calling me all hours of the day and night (last night it was after 10:30pm). The debt they are trying to collect is completely unsubstantiated, and I've already ahd it cleared off my credit report from another agency in the past. I have told them to stop calling... am sending a letter... here are my questions: 1) is there anything else I need to do? 2) Regarding statute of limitations - the debt they are trying to collect was supposedly incurred when I lived in California, and is past the SOL there. But I have moved to Minnesota, and I have a few more months left to reach the MN SOL. Which one would be in effect in this situation? Can I claim the CA one since the edbt is from there?


Submitted by on Thu, 07/20/2006 - 07:56

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The SOL in the state of CA will be considered because it originally took place in that state. Once you have got something in writing from them, send your SOL notification through certified mail. You need to have a copy so that if the matter is taken to the court, you will have proof about your sending the SOL letter and the green copy of the certified mail is a genuine proof of the CA receiving the letter.


Submitted by IncredibleHelp on Thu, 07/20/2006 - 17:19

IncredibleHelp

( Posts: 492 | Credits: )


they keep calling my work, what is there address so i can write to them and tell them to stop calling?


Submitted by on Tue, 08/08/2006 - 12:26

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Confused!!!

I would be very very concearned about someone knowing all this information on you and your family. I would call the police and let this comapny know youre doing so' and tell your all of the people they seem to know about and tell them to do the same. Each of you should call redline and ask why they have your private information and find out whats going on!!!!!! If this guy can ratle off information like this, it means all of it is in their system for everyone to see. Call the credit buresus to see if theyre snooping in your files as well.

I would be very cautious!

Seriously, give everyone their phone # and call them till you get answers!


Submitted by on Wed, 08/09/2006 - 06:54

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I received calls for months from 713-423-1020"blocked call" and never picked up because I didn't know the caller. Also, I had learned on line that a 713 area code can be a telemarketing firm and that reinforced my determination not to answer the call.

I have no current debt. Those I incurred with my ex-husband were negotiated. On the other hand, my ex may have forged my name on an application for a new credit card, incurred debt and they are chasing me!That said, I doubt that whatever debt he may have incurred on the "new" card is less than nine years old.

Am I in any legal jeopardy? thanks


Submitted by on Fri, 08/11/2006 - 10:37

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I have had serval calls from redline recovery harrassing me. I have asked them for months not to call me anymore and they refuse.


Submitted by on Mon, 10/02/2006 - 09:04

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Redline keeps calling me i have asked each time that they send me a bill or something showing the debt, they state i owe the money just pay and refuse to mail out a letter,they talk over me, are very rude and call me at work even though i requested that they dont, each day there is a message on my home machine threating to call my job they refuse to give me their address as well. Any one have an address??


Submitted by on Wed, 11/08/2006 - 05:59

( Posts: 202330 | Credits: )


They have been calling me regularly for the past couple of years. I call them back. They tell me I do not owe them any money, nor is my phone number registered with them, but that they cannot change the auto dialer. Then they hang up on me.

Where can I find that Cease and Desist letter?


Submitted by on Fri, 11/10/2006 - 14:22

( Posts: 202330 | Credits: )


The sample letter is in this link.

http://forums.debtcc.com/template-cdletter.html

You also need to call the supervisor of the company and make him aware about the response given by his employee. That sounds to be a lame response. You deserve an apology letter from the company and your name removed from their auto dialer.


Submitted by weeswie on Fri, 11/10/2006 - 16:08

weeswie

( Posts: 382 | Credits: )


I have no debt. All my bills are connected to autopay. I know for a fact that Redline's call to me is bogus, and they have no reason to be calling me. I started receiving calls after refinancing my home, leading me to believe that my name & # landed on an inappropriate list somewhere. When I called Redline to find out about this "debt" no one answered. I left a message for them to remove my number from their call list & send all communications by mail. Let's see if they comply :?


Submitted by on Thu, 06/07/2007 - 10:54

( Posts: 202330 | Credits: )


How do I found out date of last activity on a debt. Thanks for any help. Seamus


Submitted by on Mon, 07/16/2007 - 20:00

( Posts: 202330 | Credits: )


Houston, Texas

6464 Savoy Drive
4th Floor
Houston, Texas 77036
713.423.1020

Hours of Operation:
Monday through Thursday 8:00 a.m. until 9:00 p.m. CST
Friday 8:00 a.m. until 4:00 p.m. CST
Saturday 8:30a.m. until 11:30 a.m. CST

Redline Recovery Services, LLC Houston, Texas location is conveniently located near the intersection of US 59 and Hillcroft, approximately 35 minutes from both Houston airports.

The Houston center is a 14, 000 square foot state of the art facility. It houses 300 agent stations powered by the LoneStar WinDebt XL collection platform, and a Stratasoft predictive dialer.

The Houston market has a strong collection and customer service labor market. Our location, management team and performance-based compensation package attracts the best talent in the market.

Specialties:
??????? 1st Party Collection Programs
??????? Customer Service Programs
??????? Primary and Secondary Charge-off Recovery Programs

Our Houston call center is managed by industry veteran John Powers. He more than 22 years of collection industry experience, and has received numerous industry and client awards.


