They refer to themselves as a "legal outsourcing" firm! They leave messages using terms like "actions against your social security number and drivers license!" "Pending charges!" And any other creative scare tactics they can contrive! A voice message will say "filed with the firm of..." In an attempt to sound like a law firm! The collector will say they are not covered by the FDCPA because they are not a third party collector! Yes they are! They ran an add recently all over for collectors for a new business in Buffalo NY who has "the collector in mind!