Preferred financial Services - How much can you depend on them?

Preferred Financial Services is a debt management company offering consolidation, settlement and debt reduction services. They operate out of Massachusetts.

Is Preferred Financial Services a scam?

There are Preferred Financial Services reviews made by their customers in the Debt Consolidation Care Community forum. Customers seem to have offered mixed reviews for the company. Where there are happy customers quite satisfied with the job the company has done for them, there are unhappy clients too, accusing the company of being a scam.

Here are few of the positive reviews as well as Preferred Financial Services complaints made by members in the community:

Positive feedback for Preferred Financial Services

• Helpful company - The company is said to be quite helpful and provides assistance in settling accounts as promised. Customers have also said that they are always available during their working hours and also that they are accessible over the phone. Find out more.
• Help settle accounts – Customers seem to be happy with the working of the company where they have helped clients settle accounts within a stipulated time period. Find out more.
• Transparency in dealings - Clients of Preferred Financial Services have said that they have always been informed about where their money was going and have no complaints against them. Get more details.

Negative feedback for Preferred Financial Services

• Nasty e-mails – The company has been accused of sending nasty e-mails against attempts made by its customers to get back the money which they have invested with the company. Know more.
• No answer to calls - Preferred Financial Services complaints reveal that customers have not been able to get any of the representatives to attend them on the phone when they call. The company has been accused of not communicating properly with their customers after sign up. More details.
• Not making timely settlements - Preferred Financial Services problems like untimely settlements or failure to settle within the stipulated time has been reported by clients in the community forums. They have accused the company of charging them upfront fees and yet not providing the service promised. Know more.
• Failure to provide proper service – Customers have complained that at the end of their term with Preferred Financial Services, it failed to get them out of debt as had been promised. They have also accused the company of hooking clients with false promises. Get more details.
• Unprofessional attitude – Individuals have alleged that representatives in the company are unprofessional in their attitude. Its employees have also been said to be rude in responding to prospective clients. Get to know more.

Anyone who wants to work with this company may read through the Better Business Bureau reviews and find out if there are any complaints listed there. Make sure you have done your research well before you enroll in any kind of program with them.

You may contact Preferred Financial Services at its mailing address:

P.O. Box 366
Lawrence, MA 01842

Their headquarters is located at:

300 Brickstone Square
Suite 102
Andover, MA 01810

You may also contact them on their phone number:

Toll-free number 1-866-992-7400
FAX: 1-978-475-0656 or 1-978-475-2204

If you want to e-mail them, do so at:

"info@pfs1.net" – General Information
"customersupport@pfs1.net" – Current Clients
"settlements@pfs1.net" - Creditor Inquiries (Settlement Department)