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4u215 - It appears you are looking for a company - possibly this Academy Collection. This site in not affiliated with them in any fashion, so I am to guess you came upon us through a search. To request a debt verification, you will need to contact them directly. Page one of this thread gives some contact phone numbers. Good luck!

Ok.. I should probally be in bed cause tomorrow i have to go to work and deal with dead beats all day long. Yes I have a sh*tti job, but it pays my bills and i make good money. No i do not agree with some of the practices but after doin the job am inclinded to agree with them. You people need to realize that the real reason for these problems is because so many people just flat out are ignorant to us. You get the people that lye. You get the people that answer the phone by saying, "What the F*** do you want?" I mean not to put anyone down, I enjoy my job for one reason only, it pays my bills. I understand alot of you are under stress for one reason or another, i've been there, but you have to realize that we listen to lyes and broken promises of payment for 8 hours a day. You had 6 months before the account was placed in our office to show (with payments) that you want to resolve this. If you haven't made any attempt to do any thing towards YOUR bill, thats not my fault. The only thing you can do to better YOURSELF is to pay it. Honestly i can give to sh*ts if you pay or not, i cleaned my credit up. I own my home mortgage free, i drive a brand new car and im onl 24. so scumbag that! you people say you cant pay your bills, i always ask this; (1) do you have cable in your home? cable in america is still a luxury, if you can afford a cable bill then you can afford to pay this debt (2) obviously you all can afford internet service which again in america is a luxury. think about that for a minute. We get forceful because we see your credit reports, we know you have open lines of credit avail to you that you are choosing NOT to use. thats a refusal to pay. i am extremely pleasant on the phone and take sh*t from people that work and have 2 incomes and live with there parents and still claim not to have the money. Its a crock of sh*t. Yes im fowl mouthed but im very professional at work. all i see in this forum is people tryin to find ways to make someone else pay there debts or find legal ways of getting out of paying it them selves. thats my own opinion. if im wrong im wrong, won't be the first nor the last. I believe most of you have hardships, but keep in mind that the real dead beats made it this way with the lyes and all the BS. we have a job to do and we will do so WE can pa our bills.

:shock: Eh! Somebody left the door open again.Call orkin and get our board treated. Need that collector removal spray! :lol: :lol:

Try paying your bills and they leve you alone

:mrgreen: :mrgreen: :mrgreen: :mrgreen: :mrgreen:
That is so funny!

They have been calling my parents home for months now and even though my parents give them my phone number, they still harass them! I have called them and told them to stop calling my elderly parents and they won't! I have tried to get negotiate a payment plan and they won't accept it as "THAT WON'T EVEN COVER THE INTEREST CHARGES" They want me to send them $700 a month for a $5000 debt. That's ridiculous! I'm selling my car and having a huge garage sale to try to get them off my back, because I'm sick and tired of them harassing my parents.

I am being harrassed by ACS, I was so taken aback by the threatening call that I complied and gave him my SS#, should I be worried?

I owe a legitimate debt. I get 6 - 8 calls PER DAY by at least two different people from ACS, even when making payments. I have repeatedly asked not to be called at work. The calls stop for awhile and then resume. My co-workers have been accused of being me and lying to ACS (I think their "legitimate" way of "accidently" humiliating me by disclosing my business"). My credit is already messed up and bugging the crap out of me isn't making me warm and fuzzy to pay. I tried to make payment arrangements (again) with ACS today and they were not satisfied with what I was able to do (I offered $200/month - a big stretch right now - he wants $1000/month - if I could pay that I would not be in collections). I told him I was considering bankruptcy and he said he was looking at my credit report and didn't think I was that "kind of peron" since I had more paid then open accounts. I told him I didn't want to but I would if I continued to be harrassed (I paid $750 last week to them). He said that would be stupid as it would cost like $1500 bucks (I owe $17k - isn't $1500 cheaper...?) I am not a deadbeat, unexpected circumstances put me in this situation. I went from "perfect credit" to crappy credit in two years. Perhaps if companies like Citibank were more willing to work with their customers in the bad times as well as the good times, they could keep their own money and continue to have loyal customers. I tried to work with Citibank and they were just as bad as ACS. They added BS interest and penalties faster than I could pay off the debt, so why would anyone expect them to have a collection agency who acts any differently? If Citibank had been willing to work with me, I am confident this debt would be at least 25% paid off and we would both be happy. Instead honest people like myself look for ways to dodge the calls and ultimately get out of paying the debt because companies like ACS make it so difficult to "want" to pay the debt and still keep a little dignity and humility as well. I am at th point where it would be far easier to file bankruptcy, take my lumps (I'm taking them anyway) and move forward then deal with this every day. I just made what I think is a significant payment and the calls didn't even stop for a week, why did I bother? A ten year blemish is still probably shorter than dealing with this collection agency for 2 or three years, paying off the debt and still having bad credit. Now how is that for inspiration to want to pay my debts? I use to think bankruptcy was a terrible thing for desperate people....count me in I guess.

