CBE Group collection agency - How do consumers perceive this company?

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Originally Posted by Anonymous A word about Credit Bureaus. They are profit making corporations like McDondals. They gather information about individuals and sell it to businesses. If a Credit Bureau wants to sell a faulty product and businesses want to buy it, I consider it their problem. I am not going to volunteer to help then correct it. I don't volunteer to help McDonalds put out a better hamburger and I'm not going to volunteer to help a Credit Bureau put out a better product. Any credit denied to me because of a Credit Bureau Report is just a loss for the business who bought the report. I can live without most credit and most other Americans also. In fact, most of us live better without credit and save more money. Sincerely, Senior Citizen

Your understanding of credit bureaus is not completely correct. They gather information from creditosr who PAY them to report your payment history and habits. There is no requirement that any creditor HAS to report. They are providing a service. Use an example of Citibank....they pay to subscribe to the credit bureaus....they report to the bureaus for a fee....they also can pull reports, usually for a fee. The credit bureaus dont make up the bad information...it is coming from YOUR creditors. You get denied for credit because you creditor has reported negative information. The law does require that the information being reported is factual. So if you have bad credit, it is not the bureaus fault...it is yours!

CBE of Iowa has been calling my home daily for two weeks and leaving messages. I am a senior citizen with no debt. When I try to return CBE's call, I get a recording that does not specify the debt or the debt holder they are trying to collect for.

Therefore I sent them a registered letter asking the type of debt and name of the original debt holder and a request not to ring my phone again. I also sent a letter of complaint about them to the Attorney General in my state and to the Attorney general in their state of Iowa at:

Tom Miller, Attorney General
State of Iowa
1305 E. Walnut Street
Des Moines, IA 50319

I also plan to sent a letter of complaint to the Federal Trade Commission and the Better Business Bureau asking how the Bureau can give them an "A" rating, with all the complaints againt them.

They are not breaking the law...why are you complaining? You sent your letter, give them a chance to respond. CBE handles federal student loans....maybe you had a grand child list you as a reference. Have you spoken with somewhere there?

Too many people jump to conclusions and waste valuable time with government agencies when they could easily resolve the issue themselves. Maybe CBE has an A rating because complaints like yours are unwarrented.

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Originally Posted by SOAPLADY The credit bureaus dont make up the bad information...it is coming from YOUR creditors. You get denied for credit because you creditor has reported negative information. The law does require that the information being reported is factual. So if you have bad credit, it is not the bureaus fault...it is yours!

Your understanding of who is at fault regarding inaccurate credit reports is incorrect. It is often not the fault of the consumer being reported upon.

For example, at one time a Credit Bureau was reporting my address to be in a town I had never lived in and on a street I never heard of. This was certainly not my fault. But my attitude was, if the Credit Bureau wants to sell faulty information and businesses want to buy it, it is their business. Until of course I can prove some monetary loss due to their selling inaccurate information, in which case I could sue them for the monetary loss and attorney fees.

No...you are misunderstanding. The credit bureau only reports the information that the creditors report. The bureaus dont make up the information....some creditor used the wrong address or maybe were skip tracing for you using an alternative address. As a consumer, you have the opportunity to correct your file and the bureau must comply. No it is not the consumers fault...but it is also not the fault of the bureau. It all comes down to the the creditors and other reporters accessing your file.

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Originally Posted by SOAPLADY They are not breaking the law...why are you complaining? You sent your letter, give them a chance to respond. CBE handles federal student loans....maybe you had a grand child list you as a reference. Have you spoken with somewhere there?

You are the one wasting time with comments you know nothing about. I have no grandchildren or any association with student loans, or any other debt. It is up to the Attorney General as to whether they are breaking any laws - not up to you. If you can read my paragraph, you will see that I have communicated with CBE via a registered letter to find out what debt with whom they are trying to collect. Whey I call the number they provide, I cannot reach a human being.

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Originally Posted by SOAPLADY No...you are misunderstanding. The credit bureau only reports the information that the creditors report. The bureaus dont make up the information....some creditor used the wrong address or maybe were skip tracing for you using an alternative address. As a consumer, you have the opportunity to correct your file and the bureau must comply. No it is not the consumers fault...but it is also not the fault of the bureau. It all comes down to the the creditors and other reporters accessing your file.

Apparently you don't comprehend what you read. No one said the Credit Bureau makes up information. No one said their information didn't come from creditors. What was said was the Credit Bureaus sometimes sell faulty information and businesses buy it.

You are the one who made up information when said if the Credit Bureau sells faulty information on me IT IS MY FAULT!!

You reallyl don't understand what you are talking about.

Oh, believe me I do. I was speaking in general terms of credit reporting and how it functions. The student loan scenario was just an example.

CBE could be calling you in error. People do make mistakes. All I was saying is it is not necessary to call out the national guard until you determine why they are calling.

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Originally Posted by SOAPLADY The bureaus dont make up the information....some creditor used the wrong address or maybe were skip tracing for you using an alternative address. As a consumer, you have the opportunity to correct your file and the bureau must comply. No it is not the consumers fault...but it is also not the fault of the bureau. It all comes down to the the creditors and other reporters accessing your file.

You don't comprehend the situation here at all. Likely they were skip tracing for someone else and somehow got my name and address mixed up in it. And I've said repeatedly I don't care about the opportunity to straighten out faulty products sold by Credit Bureaus. I don't volunteer to help McDonalds put out a better hamburger and I'm not volunteering to help Credit Bureaus put out a better product. That's their responsiblity not mine.

If I suffer a loss due to an illness from a bad hamburger I will sue.
If I suffer a loss due to a bad credit report I will sue.

But in no case will I volunteer to help either business put out a better product. That is their responsibility. If you can't comprehend that, I guess you're doomed to do volunteer work for big business.

You seem to be a big volunteer cheerleader for them on this site.

If you dont dispute the errors, that is your your problem. They dont care what you think...you probably are just getting your free copy every year. Business is business.'

What is your point of this wasted thread? You refuse to fix errors. That is YOUR choice and responsiblity. Live without credit...

Unfortunately their are only 3 major bureaus and it one is reporting wrong, more than likely the others will too. And you cant sue a credit bureau for bad information if you dont take the steps to fix it or dispute it. That is what the FCRA is for.