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West Asset Management - Key complaints and the ways to deal with them

Submitted by johnsanto on Mon, 11/27/2006 - 17:15
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how do i get my phone number removed from west asset management system. for three years now they call me off and on about someone that i don't even know. and each and every time they say that they will remove my phone number, but they still call, i complain, then they call again and on and on and on...


i pulled my credit report and found that my insurance company did not pay a hospital bill.so i called the collector to try and get an address to pay the bill,this ca wanted to know everything but where to send the money too.i got mad and went off on him. i truly want to get this off my credit report so how can i do so without chokeing him through the phone


Submitted by on Mon, 02/01/2010 - 11:44

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Quote:

Originally Posted by Anonymous
i pulled my credit report and found that my insurance company did not pay a hospital bill.so i called the collector to try and get an address to pay the bill,this ca wanted to know everything but where to send the money too.i got mad and went off on him. i truly want to get this off my credit report so how can i do so without chokeing him through the phone


Rather than just paying it, I suggest that you come down on your insurance company like a hammer. Find out why they didn't pay it. Then make them not only pay it, but deal with the collector and fix the damage to your credit report. There's no reason why you should get yourself in an uproar over it.


Submitted by unclewulf on Tue, 02/02/2010 - 17:39

unclewulf

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West Asset Management havre been calling me for some hospital bills even though, I have been out of work for the past year and a half. I agreed to set up a small monthly payment with them to be taken out of my bank account. Listening to the treads tells me I've made a big mistake. Is there anything I can do to rectify this situation?


Submitted by on Sun, 03/21/2010 - 08:12

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West asset has been harrassing us for months for a medical bill that we are paying direct to the facility. We need to know how to contact someone, anyone that will help. These are the nastiest customer service reps i have ever encountered and if we don't get these calls stopped we are going to get fired!!!! Someone needs to do something about this company. Please help with any info you can.


Submitted by on Fri, 04/16/2010 - 13:26

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All you have to do it tell them verbally you cannot receive calls at work. Per the FDCPA they must stop calling you. However, since the account has been assigned to them, your payments should be going to them since they are the assigned collector. They are still getting paid for what you send to the facility but it makes it more complicated.

PS....They are not customer service reps....you are not a customer. Their customer is the client who placed the account.


Submitted by SOAPLADY on Fri, 04/16/2010 - 13:35

SOAPLADY

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My bill was paid through another agency, but Assets calls everyday and early, too. So now for every time they call us, we take up their time and call them back 5x's. Sure they get frustrated, but it's a good laugh and feeling knowing we are keeping them from trying to scam others. Why would I pay you money and you refuse to send me something in writing that I even owe this bill? No answer. Are you guys scammers? Pause and then err no, sir. Next, when we wake up in the middle of the night and can't get back to sleep--guess who I am gonna call? Now for the early am calls--well, I just bought a whistle (hehehehe) don't mess with an ex Marine.


Submitted by on Wed, 05/05/2010 - 17:20

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Well that is very grown up of you....

The account was probably placed with asset management...ever thought maybe you didnt pay it all off? Thought of DV'ing them?

You could end up getting yourself charged with harassment....they may have a viable purpose for calling them....you on the other hand dont.


Submitted by SOAPLADY on Wed, 05/05/2010 - 17:29

SOAPLADY

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Quote:

Originally Posted by SOAPLADY
Well that is very grown up of you....
The account was probably placed with asset management...ever thought maybe you didnt pay it all off? Thought of DV'ing them?
You could end up getting yourself charged with harassment....they may have a viable purpose for calling them....you on the other hand dont.



Actually I was asked to call them back by them. They asked me to prove I no longer owe the bill by calling the company. I did as they asked and when I tried to tell them the bill was paid off months ago in full and I had the paperwork to prove it the first lady hung up on me. I called back and a guy threaten to ruin my credit (he put me on mute, but accidentally hit the button and I could hear them laughing about it). That is when I asked if they were scammers and told him I was calling his bluff on my credit. He put me on hold again and never came back. Soooo...I had to call them back. Now I caught this woman in several lies and called her on them. You know they don't have a viable reason to call me or others like they do. I also told them not to call me again--if they do then who's harassing who?


Submitted by on Wed, 05/05/2010 - 22:48

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Quote:

Originally Posted by SOAPLADY
Well that is very grown up of you....
The account was probably placed with asset management...ever thought maybe you didnt pay it all off? Thought of DV'ing them?
You could end up getting yourself charged with harassment....they may have a viable purpose for calling them....you on the other hand dont.


