I had a web hosting company last year that did some work on a website for me. The work was never aurhorized and I was never informed of any charges. I had my own programmer who was supposed to upload some file. But in an email to my programmer they denied access and said they would upload the files themselves.
I argued over the billing because I did not authorize them to do the work at any cost. The work was never completed eihter and after 7 months I had to move my website somewhere else where my programmer could gain access. I did not hear back from them since last May.