GC Services: Customer feedback and tips to deal with collection calls

Every collection again will attempt to call nearbys. Perfectly legal...it is called skip tracing

At least im not the only one being harassed. I have been paying them 5x my minimum for 6 months and out of the blue i get a threatening call? Time to make a visit to their locsl office (knoxville,tn) with my lawyer. Their tactics will bring a(nother) lawsuit against them.

I told the lady i didn't have any money rite now then she asked me well who pays ur paids I said no one thing she said sounds like ur doin fine 2 me

Speak to the original company and work out plans with them.

I am currently employeed with GC Services.. Like any other place of business you do have some employess that do NOT want to go by rules & regulations.. Those people are no longer employeed or on their way out the door.. There may be a few people who are disfunctional but there are also ALOT of honest christian people who work for GC Services.. Approximately 95% of GC Service employees take our job VERY VERY seriously & abide by ALL Federal rules, laws and regulations.. Just because there are a few bad apples doesn't mean that every employee is that way.. We work steadfast to see that those who do NOT want to take their jobs seriously is immeditaley removed from the premises..
It is a shame that customers who owe a debt are being treated like crap.. For that, we are truely sorry.. (Espically those of us who work with integrity & dignity) On the other hand you also have customers who owe debts act like it's our fault they got themselves in this position.. I am not saying that this justifies the matter because it does not.. If someone does call you about a debt & try to work out some type of payment plans, that does NOT give the customer the right to act a total ass.. Alot of employees will go out of their way to help ANY way possible.. When someone calls acting & talking crazy, it's VERY hard to actually want to help.. You can draw more bees with honey than you can vinegar.. At that time it's pretty much cut & dry..

[QUOTE=Anonymous;650743]I am currently employeed with GC Services.. Like any other place of business you do have some employess that do NOT want to go by rules & regulations.. Those people are no longer employeed or on their way out the door.. There may be a few people who are disfunctional but there are also ALOT of honest christian people who work for GC Services.. Approximately 95% of GC Service employees take our job VERY VERY seriously & abide by ALL Federal rules, laws and regulations.. Just because there are a few bad apples doesn't mean that every employee is that way.. We work steadfast to see that those who do NOT want to take their jobs seriously is immeditaley removed from the premises..
It is a shame that customers who owe a debt are being treated like crap.. For that, we are truely sorry.. (Espically those of us who work with integrity & dignity) On the other hand you also have customers who owe debts act like it's our fault they got themselves in this position.. I am not saying that this justifies the matter because it does not.. If someone does call you about a debt & try to work out some type of payment plans, that does NOT give the customer the right to act a total ass.. Alot of employees will go out of their way to help ANY way possible.. When someone calls acting & talking crazy, it's VERY hard to actually want to help.. You can draw more bees with honey than you can vinegar.. At that time it's pretty much cut & dry.. [/QUOTE]

take the 95% and reverse it,then you desribe your bottomfeeder top a tee.you work for a collector that deserves to be sued a good one as you seem to violate the FDCPA with regularity.also take your numbers regarding your fellow scammers.you get rid of those that don't try to strongarm payment over the phone.don't think i will let you come on here and lie about your idiot company and get away with it.

The technicians on there1800-355-1082 number is very very rude.They dnt let us explain or ask questions.

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You people cry and complain about collection calls and how you are treated. PAY YOUR DEBTS ON TIME. It's that easy to avoid any collection agency. Don't be a dead beat and you wont be treated as such. Just a little advice from a BILL COLLECTOR.

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I received a call from GC Services stating the call was so high priority that they couldnt tell me what it was about,yet they didnt let me know if this was debt.
i am HIV positive so I am thinking that someone might have claimed I did an injustice to them. This call came from a 865 area code. My question is this? Are all calls coming from GC strictly collections or is it accusations from other individuals?

just found out GC Services have been with drawing funds from our checking account w/o knowledge or authorization.