Oh yeah, I forgot this part: When I called the company that I had the debt with they informed me that indeed my account was paid in full and closed and they did not know who West Assets were. You know I informed Assets of this and was placed on hold again. Are you working with them, Soaplady? If you are then please advise them to answer their phone in a professional manner instead of just 'Hi'.


Submitted by on Wed, 05/05/2010 - 22:56

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I think you should take Soaplady's advice and send a DV letter to them. If they have no valid reason to call you, a cease and desist letter may also do the job. You can find the sample letters in this site.

If you have documents to prove that the account has been paid in full you may mail a copy of that to them and ask them to C&D.


Submitted by SC on Thu, 05/06/2010 - 00:16

SC

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Quote:

Originally Posted by SC
I think you should take Soaplady's advice and send a DV letter to them. If they have no valid reason to call you, a cease and desist letter may also do the job. You can find the sample letters in this site.
If you have documents to prove that the account has been paid in full you may mail a copy of that to them and ask them to C&D.



Thanks, I will and hopefully that will do the job.


Submitted by on Thu, 05/06/2010 - 07:51

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I'm in the exact same boat as the guy above me, I just got a statement from West Asset Management for a bill that was paid through Americollect Collections Agency a couple months ago in full. Guess I'll take the same advice.


Submitted by on Mon, 05/31/2010 - 08:47

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Quote:

Originally Posted by Anonymous
Oh yeah, I forgot this part: When I called the company that I had the debt with they informed me that indeed my account was paid in full and closed and they did not know who West Assets were. You know I informed Assets of this and was placed on hold again. Are you working with them, Soaplady? If you are then please advise them to answer their phone in a professional manner instead of just 'Hi'.


i'm guessing you paid bottomfeeder #1 by phone with nothing in writing.now west asset or bottomfeeder #2 comes along and attempts to collect the same debt.how's about taking bottomfeeder #1 to task before getting upest at bottomfeeder #2.like getting a letter saying the debt is paid.if bottomfeeder #1 won't furnish that then you got taken by bottomfeeder #1.they sold it to west asset and will never tell you that why?because you paid them without anything in writing.do as SC and SOAPLADY both advised.next time don't just pay a collector or JDB by phone without documentation.first.


Submitted by paulmergel on Tue, 06/01/2010 - 05:33

paulmergel

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Quote:

Originally Posted by sleriksen
they just started calling me about an overdrawn account from Chase that I can't afford to pay off at the present time. But since I have not received a letter from them yet, I threatened them, and they've quit calling for now. I told them that I'll make payment arrangements when I receive a letter. But it's going to be a cease and desist letter!


It won't last long. I did the same thing. After loosing my job due to the economy my spouse left me (for another woman) and completely screwed me over financial wise. That's when the calls started. I had never received a formal letter from them and told them so. I even told them that I would pay them ONLY when I received a letter; under no terms was I going to give my bank information to someone over the phone. When they wouldn't stop arguing with me I hung up. The calls stopped for a couple months before they started back up and never once have I received a letter from them.


Submitted by on Wed, 06/16/2010 - 22:39

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I am a disabled Vet. West Asst, management has garnished my small disability check for a Sallie Mae Student Loan. I have sent them proof and verification over and over, they always respond with reasons they cant accept my paper work. I recently sent them a copy of (not my 100% disability), but a letter stating that I am 100% unemployable. Under section II, item three of the Disability Discharge Application, there is no other supporting documentation required with Unemployability, but yet it seems they are more concerned with collecting money than helping. The small amount of money they are garnishing from my disability has totally killed me. I am left with little choice, financially I am finished and my life is currently a slow miserable death. They wouldn't provide me with their pysical address, but through the internet I have been able to find it. Maybe the need to see what they are doing to people, perhaps they need to see someone walk into their office and see them blow their brains out, to end the pain. And just may be if their feeling lucky someone should just open up and take a few of those thoughtless selfish ...... out too


Submitted by on Thu, 06/17/2010 - 21:16

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Quote:

Originally Posted by jimbeem
The FDCPA provides for "reasonable disclosure" for a collection agency's physical address. If you have a phone number they are calling from please post it here. finsfan13 is awesome with the info!




PHONE NUMBERS THEY USE .

