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Redline Recovery Services: Can customers rely on it?

Submitted by on Mon, 09/12/2005 - 20:38
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Figured out ULQ is actually Redline Recovery. Wondered if anyone else has had issues with them cursing, threatening and calling after hours?


These fraudulent creeps are rip-off artists preying on innocent people. They call and try to get you to give them your credit card information and you're so scared because they are so rude, you might be compelled to do it.

DON'T DO IT!

Call the police and report it. They are fishing for credit card and bank information and they WILL steal your money.


Submitted by on Wed, 10/14/2009 - 08:22

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These people are total scam artists. My credit card company told me to call the police and report them! They are rude and obnoxious. The guy actually started a call to me with "God Bless You, Ma'am" - what self-respecting professional would ever begin a business conversation that way? If you get a call from them, don't give them your credit card number - they will ask for it. They are fraudulent and involved with scams and identity theft.


Submitted by on Wed, 10/14/2009 - 11:05

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One thing that everyone needs to remember is that these people are doing there job, they are human like you and I. So when they call and start throwing threats your way, be condesending to them. Say things like I know, hows your day? Did you have your morning cofee yet? It really throws them back. And for some reason you get self gradification out of it. Until you can afford to take care of the dept.


Submitted by on Thu, 10/15/2009 - 15:41

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I got a call from this phone # 716-250-4800 didn.t know who it was from and waited til I got home to look it up on the internet, and of course found out it was redline and I was wondering why they called me and didn't leave a message expecally when this is a brand new phone and phone number


Submitted by on Thu, 10/15/2009 - 20:48

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Quote:

Originally Posted by Anonymous
I have had several calls from Redline recovery that have been rude and very unprofessional. They threaten to contact someone in Waller where I leave. I wrote a letter and told them that I will not speak to the specific customer representative who was rude and that they needed to send me a monthly statement.
Can they do anything to you if you own property? I sent the first payment with a credit card number to doument all transactions. Any suggestions for me?



Actually YES a lein can be put against your home not by redline but by the orginal creditor. redline would be acting on behalf of the ceditor when they tell you legal action may be taken they are meaning from the original creditor not by them... I know this from experience American Express did it to me along with a judgment on my credit and garnishment of wages...


Submitted by on Thu, 10/15/2009 - 21:16

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Quote:

Originally Posted by Anonymous
These fraudulent creeps are rip-off artists preying on innocent people. They call and try to get you to give them your credit card information and you're so scared because they are so rude, you might be compelled to do it.
DON'T DO IT!
Call the police and report it. They are fishing for credit card and bank information and they WILL steal your money.




WOW, guess she's mad because she has debt to pay and don't wanna pay it like I did.... wait till they take her to court for not paying like they did me....


Submitted by on Thu, 10/15/2009 - 21:20

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Quote:

Originally Posted by Anonymous
These people are total scam artists. My credit card company told me to call the police and report them! They are rude and obnoxious. The guy actually started a call to me with "God Bless You, Ma'am" - what self-respecting professional would ever begin a business conversation that way? If you get a call from them, don't give them your credit card number - they will ask for it. They are fraudulent and involved with scams and identity theft.




I hope your credit card company will be willing to testify to there statment when the original creditor comes after you in court... my credit card company told me the same thing but they never showed up to court for me, they put a lein against my house, garnished my paycheck and now I have a damn judgment on my credit for the next ten years.


Submitted by on Thu, 10/15/2009 - 21:24

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Quote:

Originally Posted by Kristi Branstetter
Aren't they in violation of FDCPA if they keep calling someone over and over on the same day? I mean we are talking about absolute harassment. I am referring to the post where the CA is calling the person continuously between 8 AM and 9 PM. Is it $1000 per incidence of violation or just $1,000 for all violations together if you win in court on FDCPA violations?



Actually this is what the judge told me when i tried using that to get out of my judgment...
FDCPA States they can continue to call you several times a day but they can only leave 1 voice mail or have 1 contact with you per day... in order for it to be considered a contact they must verify your name & address otherwise they may have contacted somebody else..
So, yes they can call 20 -100 times a day but can only have 1 contact per day if you want them to stop calling answer the phone! whats the worst they can do over the phone. IF you don't like what they are telling you hang up on them... but be careful acroding to the judge that can also be taken as a refusal to pay and push the original creditor even harder to take you to court....


