GC Services: Customer feedback and tips to deal with collection calls

GC Services provides teleservices and collection solutions and is located in Texas in Houston. If you want to know about customer feedback and tips to deal with GC services, go through the topics given below:

• What do customers say about GC Services?
• How can you deal with GC Services debt collection agency?
• What are the contact details for GC Services?

What do customers say about GC Services?

Customers have quite a few GC Services complaints that they have shared with the Debt Consolidation Care Community. Here is what they say:

• Harassing calls: Forum guests have accused GC Services collection agency of harassing them with incessant calls day and night. Learn more...
• Calls about accounts not in collection: GC Services debt collection agency calls customers about accounts that are not overdue and have not been sent to collections by the original creditors. Find out the details...
• Calling the wrong number: GC Services has allegedly called the wrong person to collect on debts that do not belong to the consumer and GC Services has not made any attempts to rectify this mistake. Find out more...
• Making threatening calls: GC Services has made threatening calls to individuals without proper knowledge of the current status of the debt in violation of the FDCPA. Learn more...
• Rude behavior: GC Services customers have accused company representatives of being rude when making collection calls. They unnecessarily harass customers without following the correct legal procedure. Find out more...

How can you deal with GC Services debt collection agency?

A lot of collection calls can be very harassing. Here is what you can do if a collection agency harasses you:

• Dispute wrong debts:
  Under the Fair Debt Collection Practices Act (FDCPA), a collection agency (CA) must ensure that they contact the right person when pursuing a debt. It is not a violation of the FDCPA if the CA makes a mistake due to an error in their record keeping. However, once the CA has been informed that they are calling the wrong number, under the FDCPA they are required to stop.
• Expiration of the SOL :
  Sometimes collection agencies keep calling about a debt even after the Statute of Limitations (SOL) on the debt has expired. If you know the debt you are being called about is yours and the SOL has expired, then you should remind the CA that they cannot sue you for the debt. However, even if the SOL has expired, you will still owe the debt.
• Report misleading tactics:
  Under the FDCPA, a CA cannot mislead you in any way. If a CA causes you any damage as a result of misleading you, or by violating the FDCPA, you are allowed to sue them for punitive damages. In addition, the CA may be subject to a fine for up to $1000.
• Legal help for continued call harassment:
  Once you have sent a dispute letter, the FDCPA requires all collection calls to cease until the CA has validated the debt. If you decide to sue the CA, you should have copies of all the written correspondence, including envelopes and mail receipts to present to the court as evidence. You may record the phone calls made by the CA but you need to inform them before you do it. Once this is done, you may contact your State Attorney General’s office and file a complaint.

What are the contact details for GC Services?

You should contact GC Services at:

GC Services Limited Partnership
6330 Gulfton, Houston, Texas 77081

If you want to call them, you may do so at the GC Services contact number: (713)777-4441

To send them e-mails you may do so at: "qcinfo@gcserv.com"