571-261-0055
888-833-3456


p.s I have sent a cert letter about 6 months ago , They still call for someone I dont know.
I also fill out a form on the FTC site not the Do not call site. Do not call site is a joke.
CALL THE FTC only and they will help .... Get a live person to help.
A


Submitted by on Fri, 06/18/2010 - 19:36

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My husband has been divorced from his first wife since 1994. We live in a state far away from her and her family. Just got a call today from West inquiring about who was handling the final affairs of the ex's father. Haven't been in contact with these deadbeats in years and most certainly didn't know he croaked. Weird.


Submitted by on Thu, 07/15/2010 - 16:53

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Does West Asset have the right to get my credit report when I've never received a letter or anything? I found out yesterday that they got my report because I signed up with triple advantage which notified me. This credit report is considered a hard copy and stays on my report for 2 years! I always thought they have to get permission first?? They shouldn't be able to get my personal info! Just Today I got a call from West Asset which I haven't returned because I don't have any info since I never got a letter and I want to be prepared. I didn't even know who they were until I checked the internet.


Submitted by on Thu, 07/29/2010 - 14:16

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I received a call at work today and the lady was vague as to who she was but kept asking for my information. I hung up, but copied the number from call ID. I later called 877-411-7197 and the phone was immediately answered by someone asking for my full name, birthdate and SSN. I kept asking "who are you" and the man on the phone said let him talk. I said no, you called me on my job, accused me of having an outstanding debt and you either tell me what this is about or we are at an impasse. He hung up! How do I find out what this is about.? I goggled my name and found over 25 people with the same name. I googled the phone number and it brought me to this site. If I owed someone, wouldn't I be the first to know and yet after reading the posts on here I don't think this company is operating within the limits of the law. I am bewildered.


Submitted by on Thu, 08/12/2010 - 20:22

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Ok so I am a collector for West and we can call you at work but if you cant get calls at work just tell us. AND we do not demand your SSN we have iqt in front of us we just need you to verify yourself because we cant talk to yo until you do ITS THE LAW!!! If you call in we have to have some way to look up your acct so thats why we ask who you are and your SSN...you can also just tell us the number we called yoyu at and that will make your acct coe up as well. Why do you people think we are out to get you??? i dont understnd, i help people resolve their debt every day by working with them based on their financial situation...now if you make 5,000.00 a month dont expect us to let you pay 25.00 a month, that is retarted. Would you want someone paying you 25 a month on a 5,000.00 bill if you know they make tons of money every month.....NO WAY right? And why do people call and cuss at us you know we can see where your calling from when you do that and most of the time your acct pops up and we have to notate what you said...The hospital reads our notes because we work directly with them....GREAT IMPRESSION ON THE PEOPLE THAT ARE THERE TO SAVE YOUR LIFE IF YOU NEED IT!!!


Submitted by on Wed, 08/18/2010 - 17:57

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Quote:

Originally Posted by Anonymous
Ok so I am a collector for West and we can call you at work but if you cant get calls at work just tell us. AND we do not demand your SSN we have iqt in front of us we just need you to verify yourself because we cant talk to yo until you do ITS THE LAW!!! If you call in we have to have some way to look up your acct so thats why we ask who you are and your SSN...you can also just tell us the number we called yoyu at and that will make your acct coe up as well. Why do you people think we are out to get you??? i dont understnd, i help people resolve their debt every day by working with them based on their financial situation...now if you make 5,000.00 a month dont expect us to let you pay 25.00 a month, that is retarted. Would you want someone paying you 25 a month on a 5,000.00 bill if you know they make tons of money every month.....NO WAY right? And why do people call and cuss at us you know we can see where your calling from when you do that and most of the time your acct pops up and we have to notate what you said...The hospital reads our notes because we work directly with them....GREAT IMPRESSION ON THE PEOPLE THAT ARE THERE TO SAVE YOUR LIFE IF YOU NEED IT!!!


well is it a 5,000.00 bill,or the person makes 5,000.00 a month?you sound like a typical humanoid for this JDB.yes you do collect actual debt,but you also buy it as well.btw how would you know someone's financial situation?a collector who is assigned a debt can't do a hard pull on a CR.your post goes in circles.kinda like when one of you dullards is on the phone harrassing someone.speaking of phones back to them junior.you sound like a fool.


