I wasn't sure if anyone can help me with this but I thought it was worth a shot.
I have a client and her credit file has listed her as being deceased. She is alive and well and I've gone through all the procedures of making sure this isn't a case of identity theft. So indeed she is alive.
My questions are...
How does someone correct this?
What is the time frame for correcting this?
Anyone else ever had this happen?
This has happened one other time in the 10 years I've been in the finance industry and I can't remember how the person got it corrected.