I was told by the rep at GC that if I entered into the rehabilitation program to repay my student loan, that my taxes would not be offset, I confirmed with her so that I fully understood what she was saying. It was not true, and my tax refund was taken anyway. Would this be considered a misleading tactic? When I called and spoke to another rep, he said I should have been advised to wait to file my taxes for three months, then it would not have been offset. Is there any action I can take regarding this matter.

Nope...nothing you can do about it. They are entitled to your tax refund regardless of your repayment status. Returning it is simply a courtesy.

aye!! they are extremely rude and fast talking inbisuls!!! i cant stand them. oh and dont ask for who you are speaking with they will put you on hold! thank u

Dear Ms. Kelly,

Can I ask for a delay of payment for my son Tuan Dao?
REF.: Account # info removed Amount to pay: $823.00.

Can I post my question here?

we are not GC services.you will have to contact them yourself.

3/10/10
On 3/9/10 I attempted to calla Ms. weir at 977-7108001
ext.4011 as she had made several calls to my home and my ill twin brother ( hart trouble). She was not available.
Ms Tamenka Rahim stated I am the supervisor. Amex gave us your acct. ( 2 months late not true)she stated I am going to report Paul Jones as he is on your account,they call him on his cell while he was on the
bus returning home ( he is retire and live off SSI). I am
requesting that this account be return to Amex as I am
not two months pass due until 3/21/10 not to call
Me or any of my family , an complete investigation into
my bill. Ms.Tameka Rahim not to call my job or speak to me. As of todate 3/10/2010 I have not receive any written statement from GC Service.However, I have
received calls some time twice a day the last two weeks.
I really did not know who was calling I was just told to call a Ms. Weir at 877-7108001 which I did several
times for the last 3 days.Yesterday Ms.tameka Rahim
you now have a bl of $6,000.( the bl. is $ 5,700).
Please Help

Amex can place your account with collections as soon as you go late. If you dont want to deal with the CA, you will need to send a request in writing to them via CMRRR.

GC services is trying to charge me the full amount on a "fix it" ticket because I failed to pay the fine, although, I did appear in court and gave them proof of correction. There were some small admin fees on the fix it tickets I failed to pay and GC services is now charging me the full price of the tickets even though they were corrected. For example, one was for not having my insurance card....I took this into the court and the fee was 25.00. I did not pay the 25.00 but gave proof of insurance. It was sent to collections and now GC services is charging 700.00 for not having insurance, even when I did show proof. The court says once these go to collections, the collection agency can do what they want......Is this legal?????

Since you did not pay the ticket or costs they continue to escalate...quickly. You are also held responsible for the costs of collections. If the court told you this, you might want to believe it.

I just came home to see my disabled neighbor leaving a message in my door. When does the madness stop? Bad enough we're filing BK and boy I can't wait!

GC services is simply doing their job...it is called skip tracing.

Skip tracing, What Skip They already have my info ALL OF IT.

They have already LIED, Committed Fraud, Violated 13 Fair Dept Rules. Harassed Me and that was in 1-38.43 minute CALL The first contact.

Cindy Linnon GS SERVICES would not explain, follow up with anything in writing.
REQUESTED MANY MANY TIMES FOR ACTUAL INFO ON ALL THE THREATS THAT WERE
BEING MADE. I persistently continued to ask the same questions and make the same statement in a very calm manner and all I got was SCREAMING THREATS & DISRESPECT

I am 50 Years old and have kept a 760 plus fico for over 15 years, I have always lived up to my obligations. Now after exhausting savings, equipment, realestate & Pride '
I must deal with one more attack, That was Totally Berating, Degrading, & JUST PLAIN DISGUSTING. Yes I have debt & have been working hard to resolve all issues.

RADIO SHACK HAS EAR BUD THAT HAS SPEAKER THAT YOU PUT IN YOUR EAR & A MICROPHONE ON THE OTHER SIDE, Simply plug it in your recorder then simply answser your as normal the microphone in the ear bud picks entire conversation. Nothing connects to your phone its great.