Submitted by paulmergel on Thu, 08/19/2010 - 05:23

paulmergel

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Paul....you have to stop putting down all collectors and agencies. There is some good agencies and good collectors. Even within a specific collection agency, there are good and bad divisions and divisions that strickly work with 3rd party accounts.

Collections is not a bad job, in fact it takes a very intelligent person to be a good collector. I loved my job in collections and made a hell of a living at it. My agency required a BA or above...I myself had a canadian law degree.

There are good teachers, dentists, lawyers and clerymen. Dont classify ALL collectors in with the bad. There are some good collectors a West, been to conferences with them.


Submitted by SOAPLADY on Thu, 08/19/2010 - 07:54

SOAPLADY

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My mother apparently stole several pre-approved cc offers from my grandparents' home in Nebraska as far back as 1997. No one knew about it until she was fired from her job, left the state, and stopped paying the statements that she'd had rerouted to her since 1997. My 80+ yr old grandparents greeted their local sheriff at the door just before Christmas, 2005 to be told that West Asset had the debts, had placed a lien on their home, vehicles & all personal possessions, including clothing (!) and had arranged for auction on December 22, 2005. We immediately contacted the county courthouse to be told a default judgment was issued w/o an appearance 6 months before, and the state of Nebraska allows for that (probably why WAM has a Corp office in Nebraska).
My husband & I immediately wired my grandparents $5000, the amount WAM demanded to stop the auction. My grandmother hired an attorney, filed police reports, did everything possible, but WAM refused to respond to the attorney. My Grandma has been sending WAM $200/month ever since to keep WAM from selling the house. When my grandpa died last December, WAM placed a lien on my Grandmother's bank account & is now taking $200 every 2 weeks. She's 82, living on teacher's retirement- Grandpa's insurance didn't ever cover burial + headstone- and WAM refuses to acknowledge the court docs on my mother's theft b/c she hasn't been jailed- apparently the situation is considered "Elder Abuse" in Nebraska, and a civil matter, not criminal.
Any suggestions are greatly appreciated!


Submitted by on Mon, 08/23/2010 - 14:24

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As I said, the state of Nebraska allows for default judgment w/o appearance- the process service from WAM, although made out to my grandparents, was served at my mother's address in another state that she had used to divert the cc statements since 1997. The state of Nebraska considered my grandparents legally served, as that was the address on the cc accounts.

As I said, my Grandmother filed with the Police, but this occurred over an 8 YEAR period- she was told it's Elder Abuse, not Identity Theft b/c it was an ongoing offense that went unreported for so long.

WAM apparently told both attorneys, the one my Grandma hired in 2005 & his replacement since 2007, that responsibility had been assigned by the courts- the 2005 default judgment- therefore, they have no obligation to speak with an attorney unless my Grandparents decided to file bankruptcy, in which case, WAM has the primary lien on the house & belongings.

My Grandmother has been told by the nasty woman at WAM that if my mother hasn't been jailed (again, as I said, Nebraska considers this a civil matter) & since the cards were used by my mother over an 8 yr period, then either my Grandmother is lying or she condoned my mothers activity.

Keep in mind, these are retired elderly people (a teacher & a farmer) who had no reason to check their credit reports- they haven't bought a house, a car, opened new bank accounts, changed insurance policies, they have no investments- nothing- in DECADES. They lived check to check on a teachers pension & Social Security. They hadn't applied for these cards- they were unsolicited pre-paid cards in their mailbox. They had no reason to suspect anything & now the state laws are working against them & the courts say this is now a civil matter only.

If the police won't file criminal charges, and the courts won't reverse the judgment, what are her options at this point? I'm out of state- her attorney won't take my calls any more b/c I've bugged him so much; does anyone know if she's responsible for anything in my Grandpa's name now that he's passed or can that, at least, be disputed?


Submitted by on Mon, 08/23/2010 - 16:42

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The point of the matter is that your grandparents were NOT served. The frauduent acts prevented them from having due process. They should be able to have the entire judgment on that basis alone. They can prove they never lived at the other address and thus were not served by mail or in person. You go thru the courts to motion for lack of service.


Submitted by SOAPLADY on Mon, 08/23/2010 - 16:50

SOAPLADY

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Ok- I see what you're saying- the judgment itself is faulty because the legal process was diverted by the original fraud.
I'm going to see what I can do from here based on that. I'm not at all happy with the attorney- my Grandma calls or has appts w/him a couple times a month and tells me what he intends to do- then I'm told he hasn't done anything b/c of family illness, or heavy court schedule or some other excuse & he won't talk to me at all anymore.
I appreciate the suggestion & will post what I find out.
Thanks much!