Submitted by on Wed, 07/25/2007 - 12:53

( Posts: 202330 | Credits: )


I sent redline a certified letter to cease and desist all calls. I have a small debt I have been trying to pay but was out of work for a few months. They were calling 7-10 times a day, always a different person but the same agency. Finally I sent the letter and the calls stopped for a week then started all over again at the same rate. I have asked them to stop and have told them I have the certified mail receipt acknowleding they received my letter but nothing helps. Can I take legal action? I live in New Jersey. They are driving me NUTS!


Submitted by on Thu, 09/27/2007 - 13:04

( Posts: 202330 | Credits: )


If i'm correct after recieving the letter they may call u one more time and that's it! So i'd say yes u DO indeed have a claim against them but hang tight and see what others have to say about this... I could be wrong but dont' think i am.
Good Luck,
Ang


Submitted by Ang on Thu, 09/27/2007 - 14:09

Ang

( Posts: 2306 | Credits: )


Confused wrote:

"He basically said that Redline was his client, that he was a private investigator, but RR is what came up on the Caller ID. He said he needed my help in finding this person, and began rattling off what he knew, listing names such as the people who lived in this house before us, mine and my husbands' names and dates of birth, my father's name and DOB, my father's new wife, my brother, and my brother's ex-wife."

Confused,

Don't be. This is a tactic that has come into common practice over the past ten or so years. Usually, the person contacting you and claiming that they are an "Investigator" hired by a "Client", is not really an investigator. Many times, they will will have a license, but no real investigative background, other than simply utilizing one or several of the myriad "Consumer Databases" available on a fee basis.

The Game: This tactic began in Commercial Collections, which is another ball of wax than Consumer collections. Commercial Collections deal in B2B debt and are less restricted by the law in terms of how aggressive they can be in recovering funds. The whole idea is to collect from debtor companies that have become unresponsive to traditional collection methods of telephone calls and letter writing. Usually,..the "Investigator" is physically located in the very same offices of the collection agency. They receive their paycheck from the very same collection agency. Smarter agencies will have taken the trouble to indeed start a separate business and have it officially recognized by the State Licensing Board for Private Investigators of their respective state. This helps if they find themselves on the business end of a lawsuit. Anyway,..the whole idea is for the "Investigator" to 1.) skip-trace the debtor and develop a way to make contact,..to nail them down to a place where they "sleep at night". Once that has been determined, then they start clsoing in. The telephone call you received was intended to have precisely the effect on you that it did have - Intimidation. You felt creepy having the "Investigator" knowing all of that information about you,..right? That's the idea, however,..if he was playing his part correctly, he probably played dumb insofar as the specifics as exactly why he was calling, right? But let me guess,...he offered up who his client was/is,..and even provided a way for you to call them, in order to get to the bottom of the "mistake", right? This is the plan. What they are doing is "changing the dynamic". Instead of placing overt telephone collection calls to you, they are placing covert calls in order to cause concern on your part with the end result being that YOU are calling THEM, to solve an issue, or misunderstanding. Once you are on the line,..with the "Client",...you will be hit with the information that you owe some debt (legitimate or not). However,..NOW the subtly planted information is embedded in your mind,...and you are caught unaware. You already know that their "Investigator" must be pretty good,..and of course,..he already knows all about you and everyone else - which is creepy,...right? So,...now, you have more "incentive" to cooperate. It's slimy. It used to be used only in very high-dollar cases involving corporations, etc. I know,...because i did it way back in the day. I was one of the first. After about five years of doing this for overseas cases - I realized that I was working for the bad guys. I left and went back to real investigative work.


Submitted by on Tue, 10/09/2007 - 13:40

( Posts: 202330 | Credits: )


budhibbs.com/debtcollectorpages/redline_recovery_services_cmts.htm

Seems like they're scammers making their business legit enough to barely be within the law, but scamming money out of anyone they can.


Submitted by on Thu, 11/29/2007 - 13:07

( Posts: 202330 | Credits: )


:mrgreen:
REDILINE RECOVERY CALLED MY HOUSE TODAY AND I WAS IN THE SUPERMARKET AND THE COLLECTOR FROM REDILINE TOLD MY HUSBAND TO PAY A DEBT NOT IN HIS NAME (JOHN ALVAREZ) BUT IN THE NAME OF GEORGE ALVAREZ.
I CANNOT BELIEVE THESE PEOPLE CALLING HERE TO CHARGE A BILL TO ANY ALVAREZ HERE.
I CANNOT BELIEVE THESE PEOPLE HAVE NOT FIND A RIGHT
NAME FOR OUR ADDRESS.
MY ENGLISH IS BAD BUT I KNOW HAVE MILLIONS OF ALVAREZ IN USA AND MILLIONS OF DIFFERENT NAMES EITHER.
MANY DIFFERENT SOCIAL SECURITY EITHER!!!
IT IS RIDICULOUS!!!
MY HUSBAND HAVE TO CALL REDLINE RECOVERY AND EXPLAINED THAT HE IS JOHN AND NOT GEORGE ALVAREZ.
TODAY IS CHRISTMAS FOR GOD SAKE!!!
MERRY CHRISTMAS TO ALL FANTASTIC PEOPLE IN THIS FORUM.


Submitted by tsacgiv on Mon, 12/24/2007 - 14:15

tsacgiv

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