RECORD ALL CALLS!!!! RECORD ALL CALLS!!! EDUCATE YOURSELF ALSO GO TO CREDITINFOCENTER.COM

STAND UP FOR YOUR RIGHTS, WE ALL HAVE WORKED HARD AND DESERVE RESPECT

WE ALL NEED TO COME TOGETHER AND BRING SUIT AGAINST GC SERVICES & THEIR INDIVIDUAL EMPLOYEES FOR ALL OF THE VIOLATION OF FEDERAL LAWS FROM AT LEAST 3 DIFFERENT AGENCYS AS WELL AS STATE LAWS>

IF YOU OR I VIOLATED THE LAWS 1% OF THE WAY THAT GC SERVICES DOES, WE WOULD BE IN A FEDERAL PRISION.

IS GC SERVICES ABOVE THE LAW???

ARE THEIR INDIVIDUAL EMPLOYEES THAT KNOWINGLY BREAK THE LAW -ABOVE THE LAW.????

IF WE ALL GET TOGETHER WE CAN HELP OURSELVES, FUTURE VICTIMS AND PUT THIS COMPANY AND THEIR INDIVIDUAL EMPLOYEES THROUGH THE SAME DISGUSTING TREATMENT THAT WE HAVE ENDURED.

ANY ATTORNEYS INTERESTED IN THIS VERY IMPORTANT & AND WELL SUPPORTED
CLEAR VIOLATION OF PERSONAL RIGHTS & LAW.

JUST THE NUMBER OF PEOPLE ON THIS POST WOULD MAKE A GREAT IMPACT JUST IMAGINE ALL THE OTHER POSTS AND THE EVIDENCE THAT CAN BE COLLECTED FROM ALL THESE PEOPLE.

WE ALSO NEED A PLACE TO REGISTER, SHARE & CONTACT OTHERS THAT HAVE BEEN VIOLATED. THIS NEEDS A WEB SPACE WHERE WE CAN ALL EDUCATE EACH OTHER IN ALL ASPECTS OF COLLECTING EVIDENCE .

THIS SPACE SHOULD HAVE ALL CONTACTS FOR FEDERAL AGENCYS THAT CAN HANDLE THE NATURE OF VILATIONS.


1 Goliath---20,000 Davids , GC SERVICES WON'T HAVE A CHANCE.

Collection agencies are mostly bottom feeders digging up old debt without validation hoping you will pay them to stop the annouance. Many illegally redate old debt on your credit report stating they have purchased account "so what" statutes of limitations have runout.
When they lose in court they then turn the account over to one of their subsidiaries to start the process over again.
Unfortunately these practices shall continue until a class action is filed against these agencies to stop the practice and initiate a oversight committee to evaluate the damages to individuals and states hearing bogus cases tax payers pay the tab to courts.

Power to the people and a good law firm that has filed on federal level.

I'm trying to send a debt settlement letter to GC but do not know which address to send to. Should I just send it to the return address on the letter I received from them? Any advice would be great. Thanks!