Submitted by on Mon, 08/23/2010 - 17:31

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How did you get this dismissed
Quote:

Originally Posted by anonymous
west asset management
2253 northwest parkway
atlanta, ga 30067

i am legally disabled and on ssi. (i became disabled years after my student loan.) these guys promised to get my loan dismissed, but instead sent me a promissary note and "debt consolidation application". I can't afford much more than my rent right now, so i didn't sign this or verbally agree to anything. I'm not agreeing to repay this loan. By law, i am eligible to have my loan dismissed.....but i haven't had any luck doing so.

Needless to say, last year they seized my entire income tax refund! Food right out of my children's mouths. :(


Submitted by medicman on Wed, 08/25/2010 - 17:39

medicman

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My mom passed just over 3 yrs ago. She had two mortgages out on her house, and no way of settling them after her death. Per home state law, if the surviving spouse dies sans will, probate is an automatic given. Another home state law: Probate attorney is required. Get an attorney, go to court, judge issues order to sell estate to settle debt. Economy crashes, housing market falls. After all this time, only one buyer has the means to purchase home sans owner financing, something I'm not willing to consider doing.

WAM has purchased the debt, spoke with Linda Saxton, decent woman who tried to work with me. (I was able to offer them $3,000.00 less than they wanted for settlement.) Cade, who works in the collections dept., phoned repeatedly and harassed me, telling me at one point I now LEGALLY owe my mom's debt. I laughed at that, and then turned quite nasty on him, letting him know I am aware of my rights regarding debt collection, and that not one state in the union would back him up in a court of law. The next morning, he phoned again, rousing me from sleep whilst I suffered a migraine. When I told him to stop phoning, that I was working with Linda Saxton on this matter, he started yelling at me. I shouted him down, told him to stop phoning me from blocked numbers when I have a number for him, that from here on out, ALL WAM employees were to go through my attorney, and to bloody well kiss my ass. I hung up on him so quickly, he couldn't get a response in.

Frankly, I'd like to travel to Nebraska, just to find this Cade and drop kick him in the balls.


Submitted by on Tue, 09/21/2010 - 01:33

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Quote:

Originally Posted by Anonymous
Hello Nelly my wife and I just recieved a call from W.A.M. They claim to be contacting us to reach our uncle in regards to a student loan from the late seventies.Should we send them a cease and desist letter?


You should look up your State's statute of limitations laws for student loans! Over 30 years ?! I find it hard to believe the statute of limitations is that long!


Submitted by on Tue, 10/12/2010 - 21:11

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Quote:

Originally Posted by johnsanto
how do i get my phone number removed from west asset management system. for three years now they call me off and on about someone that i don't even know. and each and every time they say that they will remove my phone number, but they still call, i complain, then they call again and on and on and on...


Easy. Send them a certified letter with the following information in the letter:

CEASE AN DESIST

This letter is to inform you that you are to immediately CEASE AND DESIST any and all telephonic communications or telegraphic, either via U.S. Mail, or other communications which include but are not limited to : text messages, cell phone calls, electronic mail, or the like. : Insert your number or any other telephone number they can call you on.

Pursuant to U.S.C 15 U.S.C. ???? 1692-1692p

?? 805. Communication in connection with debt collection

(a) COMMUNICATION WITH THE CONSUMER GENERALLY. Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt???

(1) at any unusual time or place or a time or place known or which should be known to be inconvenient to the 15 USC 1692b 15 USC 1692c

6 ?? 805 15 USC 1692c consumer. In the absence of knowledge of circumstances to the contrary, a debt collector shall assume that the convenient time for communicating with a consumer is after 8 o'clock antimeridian and before 9 o'clock postmeridian, local time at the consumer's location;
(2) if the debt collector knows the consumer is represented by an attorney with respect to such debt and has knowledge of, or can readily ascertain, such attorney's name and address, unless the attorney fails to respond within a reasonable period of time to a communication from the debt collector or unless the attorney consents to direct communication with the consumer; or
(3) at the consumer's place of employment if the debt collector knows or has reason to know that the consumer's employer prohibits the consumer from receiving such communication. (b) COMMUNICATION WITH THIRD PARTIES. Except as provided in section 804, without the prior consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a postjudgment judicial remedy, a debt collector may not communicate, in connection with the collection of any debt, with any person other than a consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.

