OK, I have an ongoing dispute with Sallie Mae because they added fees to my loan balance that where not specifically mentioned in my promissory note. The fee itself was not mentioned, and no dollar amount was ever mentioned. But the amount was added to my account on the day the loan was originally disbursed, way back when. HOWEVER, this amount never showed up in any of my statements, original paperwork--even when I go online to their website and look up my account, there is a place I can go for 'disbursement details' and it clearly states that this fee was NOT added to my loan.