Submitted by on Thu, 10/15/2009 - 21:33

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anyone experiencing calls from this company....check the statute of limitations (SOL) in you state for old debts. Usually it's from 3-5 yrs depending on the loan. If you pay a single dollar to any credit bureau, it resets the statue of limitations. If this has already expired or about to expire, you don't legally have to respond. If it ever goes to court, say the statute has expired.


Submitted by on Fri, 10/16/2009 - 11:39

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Quote:

Originally Posted by Anonymous
WOW, guess she's mad because she has debt to pay and don't wanna pay it like I did.... wait till they take her to court for not paying like they did me....


Harrassment and threats are illegal anywhere, anytime. This company is notorious for this behavior.

So how long have you worked for Redline anyway?


Submitted by Patches on Fri, 10/16/2009 - 13:30

Patches

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My experience with redline is neither good or bad yet. They are attempting to collect a debt that was overlooked when I separated from my husband. I was informed that all info has been sent to my old address and because of government rules the envelope is generic like junk mail so I'm sure that my x had tossed any junk mail that comes to the house with my name on it. Therefore I find myself in this place. My research showsthat the orriginal balance on the account was around 1700.00 dollars. The account was paid on from Nov of 05 to March of 08 that is 27 months. The payments made during that time would have been close to 2000.00 .So the balance would have been close to paid off. The 2600.00 that this has grown into is outrageous and I am atttempting to settle witha one time settlement,based on a rather limited salary. Can anyone attempt tell me what to expect to settle for under these circumstances. This is not something that has ever happened to me before. They tell me that they recieved this account this month and the original debt holder is saying I have till the end of this month to settle or it will be sent to an attorney. What are my rights against outrageous penalties?


Submitted by on Tue, 10/27/2009 - 20:59

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First, never confirm the debt belongs to you. Secondly, ask the company to send you documentation that the debt belongs to you. Third, advise the company until they prove that the debt belongs to you, you are not going to pay a dime. You can inform the company that you no longer will be accepting calls from them, so it would be a waste of the company's time to contact you. After so many calls, it becames harassment and you are within you rights to sue them, just make sure you get an address and a contact person.


Submitted by on Wed, 10/28/2009 - 11:44

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Hi Douglas, we are not Redline, rather a debt community where you can discuss your debt issues. If you care to share with us the issue you are facing with Redline, the community can help you in solving it. Meanwhile, you may call up Redline and ask them to put your name in their do not call list if you are being harassed by them.


Submitted by SC on Tue, 11/03/2009 - 22:55

SC

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I've recently been recieving phone calls too. But, I have been letting it go to the machine and the only messages they leave are automated. As soon as my machine starts, so does theirs so I only end up with half of their message. The number it leaves is 800-592-0230.


Submitted by on Tue, 11/10/2009 - 10:59

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They have called me every day, I have explained they have the wrong number and asked to have the phone number taken from their system. Instead of providing customer service, and they called me a b...ch and hung up.


Submitted by on Fri, 11/13/2009 - 10:50

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Quote:

Originally Posted by Anonymous
anyone experiencing calls from this company....check the statute of limitations (SOL) in you state for old debts. Usually it's from 3-5 yrs depending on the loan. If you pay a single dollar to any credit bureau, it resets the statue of limitations. If this has already expired or about to expire, you don't legally have to respond. If it ever goes to court, say the statute has expired.



That is not entirely correct. There are 17 states where a payment does not reset SOL unless accompanied by a written acknowledgement of the debt and written promise to pay.


Submitted by NASCAR_Devil on Sat, 11/14/2009 - 23:22

NASCAR_Devil

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I am dealing with them right now. If what i am reading on here is true then maybe i should ignore them? Called them on a friday it was like if they didnt get the money they were going to loose their jobs type of attitude. On monday they were different people calm and collected and not threatening. I explained to them being very familier with the harrasment law here in MA. 3 or more harrasing phone calls is considered harrasment. I told them to have them call me back to make a point. They said o well that would be harrasment then. I said you might as well your well over 18 times calling me. MGL does not say 3 or more harrasing calls in one day it. Its says three or more harrasing calls in general which can be at any time.