I just got a call from a woman who said a legal claim was placed with her office and I need to call immediately before they proceed legally. I don't know what debt they're trying to collect, and I just filed for bankruptcy last Friday and got a case number today. Is 800-441-6881 Academy Collection Service, Inc. Any help here will be appreciated!!

I just got off the phone with them again. They lie lie lie. They ran an electronic check number to a hold payment after agreeing not to while my mothers new hospital bill are important. They went back on their word (I recorded that one u ****es) My bank see this knowing it's illegal then put the money back in. They are rude,He asked me if i knew "who i was talking to" He has no idea who HES talking to (Get off your phone u have my address). Are there Reps. we can call about this service? I wish they would come to my door with the same words. U mufukas are lucky and safe you suits, come over to Yay area. Put one on ur lower jaw with sum Nor CA riddin.

Im sorry these people can't act like people

[color=Red]****Adult term removed - Jason[/color]

Now i have your adress Jan (yardley aint a bad place for visit) you to bill and Billy.

Let me explain, if you don't understand this don't think your ignorance in choosing values will protect any of you now. I like many who know the underfoot of the world have selected my own values. The only reason you front like a **** is cuz ur on a phone. Your gonna piss yourself when were talking on ur door step. Your words will change as u start to piss urself. This is sugar coated. I think ill now use the money that would pay my debt on gas for me and sum cojo's up the block. Any good eats along the way? Were gonna be hungry. But whatchu know about hungry? Which house should i visit Jan? I guess I have time to check both while visiting Yardley.


[color=Red]****Adult term removed - Jason[/color]

* This is no threat made to any of these people* I reference to my visit.

Huh? This doesn't sound good.

Academy Collection started calling this week on a 90 day past due Citi card.

The following is a template for a validation-letter based on the letter I sent to Academy. I drafted it to cover most of the communications related provisions of the fdcpa.


[quote][date]

Keith Dickstein, President
Academy Collection Service, Inc
10965 Decatur Rd.
Philadelphia, PA 19154

Via CMRRR # _____ & Facsimile (215) 281-7512

Re: Citi credit card account no. _______

Dear Mr. Dickstein:

The purpose of this letter is to provide you notice under the Federal Fair Debt Collection Practices Act that:

1. We refuse to pay Academy Collection Service, Inc. (hereinafter, ???????your debt collection agency??????? or ???????you???????) for any debt that we may owe on Citi credit card account no. _____ (hereinafter, ???????this debt???????);

2. We will contact the original creditor to resolve this matter, and we will pay the entire amount owed on this debt to the original creditor, and to the original creditor only;

3. We demand that your debt collection agency cease all attempts to communicate with us regarding this debt, except to:
a. To advise us that your efforts to collect this debt are being terminated;
b. To notify us that you or the original creditor may invoke remedies that are ordinarily invoked by you or the original creditor; or
c. To notify us that you or the original creditor intends to invoke a remedy.

4. We dispute the amount of this debt, as represented by your representatives;

5. We request the name and address of the original creditor;

6. Both of our employers prohibit us from receiving personal phone calls from debt collectors while we are at work;

7. The location of our permanent residence is _____; the phone number of our residence is _____; and

8. Our residence is the only location where we consent to receiving communications regarding this debt.

Sincerely,


[name]

cc. Citi[/quote]

I just rec'd a call from this number. No, my name is not Jamie, no I am not lying, and no, you can't do anything about it. Do not call me again if you are not willing to accept my answers as factual.

BTW, stop berating your collectees; if it weren't for their bad debt and worse attitudes, collectors would be out of business!

Have a lovely day.

Signed,
Free-to-be Debt-free

You are directing your comments to a debt forum which accomplishes absolutely nothing.