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[QUOTE=Anonymous;668735]Skip tracing, What Skip They already have my info ALL OF IT.
They have already LIED, Committed Fraud, Violated 13 Fair Dept Rules. Harassed Me and that was in 1-38.43 minute CALL The first contact.
Cindy Linnon GS SERVICES would not explain, follow up with anything in writing.
REQUESTED MANY MANY TIMES FOR ACTUAL INFO ON ALL THE THREATS THAT WERE
BEING MADE. I persistently continued to ask the same questions and make the same statement in a very calm manner and all I got was SCREAMING THREATS & DISRESPECT
I am 50 Years old and have kept a 760 plus fico for over 15 years, I have always lived up to my obligations. Now after exhausting savings, equipment, realestate & Pride '
I must deal with one more attack, That was Totally Berating, Degrading, & JUST PLAIN DISGUSTING. Yes I have debt & have been working hard to resolve all issues.
RADIO SHACK HAS EAR BUD THAT HAS SPEAKER THAT YOU PUT IN YOUR EAR & A MICROPHONE ON THE OTHER SIDE, Simply plug it in your recorder then simply answser your as normal the microphone in the ear bud picks entire conversation. Nothing connects to your phone its great.
RECORD ALL CALLS!!!! RECORD ALL CALLS!!! EDUCATE YOURSELF ALSO GO TO CREDITINFOCENTER.COM
STAND UP FOR YOUR RIGHTS, WE ALL HAVE WORKED HARD AND DESERVE RESPECT
WE ALL NEED TO COME TOGETHER AND BRING SUIT AGAINST GC SERVICES & THEIR INDIVIDUAL EMPLOYEES FOR ALL OF THE VIOLATION OF FEDERAL LAWS FROM AT LEAST 3 DIFFERENT AGENCYS AS WELL AS STATE LAWS>
IF YOU OR I VIOLATED THE LAWS 1% OF THE WAY THAT GC SERVICES DOES, WE WOULD BE IN A FEDERAL PRISION.
IS GC SERVICES ABOVE THE LAW???
ARE THEIR INDIVIDUAL EMPLOYEES THAT KNOWINGLY BREAK THE LAW -ABOVE THE LAW.????
IF WE ALL GET TOGETHER WE CAN HELP OURSELVES, FUTURE VICTIMS AND PUT THIS COMPANY AND THEIR INDIVIDUAL EMPLOYEES THROUGH THE SAME DISGUSTING TREATMENT THAT WE HAVE ENDURED.
ANY ATTORNEYS INTERESTED IN THIS VERY IMPORTANT & AND WELL SUPPORTED
CLEAR VIOLATION OF PERSONAL RIGHTS & LAW.

JUST THE NUMBER OF PEOPLE ON THIS POST WOULD MAKE A GREAT IMPACT JUST IMAGINE ALL THE OTHER POSTS AND THE EVIDENCE THAT CAN BE COLLECTED FROM ALL THESE PEOPLE.

WE ALSO NEED A PLACE TO REGISTER, SHARE & CONTACT OTHERS THAT HAVE BEEN VIOLATED. THIS NEEDS A WEB SPACE WHERE WE CAN ALL EDUCATE EACH OTHER IN ALL ASPECTS OF COLLECTING EVIDENCE .

THIS SPACE SHOULD HAVE ALL CONTACTS FOR FEDERAL AGENCYS THAT CAN HANDLE THE NATURE OF VILATIONS.


1 Goliath---20,000 Davids , GC SERVICES WON'T HAVE A CHANCE.


[/QUOTE]
Hilarious. In one breath you have a 760 credit score, and in the next breath you say you're dealing with debt issues. Make up your mind.

Hey, here's a thought: Calmly put your request for verification in writing to the company. Just like the law requires from you. Although, I sense you already know why they're calling.

No doubt she didn't "scream" or "threaten" or "disrespect" you. Stop blaming others for your own issues. It's perfectly legal to pursue a debt that is owed. Stop venting over nothing, and act like an adult. You're doing nothing but ranting without providing one single coherent background fact except the gal's name.

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Unregistered guest....please register...I love you comments!!

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There are pages after pages of complaints about this company!!..However nothing is going to change..they keep calling my office asking to speak to someone that doesn't work here and I have sent them to our hr dept and they let them know the same answer..When you call them then they don't say what type of company they are (obviously a collection comp.), this is just one of the least important companies out there and they are very annoying..they need to call geek sqaud and get the computers to have correct numbers and names. especially extention 557874..she doesnt even speak clearly its all ghetto.

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[QUOTE=Anonymous;2916]No wonder the workers are disfunctional, GC services allows people to use and deal drugs on the premises
Knoxville, TN 4454 North Broadway Northgate Plaza Knoxville, TN 37917
BEWARE of John Stillman drug user, drug dealer, woman harrasser! GC Collection Services has a drug dealer for a manager in the American Water division!!!!!!!!!! He also molests the young girls who work there, security is lacking, the bathrooms are VERY secluded and oral ****happens there ALOT I do not know who to contact about it, GC does NOTHING so I quit working there!
[COLOR=Red]****Adult term removed - Jason[/COLOR][/QUOTE]
Them Bastards!!!!

