Citi sold my Exxon and Sears cards to Portfolio Recovery on 5/10/10. Portfolio and I have been talking through the Sears card since June: however, Portfolio claims to not have the Exxon Card and cannot find it in their system. Citi (Exxon) states that Portfolio has it. Portfolio has never attempted to contact me regarding that account (They call at least 2X a week for the Sears)
If no one can find it, What should I do? It would be next to impossible for someone to prove the card since it was always used at the pump and no signature was ever required...