ACADEMY COLLECTION AGENCY.

http://www.whocalled.us/lookup/2153200424

Tania-you got your avatar put up!! It is beautiful :D ..Karen

Academy Collection Services, Inc. (licensed in Connecticut, CCAG 177)
Pres/CEO Keith Dickstein (co-owner)
CFO David Shaw
Sec/Treasurer Janet Miller (co-owner)
Admin Asst Pat J. McSorely pjmcsorley(at)academycollection.com
7358-7360 Castor Ave.
Phila., PA 19152
annual sales $48 million +
ACS has three offices in Philadelphia, and one each in Las Vegas, NV, and Belmont, Calif.

I got a letter a few days ago regarding my fathers account that went to ACS. Originally the account was under Plaza Associates in NY. I fell behind 2 payments and now they transfer it. Plaza Associate originally offered a settle amount of 4000.00 from 8000.00. Since the account now went to ACS, they wrote in the letter that they are offering a settle amount of 6186.00. Is there anyway I can get them to offer me a lower amount without being harrassed?Can I also request them to send me a validate letter stating that if XXX amount is paid then the account will be settle? I have read from previous posting that many people have been lied to. They say they will settle with them for a certain amount and then later said it was never put into the computer or that offer never existed.

Has anyone dealt with a nice person in ACS? If so can I get that person name? I want to settle the account if they can offer me 60-70% off the original. I tried to contact citi but everyone said they cant help me and that i need to speak with ACS.

I've been receiving calls for a couple weeks for someone named Mary. I have repeatedly stated they have the wrong number and to take me off whatever list they have me on. Today I get a call from a "Frank Carroll" (caller id states it's ACS from 215-320-0424.) He tells me "Mary we're going into litigation" to which I cut in and said, "This is the 5th or 6th time I've told you you have the wrong number." He screams back, "Well you didn't tell ME you mouthy little ****!" I drop him an f bomb. He comes back with, "are you trying to threaten me you cocky little ?
****!" He continues to SCREAM at me, I tell him to eff off once more and I hang up. I immediately get three more calls from this same number and I don't answer. I get another one right away from what caller id tells me is ACS from the number 267-240-6934. Now some of you ACS employees have been posting here. How about doing a little research on your phone calls and try to match the right number and name? Uh, it's really quite simple to do...hello?! And how about admit making mistakes? It's obvious you call wrong numbers often but oh no, we're lying! I've had a fun afternoon filling out complaints with the AGs of Mo and Pa and with the Nat'l Do Not Call Registry. Oh boy I could have all sorts of fun with this!

[color=Red]****Adult term removed - Jason[/color]

Btw, my name really isn't Mary and they really do have the wrong number.

Wow, i got a nasty message on my answering machine saying there is a debt/claim that needs to be resolved. but after reading this I don't think i am going to call at all. They have no reason to be nasty and i am not going to take it!

I was harassed and screamed at by an Academy employee - she was horrible - I then spoke with a Dawn Carver after calling the original creditor - they gave me the person to call. She was very understanding and I have been making what feels like another house payment every month - but at least it will be paid off. The first lady - I believe she was Lynn (can't remember) called and harassed all of my other family members - screamed at me to pay my bills - we weren't trying to avoid bills - we had been making payments - due to a medical emergency we missed and were thrown to LVNV and then for some reason it went directly to Academy. Anyhow after account is paid I will be sending Dawn a nice letter and finding out who the original rep was who had my account and complaining to all governing agencies about her.

ACS is Academy Collection Services, Inc., licensed in Connecticut (CCAG 177), and with boiler rooms and Headquarters as follows:

ACS (650) 593-9593
1722 Hillman Ave.
Belmont, CA 94002

ACS (702) 889-3180
750 Pilot Rd, Suite A
Las Vegas, NV 89119

ACS (215) 698-1308
9350 Ashton Rd, #101
Phila., PA 19114

ACS HQ (215) 281-7500
10965 Decatur Rd
Phila., PA 19154

ACS Offices
7358-7360 Castor Ave.
Phila., PA 19152

Pres/CEO Keith Dickstein
CFO David Shaw
Sec/Treas Janet Miller
Admin Asst Pat McSorely
pjmcsorley(at)academycollectio.com

Cease and desist orders should be sent to the CEO at ACS HQ, and copy to CitiBank if applicable.

I too got a phone call from this company on Friday morning. I did not make it to the phone so it went to voice mail. Some guy by the name of Nick Marshall left a message saying he was calling for a Tracy Buckman (not sure if spelling for first & last name is correct). The number of the caller ID came from 215-320-0424. Nick stated he was callng for Tracy Buckman and that this person need to call 1-800-441-6881 In reference to File # ******** (I am not going to put the file number on here). Nick stated he will be available until 2 PM today & that this Tracy Buckman better call or else.

