Hi,
In Sept. 2007, my husband bought glasses at Lenscrafters, submitted our vision insurance. We thought that once the insurance was settled, we would receive a bill for the remaining amount. However, we misunderstood that the amount on the receipt was what we owed and that Lenscrafters would send the account to GE Money Bank, as a matter of policy. However, Lenscrafters apparently confused my husband's account with his father's account. They have the same name but a different middle initial, different address.