Submitted by on Mon, 11/23/2009 - 07:01

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i have been contacted by redline about an old school loan that was charged off by Sallie Mae. Sallie Mae first sent the loan to Zwicker and Associates and i paid them faithfully for about 4 years. Zwicker sent the loan off in July to Redline. i talked with a few people at redline stating i am on a tight budget and can only afford $130 a month. They transfered me to the most rude person in the world. He was very threatening and was not on the phone to collect the debt. it was like he was just on the phone to be as rude as possible telling me to make a late payment on my car loan to pay them or threatening to put a lien on my house, among other things. He stated the payment plan that i offered to make was a refusal to pay.

i am lost with this company. every time i call i get transfered back to the same rude individual and nothing gets done. I am not refusing to pay, they are refusing to take my money. What can i do?? please help!


Submitted by on Mon, 11/23/2009 - 17:06

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I got a call today from Redline Recovery on a debt owed to a company since 2000. The man stated the last payment that was made was in 2005. I have not worked since 1997. He told me that they could put a lien on my house and or take my car and my husband's car. It's for furniture 9 years old which we don't even have any more. I had been in a serious accident 2 weeks before the purchase & it the credit was in my name. My husband paid the bills.I have permanent back damage & can't work. This man just kept on and on & finally I told him I'd have my lawyer call him. They have called before and them suggest to me that I sell the furniture on Ebay, they also said they would settle for 50% & I told him I did not have one red cent to pay this. I have the address and will send a certified letter, but usually a FAX will do the same job. I just faxed a letter to them, Pursuant to the Fair Debt Collection Practice Act, you are hereby instructed not to contact me or anyone else again regarding this debt. He gave me 48 hours to contact him and if I did not I'd be sued and taken to court.


Submitted by on Wed, 12/02/2009 - 13:56

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Which state are you in? What is the SOL of your state? Is this account showing in your credit report? If the last transaction was done on 2005, then the debt can be well within the SOL. I'd have demanded DV instead of sending C&D since the debt indeed belongs to you.


Submitted by SC on Wed, 12/02/2009 - 23:21

SC

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:(I need some info and hope someone can help. I had a long illness and was going from hospital to hospital. No one was handling my affairs so I had one creditor who hss gone with this company redline. When I first answered the phone months ago, I tried to explain the situation and wanted to pay the amount in 5 or 6 monthly payments. They said no they wanted it all up front. right now, no excuse if youre sick you owe this money pay it now or I'll find myself in bigger trouble. I told the woman, what is bigger than having heart lung and kidney problems with also dealing with cancer. she laughed and said pay your bill before you croak. After that day I refuse to answer any phone calls and they call constantly till even 11pm. I'm in the east coast. I wrote a letter asking for someone who has a mother to write me with a way that I can make 5 or 6 equal payment because I am at this point without a paycheck and my ss disability is shamefully low, very low. Nothing. I tried calling the creditor but the cs person said they gave that to a collection agency. I dont' want to deal with them, I want to make a deal with the company. Can someone tell me what can I do? I can't aford a lawyer and am a nervous wreck. I just dont want to deal with them at all. I'm afraid to make payemnts to them 1 - they want it all and that's a no go and 2- i read where some woman paid it off and yet she ahd to deal with yet antoher collection agency becuse these people didn't credit her properly. I really can't deal with anymore sttress than I have. some advice please


Submitted by on Mon, 12/14/2009 - 06:25

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I just called them and the rep refused to ID himself, screamed at me, did not Mini Miranda or disclose any call monitoring then he hung up. Now I have got the recording of the call, I am going against them with legal action.


Submitted by on Thu, 12/17/2009 - 16:51

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Redline recovery is collecting a debt I have with Sears and which was referred through Citibank. They actually called my job (from which I am on a year long leave) and have left messages about faxing me there. This means that they are sending information regarding my debt to a public fax machine in a department office. Also I got a knock at my door (I am residing temporarily in another state) and a neighbor, whom I don't know, came to give me a message from Redline and a manager there named Christopher Kozlowski, saying he tried to reach me at work and could I give him a call. I don't believe these people. How can they be stopped???


Submitted by on Thu, 12/17/2009 - 18:02

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yes they are abusive and rude, and yell at you. I hung up on them. Very unprofessional. In these tough economic times when people lose jobs you think they might be more sympathetic. See how they would feel if the tables were turned.