(c) CEASING COMMUNICATION. If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except??? (1) to advise the consumer that the debt collector's further efforts are being terminated; (2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or 7

?? 805 15 USC 1692c (3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified rem- edy. If such notice from the consumer is made by mail, notification shall be complete upon receipt. (d) For the purpose of this section, the term "consumer" includes the consumer's spouse, parent (if the consumer is a minor), guardian, executor, or administrator. ?? 806. Harassment or abuse A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section: (1) The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person. (2) The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader. (3) The publication of a list of consumers who allegedly refuse to pay debts, except to a consumer reporting agency or to persons meeting the requirements of section 603(f) or 604(3)1 of this Act. (4) The advertisement for sale of any debt to coerce payment of the debt. (5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number. (6) Except as provided in section 804, the placement of telephone calls without meaningful disclosure of the caller's identity.

Yada Yada ya. Leave the yada's out. Format it properly and go for it!!!


Submitted by on Mon, 10/18/2010 - 17:13

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Quote:

Originally Posted by Anonymous
I received a call at work today and the lady was vague as to who she was but kept asking for my information. I hung up, but copied the number from call ID. I later called 877-411-7197 and the phone was immediately answered by someone asking for my full name, birthdate and SSN. I kept asking "who are you" and the man on the phone said let him talk. I said no, you called me on my job, accused me of having an outstanding debt and you either tell me what this is about or we are at an impasse. He hung up! How do I find out what this is about.? I goggled my name and found over 25 people with the same name. I googled the phone number and it brought me to this site. If I owed someone, wouldn't I be the first to know and yet after reading the posts on here I don't think this companis operating within the limits of the law. I am bewildered.



Well thy are a debt collector you may have a hospital account that has been sent to them they need ur info for the laws they have to go bye so just give them ur address and they will tell you what its about.


Submitted by on Mon, 10/18/2010 - 21:10

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I am a collector at WAM and we have to have your name to view your account and sometimes we have to look it up by your SSN. We also have to ID you by your date of birth or last 4 of your social or address and state our legal statment before we can tell you anything. Also, when you call us cussing and yelling, it doesnt solve anything and it makes you look like a child. Really people, if you have a debt then you have a debt so get over yourself, grow up and answer the phone. We are not out to get you, we are DOING OUR JOB!!!! If you make arangments on your debt we wont call you anymore........simple fix.


Submitted by on Thu, 11/18/2010 - 20:54

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another idiotic shill.first off in this day and age getting information is too easy.second the only cussing starts when mopes like you don't get immediate bank or cc numbers because the person wants something in writing(which you never do).lastly i will never when a humanoid like you calls just to give you anything but a request for a collection letter(required by federal law per the FDCPA)so you spewed the typical bottomfeeder lines.get back to the phones.you have people to threaten.to close your enterprise is a JDB slime so i don't count breaking the law as a job.


Submitted by paulmergel on Fri, 11/19/2010 - 10:53

paulmergel

( Posts: 15514 | Credits: )


Here's another address for West Asset Mgt. They are trying to collect money from an old black woman on welfare, almost 90 years old, who lives up the road from me, that she does not owe. I'm trying to help her. The address on her letter is West Asset Mgt Inc. PO Box 790113, St. Louis MO 63179-0113, phone 888-516-3287. Looks like they are using the moving target approach, with all these addresses and phone numbers.


Submitted by on Sun, 02/06/2011 - 14:34

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West Asset Management has been calling me from these numbers: (209)800-1277 and this toll free number (866)542-6911.

They even called my boyfriend and were rude to him and to me. The debt they claim is way over 15 years old and I believe it's been paid. So I've had their calls blocked from my phone. If they weren't so rude I would have dealt with them on a more professional level.


Submitted by on Thu, 03/24/2011 - 09:58

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First thanks for all the info...
I have been getting calls to my cell at a rate of up to 20 a day from 443-550-7976 and 314-627-5652. I called both numbers to get a reference number for my C&D letters. I was greeted with "RPM-Recievable Performance Mngmt". I was under the impression that each number was a seperate company, no so. It would appear that I owe (according to both numbers) the same amount from the same CC to 2 seperate companies. I am sending letters for disclosure and C&D tomorrow.
Has anyone else encountered this?


Submitted by debuttst0555 on Mon, 09/19/2011 - 13:03

debuttst0555

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