For as long as I have been here it has been commonplace for advice to people writing Cease Communication letters to tell a collector to communicate by USPS only!
Soaplady, who worked in the collection industry, at one time, pointed out to me that this is not correct! It is all or nothing! Communicate or don't, period! I went back and read through the FDCPA and she is correct! Even a sample letter that was circulating around stated "communication by mail only!" This is wrong info so lets not use it anymore! I am not saying everyone did but it was common!