Submitted by on Mon, 02/01/2010 - 10:30

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maybe i lucked out and didn't get a mean person. They were willing to help me out and reduce my total debt and i've made my payments and have not seen any additional charges come through from them. I am however having a hard time getting my payment confirmation. I've talked to my 4th person today with a promise that they will send it.

We shall see....


Submitted by on Tue, 02/02/2010 - 12:53

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My wife and I are both seniors, totally debt free and the only residents of this house. Yet these persons from Redline constantly call me. Since my wife is in ill health, can I sue them if their calls take a toll upon her? I do not want to deal with them by phone, letter, e-mail, etc but I do feel that there are sufficient persons out there harassed by Redline that possibly some lawyer would initiate a class action suit into which we could all join. Any comments?


Submitted by on Tue, 02/02/2010 - 17:50

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Quote:

Originally Posted by Anonymous
My wife and I are both seniors, totally debt free and the only residents of this house. Yet these persons from Redline constantly call me. Since my wife is in ill health, can I sue them if their calls take a toll upon her? I do not want to deal with them by phone, letter, e-mail, etc but I do feel that there are sufficient persons out there harassed by Redline that possibly some lawyer would initiate a class action suit into which we could all join. Any comments?


Please make sure you file detailed complaints with the FTC and BBB, you can do so online, a link to file a complaint with the FTC is in my signature.


Submitted by Shazzers on Tue, 02/02/2010 - 17:53

Shazzers

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Quote:

Originally Posted by Anonymous
My wife and I are both seniors, totally debt free and the only residents of this house. Yet these persons from Redline constantly call me. Since my wife is in ill health, can I sue them if their calls take a toll upon her? I do not want to deal with them by phone, letter, e-mail, etc but I do feel that there are sufficient persons out there harassed by Redline that possibly some lawyer would initiate a class action suit into which we could all join. Any comments?


Yes, you can sue if their calls cause a downturn in your wife's health.

File complaints as Shazzers said. It's a good first step. Also file a detailed complaint with your state Attorney General's office. That's more likely to get results than the other two in a case like this. FWIW, you can just write the complaint out in your word processor, and copy/paste it into the various web forms for filing.

Then send Redline a certified letter, return receipt requested. Nothing elaborate, or overly polite, mind you. Keep the green card when it gets back to you. You'll need it if you have to sue, and it'll help strengthen your case with the AG.

Sample letter:

Dear Scum:
[COLOR=blue][/COLOR]
Cease and desist immediately from any further contact with me, regardless of the nature of your business. If you do not comply with this request, I will use every means at my disposal to enforce my right to privacy.
[COLOR=blue][/COLOR]
[COLOR=blue][/COLOR]
Sincerely;
[COLOR=blue][/COLOR]
Your Name (typed, not signed)

Give it long enough to see that they've signed for the letter, then document their calls. A simple list with time, date, and calling number from your caller ID display should do it. By law, they're allowed one more call after they get the letter, to tell you what, if anything, they intend to do next. Anything after that is illegal.

Then gather up copies of your list, anything they've sent you, and anything else you think might help. Take/send all that to your local/county/state agency that focuses on seniors' rights. Around here, that's the Council on Aging, and it's at the county level. They should be able to take it from there.

Please accept my best wishes for your wife's health. If there's anything else you need help with, please let us know.


Submitted by unclewulf on Tue, 02/02/2010 - 18:22

unclewulf

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i have never been talked to by anyone like these people at RedLine Recovery. Jim Davis is the most unprofessional, rude, and threatening person I ever spoke with. He led me to believe that I was going to be sued and my information was going to be sent to my county. After contacting my creditor this was a complete lie. He demanded my bank information. He is a professional and the best he can come up with is "YOU BETTER CALL ME ASAP!" I called and wanted another opinion from their company and he called shouting at me that I was not entitled to another opinion. He told me I had one hour to call him back because by talking to someone else I just blew it! HOW TOUGH OVER THE PHONE! I called my card and all the information other than I had been turned in to collections was a lie!


Submitted by on Thu, 02/11/2010 - 10:28

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My husband is being harrassed by this company. He has made many attempts to set up a payment that we can actually maintain, but they are constantly denied. If these people's time were actually valueable, they'd read the his file and realize the ridiculousness of asking for a $300 a month payment on a credit card that had a $20 a month payment, for which we defaulted on. We have 3 kids and let's face it this recession sucked for a lot of people! But the worst part is what happened to me today. My elderly neighbor shuffles over with his cordless phone because he has an emergency call me, it's Redline Collections PreLegal Department. How embarassing, and I'm pretty sure illegal.


Submitted by on Thu, 02/11/2010 - 14:01

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These people have contacted me twice in the past two weeks looking for a family member with my same last name. They were rude on the phone and told me they got my number because someone else who owed a debt had it before me (had it 5 yrs) or that a family member listed me as a contact. I told them I have a private number, am on the Do Not Call Registry, and know my rights as a consumer (ftc.gov has great info). I responded that I would be contacting the FTC for harassing phone calls. I have filed complaints at the following: donotcall.gov, ftc.gov, callercomplaints.com and the Attorney General's office for my state. I plan to contact the BBB in my city and report it to them as well as well. I really hope these people get some serious reprimands from the federal level!!


Submitted by on Mon, 02/15/2010 - 18:30

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I have been receiving calls from Redline Recovery. I am not the person they are trying to contact. They have called constantly and when I try to call them I could not get a person. I left voicemails.
I finally got a person and she screamed at me saying "I don't have time for this, just give me the number" and finally hung up on me. Her name was Dawn Santiago. I finally got another man who was much nicer and he forwarded me to a supervisor. I asked her to talk to Dawn Santiago and to stop calling me. She says they took my number off the list but she has no control over other divisions that might call.


Submitted by on Thu, 02/18/2010 - 16:17

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Quote:

Originally Posted by Anonymous
I have been receiving calls from Redline Recovery. I am not the person they are trying to contact. They have called constantly and when I try to call them I could not get a person. I left voicemails.
I finally got a person and she screamed at me saying "I don't have time for this, just give me the number" and finally hung up on me. Her name was Dawn Santiago. I finally got another man who was much nicer and he forwarded me to a supervisor. I asked her to talk to Dawn Santiago and to stop calling me. She says they took my number off the list but she has no control over other divisions that might call.



If you're the wrong person who they are calling, send them a cease and desist letter through the certified mail with return receipt requested.


Submitted by SC on Thu, 02/18/2010 - 23:21

SC

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I have received 3 calls from this company so far. They have left two messages on my answering machine when I wasn't home. They are looking for my mom. They called today and I answered because I wanted to be able to tell them to stop calling me. I said, "Hello" 3 times and there was silence on the other end. So then I said, "if someone is there, just stop calling me". I don't know if it will help. They called my sister a couple of months ago. She's a lawyer and threatened legal action against them and they haven't called her since. This debt has nothing to do with me. Maybe I will draw up a cease and desist letter to mail to them. Is telling them on the phone to stop calling enough?


Submitted by on Wed, 03/17/2010 - 12:34

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This is how I got them from calling me.

John Powers <[EMAIL="jpowers@ulq.biz"]jpowers@ulq.biz[/EMAIL]>,

This e-mail is for John Powers, President of Redline Recovery Services, LLC, if you are not John Powers please forward this e-mail to him.
If John Powers is no longer with Redline please pass this e-mail to his replacement.


I have been contacted by your company looking for a person that does not live at my address or shares my phone number.

My phone number is xxx-xxx-xxxx- I am requesting you have this phone number removed from all records so no further call will be made to me.

Consider this my warning that I do not want any more phone calls from your company or any company you may be affiliated with (Owed by, sister company or Owed). If I receive another call I will press charges.

By the way the person that called me was not friendly.

Thank you


Submitted by on Sat, 03/20/2010 - 07:25

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Quote:

Originally Posted by Anonymous
Figured out ULQ is actually Redline Recovery. Wondered if anyone else has had issues with them cursing, threatening and calling after hours?


Yes they call late and I also called them when I first got the phone number over three years ago to tell them they were calling and leaving messages for the wrong person. When I called again recently a woman said they "just got the account." When I told her this was inaccurate, she argued with me and then abruptly hung up. I feel sorry for anyone who has an actual debt placed with these jerks, so please report their abuses!


Submitted by on Thu, 04/15/2010 - 17:19

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I'm curious if anyone can answer the question asked by a previous poster. If you sue a debt collector for statutory damages arising from violations of the FDCPA, can you collect $1,000 for each violation, or $1,000 for all violations combined? In addition, what amount of punitive damages can be collected?


Submitted by on Wed, 05/12/2010 - 10:28

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