Question - My sister and her roommate are trying to rent a new place. Her roommate has a collection showing on his report. It was paid last month with a cashiers check. The collection agency hasn't updated his report to show the item as paid. And now they are telling him it will take them 30 to 45 days to update the credit reports. They also said it would take them that long to get him a letter stating the debt was paid in full. Is that right? Can they do that? They are trying to rent a place now, and need it either updated or they need a letter stating the debt was paid in full.