Well since there is no such person at my number, I deleted the message. I will not call them back because after reading the things that I have, I am not going to put myself through hell for something that I have nothing to do with.

BTW, I want to make a complaint with the BBB but when I went to the website, I could not figure out where to file on their site.

Wait, you want to file a complaint to the BBB for a WRONG #?!?!?

I'd have to have 11 items in the 10 item of less line with you behind me.

I got a message from the people at 1 800 220 0605 (x 5730) without a name to identify the voice. He was calling to try to reach my ex who had listed my parents as his "business associates" - does this call mean that my ex is in financial trouble (would not surprise me) or that something from the past has caught up with him? or could it be that this company is just trying to capitalize on people with poor credit records???

I have been working with Bill Thomas from the Academy Collections and he has been wonderful. His voice is cheerful and encouraging. He seems to truly understand financial hardship and is willing to do what he can to help you out. My experience with this company has been the best experience I have had with a collection agency, and I have had a few. If you aren't rude to them, they won't be rude back...Think about what they have to deal with all day...

And by the way, it doesn't matter if you are on the Do Not Call list. That is for telemarketers. These people aren't trying to sell you something. They are trying to get you to pay for something you already bought. I have learned my lesson. If I don't have cash in hand, I don't buy it. Buying on credit doesn't work, just lands you where all of us are...in collections.

Don't be angry at them because you didn't pay your bills. Just be willing to pay them at some point so they can have the chance to be nice and work with you.

I told people that you have 24 pages
Of complaints about academy and
People dont know who the hell is
Calling them.
I go to look for my complaints about
Academy here.i think people needs
To came here to get help and i'll
Guide them with my poor english but
Is my pleasure because i really
Love the fantastic members of this
Forum.thanks all great members
Of this forum for help us.
Http://800notes.com/phone.aspx/1-215-320-0424#puyypapaa8waejwjjgkhzia

...asking for someone with a very very similar first name (but yet different) and the same exact last name as someone who is in the household. When I said, no there's no "xx" here, but "yx" lives here, did you want to sepak with her? Gentleman with accent said no thank you & hung up. Had to *69 it as we are getting some weird calls and emails lately.

I get these calls all the time on my caller ID but no messages are left. I do not have any loans with any banks, other than my mortgage, which is always paid on time.

I received a call from 1-215-320-0424 two days ago. As I didn't recognize the name (ACS8002200605) I was waiting to have the party leave a message so I could respond if I recognized the caller. For some reason who ever was on the other end failed to hang up once my line picked up. I tried to get someone to respond, but it was as if they called and then laid the phone down. My line was tied up for 2 hours!!!! I had my daughter call the 800 number on her cell phone & she spoke to a woman who would not identify herself and was extremely rude. I asked to speak to the person who again was extremely rude when I explained to her that the company was tying up my home line. She asked my name & number & said that she didn't have any record of me so it wasn't possible that they called us. I asked her if it wasn't possible how did I get the number(s) that I was currently calling???? She wouldn't give me the name/number to a supervisor or give me any info on why she was calling my number either!!!! She hung up on me, so I unplugged all my phones at the suggestion of QWest for 10 minutes to disconnect my home line from these people. Well they called me yet again at 8:00 am & the same scenerio took place!! After reading other blogs on this page it appears that it may be a relative that these people are trying to contact, but I can't even find out who because they won't deal with me since I am not the party owing the agency. Any suggestions as how to deal with these nasty folks?????

I keep getting calls on my cell phone from these people.
I know I don't have any debts, I'm a freaking teenager.
How can I get them to stop freaking calling my phone?
I can only reject the calls.
And it's getting up to about 5 calls a day.

ACS has been calling our home for over a week now. They keep leaving messages for "Roland Carion" who I've never heard of. I tried calling them back at the phone number they left, and told them that they had the wrong number. They said they'd remove my phone number from their list, but a new person keeps calling every day. They call around 8:30 a.m. every morning and today they called at night also. I'm glad I found this forum so now I understand that they are a collection agency, but they obviously have a lot of their facts wrong and don't think twice about harrassing people -- even the wrong people!!!

They are looking for a person called Park Su or so and they don't listen to the voicemail and leave nasty messages.
I am not sure that BBB will do anything, they are probably in India as that happened before. It was an indian calling me every morning as their time difference is about 10.5 hours and she was very up at the time i was sleeping. She used to call including weekends and legal holidays.

