That is a fact. I am a collector. Payment plans only, so for all those who can't pay in full, they come to ma. I get 5.00 in the mail, 10.00. They will not send it back. All you have to do is get the address. They may not want to give it to you, but keep asking. They do not have a choice. Some people call and say "can i have the address, i want to mail a check for the full amount. They will give you the address. A lot of people are racking thier brains, thinking that these agencies have to have it all...no they do not.