I would like to file a class action lawsuit against GC servicing and would if your interested please post your not here on this website,

GC Services has called me 5x since I bought & activated my new cell phone at ~7:00pm on 4/27/10... It is now 7:45pm 4/28/10. The issue that is truely troubling me is the fact that they are trying to reach some woman named "Jenifer" (who was, from what I can surmise, the person who was using this specific telephone number before me). I was polite with them the first & second call; assuring them that no one by the name of "Jenifer" was at this number & that I had just activated the cell phone. The third call, I asserted myself to the customer service representative [if there was ever a less-fitting job title...] again, that they had not reached the mistery woman & that I wanted them to make a note of the facts, remove me from the database, & move on [if the only information they have on this debter is a cell phone number... lets just say they are better at being rude, confrontational, harrassing, & overtly defiant of FDCPA laws -- than they are at doing the real job of accurately tracking down & obtaining correct information on their debters!]. Fourth call; more of the same. However the fifth call, I admit, I got a little heated with the 'person' [again, grossly misleading description] on the other end of the phone, requested again that my number be removed from the database & that I was not "Jenifer" -- please make a note of the fact that they are calling in err, remove me, etc... (as I also requested on the fourth call). Their response; It takes 24 hours to be removed from the list... Its an auto-dialer & no one actually reads the notes before the call is placed... (why bother making them then?). Enough!! I asked for the supervisor, who was infinitely & considerably more rude with me, would not give me the physical address of the company or his name, only released the fact that it was "GC Services" & that [quote]"... if I wanted the address so bad, I could go look it up on the internet."[quote] So here I am -- voicing my own personal fury for the purpose of...? It is however a good thing that this firm is based in Huston, TX & I'm right here in PA... I imagine it would become harder & harder to find employment if I were to have an aggrevated assault/battery charge on my record... IMHO; Hell is too good a place for these ignorant, slimey, knuckle-dragging, products of incestuous rapes carried out by toothless hillbillies dressed as clowns. They ought to be subjected to an eternity of being force-fed bile, battery acid, & the knowing end of all of their hopes, dreams, & aspirations via an enema only to be obligated to slowly vomit & savor the result, eventually refilling the enema for another round.

For starters, collectors are not customer service reps....debtors are not customers. The client who places the account is the customer.

Some systems wont let or delaying removing a phone number....after the first call, I wouldnt bother answering. You probably made things worse by arguing.

The main office is in Texas, they are local offices located all over the U.S... My ex-husband has really crappy credit and always giving my number to his creditors- I began giving them his work number, and telling them that he happens to be a debt collector at G.C services. Good luck and go get him! And take my number off your system, please!!! HAHAHAHA

[QUOTE=Anonymous;691690]GC Services has called me 5x since I bought & activated my new cell phone at ~7:00pm on 4/27/10... It is now 7:45pm 4/28/10. The issue that is truely troubling me is the fact that they are trying to reach some woman named "Jenifer" (who was, from what I can surmise, the person who was using this specific telephone number before me). I was polite with them the first & second call; assuring them that no one by the name of "Jenifer" was at this number & that I had just activated the cell phone. The third call, I asserted myself to the customer service representative [if there was ever a less-fitting job title...] again, that they had not reached the mistery woman & that I wanted them to make a note of the facts, remove me from the database, & move on [if the only information they have on this debter is a cell phone number... lets just say they are better at being rude, confrontational, harrassing, & overtly defiant of FDCPA laws -- than they are at doing the real job of accurately tracking down & obtaining correct information on their debters!]. Fourth call; more of the same. However the fifth call, I admit, I got a little heated with the 'person' [again, grossly misleading description] on the other end of the phone, requested again that my number be removed from the database & that I was not "Jenifer" -- please make a note of the fact that they are calling in err, remove me, etc... (as I also requested on the fourth call). Their response; It takes 24 hours to be removed from the list... Its an auto-dialer & no one actually reads the notes before the call is placed... (why bother making them then?). Enough!! I asked for the supervisor, who was infinitely & considerably more rude with me, would not give me the physical address of the company or his name, only released the fact that it was "GC Services" & that [quote]"... if I wanted the address so bad, I could go look it up on the internet."Quote: