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GC Services: Customer feedback and tips to deal with collection calls

Submitted by on Tue, 01/04/2005 - 01:27
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GC Services or GC Services Collection agency seem to be born violators of fdcpa and FCRA .We go to them to consolidate our debts and hope that they follow the book, but they seem to be least bothered about reputation. They always have people to vouch for them.Their services are the worst but I have had no problems of harassment till now. If that too were added the picture would be complete.


I got a call from GC Services collection agency one of these days Let me forward to you their address It might help others in need of creditor data

GC Services Limited Partnership
6330 Gulfton, Houston, Texas 77081
[FONT=Verdana]GC[FONT="] Services collection agency number[/FONT] [/FONT]is (713)777-4441
You can also email them at "qcinfo@gcserv.com".


Submitted by on Tue, 01/04/2005 - 05:44

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I went for GCS Services collections and all they did was forward me to American Express If that was what I wanted I could have gone directly to the Some backyard workers these people are. laws for them seem to have been written in invisible ink.Every opportunity they get, the worst is given to their clients.I would never recommend them to anybody.


Submitted by on Tue, 01/04/2005 - 04:15

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No wonder the workers are disfunctional, GC services allows people to use and deal drugs on the premises
Knoxville, TN 4454 North Broadway Northgate Plaza Knoxville, TN 37917
BEWARE of John Stillman drug user, drug dealer, woman harrasser! GC Collection Services has a drug dealer for a manager in the American Water division!!!!!!!!!! He also molests the young girls who work there, security is lacking, the bathrooms are VERY secluded and oral ****happens there ALOT I do not know who to contact about it, GC does NOTHING so I quit working there!

[COLOR=Red]****Adult term removed - Jason[/COLOR]


Submitted by on Thu, 02/24/2005 - 09:50

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i have had the worst experience with GC services collections - they are the worst group of people. When GCS Services collections called they were also extremely rude to me.


Submitted by on Mon, 03/21/2005 - 08:18

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GC Services is very big and have resources to use against you via all of their contracts..so be careful the information you give may be used to work against you..especially if you do not have a legitimate debt that they are collecting upon..


Submitted by on Thu, 03/24/2005 - 08:30

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They are the worst. Is there any GC Services phone number I can call on? The number that is on my caller ID is 877-290-8894 and seems to get redirected to some department. It would be nice if someone could also get me the GC Services collection agency fax number.


Submitted by on Fri, 05/20/2005 - 15:09

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Man and I thought I was the only one. GC Services collection agency seems to be P***ing off alotta people. They are under investigation by a reporter. He has contacted me and would love to hear from you guys. Robert Finnegan. Go to his web site and send him an e-mail with your stories about GC debt collectors. prweb.com/releases/2005/5/prweb243550.htm

Give him ammo and he'll take these guys down.
:x


Submitted by on Mon, 07/11/2005 - 09:18

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Media attention might very well help to bring down the debt collectors who engage in illegal activity.


You should make sure that you keep good records of all of your contacts with these companies.


Take a log of when the GC debt collectors called. What threats they made during the conversation and the frequency of the calls.


This would help to bolster support for your claim of harassment.


And also, if the collectors start making threats, you should also consider taking legal action against them. because this is illegal under the fair debt collection act.


Submitted by benjaminz6 on Mon, 07/11/2005 - 17:57

benjaminz6

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I've had two caller ID's from this GC Services phone number, listed on the ID as "Operations Division". I searched and linked the number to GC Services. I have no outstanding debt, no reason for a bill collector to call me. Got a call also from [FONT="]877-290-8894.[/FONT] This is also another GC Services collection agency phone number. They've called but have hung up immediately when answering once, and didn't leave a message the next time. I've had a similar situation with other unknown numbers calling and there is no one there or there is a hang-up. I believe now these could be "phishing" calls - just checking to see if the number is answered/active. Beware of these types of calls. Any other information on this company is appreciated.


Submitted by on Tue, 08/09/2005 - 22:59

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Beware!! I received calls from Mr. Suaez, Ms. White and Mr. Nixon. Mr. Nixon said if I paid what I could and explained my issues that he had connections to take of the problem. Ms. White called up and quotes Flordia law to me. If you callme in my state your are subject to my state laws...Ms. White said no she wasn't. The key is to submit a FTC request requesting contact stop (send it certified). Once they acknowledge the letter, they also aknowledge that further communications is illegal. If the call again, file a crimal complaint (list the name of the person who made the call) and a FTC complaint.


Submitted by on Tue, 09/20/2005 - 10:58

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GC Services collection agency complaints can also be reported at the consumer protection office in your state and the BBB.


Submitted by ben on Tue, 09/20/2005 - 12:46

ben

( Posts: 2034 | Credits: )


I just had the same experience -- these people called and didn't leave a message. I googled the number and ended up here. I also have no reason for debt collectors to call me, so I'm scratching my head. Is there a [FONT=Verdana][FONT="]GC Services collection agency fax number where I can send them a written correspondence? Or should I send a letter through certified mail?
[/FONT][/FONT]


Submitted by on Thu, 11/17/2005 - 13:22

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I had calls from this service but they took it upon themselves to take it out of my account without calling me first like I asked them to. How do i get a refund


Submitted by on Sat, 12/03/2005 - 07:08

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I need information


Submitted by on Sat, 12/03/2005 - 23:20

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Hi dr

You have given limited information regarding this matter and according to what I have understood, you should talk to your bank. They will verify this account with the company and if they fail to give the required details, the money will be credited back to your account.

If you are unable to get a refund from the company, you might have to consider closing the account in order to prevent future debits from this company.

Hope that you get positive results from your action.

Regards
Roxette


Submitted by roxette on Mon, 12/05/2005 - 16:08

roxette

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I have this company calling at all times day and nite.Comes up Operations Divi on caller ID. Few times at 2:45 am asking for a name that I've never hear of or know . tell them she does not live at this number. But like clock work they will call and harrass me .and several times I answer and they hang up on me or theres know one there. this is making me very mad .


Submitted by on Wed, 12/07/2005 - 18:12

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THEY CALL 24/7 LITERALLY. I asked if i could send a check? they said no, credit card? they said no. only mondey orders and checks over the phone. i Barely turned 20 and these people are messing my credit up. They sent me a letter that said they are going to attach to my bank acct., garnish my wages or file a lien to all property i will later own or do now. On top of that they added $250 to what i supposedly owe ($1,286) for a ticket for a broken headlight? comon. oh ya , and whats funny is $25 is added to returned checks. Yup. I dont trust these people. Somethings fishy bout em? did anyone give em a bank acct. number and they cleaned you out?? I dont have this Money. and dont even owe that much. What the f..


Submitted by on Mon, 12/19/2005 - 20:00

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These people contacted my wife to collect on an apparent delequent account. We called the creator and they said the account is not even overdue and should not even be in collections.

A phone conference between the creator, GC Services, and my wife took place a few weeks ago. The creator told the GC Services rep that it should not be in collection and remove the account. Since that time, we have been harrasses several times by phone and one more treatening letter. They will not even call the creator to verify this. They just continue to press for the collection.

Should I consider hiring an lawywer?


Submitted by on Mon, 12/19/2005 - 22:20

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DK,

Quote:

I dont have this Money. and dont even owe that much.

Send them DV letter. You have the right to ask for some written log before paying them. If they can validate the debt then only you need to pay. While corresponding, send them CMRRR.

As per as limited resource is concerned, you can consider debt consolidation program to pay off your debts.

Vogel18,

If you feel that they are violating the rules file your complaint with FTC, BBB. Also complain to your State Consumer Protection Agency. You can consult a lawyer anytime.


Submitted by 4u.bryan on Tue, 12/20/2005 - 09:28

4u.bryan

( Posts: 819 | Credits: )


Are these people for real? They have been calling our house asking for my wife. They state that she owes money from some old loan (which she paid off many years ago)...nothing adds up! Have they been investigated? I am sooo fu&%ing mad!! AHHHH!!!!! Sorry, had to be done. I am going to report them to our State Office.


Submitted by on Wed, 12/21/2005 - 16:07

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Ask the company to send you the loan details in writing. If you get it from them, you will be able to place it on dispute.

Get the [FONT=Trebuchet MS][SIZE=2]GC Services collection agency address [/SIZE][/FONT]and send all your letters certified with return receipt requested. You will have proof of your actions taken.


Submitted by ben on Wed, 12/21/2005 - 16:21

ben

( Posts: 2034 | Credits: )


This company have been contacting someone else home concerning me during the month of December. I have no idea what they want. They have not sent any documents to me concerning their claim, nor do they have a telephone number to reach me.


Submitted by on Fri, 12/23/2005 - 07:33

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These people are garnishing me for an old student loan - at least threatening to. Now, the gov shows I'm not in default on any student loan - and I only had government loans, and these idiots refuse to provide any information on the loan or even their company info - I had to google the number from Operations Division. They told me they were going to attach a house that I no longer own.... When I said I wanted to consolidate they said I couldn't and the NASTY A$$ supervisor came on line and said I would be garnished next payday. Just whom do I register GC Services complaints with?


Submitted by on Fri, 12/23/2005 - 13:14

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Now, student loans are completely separate issue. Wage garnishment is possible to collect a default student loan even without court order. Also student loan has no statute of limitations. So make sure all your student loans are paid.

Department of Education assign student loan to some specific collection agencies only and they are supposed to maintain the guidelines stated under fdcpa. If you find them violating these rules you can contact with DOE and report against them.

You can consolidate your student loans. However, if the loan is tagged has default already, rehabilitate it before going for consolidation. You can go through credit counseling to know your options. Consolidation will relieve from the headache of receiving collection calls also.


Submitted by 4u.bryan on Fri, 12/23/2005 - 14:18

4u.bryan

( Posts: 819 | Credits: )


g C service provided verification to open a cell phone account in houston Tx. the account was opened Dec 2004. and placed in collections April 2005. identity theft alerts were placed on my credit file with all 3 reporting agencies in 2001. Gc services failed to confirm the identity of the person opening the account.


Submitted by on Mon, 12/26/2005 - 09:06

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Luke,

Since you had placed a fraud alert before this account was reported, I think you are in the safe side. So don't worry. Contact the credit bureaus and ask them to remove these fraudulent entries from your report. Send your letter through certified mail with return receipt requested.

Hope it helps. Always feel free to ask your queries in forums.


Submitted by 4u.bryan on Mon, 12/26/2005 - 11:27

4u.bryan

( Posts: 819 | Credits: )


GC Service people are driving me insane. I may have an account in collection (I was an irresponsible college student at one time unfortunately) They call all hours of the night and day about 10-15 times a day. I never talk to them long enough to see what account they have for me. They are just so irritating that I can't stand to talk to them that long. I hang up on these people and they just call right back.

I do have an old student loan and want to make good on it but have no idea how to go about it. I for sure do not have the entire amount. Of course, this may not be the account they have as I am doubtful that the government would use such a shady operation to collect.

Ordered callblock and privacy manager from the Phone company today and I am hoping it will help.


Submitted by on Wed, 12/28/2005 - 11:43

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Heather_dw,

Ask for debt validation. Also inform them that you would prefer to be contacted through mails. You may contact them at the GC Services address or may call them at 877-290-8894.[URL="http://www.debtconsolidationcare.com/gcservices.html"][/URL]

Always use CMRRR while corresponding. It will give you immense support to defend their unfair claims in future.

If they continue calling you after receiving your letter, you can report against them with FTC, BBB or attorney general's office of your state.

If you have any trouble in repaying the student loans, try to consolidate it. Student loan consolidation opens a treasure of facilities for the debtors. Review the benefits of student loan consolidation.


Feel free to discuss your problems in forums.


Submitted by 4u.bryan on Wed, 12/28/2005 - 12:33

4u.bryan

( Posts: 819 | Credits: )


GC services sent me a letter concerning a cell phone account I have. I was aware that I owed on the bill but when GC sent me a letter the amount I owed was much different from what the cell company said I owed. I was at work one day and my daughter took a call from one of their reps... someone who identified hismelf as CARL. He was very rude and profane with her. Threatening her if she did not put me on the phone and talking about how he was not selling cookies. She told him I was not at home and asked who he worked for. When he would not tell her she asked to speak to his boss and he said he was the boss. She then told him not to call back again and he said he would call every day if he wanted to. I read the back of the letter GC sent me and saw that I had 30 days to respond so I typed up a letter saying I had contradicting amounts owed and would not be paying until I got some kind of written proof of how much I actually owe. I mailed that to them certified mail along with copies of their letter with the total highlighted and the bill from my cell company highlighted. According to USPS tracking the letter was received but I have heard nothing back. Today I got another letter from them saying I owe $1300 when my cell company says I owe $500 and that if I didn't pay they would take legal action. What should I do next?


Submitted by on Sat, 12/31/2005 - 22:50

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Srv80,

Did you send the first dispute letter through certified mail? Then you can file complaint with FTC or BBB against them because they are not attentive to customers' queries and problems.

Now, as per as the second letter is concerned, send them a dispute letter through certified mail with return receipt requested. Give the reference of your previous letter. Tell them that you are ready to work with them but they have to show how $500 can pile up to $1300.

Keep the records of your correspondence. It would help you to prove that you tried to contact them; it's their fault that they did not reply.


Submitted by 4u.bryan on Tue, 01/03/2006 - 09:18

4u.bryan

( Posts: 819 | Credits: )


Yes, I made sure to send the first letter through certified mail and I kept the receipt. I checked online and it says the letter was delivered.

I kept a copy of the first letter as well as copies of the bills I sent them to show the two different amounts I was receiving.

I have been ignoring any calls from the GC Services phone number since I sent out the letter as I don't like dealing with the rude man who seems to be in charge of my account. Should I take his phone call next time and ask him about the first letter? I am not sure if I should tell him not to call as I do owe money but the amounts aren't matching up.

Thank you for your reply


Submitted by on Wed, 01/04/2006 - 04:28

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Srv80,

Did you add a paragraph in the first letter requesting them not to call you any more? If yes, then just complain against them with FTC because they cannot call you any more after receiving your letter.

Otherwise, send them cease and desist letter stating that you do not want any phone calls from them. So they should contact you through mails in future. Send it CMRRR as usual.

You can definitely pick up the phone. If your state laws permit you to record your conversation then record it. It will help you prove them rude. They cannot use profane language and abusive words to a consumer. Go ahead, fdcpa is with you.


Submitted by stanley on Wed, 01/04/2006 - 09:51

stanley

( Posts: 1639 | Credits: )


No, I did not send a letter about not calling I thought telling them via phone was good enough but I will include that in the second letter. I just spoke to them on the phone and they said they are not required to verify anything because I did not contact them within 60 days of my cell phone being disconnected. I told them that they didn't even have the account within 60 days of my cell phone being disconnected. They also said that cingular would not provide them with verification of the amount due. That if I did not pay them by Feb 19 they were reporting me to the 3 major credit bureaus. I told them to go ahead I would be reporting them to BBB and FTC but he said I have nothing to report against them to FTC. I told him I would call cingular myself and deal directly with them and he said cingular would want nothing to do with me. He told me to just pay the $1300 to them and dispute it later. I said I would not be paying $1300 when there is no proof that I owe the money. He claimed their letter is proof so I offered to send them a letter saying they owe me $1500 and he said that's illegal. I said well that is exactly what you just did to me. I called Cingular and explained the situation. The routed me to a supervising manager who was very nice and said she would help me with the situation. She looked up my account and told me how much I owe. I then asked her if she would have provided the GC with that information and she said if they had requested it yes cingular would have provided it to them. She did not know why they told me the things they did. I also asked her if I could pay the total amount owed directly to cingular so that I do not have to go through GC as I am very unhappy with them. She said that as long as I pay the full amount cingular could accept the payment. I think that is what I am going to do. I am going to write a letter to GC telling them not to call and I will report them to BBB. Is it true that I cannot report them to FTC?


Submitted by on Fri, 01/06/2006 - 16:15

( Posts: 202330 | Credits: )


Every consumer in the US has his legal rights protected under the federal laws. You have the rights to report any mischievous activities of the collectors and creditors to the FTC and the BBB. You can also report them to the AG's office. Go ahead and place your complaint against them. The authorities will investigate the matter and take necessary actions.


Submitted by ben on Fri, 01/06/2006 - 17:16

ben

( Posts: 2034 | Credits: )


Srv80, if you have the proof, your case will become undoubtedly stronger. Some states allow recording of phone calls of the collection agencies. If it is permissible in your state, re-arrange a conversation with them and record the call. If it is not permissible, let them know in the beginning that you are recording the call and if they continue talking to you, they are giving their consent to do so.


Submitted by ben on Fri, 01/06/2006 - 18:37

ben

( Posts: 2034 | Credits: )


This company demanded my checking account number, okay! I give that out everyday, the company never could explain why they needed it. Next company never sent in a total and perm. disability form my doctor filled out, to forgive my student loans.THis is just the starter of a long story with this lying company.


Submitted by on Wed, 01/11/2006 - 23:51

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Clairissa,

GC Services is a collection agency that works with student loan. Any third party debt collector is subject to fdcpa; hence they should provide you the past records of your loan and they should respond to all your queries.

You must be more careful before disclosing your account details. Watch your account statement regularly and if GC makes some withdrawal, ask for receipts.


Submitted by stanley on Thu, 01/12/2006 - 09:19

stanley

( Posts: 1639 | Credits: )


I just recieved a call from operation divisons but they were asking for "ally" which is my 4 week old daughter. I have signed up for things in the past using her first name online... I wonder if thats where its from


Submitted by on Tue, 02/14/2006 - 12:10

( Posts: 202330 | Credits: )


Quote:

I have signed up for things in the past using her first name online


Do you have any unpaid bills of such online shopping? GC Services is a collection agency; perhaps they are calling you to collect these bills.

Generally debtor asks collection agency to validate the debt. Since Ally is not able to do so, you can ask them if you can proceed on her behalf. Also ask your creditor to change the name of account holder. It will be harder to deal this issue otherwise.

Ally is having a credit file at the age of 4 weeks, lol.


Submitted by stanley on Tue, 02/14/2006 - 12:23

stanley

( Posts: 1639 | Credits: )


I recieved an letter saying that my student loan was paid off due to them taking my income tax, however I gave them a call to see if it was posted in their computers & the guy I was talking with told me that even though they told my taxes I still am in the default with them and Board Of Education & that I still owe them more moeny then I paid.So if u see or hear from that reporter again tell him to give me some feedback because I'mgoing to be looking for an lawyer for them harrassing phone calls & their foul language and intimidations on the phone like it was them that I owe.


Submitted by on Tue, 02/14/2006 - 13:36

( Posts: 202330 | Credits: )


Quote:

recieved an letter saying that my student loan was paid off due to them taking my income tax

crazy k, this letter is the evidence that you paid the loan in full. Since they have taken money from your tax refund, they cannot claim it any more. If they do not send the money to the loan holder it will be considered as their fault, not yours.

It is a nice move on your part to contact a lawyer. Also try to speak with Board of Education and get them involved in the issue. Keep us posted on this.


Submitted by stanley on Tue, 02/14/2006 - 14:22

stanley

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