I have had you guys call for the last few years looking for this Asian guy Suk Haa( not sure of spelling) and you continue to leave messages for this person and you never get a reply... Well I have had the same number for 7 years and you guys are pretty slow at catching on that you have the WRONG number. I am getting to the point of calling my Legal counsel because this is gone beyond funny. When do you retire a phone number???, Why do I have to call you and leave a Complaint in some voicemail with all this information if I am not the one your looking for. You should just ask for the Phone number called and remove it from your Call database, its simple as that....

A rude, man said his name was ANdy Heart calling from Philadelphia, demanded to speak to my son. I told him he wasnt here. He asked when he would be back I said he was'nt, he is no longer in this state. He demanded I tell him where he is. I told him I dont have a address on him. He asked when I would speak to him again. I told him I did the other day, but he hung up on me. He asked how'd I know it was my son. I informed him I knew it was, I didnt write his number down. He became ugly, more demanding, threatening with each time he told me he needed my sons side of the story or he was going to have to make a decision w/o him & it wouldnt be good. Truthfully he acted alike a detective investigating but I knew he wasnt b/c he refused to tell me who he was calling for & why. I asked him if someone called him wanting info onhis mother if he would give it to him. He said yes & I called him a liar. Again asking who & why, again his refusal & my hanging up on him. What a butt. I have informed all members who answer my phone if the # or one similar shows they have my person to tell them to shove it & hang up.

My girlfriend owes a real debt to Citi that she hasn't paid anything on in over a year. We're not denying this, but the past year has been filled with a lot of psychological turmoil and essentially a total restart of her life, and I won't bore you with the details.

We started getting calls two days ago, which I assumed were from Citi. The first person who called claimed to be from "pre-legal" and tried to negotiate either a large payment (1000+) or more reasonable payments after a very not-reasonable deposit of 500, with lots of talk about how I'm her boyfriend and I can help her out, of course. Meh. Generally professional though there are a few things obviously wrong with that.

I'm a little phobic about collections calls and I know these guys will call as early as possible (I've been working nights so I stay up VERY late) so I've been unplugging the phone. Yesterday I plugged in the phone and got six calls in a row with no response at the other end, with a response finally at the last call. The guy obviously heard me talking during the others because he made fun of me for it. He represented himself as from Legal but claimed to be working to avoid collections. He didn't negotiate but wanted to pass along the contact info since I told them my girlfriend wasn't there. Moreover, the guy refused to say that he was a debt collector or calling in regards to anything business related, the old, "Hi, this is X, is Y there?" routine.

Thanks to this site we've formulated a serious game plan for when these guys call again, and we won't be putting up with harassment, threats or unprofessional behavior. The debt is not terribly excessive and reasonable to pay off on a good schedule, but we have had little contact with them, have behaved professionally and what little we've gotten from them has been pretty lousy.

I'll try to post how it goes...I haven't heard too many stories from people who've sent in debt validation letters or letters to stop the phone calls to see whether they've worked.

My husband and his brother are getting bills in the mail for my Mother in Law.They have also been sending bills to their Mother ex sister in law. Can they send all of us her bills?

Citibank and Academy Collection Services' callous attitude ultimately led to my loss of gainful employment when they called my work and harassed my boss. They told my boss I was in litigation with them..! I haven't been served with any papers, and they basically defamed my character.

I recommend contacting your state attorney general and seeing if they have been disciplined in your state, as well as with the Federal Trade Commission. In addition to The Fair Credit Reporting Act, they have trouble following state laws and have been repremended for it multiple times in my state, and probably your state too.

Has anyone else lost a job because of Academy's unprofessionalism? Maybe it's time for a class action.

I got a call from these guys the other day.

Im more than willing to make payments or pay off with a settlement.

After all, this debt is over 5 years old, has been "charged off" by the original company, and Academy services is the 5th company to pick up and try to collect the debt.

Any who, I got to talking to a "supervisor" named Mike Richardson who got very unhappy and pissy very quick.

*I actually agreed to a settlement over the phone.*

YIKES!

When I ASKED Mr. Mike Richardson to MAIL me the contract in writing, he told me that he could fax it. I enlightened him that fax's are not legal documents. He immediately started dropping the F-bomb on me. F this, F that. "You're a stupid mother F'er if you think you're going to have me waste my f'ing time with the slow a$$ f'ing mail."

"Settlement is off. You loose..." he said and hung up.

WOW.

