When looking for an online debt consolidation service, you may be confused as to which company is better to deal with. You may come across negative feedback posted on the web, but that isn't true always. Such negative feedback often leads to misconceptions about the companies. That's how the web works. If there's a single person who mistook a good company for a bad one, he may spread the word on the web and the result is a whole lot of misconceptions which leads to mistrust and does affect the reliability of a company or a community.

Here's one such incident in which a person named Jeff Leatherman somehow misunderstood the way the DebtCC community works and sent us a mail.

Here's the mail Jeff sent:

Hi my name is Jeff,I almost fell pray to your company but thankfully i checked the Internet first for credit repair company scams.The funny thing is your company came rite up and i red several E-Mails like this.

I enrolled in a Debt Consolidation program with debt consolidation care Corporation in November 2004 and since that day they have not paid my creditors and lost payments they withdrew directly from my checking account. The company is rude, unprofessional and could care less about helping people manage their debt

I found out in the fall of 2005 that my creditors were not being paid by phone calls from my creditors. FCC said they contacted my creditors and informed them they would be unable to make payments. debt consolidation care lied they never informed any of my creditors. debt consolidation care took two payments out of my checking account two months consecutively and did not pay for the overdraft fees on my account.

debt consolidation care does not disburse the monthly payments in a timely manner and does not know if they even paid your creditors. This past month again my creditors have not received their payments despite the money being withdrawn from my checking account by debt consolidation care .

The customer service representatives are rude, unprofessional and incompetent.

My credit has been destroyed and I had perfect credit prior to enrolling in the program. I was only looking for a way to consolidate my debt as I always paid my creditors on time. Instead of digging myself out of debt, I have ruined my credit due to no fault of my own except for choosing a horrible debt consolidation program.

I advice anyone to not use debt consolidation care .

John
Johnson, Florida
U.S.A.
Click Here to read other Ripoff Reports on Debt Consolidation Care

So needless to say i do not think i will be using your company.Thank god for the Internet so you can't rip off smart people who at least do their homework first.But i am sure your company will get plenty of people to screw out of their hard earned money and make things worse for them than it all ready is.I hope you can sleep at night knowing how you screw people over when they are in need.But you know the saying what goes around comes around so i am sure their is a sure thing spot for you in hell,hope its hot.

Here's the reply he received from the DebtCC Community:

Hi Jeff,

I think you have mistaken about our company. We run a debt forum on our website where people come and discuss about their debt and we do not provide financial services to any consumer.

We made our revenue which pays for the servers and bandwidth through Google Adsense advertising and selling leads.

DebtCC has never taken money out of any ones bank account. Once again you are mistaking our company for some other company.

Hope you would understand.

However, the customer somehow understood he was mistaken and sent us his apology. Here's what he'd said:

Please except my apology.I went back to your website and checked it out more and you are very rite.I guess i am confused their must be a company out their that you pay to help with your credit problems that has the same name as your company.If you type in your company name with scams on the end of it you will understand where i was coming from.But again i am very sorry for jumping the gun and for what i said to you in my E-Mail.