Never in my life have I ever been talked to like that when trying to resolve a problem. Mind you, Ive been pissy with these idiots in the past by hanging up on their ignorant questions and threats. I was nice and very polite this time trying to get this problem resolved and behind me.

What did I get?

An earful of disrespect.

GET THIS! I called back. I listened to the voice opperator.

THERE'S NO MIKE RICHARDSON WHO WORKS THERE.

215-320-0424
212-992-1051

Those are both the phone numbers I got from them on my caller ID.

My State Attourney Generals office has been notified and I am working with a local lawyer about the subject.

Any thing else I can do?

Today I can finally breath easier - after struggling to pay them $790 a month (after 9 months) we are finally done paying! If anyone has someone rude call them do yourselves a favor and ask for a Dawn Carver ... she is awesome ... we came off of some awful medical bills - that is why we were late on our Sears bill. I had one lady scream at me (she called my fil, my brother and other family) she called me a
**** and the whole ball of wax. Dawn Carver apologized and I told her our situation - she helped me set up the plan ... granted making a payment to them that almost equaled another mortgage was hell (I had to get another part-time job) but it was worth getting rid of it.

[color=Red]****Adult term removed - Jason[/color]

This number has been calling for me sister who moved out of the country years ago.
The problem is I am a college student who still lives with his parents [free room/board] and we receive several calls a day.

We have told them repeatedly that She doesn't live at this residence, or in this country anymore; but they persist.
It's starting to bother me and my parents, worse yet, they begun getting rude/snotty with us.

its such a shame .... i read almost all the complaints in this forum and its all the same stories after another ---tryn to ease their way and pay the debt the easiest and convenience way out! and how we THE COLLECTORS are so unprofessional .... y are we unprofesssional ....because we cant take no for answer...we are persistant....and we are prepared for the same olllll stories over and over again.... we are not dead beats...well atleast i can speak for myself..we are reputable,,,,successful company...that have the drive to succeed......we are willing to help..... but the debtors! are always in the defensive side ....so do u blame us???? we areall human!!!!!!we all go thru struggles in life....so y not try and find sources to pay ....instead of the lame a** excuses !!!!!!!!! if u try ur bill will eventually b paid.... now if u stall -and dont pay and refused to pay....O WELL! there are millions of people out here in debt that want to pay and face up 2 their responsibilities....... but rememember if u dont pay it was ur choice dont take the collectr personally we have a job to do we get paid weather u pay or not lol sooooooo who care it s not our debt u fool!

Quote:

We found it interesting we started getting calls collecting on an 11 year old credit card we've never owned (Citi-Sears) right after CitiMortgage took over our mortgage (bought from our mortgage company). From what I've read about this number it is a Citi company calling. I think you may find you have the same sort of link to them - either through a real credit card, mortgage, etc. The people could not provide us with a correct address, SS#, etc. We simply have a fairly common name and I think they are fishing and badgering hoping for someone to agree to paying them for something they do not owe just to stop the harrassment. I am calling my elected officials about this practice to see what can be done to stop it. You may want to try the same.

Received numerous calls from thse people for someone who is not associated with my phone number. Tjis AM received a call from some obnoxious person at 8AM asking for this erson. When I told him he had the wrong number he proceeded to interrogate me.."did he move?", "Are you hiding him?". I told him Look, this is not the number for that operson. Ihave received numerous calls from you and others and have told them to stop calling. I told him not to all my number again or I would file harrassment charges with the PA Attorney General's office. What pigs! Do they not understand English???

Academy was calling a cell phone number which belonged to my 9-year-old daughter. Apparently at one time the number belonged to the Charlette person they are trying to collect on. When my child told them they had wrong number they asked her for her name. She told the politely she was not allowed to give her name to someone she did not know. They then asked to speak to Charlette again. Again my child told them no one named Charlette lived in our house. The jerk guy then told my daughter her parents were going to jail and that she was going to lose her home and be living on the street. I talked to the person who told me "No one in his agency would EVER say that to a child." I requested they take my child's number out of their system. The supervisor assured me he did so and that we would recieve NO MORE phone calls from them. Not 20 minutes later my child's phone rings again and they again started asking her questions about Charlette. Lucky for her I recognized the number and I took the call. Not so lucky for the SOB who called back.

They call my business line for someone I have never heard of. I have asked them to remove my name through their channels. This has been going on for months. Two weeks ago, I have sent them a letter with return receipt,left another message to take my number off their list, and informed FTC and local agencies. Lets see if I can get any legal action against them.